{"product_id":"thermopompe-murale-kinghome-polaris-r32-12000-btu","title":"KINGHOME Polaris R32 Wall-Mounted Heat Pump | 12000 BTU","description":"\u003ch2\u003eThe format that replaces the most electric baseboard heaters in Quebec\u003c\/h2\u003e\n\u003cp\u003eOf all the \u003cstrong\u003eductless heat pump\u003c\/strong\u003e formats we install, the 12,000 BTU model is the one we install most often. It matches a very Quebec reality: a main living area, with an open-concept living room and kitchen heated by electric baseboard heaters, where the homeowner wants both summer cooling and a real reduction in their winter bill. The \u003cstrong\u003eKINGHOME Polaris R32 | 12,000 BTU Ductless Heat Pump\u003c\/strong\u003e is designed for this scenario.\u003c\/p\u003e\n\u003cp\u003eIts published ratings are \u003cstrong\u003e25.5 SEER2\u003c\/strong\u003e for cooling and \u003cstrong\u003e10 HSPF2\u003c\/strong\u003e for heating, with an \u003cstrong\u003eEER2 of 14.5\u003c\/strong\u003e. It is \u003cstrong\u003eENERGY STAR\u003c\/strong\u003e certified with the \u003cstrong\u003ecold-climate designation\u003c\/strong\u003e, and it appears on Hydro-Québec's list with a \u003cstrong\u003e$1,800 LogisVert rebate\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch3\u003eWhy 12,000 BTU instead of 9,000 or 18,000\u003c\/h3\u003e\n\u003cp\u003eThe difference between these three sizes is not based solely on floor area. It also depends on air volume, the number of openings between rooms, and the amount of glazing.\u003c\/p\u003e\n\u003cp\u003eA 12,000 BTU unit typically serves an open area of 400 to 650 square feet, or a large room with an opening toward a hallway. Its modulation range is \u003cstrong\u003e2,730 to 17,060 BTU\/h\u003c\/strong\u003e: it covers both the shoulder season, when the unit runs at minimum output, and a 32 °C heatwave day with full late-afternoon sun.\u003c\/p\u003e\n\u003cp\u003eThe typical case where we recommend the 18,000 BTU model instead is a completely open ground floor with a central staircase. The unit would then have to supply two partially connected levels, which exceeds what a 12,000 BTU unit can handle properly.\u003c\/p\u003e\n\u003ch3\u003eHow modulation changes a winter heating bill\u003c\/h3\u003e\n\u003cp\u003eAn electric baseboard heater converts one kilowatt-hour of electricity into one kilowatt-hour of heat. Its efficiency is always 1, regardless of the outdoor temperature. A heat pump moves heat instead of producing it, allowing it to exceed that ratio.\u003c\/p\u003e\n\u003cp\u003eThe \u003cstrong\u003eCOP\u003c\/strong\u003e measures this ratio. On this model, it is \u003cstrong\u003e1.8 at -15 °C\u003c\/strong\u003e: even in the middle of a bitter cold spell, the unit supplies nearly twice as much heat as a baseboard heater using the same amount of electricity. In milder conditions, between 0 and 8 °C - that is, during the majority of heating hours in a year in \u003cstrong\u003eMontreal\u003c\/strong\u003e - the difference is even greater.\u003c\/p\u003e\n\u003cp\u003eThis is why we rarely recommend removing the baseboard heaters. The right strategy is to let the heat pump provide comfort in the main living area for most of the season, while keeping the baseboard heaters as backup in closed bedrooms and during periods of extreme cold.\u003c\/p\u003e\n\u003ch3\u003eKey heating figures\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eCapacity at \u003cstrong\u003e8 °C\u003c\/strong\u003e: 12,000 BTU\/h\u003c\/li\u003e\n\u003cli\u003eCapacity at \u003cstrong\u003e-8 °C\u003c\/strong\u003e: \u003cstrong\u003e15,000 BTU\/h\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli\u003eCapacity at \u003cstrong\u003e-15 °C\u003c\/strong\u003e: 13,700 BTU\/h\u003c\/li\u003e\n\u003cli\u003eHeating operating range: down to \u003cstrong\u003e-30 °C\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli\u003eCooling range: up to \u003cstrong\u003e50 °C\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe capacity at -8 °C exceeds the rated capacity. This is not a typo: it is the normal behaviour of an inverter compressor, which modulates down when the weather is mild and increases its output as demand rises. Hydro-Québec also publishes this same value of 15,000 BTU\/h at -8 °C in its search tool.\u003c\/p\u003e\n\u003ch3\u003eThe $1,800 LogisVert rebate\u003c\/h3\u003e\n\u003cp\u003eThis model appears on the list of equipment eligible for Hydro-Québec's \u003cstrong\u003eLogisVert\u003c\/strong\u003e program, with assistance of \u003cstrong\u003e$1,800\u003c\/strong\u003e for homeowners in existing homes. A separate financing bonus is available for multi-unit residential buildings.\u003c\/p\u003e\n\u003cp\u003eThree practical points. The amount depends on the installation date and the list in effect at that time. The number identifying the unit in the program is \u003cstrong\u003eENERGY STAR ID 4617797\u003c\/strong\u003e, supported by \u003cstrong\u003eAHRI 218451122\u003c\/strong\u003e. The application also requires complete documentation: a detailed invoice, indoor and outdoor model numbers, and proof of payment. We provide these items as soon as the work is completed.\u003c\/p\u003e\n\u003ch2\u003eInstalling a ductless unit in a condo or plex: the real constraints\u003c\/h2\u003e\n\u003cp\u003eThe 12,000 BTU model is the size we install most often in condominiums. It is also the one where building constraints have the greatest impact.\u003c\/p\u003e\n\u003ch3\u003eThe wall, facade, and condo association\u003c\/h3\u003e\n\u003cp\u003eBefore discussing the unit, you need to know where the outdoor unit can be placed. Many condo associations prohibit installations visible from the street, and some boroughs of \u003cstrong\u003eMontreal\u003c\/strong\u003e regulate facade-mounted equipment. A backyard, side wall, or balcony may work, provided clearances are respected and hot air is not directed toward a neighbouring window.\u003c\/p\u003e\n\u003cp\u003eThe outdoor unit for this model measures \u003cstrong\u003e34.4 x 14.8 x 21.8 inches\u003c\/strong\u003e and weighs \u003cstrong\u003e81.6 pounds\u003c\/strong\u003e, providing some flexibility. It is rated at \u003cstrong\u003e55 dB(A)\u003c\/strong\u003e: this should be checked when the closest neighbour is three metres away.\u003c\/p\u003e\n\u003ch3\u003eLine-set length\u003c\/h3\u003e\n\u003cp\u003eThe refrigerant line is \u003cstrong\u003e1\/4 and 1\/2 inch\u003c\/strong\u003e, precharged for \u003cstrong\u003e25 feet\u003c\/strong\u003e and permitted up to \u003cstrong\u003e131 feet\u003c\/strong\u003e, with an additional 0.2 ounces of refrigerant per extra foot. This allowance makes it possible to route around an entire building when the only acceptable location for the outdoor unit is opposite the living room. The lines must be protected, insulated along their entire length, and secured to withstand freeze-thaw cycles.\u003c\/p\u003e\n\u003ch3\u003eElectrical supply\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003e208-230 V single-phase\u003c\/strong\u003e power supply, \u003cstrong\u003e13 A MCA\u003c\/strong\u003e, \u003cstrong\u003e15 A maximum protection\u003c\/strong\u003e. A dedicated 15 A circuit is sufficient, which often avoids panel work. In older buildings where the electrical service is already heavily loaded, this modest requirement can sometimes make the difference between a feasible project and one requiring a complete upgrade.\u003c\/p\u003e\n\u003ch3\u003eEveryday comfort\u003c\/h3\u003e\n\u003cp\u003eThe indoor unit measures \u003cstrong\u003e35.6 x 8.2 x 10.9 inches\u003c\/strong\u003e and operates between \u003cstrong\u003e27 and 47 dB(A)\u003c\/strong\u003e, with an airflow of \u003cstrong\u003e182 to 424 CFM\u003c\/strong\u003e. It removes up to \u003cstrong\u003e1.4 litres of moisture per hour\u003c\/strong\u003e, a figure that matters in basements and ground-floor homes where summer humidity is the real problem, even before temperature becomes an issue.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWi-Fi is built in\u003c\/strong\u003e, with no additional module required: the unit is controlled through an app. The \u003cstrong\u003e3D airflow\u003c\/strong\u003e sweeps both vertically and horizontally, Turbo mode quickly corrects a temperature difference, and the automatic cleaning function dries the coil after a cooling cycle to help limit odours.\u003c\/p\u003e\n\u003ch3\u003eMaintenance in three steps\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003eClean the filters every month\u003c\/strong\u003e during periods of intensive use. A clogged filter reduces airflow, and therefore capacity and efficiency.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eKeep the outdoor unit clear\u003c\/strong\u003e: snow, ice, leaves, and patio furniture. Air must circulate freely at both the front and back.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCheck the condensate drainage\u003c\/strong\u003e before every summer. A clogged drain always reveals itself at the worst possible time.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eAnnual \u003cstrong\u003eHVAC maintenance\u003c\/strong\u003e by a refrigeration technician completes these tasks: pressure measurements, charge verification, coil cleaning, and inspection of electrical connections.\u003c\/p\u003e\n\u003ch3\u003eWho this size is for - and who it is not for\u003c\/h3\u003e\n\u003cp\u003eThe 12,000 BTU model is the right choice for a medium-sized open area, a condo, a plex unit, a partially divided ground floor, or a large primary bedroom with a home office area. It is less suitable for a small enclosed room, where the 9,000 BTU model dehumidifies better, and for a completely open ground floor spanning two levels, where the 18,000 BTU model is the appropriate choice.\u003c\/p\u003e\n\u003ch3\u003eWarranty and support\u003c\/h3\u003e\n\u003cp\u003eKinghome covers the \u003cstrong\u003ecompressor and parts for 12 years\u003c\/strong\u003e in residential applications on registered models, and for 5 or 7 years in commercial applications. We handle the registration because an unregistered warranty is worthless when you need it.\u003c\/p\u003e\n\u003cp\u003eAt AirGreen, our assessment considers the building: insulation, orientation, glazing, ceiling height, airflow, electrical capacity, and outdoor-unit location. Our refrigeration technicians are employees, we carry \u003cstrong\u003e$5,000,000\u003c\/strong\u003e in liability insurance, and we serve \u003cstrong\u003eMontreal\u003c\/strong\u003e, \u003cstrong\u003eLaval\u003c\/strong\u003e, \u003cstrong\u003eLongueuil\u003c\/strong\u003e, the \u003cstrong\u003eMontérégie\u003c\/strong\u003e, the \u003cstrong\u003eNorth Shore\u003c\/strong\u003e, and the \u003cstrong\u003eSouth Shore\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRequest your free estimate for the KINGHOME Polaris R32 | 12,000 BTU Ductless Heat Pump. We will confirm your eligibility for LogisVert, assess your installation constraints, and provide you with a detailed quote.\u003c\/strong\u003e\u003c\/p\u003e","brand":"Kinghome","offers":[{"title":"Default Title","offer_id":56293988663588,"sku":"KWP12R32C3O","price":0.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0715\/1694\/6724\/files\/00_THERMOPOMPE_MURALE_KINGHOME_POLARIS_R32_12000_BTU_MONTREAL_LAVAL_LONGUEUIL_RIVE_SUD_RIVE_NORD_1da5b2b1-2b1e-4a16-a607-07d7176793d4.png?v=1789509651","url":"https:\/\/airgreen.ca\/en\/products\/thermopompe-murale-kinghome-polaris-r32-12000-btu","provider":"AirGreen Climatisation \u0026 Chauffage \/ Air Conditioning \u0026 Heating","version":"1.0","type":"link"}