{"product_id":"thermopompe-murale-senville-elite-24000-btu-montreal-laval-rive-sud","title":"SENVILLE ELITE Wall-Mounted Heat Pump | 24000 BTU | Montréal, Laval, South Shore","description":"\u003ch2 class=\"PDq2pG_selectionAnchorContainer\"\u003eA 24,000 BTU heat pump for Quebec’s climate: the figures that really matter\u003cspan class=\"PDq2pG_selectionAnchor\"\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cp\u003eThe \u003cstrong\u003eSENVILLE ELITE 24,000 BTU\u003c\/strong\u003e targets a very specific market segment: large residential spaces, open-concept areas, certain commercial properties, and homes where a wall-mounted heat pump must provide a significant portion of the heating during Quebec winters. For an installation in \u003cstrong\u003eMontreal, Laval, Longueuil, the North Shore, the South Shore, or elsewhere in Montérégie\u003c\/strong\u003e, however, its rated capacity of 24,000 BTU is only a starting point.\u003c\/p\u003e\n\u003cp\u003eAt AirGreen, we focus primarily on what happens when the temperature drops. A heat pump may carry a “heats down to -30 °C” label without actually producing 24,000 BTU at -30 °C. This distinction completely changes how the system should be sized.\u003c\/p\u003e\n\u003cp\u003eThe proposed combination consists of:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eOutdoor unit: SENE-24EL-OH\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eIndoor unit: SENE-24EL-IHH\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eAHRI reference: 218069801\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eRated capacity: 24,000 BTU\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eRefrigerant: R-454B\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eENERGY STAR: yes\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eENERGY STAR – cold climate: yes\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003ePower supply: 208\/230 V, single-phase, 60 Hz\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eWi-Fi: included\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eAlexa smart control: compatible\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eAdvertised minimum heating temperature: -30 °C\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe AHRI certificate dated May 22, 2026, precisely confirms the \u003cstrong\u003eSENE-24EL-OH + SENE-24EL-IHH\u003c\/strong\u003e combination, with a rated cooling capacity of 24,000 BTU\/h, a \u003cstrong\u003eSEER2 of 25.00\u003c\/strong\u003e, an \u003cstrong\u003eEER2 of 14.00\u003c\/strong\u003e, and an \u003cstrong\u003eHSPF2 Region IV of 11.00\u003c\/strong\u003e. \u003cspan class=\"contents\"\u003e\u003cspan class=\"\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eAn important clarification regarding efficiency data\u003c\/h3\u003e\n\u003cp\u003eThere is currently a discrepancy between some commercial data published by Senville and the AHRI certificate corresponding to this exact combination.\u003c\/p\u003e\n\u003cp\u003eThe Senville documentation provided with this product lists, among other specifications, \u003cstrong\u003eSEER2 24.0\u003c\/strong\u003e, \u003cstrong\u003eEER2 11.0\u003c\/strong\u003e, HSPF2-4 of 15, and HSPF2-5 of 12.4. \u003cspan class=\"contents\"\u003e\u003c\/span\u003e The official Senville page also includes these figures in its technical table. \u003cspan class=\"contents\"\u003e\u003cspan class=\"\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eFor the \u003cstrong\u003eSENE-24EL-OH \/ SENE-24EL-IHH\u003c\/strong\u003e system, however, we prioritize the specific reference from \u003cstrong\u003eAHRI certificate 218069801\u003c\/strong\u003e, particularly when confirming a model combination for a subsidy application or comparing certified performance.\u003c\/p\u003e\n\u003cp\u003eThis verification may seem very technical, but it prevents a common mistake when purchasing a heat pump: comparing two units based on their series name rather than on their \u003cstrong\u003eactual certified indoor\/outdoor combination\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch3\u003eWhat “heating down to -30 °C” really means\u003c\/h3\u003e\n\u003cp\u003eThe SENVILLE ELITE can operate in heating mode at outdoor temperatures as low as \u003cstrong\u003e-30 °C\u003c\/strong\u003e. The manufacturer's documentation confirms this operating limit. \u003cspan class=\"contents\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eNevertheless, the available capacity at different temperatures must be considered:\u003c\/p\u003e\n\u003cdiv class=\"group TyagGW_tableContainer\"\u003e\n\u003cdiv class=\"TyagGW_tableWrapper flex flex-col-reverse w-fit\" tabindex=\"-1\"\u003e\n\u003ctable class=\"w-fit min-w-(--thread-content-width)\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"last:pe-10\"\u003eOutdoor temperature\u003c\/th\u003e\n\u003cth class=\"last:pe-10\"\u003eIndicated heating capacity\u003c\/th\u003e\n\u003cth class=\"last:pe-10\"\u003eCOP indicated\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003e-8 °C\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e17,100 BTU\/h\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e2,724\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003e-15 °C\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e20,000 BTU\/h\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e2,24\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003e-30 °C\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e10,200 BTU\/h maximum\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e1,354\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp\u003eThis information is much more useful than simply stating “-30 °C.”\u003c\/p\u003e\n\u003cp\u003eAt \u003cstrong\u003e-30 °C\u003c\/strong\u003e, 10,200 BTU\/h represents approximately 43% of the nominal 24,000 BTU capacity. In a house whose heat losses exceed this capacity, supplemental heating is therefore still necessary.\u003c\/p\u003e\n\u003cp\u003eThis is not a particular weakness of this heat pump. It is the normal behavior of an air-source heat pump: the more extreme the outdoor temperature becomes, the less heat is available in the outdoor air, and the harder the system must work to transfer it indoors.\u003c\/p\u003e\n\u003cp\u003eFor a property in \u003cstrong\u003eMontreal or Laval\u003c\/strong\u003e, where a few very cold days can significantly increase the heating load, we therefore need to know:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ewhich part of the house the heat pump serves;\u003c\/li\u003e\n\u003cli\u003ewhat the actual heat losses are;\u003c\/li\u003e\n\u003cli\u003ewhich heating system remains available as backup;\u003c\/li\u003e\n\u003cli\u003ehow warm air will circulate between the rooms.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy 24,000 BTU does not automatically mean “1,500 sq. ft.”\u003c\/h3\u003e\n\u003cp\u003eSenville presents this capacity as suitable, for guidance purposes, for spaces of approximately \u003cstrong\u003e1,000 to 1,500 sq. ft.\u003c\/strong\u003e \u003cspan class=\"contents\"\u003e\u003cspan class=\"\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWe never select a heat pump based on this rule alone.\u003c\/p\u003e\n\u003cp\u003eA well-insulated 1,200 sq. ft. floor in \u003cstrong\u003eLongueuil\u003c\/strong\u003e, with an open-plan layout and a reasonable amount of glazing, can be very different from a floor of the same size in a century-old duplex in \u003cstrong\u003eMontreal\u003c\/strong\u003e with high ceilings, poorly insulated walls, and large windows.\u003c\/p\u003e\n\u003cp\u003eAmong the factors we check:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eactual area served;\u003c\/li\u003e\n\u003cli\u003eceiling height;\u003c\/li\u003e\n\u003cli\u003elevel of insulation;\u003c\/li\u003e\n\u003cli\u003eorientation and solar exposure;\u003c\/li\u003e\n\u003cli\u003ewindow dimensions and quality;\u003c\/li\u003e\n\u003cli\u003enumber of exterior walls;\u003c\/li\u003e\n\u003cli\u003eproperty floor;\u003c\/li\u003e\n\u003cli\u003eopen-plan or partitioned layout;\u003c\/li\u003e\n\u003cli\u003epresence of an open staircase;\u003c\/li\u003e\n\u003cli\u003eheating needs in extremely cold weather;\u003c\/li\u003e\n\u003cli\u003eair-conditioning needs during periods of high humidity.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAn \u003cstrong\u003eoversized 24,000 BTU unit\u003c\/strong\u003e can quickly reach the requested temperature and reduce its operating cycles under certain conditions. Conversely, an undersized unit may run continuously without maintaining the temperature during winter peaks.\u003c\/p\u003e\n\u003cp\u003eThe right choice therefore depends on the building’s actual load, not simply on dividing the square footage by an approximate factor.\u003c\/p\u003e\n\u003ch3\u003eInteresting modulation for less demanding periods\u003c\/h3\u003e\n\u003cp\u003eThe Senville technical specifications indicate a cooling range of \u003cstrong\u003e7,300 to 26,000 BTU\/h\u003c\/strong\u003e and a heating range of \u003cstrong\u003e7,300 to 25,000 BTU\/h\u003c\/strong\u003e. \u003cspan class=\"contents\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThis modulation capacity is important in spring and fall.\u003c\/p\u003e\n\u003cp\u003eAn inverter heat pump does not have to operate constantly at 24,000 BTU. It can reduce its output when demand decreases, which generally allows for:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003emore stable indoor temperatures;\u003c\/li\u003e\n\u003cli\u003efewer abrupt starts and stops;\u003c\/li\u003e\n\u003cli\u003ebetter comfort control;\u003c\/li\u003e\n\u003cli\u003econsumption better suited to the load;\u003c\/li\u003e\n\u003cli\u003equieter operation at low output.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eA substantial indoor unit: the location must be planned\u003c\/h3\u003e\n\u003cp\u003eA 24,000 BTU heat pump has a significantly larger indoor head than many 9,000- or 12,000-BTU units.\u003c\/p\u003e\n\u003cp\u003eThe \u003cstrong\u003eSENE-24EL-IHH\u003c\/strong\u003e measures approximately:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e46.85 in wide × 11.20 in deep × 14.59 in high.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIt weighs approximately \u003cstrong\u003e64.2 lb\u003c\/strong\u003e. The outdoor unit measures \u003cstrong\u003e37.24 × 16.14 × 31.89 in\u003c\/strong\u003e and weighs approximately \u003cstrong\u003e130.29 lb\u003c\/strong\u003e. \u003cspan class=\"contents\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eBefore installation, we therefore physically verify the available wall width.\u003c\/p\u003e\n\u003cp\u003eThis is particularly important in condos and homes in \u003cstrong\u003eMontréal\u003c\/strong\u003e, where possible locations are often limited by windows, trim, kitchen cabinets, or facade constraints.\u003c\/p\u003e\n\u003ch3\u003eUp to 912 CFM indoors\u003c\/h3\u003e\n\u003cp\u003eAccording to the manufacturer’s technical table, the indoor airflow reaches approximately \u003cstrong\u003e912.3 CFM in Turbo mode\u003c\/strong\u003e, with other levels of 618, 412, and 317.8 CFM. Indoor sound levels drop to approximately \u003cstrong\u003e30 dB(A)\u003c\/strong\u003e and reach 56 dB(A) at the highest setting. \u003cspan class=\"contents\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThis high airflow is consistent with the purpose of a 24,000 BTU wall-mounted heat pump: projecting air far enough into a large room or open-concept area.\u003c\/p\u003e\n\u003cp\u003eThe louvers can be adjusted vertically and horizontally, which helps direct the airflow according to the room’s layout.\u003c\/p\u003e\n\u003cp\u003ePositioning nevertheless remains essential. A high-capacity heat pump installed in a narrow corridor or directly facing a nearby wall will not be able to distribute its airflow as efficiently as a unit placed in an open area.\u003c\/p\u003e\n\u003ch3\u003e62 dB(A) outdoors: placement also matters for the neighbors\u003c\/h3\u003e\n\u003cp\u003eThe outdoor unit is rated at \u003cstrong\u003e62 dB(A)\u003c\/strong\u003e. \u003cspan class=\"contents\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIn a densely populated residential area of \u003cstrong\u003eMontréal, Laval, or Longueuil\u003c\/strong\u003e, we take into account the distance from:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ebedroom windows;\u003c\/li\u003e\n\u003cli\u003ethe balcony;\u003c\/li\u003e\n\u003cli\u003ethe patio;\u003c\/li\u003e\n\u003cli\u003eneighboring properties;\u003c\/li\u003e\n\u003cli\u003ewalls likely to reflect sound.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eA mechanical installation is therefore not simply a matter of finding a place where the unit “fits.” Future access for maintenance, the clearance required for airflow, and snow accumulation during the winter must also be taken into account.\u003c\/p\u003e\n\u003ch3\u003eWiFi, Alexa, and remote control\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eWiFi is included\u003c\/strong\u003e, and the ELITE series allows app control as well as integration with \u003cstrong\u003eAmazon Alexa\u003c\/strong\u003e. The manufacturer indicates that schedules, temperatures, and certain settings can be adjusted remotely. \u003cspan class=\"contents\"\u003e\u003cspan class=\"\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eFor a primary residence, this notably makes it possible to lower the setpoint during an absence and gradually bring the home back to temperature before returning.\u003c\/p\u003e\n\u003cp\u003eIn a condo, office, or secondary residence, remote control can also make it possible to confirm that the system is still operating without being physically on-site.\u003c\/p\u003e\n\u003cp\u003eThe heat pump also incorporates \u003cstrong\u003ediagnostic and leak-detection\u003c\/strong\u003e functions announced by Senville. \u003cspan class=\"contents\"\u003e\u003cspan class=\"\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eR-454B: a new generation of refrigerant\u003c\/h3\u003e\n\u003cp\u003eThis version of the SENVILLE ELITE operates with \u003cstrong\u003eR-454B\u003c\/strong\u003e. The charge specified in the technical documentation is \u003cstrong\u003e63.49 oz\u003c\/strong\u003e. \u003cspan class=\"contents\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThe piping specified on the AirGreen data sheet is \u003cstrong\u003e3\/8 in – 5\/8 in\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003eOne detail nevertheless deserves particular attention: the Senville documentation provided is not perfectly consistent regarding the factory refrigerant charge length.\u003c\/p\u003e\n\u003cp\u003eOne section indicates that the system is precharged for an installation of up to \u003cstrong\u003e25 ft\u003c\/strong\u003e, and that a 50 ft line requires an additional charge. \u003cspan class=\"contents\"\u003e\u003c\/span\u003e The technical table, for its part, mentions a \u003cstrong\u003e30 ft\u003c\/strong\u003e precharge. \u003cspan class=\"contents\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eAt AirGreen, this kind of documentation discrepancy is precisely why we do not determine a refrigerant charge solely from a commercial product page. During installation, you must follow the instructions corresponding to the \u003cstrong\u003eexact model, nameplate, and applicable installation manual\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003eAn incorrect charge can reduce performance, increase consumption, and impair compressor operation.\u003c\/p\u003e\n\u003ch3\u003ePower supply: 208\/230 V and maximum protection of 25 A\u003c\/h3\u003e\n\u003cp\u003eThe SENVILLE ELITE 24,000 BTU operates on a \u003cstrong\u003e208\/230 V, single-phase, 60 Hz\u003c\/strong\u003e power supply. The published voltage range is 187 to 253 V.\u003c\/p\u003e\n\u003cp\u003eThe documentation states:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eMCA: 24 A\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003emaximum protection: 25 A\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003especified interconnection cable: 14\/4 AWG\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan class=\"contents\"\u003e\u003c\/span\u003e \u003cspan class=\"contents\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIt is important not to confuse the interconnection cable between the units with the power wiring for the electrical circuit. The final circuit sizing must comply with the unit’s specifications, the site configuration, and the applicable electrical requirements.\u003c\/p\u003e\n\u003ch2\u003eAirGreen installation: turning a good technical specification into a properly functioning system\u003c\/h2\u003e\n\u003cp\u003eThe certified performance of a heat pump can only be reproduced in a home if the \u003cstrong\u003eHVAC installation\u003c\/strong\u003e is carried out correctly.\u003c\/p\u003e\n\u003cp\u003eThe Senville documentation also specifies that a \u003cstrong\u003eprofessional installation is required to maintain warranty coverage and ensure the expected performance\u003c\/strong\u003e. \u003cspan class=\"contents\"\u003e\u003cspan class=\"\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eOur first check: where should the indoor head be installed?\u003c\/h3\u003e\n\u003cp\u003eIn a large open-concept area, we generally look for a location capable of distributing air along the greatest possible length of the room.\u003c\/p\u003e\n\u003cp\u003eA typical example on the \u003cstrong\u003eSouth Shore\u003c\/strong\u003e is a ground floor combining the living room, dining room, and kitchen. A wall-mounted heat pump installed at one end of the space can sometimes cover this area very effectively, provided that the airflow is not blocked by a wall, a dropped ceiling, or a large cabinet.\u003c\/p\u003e\n\u003cp\u003eIn a more compartmentalized home, a single 24,000 BTU unit may have more difficulty delivering heat to bedrooms whose doors remain closed.\u003c\/p\u003e\n\u003cp\u003eAdding BTUs does not fix an airflow problem.\u003c\/p\u003e\n\u003ch3\u003eThe second critical point: condensate drainage\u003c\/h3\u003e\n\u003cp\u003eIn air conditioning, the moisture extracted from the air must be drained properly.\u003c\/p\u003e\n\u003cp\u003eWhen the configuration allows, we favor gravity drainage with an appropriate slope. An improperly installed drain can cause:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ewater leaking indoors;\u003c\/li\u003e\n\u003cli\u003eodors;\u003c\/li\u003e\n\u003cli\u003edirt buildup;\u003c\/li\u003e\n\u003cli\u003ebackflow;\u003c\/li\u003e\n\u003cli\u003edamage around the wall or floor.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe routing of the refrigerant lines, cable, and drain must therefore be planned before drilling the wall.\u003c\/p\u003e\n\u003ch3\u003eThe outdoor unit must be prepared for a real winter\u003c\/h3\u003e\n\u003cp\u003eIn \u003cstrong\u003eLaval, Montreal, Longueuil, the North Shore, and the South Shore\u003c\/strong\u003e, a heat pump installed too close to the ground can quickly become surrounded by snow.\u003c\/p\u003e\n\u003cp\u003eDuring heating, the unit also periodically performs defrost cycles. The water produced must be able to drain away and freeze without blocking the underside of the unit.\u003c\/p\u003e\n\u003cp\u003eWe therefore plan the outdoor installation by considering:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eheight above the ground;\u003c\/li\u003e\n\u003cli\u003eanticipated snow accumulation;\u003c\/li\u003e\n\u003cli\u003edrainage of defrost water;\u003c\/li\u003e\n\u003cli\u003eair circulation;\u003c\/li\u003e\n\u003cli\u003evibrations;\u003c\/li\u003e\n\u003cli\u003eaccess for maintenance;\u003c\/li\u003e\n\u003cli\u003edistance from windows and occupied areas.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eEvacuation, connections, and commissioning\u003c\/h3\u003e\n\u003cp\u003eA professional installation includes much more than mounting the two units.\u003c\/p\u003e\n\u003cp\u003eThe quality of the refrigerant connections, tightness, circuit evacuation, and final validation have a direct impact on long-term reliability.\u003c\/p\u003e\n\u003cp\u003eDuring commissioning, we also check heating and cooling operation, drainage, controls, louver movement, and communication between the units.\u003c\/p\u003e\n\u003ch3\u003eThe mistake to avoid: believing that -30°C means 24,000 BTU at -30°C\u003c\/h3\u003e\n\u003cp\u003eThis is probably the most important information to remember about this \u003cstrong\u003eSENVILLE ELITE 24,000 BTU heat pump\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003eThe rated capacity is 24,000 BTU, but the AirGreen product sheet indicates approximately \u003cstrong\u003e10,200 BTU maximum at -30°C\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003eFor a home with high heat losses, this difference must be factored into the choice of backup system.\u003c\/p\u003e\n\u003cp\u003eA homeowner replacing electric baseboard heaters therefore does not necessarily need to remove them simply because their new heat pump is advertised as operating at -30°C.\u003c\/p\u003e\n\u003cp\u003eThe heat pump can provide a very large portion of the annual heating while retaining supplementary heating for the coldest days.\u003c\/p\u003e\n\u003ch3\u003eLogisVert: Why capacity at -8°C is particularly important\u003c\/h3\u003e\n\u003cp\u003eThe published capacity at \u003cstrong\u003e-8°C is 17,100 BTU\/h\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003eThis value is particularly relevant in Quebec because Hydro-Québec currently calculates LogisVert financial assistance for an \u003cstrong\u003eENERGY STAR – cold climate\u003c\/strong\u003e heat pump at \u003cstrong\u003e$120 per 1,000 BTU\/h of heating capacity at -8°C\u003c\/strong\u003e when all program conditions are met. \u003cspan class=\"contents\"\u003e\u003cspan class=\"\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThe calculation for this combination is therefore:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e17.1 × $120 = $2,052\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is the amount of \u003cstrong\u003e2 052 $\u003c\/strong\u003e indicated on the AirGreen product sheet.\u003c\/p\u003e\n\u003cp\u003eHydro-Québec also specifies that heat pumps installed since November 26, 2025 must be \u003cstrong\u003eENERGY STAR certified\u003c\/strong\u003e to be eligible. \u003cspan class=\"contents\"\u003e\u003cspan class=\"\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eFor certain \u003cstrong\u003eeligible multi-unit residential buildings\u003c\/strong\u003e, an additional bonus may increase the assistance to \u003cstrong\u003e$220 per 1,000 BTU\/h at -8 °C\u003c\/strong\u003e when all specific criteria are met. In this case, 17.1 × $220 would theoretically give \u003cstrong\u003e$3,762\u003c\/strong\u003e for this system. This bonus does not automatically apply to every duplex, triplex, or building; eligibility must be verified according to the program rules at the time of installation. \u003cspan class=\"contents\"\u003e\u003cspan class=\"\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eWarranty: 10 years compressor and 10 years parts\u003c\/h3\u003e\n\u003cp\u003eSenville announces a warranty of \u003cstrong\u003e10 years on the compressor and 10 years on parts\u003c\/strong\u003e for this series. \u003cspan class=\"contents\"\u003e\u003cspan class=\"\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eAirGreen’s product sheet therefore presents the standard warranty as follows:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e10 years compressor – 10 years parts – 0 years labour\u003c\/strong\u003e, with the possibility of additional coverage.\u003c\/p\u003e\n\u003cp\u003eIt is important to distinguish these three elements. A warranty on one part does not necessarily mean that all diagnostic, travel, and labour costs are included for the same period.\u003c\/p\u003e\n\u003ch3\u003eWho do we primarily recommend this SENVILLE ELITE 24,000 BTU to\u003c\/h3\u003e\n\u003cp\u003eThis heat pump deserves particular attention for:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ea \u003cstrong\u003elarge open-concept area\u003c\/strong\u003e;\u003c\/li\u003e\n\u003cli\u003ea main floor with a connected living room, dining room, and kitchen;\u003c\/li\u003e\n\u003cli\u003esome large lofts and condos;\u003c\/li\u003e\n\u003cli\u003eopen commercial spaces;\u003c\/li\u003e\n\u003cli\u003ehomeowners looking for a \u003cstrong\u003ecold-climate wall-mounted heat pump\u003c\/strong\u003e;\u003c\/li\u003e\n\u003cli\u003eprojects where \u003cstrong\u003eWiFi\u003c\/strong\u003e and remote control are useful;\u003c\/li\u003e\n\u003cli\u003ecustomers who want a \u003cstrong\u003ecold-climate ENERGY STAR\u003c\/strong\u003e combination eligible for LogisVert when the other conditions are met.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIt is less suitable when a homeowner tries to heat several closed-off bedrooms simply by increasing the capacity of the unit installed in the living room.\u003c\/p\u003e\n\u003cp\u003eIn these situations, we may recommend a different HVAC configuration based on the building’s layout.\u003c\/p\u003e\n\u003ch3\u003eWhy entrust the selection and installation to AirGreen\u003c\/h3\u003e\n\u003cp\u003eAt \u003cstrong\u003eAirGreen Heat Pumps, Air Conditioning \u0026amp; Heating\u003c\/strong\u003e, we work with very different properties in \u003cstrong\u003eMontreal, Laval, Longueuil, the North Shore, the South Shore, and Montérégie\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003eOur role is not limited to supplying a heat pump. We must confirm that the selected capacity matches the building, that the indoor unit is properly positioned, that the outdoor unit is suited to winter conditions, and that the refrigeration, electrical, and drainage work is properly planned.\u003c\/p\u003e\n\u003cp\u003eOn a model such as the \u003cstrong\u003eSENVILLE ELITE SENE-24EL\u003c\/strong\u003e, this also means checking the technical specifications rather than relying solely on the prominent commercial claims of 24,000 BTU capacity or operation at -30 °C.\u003c\/p\u003e\n\u003cp\u003eThis attention to detail is what makes it possible to achieve the expected comfort after installation.\u003c\/p\u003e\n\u003ch3\u003eMaintenance to preserve airflow and performance\u003c\/h3\u003e\n\u003cp\u003eEven a high-efficiency heat pump will lose efficiency if the indoor heat exchanger is obstructed or if the outdoor airflow is blocked.\u003c\/p\u003e\n\u003cp\u003eWe particularly recommend monitoring:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ethe condition of the filters;\u003c\/li\u003e\n\u003cli\u003ethe cleanliness of the indoor evaporator;\u003c\/li\u003e\n\u003cli\u003ethe blower wheel;\u003c\/li\u003e\n\u003cli\u003ethe condensate drain;\u003c\/li\u003e\n\u003cli\u003ethe outdoor heat exchanger;\u003c\/li\u003e\n\u003cli\u003ethe clearance around the outdoor unit;\u003c\/li\u003e\n\u003cli\u003ethe accumulation of snow and ice in winter.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAn indoor unit capable of moving more than \u003cstrong\u003e900 CFM\u003c\/strong\u003e at maximum speed must be able to breathe freely to maintain its airflow.\u003c\/p\u003e\n\u003cp\u003eMaintenance becomes particularly important in homes with pets, dusty environments, and installations operating almost continuously in heating mode.\u003c\/p\u003e\n\u003ch3\u003eA properly selected SENVILLE ELITE 24,000 BTU can replace a large portion of annual electric heating.\u003c\/h3\u003e\n\u003cp\u003eWith its \u003cstrong\u003eENERGY STAR Cold Climate\u003c\/strong\u003e certification, AHRI combination \u003cstrong\u003e218069801\u003c\/strong\u003e, operation down to \u003cstrong\u003e-30 °C\u003c\/strong\u003e, \u003cstrong\u003eR-454B\u003c\/strong\u003e refrigerant, WiFi control, and 24,000 BTU capacity, this heat pump has very interesting features for the Quebec market.\u003c\/p\u003e\n\u003cp\u003eIts true value becomes apparent, however, when the figures are analyzed in context: \u003cstrong\u003e17,100 BTU at -8 °C, 20,000 BTU at -15 °C, and approximately 10,200 BTU maximum at -30 °C\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003eThese values make it possible to design a heating system much more intelligently than by relying solely on the nominal capacity listed on the box.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eContact AirGreen to obtain a quote and have the sizing of the SENVILLE ELITE 24,000 BTU verified for your property in Montreal, Laval, Longueuil, the North Shore, or the South Shore. We can confirm the placement, required capacity, installation conditions, and the LogisVert financial assistance applicable to your project.\u003c\/strong\u003e\u003c\/p\u003e","brand":"Senville","offers":[{"title":"Default Title","offer_id":56119949459748,"sku":"SENE-24EL-OH","price":0.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0715\/1694\/6724\/files\/THERMOPOMPE_MURALE_SENVILLE_ELITE_MONTREAL_LAVAL_LONGUEUIL_RIVE_SUD_RIVE_NORD_b9663445-59e2-4ccb-98b0-c498acab17c7.png?v=1789051021","url":"https:\/\/airgreen.ca\/en\/products\/thermopompe-murale-senville-elite-24000-btu-montreal-laval-rive-sud","provider":"AirGreen Climatisation \u0026 Chauffage \/ Air Conditioning \u0026 Heating","version":"1.0","type":"link"}