Installation of wall-mounted and central heat pumps and air conditioners – Greater Montréal and Montérégie

It all starts with a simple, free initial contact. Call or email us to discuss your needs – air conditioning, heating, or ventilation. Depending on your location and the nature of the project, this consultation can be conducted online (by phone/video conference) or in person .

For a simple device replacement, it is often possible to adjust everything remotely (by providing us with some information or photos); conversely, for a more complex project requiring significant modifications, an on-site visit will be preferred from the outset.

During this initial consultation, we take the time to fully understand your home (building type, size, specific concerns, etc.) and your goals. You can ask any questions you may have about our heat pumps, air conditioners, services, warranties, or available government subsidies. Every home is unique – by understanding yours, we can guide you toward the most suitable options right from the start.

After the initial consultation, we quickly prepare a personalized quote , which we send to you by email. This detailed quote summarizes the information discussed and provides a list of recommended equipment (wall-mounted or central heat pumps, wall-mounted air conditioners, etc.) that meet your needs. For each suggested model, you will find:

• The price is all-inclusive – including the device, accessories and standard installation.
  
• Manufacturer's warranty – details on parts and labor coverage.
  
• Potential subsidies – the amount of government assistance you may be eligible for (provincial and federal).
  

Our quote is clear, detailed and transparent – ​​no hidden fees .

Example: Your quote could include several wall-mounted heat pump models to suit your budget, with details such as " Eligible for the federal Greener Homes grant (up to $5,000) " or " Registered with the Hydro-Québec Efficient Heat Pumps - LogisVert program (up to $6,700) ." This information allows you to estimate the net cost of each option after applicable financial assistance, a valuable tool for planning your investment.

Good to know: Some government assistance programs require specific steps. For example, the federal Greener Homes grant requires an EnerGuide assessment of your home before and after the equipment is installed. Conversely, the Hydro-Québec – Efficient Heat Pumps – LogisVert program (residential dwellings) does not require any prior energy assessment : once your new heat pump is installed by us, simply send the final invoice to Hydro-Québec and you will receive the rebate cheque by mail a few weeks later. Rest assured, AirGreen guides you through these processes so you don't miss out on any available financial incentives.

Choosing the perfect model for your situation depends on several factors, and our expertise is here to guide you. For example, if your home is approximately 800 to 900 square feet, you will typically need a system with a capacity between 12,000 and 18,000 BTU . Without an on-site assessment, it remains difficult to precisely identify the ideal capacity. Indeed, an oversized unit could over-cool or over-heat one area without properly treating the rest of the house—causing discomfort and wasted energy. Conversely, a unit that is too small would run at full capacity without ever reaching the desired temperature throughout, which wears out the machine and doesn't provide the expected comfort.

Many factors influence the optimal sizing of a heat pump or air conditioner:

• Area and layout of the rooms to be treated.
  
• Ceiling height and total volume of air to be cooled/heated.
  
• Building insulation (quality of walls, roof, etc.).
  
• Fenestration – number of windows, dimensions and orientation (sunlight).
  
• Number of floors or areas to be covered and air communication between these spaces.
  

Thanks to the initial assessment visit, we precisely calculate the required BTU capacity and identify the most suitable type of unit ( single or two-stage wall-mounted heat pump, ducted central unit, multi-zone system, etc.). This allows you to benefit from personalized advice for maximum comfort, both in summer and winter. This tailored recommendation is completely free and without obligation. Moreover, the entire process is very quick : it's not uncommon for less than a day to pass between your first call and receiving a final, optimized quote after the site visit. Once your equipment choice is confirmed and the quote approved, we can move on to the next step: installation planning.

Let's get down to business: the installation of your new air conditioning/heating system. After you approve the quote (and finalize your model selection), we'll schedule an installation date. Depending on your availability and the time of year, our team can typically be there within 3 to 10 business days of your order confirmation – so you can enjoy your new equipment quickly. On the scheduled day, one of our certified refrigeration technicians will arrive at your home at the agreed time to install your heat pump or air conditioner. Our installers are punctual, courteous, and highly qualified. We understand how important it is to you to keep your home clean and to ensure quality workmanship; that's why we go the extra mile to deliver a flawless installation, both technically and aesthetically, while respecting your property.

Before work begins, the lead technician will review the details with you: the exact location of the units (indoor and outdoor), the planned route for the wiring and piping, as well as any logistical considerations (electrical connection, clearance, noise, etc.). You'll know exactly what will be done in your home, step by step. Then, our experts will handle the entire installation from start to finish.

• fixing of supports and careful drilling of walls as needed;
  
• passage of refrigeration lines (refrigerant pipes) and installation of the condensate drain;
  
• connection of the indoor unit and the outdoor unit;
  
• safe electrical connections (our teams include qualified electricians – no need for a third party);
  
• refrigeration circuit filling, complete tests to ensure proper operation of the device;
  
• Instructions for use, then final cleaning of the site.
  

By choosing AirGreen, you benefit from a true turnkey service. Simply leave it to us, and a few hours later , your new air conditioning/heating system will be installed, configured, and ready to use. Before leaving, we'll take the time to explain how your new unit works (programming, remote control, modes, etc.) as well as the basics of routine maintenance (cleaning filters, etc.), so you'll be completely comfortable using it from day one.

Once the installation is complete, we will conduct a thorough system check with you to ensure everything is working perfectly and that the work meets your expectations. This is also when you make the final payment, which covers the remaining balance of the quote. We will then provide you with your official paid invoice and all relevant documentation (e.g., manufacturer's warranty certificates). This invoice includes all the information required for your grant applications , including our RBQ license number (5645-9605-01), which confirms that the work was performed by a fully qualified contractor. For your information, AirGreen holds the necessary RBQ subcategories for refrigeration (15.10), ventilation (15.8), and electricity (16), guaranteeing a code-compliant installation.

All that remains is one final, simple step: claiming your subsidies! For example, to receive reimbursement from the Hydro-Québec Efficient Heat Pumps - LogisVert program, simply send a copy of your final paid Hydro-Québec bill (online through your Customer Portal or by mail). A few weeks later, you will receive your cheque in the mail, without any further inspection required on their part, as mentioned above. If it's the federal Greener Homes subsidy, we will guide you in scheduling the post-installation energy assessment (conducted by a certified assessor) – a necessary condition to unlock the maximum financial assistance. In all cases, AirGreen supports you even after installation to ensure you reap all the financial benefits of your investment. Your satisfaction is our pride, and we remain available to answer any questions once your system is in operation. (It's that simple!)