{"product_id":"thermopompe-murale-senville-aura-r454b-12000-btu-montreal-rive-sud-nord","title":"SENVILLE AURA R454B Wall-Mounted Heat Pump | 12000 BTU | Montréal, South Shore \u0026 North Shore","description":"\u003ch2 class=\"PDq2pG_selectionAnchorContainer\"\u003eA 12,000 BTU heat pump designed for Quebec’s climate, with high efficiency and genuine cold-weather heating capacity\u003cspan class=\"PDq2pG_selectionAnchor\"\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cp\u003eThe \u003cstrong\u003eSENVILLE AURA R454B 12,000 BTU Wall-Mounted Heat Pump\u003c\/strong\u003e is intended for homeowners who want to cool efficiently in the summer while using their heat pump as a heating source during a significant part of the Quebec winter. For a house, condo, duplex, triplex, addition, or open living area in \u003cstrong\u003eMontreal, Laval, Longueuil, on the South Shore or the North Shore\u003c\/strong\u003e, the choice should never be based solely on the “12,000 BTU” figure.\u003c\/p\u003e\n\u003cp\u003eAt AirGreen, we mainly look at the actual capacity when temperatures drop, the modulation range, noise level, unit placement, drainage, refrigerant piping dimensions, electrical supply, and the quality of commissioning.\u003c\/p\u003e\n\u003cp\u003eThis new generation of the AURA line uses \u003cstrong\u003eR454B refrigerant\u003c\/strong\u003e. It is therefore important not to confuse it with the older Senville AURA 12,000 BTU models using R410A that still appear in some older technical sheets or web pages. For the wall-mounted configuration discussed here, the key references include \u003cstrong\u003eSENA-12HF-OG for the outdoor unit\u003c\/strong\u003e and \u003cstrong\u003eSENA-12HF-IGG for the indoor unit\u003c\/strong\u003e, with \u003cstrong\u003eAHRI reference 215735296\u003c\/strong\u003e. This combination is listed as a 12,000 BTU wall-mounted heat pump certified for cold climates. \u003cspan class=\"contents\"\u003e\u003cspan class=\"\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eThe technical specifications that really matter\u003c\/h3\u003e\n\u003cp\u003eSenville’s technical sheet for the SENA-12HF model lists a \u003cstrong\u003erated cooling capacity of 12,000 BTU\/h\u003c\/strong\u003e and a rated heating capacity of \u003cstrong\u003e13,000 BTU\/h\u003c\/strong\u003e. However, variable-speed technology allows the system to operate across a much wider range: approximately \u003cstrong\u003e3,500 to 13,500 BTU\/h in cooling mode\u003c\/strong\u003e and \u003cstrong\u003e4,000 to 14,500 BTU\/h in heating mode\u003c\/strong\u003e. \u003cspan class=\"contents\"\u003e\u003c\/span\u003e \u003cspan class=\"contents\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThis modulation is particularly valuable in Greater Montreal. A heat pump that can reduce its capacity when demand is low helps prevent repeated on-off cycles. In a properly sized room, this promotes a more stable temperature, better humidity control during the summer, and generally quieter operation.\u003c\/p\u003e\n\u003cp\u003eAmong the key data published by Senville:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eCooling capacity: 12,000 BTU\/h\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eRated heating capacity: 13,000 BTU\/h\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eCooling range: 3,500 to 13,500 BTU\/h\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eHeating range: 4,000 to 14,500 BTU\/h\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eSEER2: 25.4\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eEER2 listed on the manufacturer’s data sheet: 13.5\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eHSPF2-4: 13.7\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eHSPF2-5: 9.6\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eMinimum outdoor temperature specified for heating: -30 °C\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003ePower supply: 208\/230 V, single-phase, 60 Hz\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eMinimum circuit ampacity: 12 A\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eMaximum protection: 15 A\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eRefrigerant: R454B\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eRefrigerant charge: 40.92 oz\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eRefrigerant precharge: up to 25 ft\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eSpecified interconnection wiring: 14\/4 AWG\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eRefrigerant piping: 1\/4 in liquid line and 3\/8 in suction line\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eSenville specifically confirms the \u003cstrong\u003e1\/4 in × 3\/8 in\u003c\/strong\u003e combination for the SENA-12HF-IGG indoor unit. This is an essential detail when replacing an existing heat pump and the owner wants to reuse piping already inside the walls: we always check the pipe diameters, condition, length, and compatibility before confirming that they can be retained. \u003cspan class=\"contents\"\u003e\u003cspan class=\"\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e25.4 SEER2: what this figure means in a real installation\u003c\/h3\u003e\n\u003cp\u003eA \u003cstrong\u003eSEER2 of 25.4\u003c\/strong\u003e places this Senville AURA among the highest-efficiency wall-mounted systems for cooling. The manufacturer’s brochure also presents it as \u003cstrong\u003eENERGY STAR\u003c\/strong\u003e and as a heat pump suitable for heating down to \u003cstrong\u003e-30 °C\u003c\/strong\u003e. \u003cspan class=\"contents\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThis does not mean that a heat pump will consume exactly the same amount of electricity in two different homes.\u003c\/p\u003e\n\u003cp\u003eIn Montreal, a unit installed in the open living room of a recently insulated bungalow will not operate the same way as the same unit installed in a century-old plex in Rosemont, Verdun, or Le Plateau, with less-insulated walls, large windows, and air infiltration.\u003c\/p\u003e\n\u003cp\u003eActual performance depends in particular on:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ethe building’s heating load;\u003c\/li\u003e\n\u003cli\u003einsulation;\u003c\/li\u003e\n\u003cli\u003eairtightness;\u003c\/li\u003e\n\u003cli\u003ethe amount of glazing;\u003c\/li\u003e\n\u003cli\u003esun exposure;\u003c\/li\u003e\n\u003cli\u003eceiling height;\u003c\/li\u003e\n\u003cli\u003ethe number of floors;\u003c\/li\u003e\n\u003cli\u003eair circulation between rooms;\u003c\/li\u003e\n\u003cli\u003ethe temperature requested by the occupants;\u003c\/li\u003e\n\u003cli\u003eand especially the \u003cstrong\u003esizing of the heat pump\u003c\/strong\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThat is why we consider BTUs a starting point, never the sole selection criterion.\u003c\/p\u003e\n\u003ch3\u003eIs it really a heat pump for -30 °C?\u003c\/h3\u003e\n\u003cp\u003eSenville specifies a minimum outdoor operating temperature in heating mode of \u003cstrong\u003e-30 °C\u003c\/strong\u003e, or -22 °F. The technical documentation also mentions cold-climate certification. \u003cspan class=\"contents\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eHowever, it is important to understand the difference between “operating at -30 °C” and “maintaining its full rated capacity at -30 °C.”\u003c\/p\u003e\n\u003cp\u003eA heat pump generally loses some of its capacity and efficiency as the outdoor temperature drops. The owner must therefore consider not only the advertised minimum temperature, but also the \u003cstrong\u003eheating capacity available in cold weather\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003eFor the \u003cstrong\u003eSENA-12HF-OG + SENA-12HF-IGG\u003c\/strong\u003e wall-mounted pairing, certification data indicates, among other things, a heating capacity of \u003cstrong\u003e11,500 BTU\/h at approximately -15 °C\u003c\/strong\u003e and a COP of approximately \u003cstrong\u003e1.8 under this test condition\u003c\/strong\u003e. \u003cspan class=\"contents\"\u003e\u003cspan class=\"\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIn a Montreal, Laval, or Longueuil home, this means that a proper assessment must also consider the point at which the building’s heat loss exceeds what the heat pump can provide. Existing electric heating may then remain useful as supplemental heat during the coldest periods.\u003c\/p\u003e\n\u003ch3\u003eIs a 12,000 BTU heat pump suitable for 500 or 750 sq. ft.?\u003c\/h3\u003e\n\u003cp\u003eSenville describes the model as being suitable for spaces of approximately \u003cstrong\u003e500 to 750 sq. ft.\u003c\/strong\u003e \u003cspan class=\"contents\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWe use this information as a general guideline, but not as a sizing method.\u003c\/p\u003e\n\u003cp\u003eTwo 650 sq. ft. spaces can have completely different needs. Let’s consider two typical examples:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCase A:\u003c\/strong\u003e a recent condo in Brossard, with 8-ft ceilings, high-performance windows, good insulation, and an open-concept layout.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCase B:\u003c\/strong\u003e a 650 sq. ft. floor in an older Montreal duplex, with high ceilings, masonry walls, numerous windows, and an open staircase.\u003c\/p\u003e\n\u003cp\u003eThe Senville AURA 12,000 BTU could be very well suited to the first case, whereas further analysis would be needed for the second.\u003c\/p\u003e\n\u003cp\u003eAn oversized unit is not automatically better. In cooling mode, it can quickly reach the desired temperature without running long enough to dehumidify properly. Conversely, an undersized unit may run continuously during a cold snap without being able to maintain the setpoint.\u003c\/p\u003e\n\u003ch3\u003eTruly quiet indoor operation\u003c\/h3\u003e\n\u003cp\u003eSenville publishes four indoor sound levels corresponding to the different fan speeds:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003e24 dB(A) at low speed\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e34 dB(A)\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e40 dB(A)\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e47 dB(A) in Turbo mode\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe corresponding airflow ranges from \u003cstrong\u003e240 to 530 CFM\u003c\/strong\u003e. The outdoor unit is rated at approximately \u003cstrong\u003e57 dB(A)\u003c\/strong\u003e. \u003cspan class=\"contents\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThese figures explain why this type of unit may be suitable for a bedroom, office, living room, or workspace. However, the installation has a major influence on how the noise is perceived.\u003c\/p\u003e\n\u003cp\u003eAn outdoor unit installed directly on a lightweight structure without vibration control can transmit more noise into the building than a properly supported unit. In a Montreal duplex or a Longueuil condo, we also pay attention to nearby neighbors’ windows, balconies and bedrooms.\u003c\/p\u003e\n\u003ch3\u003eDimensions: check the space before ordering\u003c\/h3\u003e\n\u003cp\u003eThe indoor unit measures approximately \u003cstrong\u003e33.4 in wide × 9.18 in deep × 11.76 in high\u003c\/strong\u003e and weighs approximately 24.25 lb.\u003c\/p\u003e\n\u003cp\u003eThe outdoor unit measures approximately \u003cstrong\u003e30.31 × 12.20 × 21.65 in\u003c\/strong\u003e and weighs approximately 82.67 lb. \u003cspan class=\"contents\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThese dimensions are important in installations where space is limited: above a door, in a stairwell, between two windows, under a balcony or in a narrow side passage.\u003c\/p\u003e\n\u003cp\u003eWe are not just looking for a place where the unit “fits.” We must preserve the clearances needed for airflow, maintenance and future access to the components.\u003c\/p\u003e\n\u003ch3\u003eWi-Fi, app and Alexa control\u003c\/h3\u003e\n\u003cp\u003eThe Senville AURA is designed to integrate with a smart home. The manufacturer advertises control via an app and \u003cstrong\u003eAlexa\u003c\/strong\u003e, allowing users in particular to change settings and create schedules remotely. The product documentation also mentions an \u003cstrong\u003eAlexa USB kit\u003c\/strong\u003e among the included items. \u003cspan class=\"contents\"\u003e\u003c\/span\u003e \u003cspan class=\"contents\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eFor a homeowner who leaves home for several hours a day, this feature may be more useful than a mere gimmick. For example, it can slightly reduce the temperature when the occupants are away and adjust the setpoint before they return.\u003c\/p\u003e\n\u003cp\u003eThe unit also includes \u003cstrong\u003eself-diagnostic and leak detection\u003c\/strong\u003e functions, designed to facilitate the identification of certain irregularities and system maintenance. \u003cspan class=\"contents\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003eAn AirGreen installation where every detail matters just as much as the heat pump itself\u003c\/h2\u003e\n\u003cp\u003eAn excellent heat pump that is poorly installed can deliver mediocre results. A properly sized heat pump commissioned under suitable conditions is much more likely to maintain its performance, acoustic comfort and reliability.\u003c\/p\u003e\n\u003cp\u003eAt AirGreen, our \u003cstrong\u003ewall-mounted heat pump installations in Montreal, Laval, Longueuil, the North Shore and the South Shore\u003c\/strong\u003e therefore begin with an analysis of the building rather than drilling into the wall.\u003c\/p\u003e\n\u003ch3\u003eWhat we check before choosing the indoor location\u003c\/h3\u003e\n\u003cp\u003eAir must be able to leave the unit and circulate toward the area we actually want to heat or cool.\u003c\/p\u003e\n\u003cp\u003eWe avoid whenever possible:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eobstacles directly in front of the air outlet;\u003c\/li\u003e\n\u003cli\u003elocations where a tall piece of furniture will block the airflow;\u003c\/li\u003e\n\u003cli\u003ewall sections incompatible with the required clearances;\u003c\/li\u003e\n\u003cli\u003edrains that are difficult to route properly;\u003c\/li\u003e\n\u003cli\u003einstallations where future access to the filters would become difficult.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIn an open-plan area, a difference of a few feet in the evaporator’s positioning can significantly change how air reaches the hallway, kitchen, or staircase.\u003c\/p\u003e\n\u003ch3\u003eAn AirGreen experience on the South Shore that illustrates this point well\u003c\/h3\u003e\n\u003cp\u003eWe have already documented the installation of a \u003cstrong\u003eprevious-generation Senville AURA 12,000 BTU\u003c\/strong\u003e in a residence on the South Shore. At that time, it was an R410A model, not the current R454B generation; the two versions must therefore not be confused from a technical standpoint.\u003c\/p\u003e\n\u003cp\u003eThe challenge was nevertheless highly revealing of the installation work involved: the indoor unit had to be placed above a door leading to a narrow staircase. Our team secured access, used a laser level to position the unit, discreetly arranged the routing of the lines, and, above all, properly planned the condensate drainage.\u003c\/p\u003e\n\u003cp\u003eOnce the system was commissioned, the client noticed a significant improvement in comfort in this area, which had previously remained cold, with air spreading toward the staircase and adjacent spaces. \u003cspan class=\"contents\"\u003e\u003cspan class=\"\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThe lesson remains exactly the same with the new AURA R454B: \u003cstrong\u003ethe indoor unit’s location is part of the system sizing\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch3\u003eOutdoor unit installation: Quebec snow changes the rules\u003c\/h3\u003e\n\u003cp\u003eIn Boucherville, Longueuil, Terrebonne, Laval, or Montreal, we need to think about January when installing a heat pump in July.\u003c\/p\u003e\n\u003cp\u003eThe outdoor unit must be protected against:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003esnow accumulation;\u003c\/li\u003e\n\u003cli\u003ewater from a roof;\u003c\/li\u003e\n\u003cli\u003eice;\u003c\/li\u003e\n\u003cli\u003eleaves and debris;\u003c\/li\u003e\n\u003cli\u003eobstructions around the heat exchanger;\u003c\/li\u003e\n\u003cli\u003evibrations transmitted to the building.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDuring another Senville project documented by AirGreen in Montreal’s Le Sud-Ouest borough, the outdoor unit’s placement had been planned with low windows, a balcony, runoff, vibrations, and the available yard space in mind. \u003cspan class=\"contents\"\u003e\u003cspan class=\"\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThis is exactly the kind of detail we assess before deciding between a wall-mounted installation, a base-mounted installation, or another suitable structure.\u003c\/p\u003e\n\u003ch3\u003eR454B: why professional commissioning is particularly important\u003c\/h3\u003e\n\u003cp\u003eThe \u003cstrong\u003eR454B\u003c\/strong\u003e is part of the new generation of refrigerants used in several recent HVAC systems. It is classified \u003cstrong\u003eA2L\u003c\/strong\u003e, which entails procedures and tools adapted to refrigeration work.\u003c\/p\u003e\n\u003cp\u003eAt AirGreen, our work on R454B systems places particular emphasis on circuit tightness, moisture removal, evacuation, connections, and compliance with the prescribed charge. We already apply these methods on our R454B installations in Greater Montreal and Montérégie. \u003cspan class=\"contents\"\u003e\u003cspan class=\"\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThe Senville AURA 12,000 BTU is \u003cstrong\u003epre-charged for a length of up to 25 ft\u003c\/strong\u003e. Senville specifies that an installation with a 50 ft kit requires additional refrigerant to be added on site by the installer. \u003cspan class=\"contents\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eSimply adding longer piping without adjusting the system when an adjustment is required may compromise its operation and efficiency.\u003c\/p\u003e\n\u003ch3\u003eElectrical supply: 230 V, MCA 12 A, and maximum protection 15 A\u003c\/h3\u003e\n\u003cp\u003eThe manufacturer’s specifications indicate:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003epower supply \u003cstrong\u003e208\/230 V\u003c\/strong\u003e;\u003c\/li\u003e\n\u003cli\u003eminimum circuit ampacity of \u003cstrong\u003e12 A\u003c\/strong\u003e;\u003c\/li\u003e\n\u003cli\u003emaximum protection of \u003cstrong\u003e15 A\u003c\/strong\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis information is useful for planning the project, but it does not replace verification of the electrical panel and the requirements applicable to the actual installation. In particular, we check the available space in the panel, the planned circuit, and the wiring route before finalizing the work.\u003c\/p\u003e\n\u003ch3\u003eProfessional installation is tied to the warranty\u003c\/h3\u003e\n\u003cp\u003eThe manufacturer clearly states that \u003cstrong\u003eprofessional installation is required to maintain warranty coverage\u003c\/strong\u003e. The documentation provided with the product states \u003cstrong\u003e10 years on the compressor and 5 years on parts\u003c\/strong\u003e. \u003cspan class=\"contents\"\u003e\u003c\/span\u003e \u003cspan class=\"contents\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThe warranty conditions applicable to the project should always be confirmed on the quote, since warranty programs, registration, and additional protections may change.\u003c\/p\u003e\n\u003cp\u003eThis is another reason to keep the model and serial numbers, the detailed invoice, and the commissioning documents.\u003c\/p\u003e\n\u003ch3\u003eSenville AURA 12,000 BTU Maintenance\u003c\/h3\u003e\n\u003cp\u003eA wall-mounted heat pump requires relatively little maintenance, but “little” does not mean “none.”\u003c\/p\u003e\n\u003cp\u003eWe particularly recommend:\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eclean the indoor unit’s filters regularly;\u003c\/li\u003e\n\u003cli\u003ekeep the outdoor unit’s air inlet and outlet clear;\u003c\/li\u003e\n\u003cli\u003emonitor condensate drainage;\u003c\/li\u003e\n\u003cli\u003eavoid the accumulation of vegetation and debris around the condenser;\u003c\/li\u003e\n\u003cli\u003ehave the system inspected when an unusual noise, reduced capacity, or error appears;\u003c\/li\u003e\n\u003cli\u003ehave the evaporator cleaned more thoroughly when buildup is visible.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eA heavily loaded filter reduces airflow. A partially clogged drain can cause water problems. An outdoor unit surrounded by snow or leaves operates under poor conditions. These are often simple problems at first that become costly when ignored.\u003c\/p\u003e\n\u003ch3\u003eLogisVert: never automatically apply another model’s subsidy\u003c\/h3\u003e\n\u003cp\u003eFinancial incentives must be verified based on the \u003cstrong\u003eexact unit pairing\u003c\/strong\u003e, AHRI number, installation date, and the conditions of the program in effect.\u003c\/p\u003e\n\u003cp\u003eThe \u003cstrong\u003eSENA-12HF-OG + SENA-12HF-IGG, AHRI 215735296\u003c\/strong\u003e pairing appeared on a Hydro-Québec list with a capacity used for the program calculation of \u003cstrong\u003e9,800 BTU\/h at -8 °C\u003c\/strong\u003e. \u003cspan class=\"contents\"\u003e\u003cspan class=\"contents\"\u003e\u003cspan class=\"\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThe LogisVert program currently displays incentives calculated based on eligible capacity at -8 °C. Hydro-Québec indicates, among other things, an amount of up to \u003cstrong\u003e$140 per 1,000 BTU\/h\u003c\/strong\u003e under certain residential options when all requirements are met. \u003cspan class=\"contents\"\u003e\u003cspan class=\"\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eFor certain \u003cstrong\u003eeligible multi-unit residential buildings\u003c\/strong\u003e, an enhancement available for installations completed as of June 15, 2026, may increase the incentive to \u003cstrong\u003e$220 per 1,000 BTU\/h at -8 °C\u003c\/strong\u003e for an ENERGY STAR-certified cold-climate mini-split heat pump, subject to all program criteria. \u003cspan class=\"contents\"\u003e\u003cspan class=\"\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eAs a mathematical example only, an eligible capacity of 9,800 BTU\/h would correspond to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e1 372 $\u003c\/strong\u003e at a rate of $140 per 1,000 BTU\/h;\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e2 156 $\u003c\/strong\u003e at a rate of $220 per 1,000 BTU\/h.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese amounts should not be considered a subsidy promise. At AirGreen, we verify the applicable eligibility at the time of the project rather than automatically transferring the amount displayed for a different 9,000, 12,000, or 18,000 BTU unit.\u003c\/p\u003e\n\u003ch3\u003eWhy choose AirGreen for this Senville AURA?\u003c\/h3\u003e\n\u003cp\u003eThe product is only one part of the project.\u003c\/p\u003e\n\u003cp\u003eAt AirGreen, we install and maintain HVAC systems throughout \u003cstrong\u003eGreater Montreal, Montreal, Laval, Longueuil, the South Shore, the North Shore, and Montérégie\u003c\/strong\u003e. For a Senville AURA 12,000 BTU, our work includes analyzing the building’s actual configuration, choosing the location, preparing the piping route, drainage, refrigerant connections, evacuation, electrical checks, and operational testing.\u003c\/p\u003e\n\u003cp\u003eWe also pay attention to what the owner will see after we leave: the line sets, the outdoor support, the wall sealing, the unit’s alignment, and access for maintenance.\u003c\/p\u003e\n\u003cp\u003eA heat pump is installed to operate for years. A few minutes saved during installation can become hours of additional work during future maintenance. We therefore prefer to consider mechanical access from day one.\u003c\/p\u003e\n\u003ch3\u003eFrequently Asked Questions About the SENVILLE AURA R454B 12,000 BTU\u003c\/h3\u003e\n\u003ch4\u003eCan it heat down to -30 °C?\u003c\/h4\u003e\n\u003cp\u003eYes, Senville advertises heating operation down to \u003cstrong\u003e-30 °C\u003c\/strong\u003e. However, this does not mean that the unit delivers exactly 12,000 or 13,000 BTU at all temperatures. Available capacity decreases or varies according to conditions.\u003c\/p\u003e\n\u003ch4\u003eIs Wi-Fi available?\u003c\/h4\u003e\n\u003cp\u003eYes. Senville documentation provides smart control through an app and Alexa and mentions an Alexa USB kit included with the system.\u003c\/p\u003e\n\u003ch4\u003eWhat piping should be used?\u003c\/h4\u003e\n\u003cp\u003eFor the SENA-12HF-IGG wall-mounted combination, Senville specifies \u003cstrong\u003e1\/4 in. for the liquid line and 3\/8 in. for the suction line\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch4\u003eWhat circuit breaker is required?\u003c\/h4\u003e\n\u003cp\u003eThe documentation specifies a \u003cstrong\u003eminimum ampacity of 12 A and maximum overcurrent protection of 15 A\u003c\/strong\u003e, on a 208\/230 V supply. However, the final electrical installation must be adapted to the building and carried out in accordance with applicable requirements.\u003c\/p\u003e\n\u003ch4\u003eIs it suitable for a bedroom?\u003c\/h4\u003e\n\u003cp\u003eIts indoor sound level drops to approximately \u003cstrong\u003e24 dB(A)\u003c\/strong\u003e at low speed. Unit placement and the selected fan speed remain important for nighttime comfort.\u003c\/p\u003e\n\u003ch4\u003eWhat area can it heat?\u003c\/h4\u003e\n\u003cp\u003eSenville provides a general indication of \u003cstrong\u003e500 to 750 sq. ft.\u003c\/strong\u003e, but we recommend sizing the heat pump according to actual heat losses and gains rather than using area alone.\u003c\/p\u003e\n\u003ch4\u003eIs it the same 12,000 BTU Senville AURA as the older R410A versions?\u003c\/h4\u003e\n\u003cp\u003eNo. The AURA line has been available for several years, and different generations are still on the market. This page concerns the \u003cstrong\u003enew R454B configuration\u003c\/strong\u003e. The exact indoor and outdoor unit numbers must be verified before comparing efficiency, warranty, or rebates.\u003c\/p\u003e\n\u003ch3\u003eRequest an AirGreen quote for your Senville AURA R454B\u003c\/h3\u003e\n\u003cp\u003eAre you considering a \u003cstrong\u003eSENVILLE AURA R454B 12,000 BTU Wall-Mounted Heat Pump\u003c\/strong\u003e for a house, condo, plex, or commercial space in \u003cstrong\u003eMontréal, Laval, Longueuil, on the South Shore or North Shore\u003c\/strong\u003e?\u003c\/p\u003e\n\u003cp\u003eContact AirGreen. We can verify the appropriate capacity, indoor and outdoor placement, piping, electrical supply, installation requirements, and eligibility for financial incentives before finalizing your project.\u003c\/p\u003e\n\u003cp\u003eA good heat pump deserves an HVAC installation designed for the building in which it will actually operate.\u003c\/p\u003e","brand":"Senville","offers":[{"title":"Default Title","offer_id":56119541727524,"sku":"SENA-12HF-OG","price":0.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0715\/1694\/6724\/files\/THERMOPOMPE_MURALE_SENVILLE_AURA_MONTREAL_LAVAL_LONGUEUIL_RIVE_SUD_RIVE_NORD_567987cf-a764-4d5d-bfec-8a7314b0dbfc.png?v=1789049514","url":"https:\/\/airgreen.ca\/en\/products\/thermopompe-murale-senville-aura-r454b-12000-btu-montreal-rive-sud-nord","provider":"AirGreen Climatisation \u0026 Chauffage \/ Air Conditioning \u0026 Heating","version":"1.0","type":"link"}