Installation of a GREE FREE MATCH R32 Two-Zone 2-Head Heat Pump in Dollard-des-Ormeaux
AirGreen installs a GREE FREE MATCH R32 DoubleZone heat pump in Dollard-des-Ormeaux: two comfort zones, rooftop unit, clean finish, and complete HVAC expertise.
Take a tour of the installation
Each number is a point we check on site. Switch between summer and winter to watch air and heat move.
In summer, the outdoor unit rejects the house's heat outside.
Generic illustration of this type of installation, not a survey of this job site. Tap a number.
Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.
The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.
Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.
A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.
The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.
On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.
The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.
A DoubleZone rooftop installation, designed for the discreet comfort of a residence in Dollard-des-Ormeaux
In Dollard-des-Ormeaux, in a leafy residential area of the West Island, our AirGreen team completed a particularly interesting HVAC installation: a GREE FREE MATCH R32 DoubleZone heat pump, designed to power two distinct indoor zones from a single outdoor unit. The job site photo summarizes the context well: a flat rooftop installation, surrounded by trees in autumn colors, with an outdoor unit securely positioned on supports, meticulously routed refrigeration and electrical conduits, and particular attention paid to protecting the roof membrane.
This type of project is exactly where field experience makes all the difference. Installing a multi-zone heat pump on a roof is not just about placing equipment where space is available. It requires evaluating the structure, access, ventilation around the outdoor unit, refrigerant line routing, condensate management, building envelope protection, and the final aesthetic. At AirGreen, we approach each heating and air conditioning project as a complete solution, adapted to the building, its occupants, and the actual site constraints.
Why choose a GREE FREE MATCH R32 for a 2-zone configuration?
The GREE FREE MATCH R32 system is a highly valued multi-zone solution for residences where two separate spaces need to be controlled without multiplying outdoor units. In this Dollard-des-Ormeaux installation, choosing a DoubleZone 2-head heat pump allows two rooms or two areas of the house to be served with an excellent balance of comfort, efficiency, and discretion.
A 2-zone configuration is particularly relevant when needs vary from one space to another. For example, a living room with many windows may require more air conditioning in the afternoon, while a bedroom needs quieter and more stable operation at night. With a multi-zone heat pump, each wall-mounted unit can be adjusted according to the actual needs of the zone it serves.
The FREE MATCH R32 model from GREE also stands out for its use of R32 refrigerant, a technology increasingly sought after in the HVAC field for its energy efficiency and improved environmental profile compared to many older refrigerants. For homeowners in Montreal, Laval, Longueuil, the North Shore, and the South Shore, this type of system represents a modern option, well-suited to contemporary expectations in terms of performance, comfort, and energy consumption.
A rooftop installation: precision, stability, and building protection
The image clearly shows a GREE outdoor unit installed on a flat roof, supported by a stable and elevated structure. This choice of location can be very advantageous in certain residential contexts, especially when ground space is limited, when preserving the exterior landscaping is desired, or when the building allows for more direct routing of lines to interior zones.
However, a rooftop installation requires a rigorous method. Our team paid particular attention to several essential elements:
- The stability of the outdoor unit, to limit vibrations and ensure reliable operation.
- The protection of the roof membrane, a critical point to prevent any deterioration or infiltration.
- Clearance around the unit, necessary to ensure good air circulation.
- The clean routing of refrigeration and electrical conduits, to reduce losses, facilitate maintenance, and preserve the appearance of the site.
- The leveling of the equipment, essential for the proper functioning of the compressor and the durability of the system.
On this project, the unit was positioned to respect the required clearances while maintaining a logical piping path. The wooden supports visible in the photo ensure a stable base and properly distribute the load, taking into account the reality of a flat roof exposed to temperature variations, precipitation, and the typical freeze-thaw cycles of Quebec.
An autumnal job site in Dollard-des-Ormeaux: seasonal constraints and efficient coordination
This installation took place in a typically autumnal setting, with leaves on the roof and changing weather. This visual detail may seem minor, but it highlights a very concrete aspect of the trade: a heat pump installation often has to be carried out in conditions that require vigilance and adaptability.
In autumn, several factors can complicate the work:
- the presence of leaves that can temporarily obstruct passageways;
- a sometimes wet or slippery roof;
- temperature fluctuations within the same day;
- stronger winds on elevated surfaces;
- the need to complete certain steps before the onset of severe cold.
Our technicians therefore carefully prepared the site, securing movement areas, keeping lines well organized, and checking the cleanliness of the area around the outdoor unit. A rooftop installation must remain accessible for future maintenance, but it must also remain safe for the technicians who will return over the years.
Two zones, one outdoor system: a practical and aesthetic advantage
One of the main advantages of a GREE FREE MATCH R32 DoubleZone is the ability to connect two indoor units to a single outdoor unit. For a homeowner in Dollard-des-Ormeaux, this means fewer visible exterior equipment, less clutter, and better integration into the building.
In residential areas of the West Island, where properties may have space constraints or specific aesthetic requirements, this approach is often preferable to installing two independent systems. It allows for a cleaner appearance while offering personalized control in the served rooms.
This logic also applies to several other sectors we regularly serve, including Montreal, Laval, Longueuil, the North Shore, and the South Shore, where houses, condos, and plexes often have different configurations from one building to another. A well-sized multi-zone solution meets these realities without overloading the building's exterior.
Technical details that ensure a durable and high-performance HVAC installation
The essential role of sizing in a DoubleZone heat pump
A DoubleZone heat pump should never be chosen solely based on the number of rooms. Sizing must take into account the area, insulation, solar orientation, ceiling height, room usage, and the distance between the outdoor unit and the indoor heads.
In the case of this GREE FREE MATCH R32 installation in Dollard-des-Ormeaux, our analysis focused on the actual comfort needs in the two targeted zones. A common mistake is to install too high a capacity, thinking it will lead to more performance. In reality, an oversized system can cause short cycling, poorly controlled humidity in cooling, and premature wear. Conversely, an undersized system will struggle to maintain temperature during periods of intense heat or sustained cold.
Our approach is to recommend a balanced solution, capable of delivering reliable performance without unnecessary excess. This precision is particularly important in multi-zone systems, as the outdoor unit must be able to modulate effectively according to the simultaneous or partial demands of the two indoor heads.
Line routing: a clean finish that facilitates maintenance
In the photo, organized white conduits are visible on the roof. This detail is important. A clean installation is not just a matter of aesthetics; it also facilitates inspection, maintenance, and future interventions.
Refrigerant lines, communication wiring, and necessary power supplies must be protected from bad weather, movement, UV rays, and the risk of mechanical damage. For this project, our team ensured a clear, stable, and consistent path, avoiding unnecessary lengths and excessive bends.
Good line management contributes to:
- maintaining system efficiency;
- reducing vibration risks;
- protecting connections;
- facilitating pressure and commissioning tests;
- extending the lifespan of the installation.
This level of care distinguishes a professional HVAC installation from a quick and approximate one. In a region like Dollard-des-Ormeaux, where many properties have flat roofs, architectural additions, or access constraints, this rigor is essential.
Commissioning: the step that confirms the quality of the work
Once the outdoor unit is installed and the indoor heads are connected, commissioning becomes one of the most important steps. It includes leak checks, vacuuming, validation of electrical connections, communication tests between units, and analysis of operation in heating and cooling modes.
For a GREE FREE MATCH R32 heat pump, this step must be carried out methodically, especially in a multi-zone configuration. Each head must respond correctly to commands, and the outdoor unit must modulate according to demand. A well-installed but poorly commissioned system can lose performance from the first few weeks. That's why we attach as much importance to this final phase as to the physical installation itself.
Our technicians also check for abnormal noises, unit stability, fan operation, connection quality, and user experience. The objective is simple: to deliver a system ready to operate reliably, comfortably, and durably.
Mistakes to avoid in a multi-zone installation
Many homeowners shopping for a heat pump first compare prices. This is normal, but price should never be the only criterion. For an installation like this, certain mistakes can be costly in the long run.
The most common mistakes are:
-
Neglecting the outdoor unit's location
A bad position can hinder airflow, complicate maintenance, or create undesirable vibrations. -
Underestimating the importance of supports
On a roof, supports must protect the membrane and ensure good stability. -
Choosing inadequate capacity
An improperly sized system can reduce comfort and increase consumption. -
Poor planning of refrigerant lines
Lines that are too long or poorly protected can negatively impact performance. -
Entrusting the installation to a team unfamiliar with flat roofs
Roofs require precise knowledge of risks related to waterproofing, access, and vibrations.
At AirGreen, we are accustomed to working in varied contexts: single-family homes, condos, plexes, small businesses, buildings with restricted access, flat roofs, and installations requiring coordination with property managers. This field experience allows us to anticipate difficulties before they become problems.
Interior comfort: two heads for better heat and air conditioning distribution
The comfort of a 2-zone heat pump is not limited to the temperature indicated on a remote control. It relies on stability, air distribution, quietness, responsiveness, and the system's ability to adapt to the daily lives of occupants.
In this Dollard-des-Ormeaux residence, the advantage of a DoubleZone system is to allow for finer management of comfort. One zone can be used more during the day, the other in the evening or at night. Each indoor head can be adjusted according to the use of the room, avoiding heating or cooling the entire house uniformly when not necessary.
This approach can also contribute to better energy efficiency. By using zones according to actual needs, the homeowner can optimize consumption while improving comfort. This is one of the main advantages of modern multi-zone systems, particularly in residences where living habits vary from one floor to another or from one room to another.
Subsidies and eligibility: a point to validate before installation
Financial assistance programs, particularly those related to energy efficiency, can represent a significant advantage for homeowners installing an eligible heat pump. For customers in Montreal, Laval, Longueuil, the North Shore, and the South Shore, we always recommend validating the current criteria before final signing, as amounts, lists of eligible equipment, and requirements may be updated.
In the case of a system like the GREE FREE MATCH R32, eligibility depends on the precise configuration, model numbers, certified performance, and program rules at the time of installation. At AirGreen, we assist our clients in understanding the necessary documents, including invoices, proof of installation, and required technical information.
This administrative assistance is often highly appreciated, as homeowners primarily want to be sure that their project is well-documented from the start.
A finish designed for years to come
A good HVAC installation is not judged only on the day the equipment starts up. It is judged after several seasons: in winter, in summer, during periods of high humidity, during freeze-thaw cycles, and during periodic maintenance.
On this roof in Dollard-des-Ormeaux, the quality of the finish plays a major role. The outdoor unit must remain accessible, ventilated, and stable. The ducts must be protected. Penetration points must be carefully treated. Clearances must remain sufficient even when outdoor conditions change.
We also advise owners to plan for regular HVAC maintenance. For a multi-zone heat pump, this includes cleaning the filters of the indoor units, checking the outdoor unit, inspecting the drains, monitoring performance, and preventive detection of any signs of wear. Well-done maintenance helps maintain efficiency, reduce the risk of breakdowns, and extend the system's lifespan.
The AirGreen approach: clean installation, clear advice, and lasting results
This project perfectly illustrates our way of working. We don't just aim to install a machine; we aim to integrate a heating and air conditioning solution into a real building, with its constraints, priorities, and expectations. Every decision counts: location, supports, line routing, equipment choice, commissioning, explanation to the client, and post-installation follow-up.
In Dollard-des-Ormeaux, this GREE FREE MATCH R32 DualZone heat pump offers an efficient and discreet solution to improve comfort in two indoor zones. Rooftop installation frees up ground space, preserves the exterior appearance, and allows for clean technical integration when the building is suitable.
Our experience in Greater Montreal allows us to carry out this type of project with confidence, whether in Montreal, Laval, Longueuil, on the North Shore, or on the South Shore. Each sector has its specificities, but the principles remain the same: a good diagnosis, suitable equipment, careful installation, and reliable after-sales service.
What owners can take away from this installation
For owners considering a multi-zone heat pump, this project offers several useful lessons. First, a single outdoor unit can efficiently serve two distinct zones, provided the sizing is done correctly. Second, a rooftop installation can be an excellent option, but it must be entrusted to a team that understands the challenges of waterproofing, stability, and access. Finally, the choice of a model like the GREE FREE MATCH R32 must be accompanied by a compliant installation, rigorous commissioning, and regular maintenance.
A high-performance heat pump only reaches its full potential when installed with precision. This is exactly what we delivered in Dollard-des-Ormeaux: a clean, stable, efficient DualZone solution adapted to the daily lives of its occupants.
The big day, step by step
The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.
We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
Model, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
Floors and furniture protected, wall plate position marked level, wall opening located.
A single opening, with the slope the drain needs to flow outside.
Set on a stand raised above the snow, with the clearances the manufacturer requires.
Connected, insulated and protected. The opening is then sealed against water, cold air and insects.
A dedicated circuit and an accessible disconnect near the outdoor unit.
Leak test, vacuum, then start-up and a check of heating and cooling.
Remote, modes, filters: we show you the essentials before we leave.
- The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
- The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
- Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
- The wall openingA single opening, with the slope the drain needs to flow outside.
- The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
- Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
- The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
- Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
- The walkthroughRemote, modes, filters: we show you the essentials before we leave.
What would it look like at your place?
Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.
Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.
Four mistakes we do not make
Flip each card to see what we do instead.
Your own project, step by step
What to do, season by season
Three habits per season for this unit. They take a few minutes and prevent many calls.
- Clean the indoor unit's filters.
- Clear leaves and debris left on the outdoor unit by winter.
- Test cooling before the first hot days.
- Clean the filters more often when the unit runs a lot.
- Keep plants away from the outdoor unit.
- Check that no water drips from the indoor unit.
- Rake the leaves around the outdoor unit.
- Test heating before the first cold days.
- Book periodic maintenance before winter.
- Keep snow away from the stand and the front of the unit.
- Let the unit defrost: it is normal.
- Never hit the ice on the fins; call us if the unit stays iced up.
Is your home ready?
Check what applies at your place. A "no" is not a refusal: it is what we sort out during the estimate.
Four statements: true or false?
It all comes down to details you have just seen.
1. In heating mode, the outdoor unit can produce water.
During defrost cycles. That water must drain away without forming ice.
2. You pick the capacity with a simple square-footage rule.
Windows, insulation, orientation and how the room is used all count. Capacity is chosen on site.
3. A multi-zone connects several indoor heads to a single condenser.
One head per room, all on the same condenser. Each room keeps its own temperature.
4. The disconnect can sit behind the patio furniture.
It must stay accessible: it is what shuts the unit off for service.
0 / 4 right answers
What people ask us about this kind of work
Does a wall-mounted heat pump heat in winter?
Wall-mounted or multi-zone: how do I choose?
Where does the outdoor unit go?
Are there grants?
Do I need a permit?
How cold can it heat?
How much can I save?
How is the LogisVert assistance calculated?
Is it noisy?
The outdoor unit is covered in ice: is that normal?
Does AirGreen hold the required licences?
Is the estimate free?
No question matches. Write to us: we answer.
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Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).