{"product_id":"thermopompe-murale-durastar-standard-12000-btu-r410a","title":"DURASTAR Standard Wall-Mounted Heat Pump | 12000 BTU - R410A","description":"\u003ch2\u003eA COP of 2.41 at -15 °C: the most efficient 12,000 BTU unit in extreme cold in our DuraStar selection\u003c\/h2\u003e\u003cp\u003eIn a newer or well-renovated home, the building envelope already does much of the work. Heat loss is low, and what matters most becomes the cost of each BTU produced. The \u003cstrong\u003eDURASTAR Standard Wall-Mounted Heat Pump | 12,000 BTU - R410A\u003c\/strong\u003e delivers a \u003cstrong\u003ecertified COP of 2.41 at -15 °C\u003c\/strong\u003e, the highest at this temperature among the 12,000 BTU DuraStar wall-mounted heat pumps we offer. It also qualifies for a \u003cstrong\u003e$1,200 LogisVert rebate\u003c\/strong\u003e.\u003c\/p\u003e\u003cp\u003eIts certified ratings are \u003cstrong\u003e23.1 SEER2\u003c\/strong\u003e, \u003cstrong\u003e13.0 EER2\u003c\/strong\u003e, and \u003cstrong\u003e10.8 HSPF2\u003c\/strong\u003e. The system is \u003cstrong\u003eENERGY STAR\u003c\/strong\u003e certified with the \u003cstrong\u003ecold-climate designation\u003c\/strong\u003e and operates in heating mode down to \u003cstrong\u003e-25 °C\u003c\/strong\u003e.\u003c\/p\u003e\u003ch3\u003eCertificate values\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eAt \u003cstrong\u003e8 °C\u003c\/strong\u003e: 12,000 BTU\/h, range of 3,862 to 13,801 BTU\/h, COP of 3.41\u003c\/li\u003e\n\u003cli\u003eAt \u003cstrong\u003e-8 °C\u003c\/strong\u003e: \u003cstrong\u003e10,000 BTU\/h\u003c\/strong\u003e, \u003cstrong\u003eCOP of 2.69\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli\u003eAt \u003cstrong\u003e-15 °C\u003c\/strong\u003e: \u003cstrong\u003e8,400 BTU\/h\u003c\/strong\u003e with a \u003cstrong\u003eCOP of 2.41\u003c\/strong\u003e, and up to 8,820 BTU\/h at maximum capacity\u003c\/li\u003e\n\u003cli\u003eCooling: 12,000 BTU\/h, range of 4,009 to 14,057 BTU\/h\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eThese values come from certificate \u003cstrong\u003eAHRI 207787131\u003c\/strong\u003e, published by NEEP. Certified data stops at -15 °C; according to the DuraStar manual, Standard models provide heating down to -25 °C.\u003c\/p\u003e\u003ch3\u003eWhy efficiency matters in a well-insulated home\u003c\/h3\u003e\u003cp\u003eIn a poorly insulated home, extreme-cold capacity is the limiting factor: the unit must compensate for significant heat loss. In an airtight, well-insulated home, the heating load is lower and more consistent. A 12,000 BTU heat pump will often cover a larger open-concept area there than elsewhere, and its COP directly determines the electricity bill. At -15 °C, this system produces nearly two and a half times as much heat as a baseboard heater using the same amount of electricity.\u003c\/p\u003e\u003cp\u003eFor sizing, we start with approximately 18,000 BTU\/h per 1,000 square feet, then adjust based on insulation, windows, orientation, and ceiling height. In a newer home, the adjustment is often downward, making this size suitable for spaces that would usually be matched with a larger unit. Baseboards or the existing heating system remain in place for extreme cold and temperatures below -25 °C.\u003c\/p\u003e\u003ch3\u003eSummer comfort\u003c\/h3\u003e\u003cp\u003eIn cooling mode, the certified range is 4,009 to 14,057 BTU\/h. In an airtight home, where humidity can easily build up in summer, extended operation at low speed helps keep the air dry. The \u003cstrong\u003eECO\/GEAR\u003c\/strong\u003e function reduces consumption in cooling mode, while \u003cstrong\u003eSleep\u003c\/strong\u003e mode adjusts the setpoint overnight.\u003c\/p\u003e\u003ch3\u003eThe $1,200 LogisVert rebate\u003c\/h3\u003e\u003cp\u003eThe system carries \u003cstrong\u003eENERGY STAR ID 2410733\u003c\/strong\u003e and qualifies for a \u003cstrong\u003e$1,200\u003c\/strong\u003e rebate for owners of existing homes, according to the list in effect on the installation date. An enhanced rebate may apply in certain multi-unit buildings. We confirm eligibility before signing and prepare the required documents. See our page on the \u003ca href=\"\/en\/pages\/subvention-thermopompes-efficaces-dhydro-quebec\"\u003eHydro-Québec efficient heat pump rebate\u003c\/a\u003e for the conditions.\u003c\/p\u003e\u003ch2\u003eNew or renovated home: installing a 12,000 BTU unit properly\u003c\/h2\u003e\u003cp\u003eA high-performance building envelope deserves a careful installation. Here are the elements we plan.\u003c\/p\u003e\u003ch3\u003eThe indoor unit\u003c\/h3\u003e\u003cp\u003eThe wall-mounted unit measures \u003cstrong\u003e31.57 x 7.87 x 11.61 inches\u003c\/strong\u003e and weighs 18.7 pounds. With this system, its sound level ranges from \u003cstrong\u003e25 to 42 dB(A)\u003c\/strong\u003e, and its fan offers three speeds of \u003cstrong\u003e153, 194, and 291 CFM\u003c\/strong\u003e. We select a wall that allows the airflow to travel across the longest dimension of the space. The vertical louver oscillates automatically; the lateral direction is adjusted manually using the adjustment rod. The remote offers \u003cstrong\u003eFollow Me\u003c\/strong\u003e, \u003cstrong\u003eTurbo\u003c\/strong\u003e, \u003cstrong\u003eSilence\u003c\/strong\u003e, \u003cstrong\u003eGentle\u003c\/strong\u003e, the \u003cstrong\u003eClean\u003c\/strong\u003e function for the indoor heat exchanger, a timer, and freeze protection at 8 °C. An alert code appears in the event of a refrigerant leak. Wi-Fi is not built in; DuraStar states that its indoor units are compatible with the DR24VINT2 24 V interface, which allows them to connect to a third-party Wi-Fi thermostat.\u003c\/p\u003e\u003ch3\u003ePreserving the building envelope's airtightness\u003c\/h3\u003e\u003cp\u003eIn a high-performance home, the line passage through the wall must be carefully sealed to prevent air and water infiltration. Our installations are fully exposed, with no interior wall opening other than the line passage, and an exterior finish cover can be added.\u003c\/p\u003e\u003ch3\u003eRefrigerant lines\u003c\/h3\u003e\u003cp\u003eThe system uses \u003cstrong\u003e1\/4- and 1\/2-inch\u003c\/strong\u003e lines, precharged for 25 feet, with a maximum length of \u003cstrong\u003e82 feet\u003c\/strong\u003e and a maximum elevation difference of \u003cstrong\u003e33 feet\u003c\/strong\u003e. Beyond the factory charge, 0.16 ounces of refrigerant is added per foot. The 1\/2-inch gas line must be checked if you plan to reuse existing lines: they must match these diameters, and their cleaning and testing are then included.\u003c\/p\u003e\u003ch3\u003eThe outdoor unit\u003c\/h3\u003e\u003cp\u003eThe condenser measures \u003cstrong\u003e30.12 x 11.93 x 21.85 inches\u003c\/strong\u003e, weighs 63.7 pounds, and produces \u003cstrong\u003e53.5 dB(A)\u003c\/strong\u003e. It includes a \u003cstrong\u003ebase pan heater\u003c\/strong\u003e and an anti-corrosion coating. We install it above the snow line, on a support anchored to the structure or on a ground stand. DuraStar recommends keeping it powered at all times at 0 °C and below.\u003c\/p\u003e\u003ch3\u003eElectrical requirements\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003e208-230 V\u003c\/strong\u003e power supply, \u003cstrong\u003e13 A MCA\u003c\/strong\u003e, and a \u003cstrong\u003e15 A circuit breaker\u003c\/strong\u003e on a dedicated circuit. This low requirement integrates easily with most residential electrical panels.\u003c\/p\u003e\u003ch3\u003eR-410A refrigerant\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eR-410A\u003c\/strong\u003e is a non-flammable, widely proven refrigerant. According to ENERGY STAR, its global warming potential is 2,088, compared with 470 for the R-454B used in next-generation units; we can present both options.\u003c\/p\u003e\u003ch3\u003eWhat is normal\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eA \u003cstrong\u003edefrost cycle\u003c\/strong\u003e lasting five to ten minutes in cold weather, with white vapour from the condenser.\u003c\/li\u003e\n\u003cli\u003eA three-minute delay when the compressor restarts.\u003c\/li\u003e\n\u003cli\u003eA slight hissing sound and plastic cracking noises during temperature changes.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eAn indoor water leak, a persistent error code, or a tripped circuit breaker requires shutting off the unit and scheduling a service visit.\u003c\/p\u003e\u003ch3\u003eMaintenance\u003c\/h3\u003e\u003cp\u003eClean the \u003cstrong\u003eindoor filters\u003c\/strong\u003e every two weeks, clear the condenser, and schedule annual \u003cstrong\u003eHVAC maintenance\u003c\/strong\u003e. Our \u003ca href=\"\/en\/pages\/services-de-nettoyage-climatiseurs-et-thermopompes-murales-grand-montreal\"\u003ewall-mounted heat pump cleaning service\u003c\/a\u003e covers the coils, drain, and connections.\u003c\/p\u003e\u003ch3\u003eAirGreen in your area\u003c\/h3\u003e\u003cp\u003eAirGreen is a family-owned \u003cstrong\u003eMontreal\u003c\/strong\u003e company that has been installing wall-mounted heat pumps in \u003cstrong\u003eLaval\u003c\/strong\u003e, \u003cstrong\u003eLongueuil\u003c\/strong\u003e, the \u003cstrong\u003eNorth Shore\u003c\/strong\u003e, and the \u003cstrong\u003eSouth Shore\u003c\/strong\u003e for more than fifteen years. We hold the RBQ licences required by LogisVert, register the unit with the manufacturer, and provide a written quote after a free assessment.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eRequest your free estimate for the DURASTAR Standard Wall-Mounted Heat Pump | 12,000 BTU - R410A: we assess your home's insulation, the right size, and your $1,200 LogisVert rebate.\u003c\/strong\u003e\u003c\/p\u003e","brand":"Durastar","offers":[{"title":"Default Title","offer_id":56308981727524,"sku":"DRA1U12S1B","price":0.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0715\/1694\/6724\/files\/00_THERMOPOMPE_MURALE_DURASTAR_STANDARD_12000_BTU_R410A_MONTREAL_LAVAL_LONGUEUIL_RIVE_SUD_RIVE_NORD_70478620-7502-4005-ab1c-445e848bdba1.png?v=1789646647","url":"https:\/\/airgreen.ca\/en\/products\/thermopompe-murale-durastar-standard-12000-btu-r410a","provider":"AirGreen Climatisation \u0026 Chauffage \/ Air Conditioning \u0026 Heating","version":"1.0","type":"link"}