Project

Installation of a GREE FREE MATCH R32 Double Zone Heat Pump with 2 Zones and 2 Heads in Sainte-Catherine on the South Shore

AirGreen installs a GREE FREE MATCH R32 DoubleZone heat pump in Sainte-Catherine: 2 zones, 2 heads, elevated outdoor unit, and sustainable HVAC comfort on the South Shore.

By AirGreen Climatisation & Chauffage Admin14 min read
Installation of a GREE FREE MATCH R32 Double Zone Heat Pump with 2 Zones and 2 Heads in Sainte-Catherine on the South Shore
Installation of a GREE FREE MATCH R32 Double Zone Heat Pump with 2 Zones and 2 Heads in Sainte-Catherine on the South Shore
Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

A DoubleZone heat pump installed with a sturdy outdoor base and careful integration into the building

In Sainte-Catherine, on the South Shore, our AirGreen team installed a GREE FREE MATCH R32 DoubleZone heat pump, configured as 2 zones – 2 heads, to provide precise comfort in two distinct areas of the residence. This type of system is especially appreciated by homeowners who want to efficiently heat and cool multiple rooms while keeping only one outdoor unit.

The photo of this installation highlights an essential aspect of the work: the GREE outdoor unit was installed on a raised, stable, and clear support, directly in front of an exterior wood siding. This setup was not improvised. It addresses several practical realities on site: ensuring good air circulation, protecting the unit from snow accumulation, facilitating HVAC maintenance, preserving access around the unit, and maintaining a clean finish near the facade.

In a city like Sainte-Catherine, where houses can be exposed to river winds, snow accumulation along building edges, and significant temperature variations, the outdoor installation of a heat pump must be planned with as much care as the choice of the unit itself. A high-performance machine poorly positioned can lose efficiency, become noisier, accumulate ice, or complicate future maintenance. That is why our team treats every detail as an integral part of overall performance.

GREE FREE MATCH R32: an efficient multi-zone solution for homes in Sainte-Catherine

Why choose a DoubleZone 2-head heat pump

A DoubleZone heat pump allows two indoor units to be connected to a single outdoor unit. This setup is ideal when a customer wants to improve comfort in two different zones: for example, a living room and a bedroom, a ground floor and an upper floor, an open space and a closed room, or a family area and a home office.

In this project in Sainte-Catherine, the goal was clear: to achieve better distributed comfort without increasing the number of outdoor units. The GREE FREE MATCH R32 system offers exactly this flexibility. Each indoor unit can be controlled independently, allowing the temperature to be adjusted according to the actual use of each room.

This approach offers several concrete advantages:

  • a single outdoor unit for two comfort zones;
  • better temperature management room by room;
  • a reduction in outdoor footprint;
  • an inverter operation modulating according to demand;
  • a solution suited for family homes, condos, and small residential buildings;
  • a better balance between comfort, efficiency, and aesthetics.

For many clients in Montreal, Laval, Longueuil, the North Shore, and the South Shore, choosing a multi-zone system becomes particularly interesting when needs are not uniform throughout the house. One room may be very sunny in the afternoon, while another stays cooler. A floor can accumulate heat in summer, while a basement requires more dehumidification. Zone management allows addressing this reality without unnecessary overconsumption.

The role of R32 refrigerant in new HVAC installations

The GREE FREE MATCH R32 model uses an R32 refrigerant, increasingly common in new generation systems. For owners comparing different models of wall-mounted heat pumps or wall-mounted air conditioners, this technical detail is worth considering. R32 offers good thermal efficiency and aligns with the evolution of modern residential HVAC equipment.

In the context of an installation in Sainte-Catherine, this choice fits well with a seasonal performance logic: efficient air conditioning during hot and humid periods, effective supplemental heating during colder seasons, and modulated operation to limit frequent stops and restarts.

At AirGreen, we never present a model solely by its brand. We analyze the complete configuration: required capacity, number of zones, head locations, duct lengths, electrical constraints, available space for the outdoor unit, and subsidy possibilities based on the exact installed combination.

An elevated base designed for stability and durability

One of the most visible elements in the photo is the base of the outdoor unit. The system rests on an elevated structure made up of a metal support installed on beams, which are themselves positioned on rigid supports. This method keeps the device at a safe height from the ground and reduces risks related to snow accumulation, ice, and defrost water drainage.

In the Quebec climate, this precaution is important. An outdoor unit that is too low can quickly become blocked after a storm. When snow accumulates around the fan or coil, performance can decrease. During defrost cycles, water must be able to drain properly. If it remains trapped under the device, it can form an ice buildup that hinders air circulation and complicates maintenance.

For this installation in Sainte-Catherine, the elevated support allows:

  • to protect the unit from ground snow;
  • to promote water drainage;
  • to facilitate cleaning around the device;
  • to reduce the risks of excessive vibration;
  • to ensure better access for future inspections;
  • to keep the installation neat near the exterior siding.

This type of detail is often underestimated when comparing prices. Yet, a durable HVAC installation strongly depends on the quality of the support, the stability of the device, and how the outdoor unit is integrated into the building.

An installation near the wall, but with the necessary clearances

The outdoor unit was placed near the wood siding, in a space where precision was necessary. Installing a heat pump near a wall requires respecting the recommended clearances to allow the system to breathe properly. The fan must be able to expel air without obstruction, and the coil must remain accessible for maintenance.

In this project, our team paid attention to the alignment of the unit, the distance from the building, the height of the support, and the protection of the connections on the side of the device. An installation too close to the wall could harm efficiency, while an installation too far away could unnecessarily increase the length of the lines and the visual impact.

This search for balance is an important part of AirGreen's work. We want the installation to be efficient, but also clean, stable, and consistent with the property's architecture. In the residential areas of Sainte-Catherine, Candiac, Delson, Saint-Constant, and La Prairie, outdoor spaces are sometimes limited. So planning is necessary before drilling, connecting, and mounting.

The complexity of a 2-zone system: more than just a simple connection

Installing a GREE FREE MATCH R32 DoubleZone is not the same as installing a simple single-head wall unit. A multi-zone system requires more advanced coordination between the outdoor unit, the two indoor heads, the refrigerant lines, the drains, the communication cables, and the power supply.

Each indoor head has its own connection route. The links must be identified, protected, and connected methodically. A mismatch between the outdoor unit ports and electrical connections can cause malfunction. This is one of the most common errors in multi-zone installations done too quickly.

At AirGreen, we proceed in a structured way:

  1. validating the locations of the indoor heads;
  2. planning the routing of the pipes;
  3. checking drainage feasibility;
  4. installation of the outdoor base;
  5. refrigerant line connections;
  6. electrical and communication connections;
  7. vacuuming and leak testing;
  8. start-up and testing by zone.

This rigor ensures a reliable installation, easier to maintain and better suited to the customer’s needs.

Two heads for smarter comfort

The main advantage of a 2 zones – 2 heads installation is the ability to adjust comfort according to room usage. In a house, heating and cooling needs are never perfectly uniform. A room facing south can heat up faster, while an upstairs bedroom can retain heat during the night. With a single indoor head, compromises are often necessary. With two heads, the system can respond more precisely to each zone.

In this installation in Sainte-Catherine, the customer can use the two zones independently. This means it’s not necessary to treat the whole house the same way at all times. This flexibility contributes to comfort but also to better energy use.

For families, this setup is especially convenient. One zone can be kept more comfortable in the evening, while another can be set differently during the day. In a teleworking context, one head can also be used to stabilize the temperature of an office without overcooling the other rooms.

Subsidies and eligibility: the importance of the installed combination

Several customers considering a heat pump want to know if their installation qualifies for a subsidy. For multi-zone systems like the GREE FREE MATCH R32, eligibility usually depends on the exact combination installed: outdoor unit, indoor heads, capacity, certification, and technical data recognized by the current program.

At AirGreen, we clearly explain this distinction. The trade name of a system is not always enough to confirm an amount. Two GREE FREE MATCH combinations can differ depending on the connected heads and the total capacity. That’s why we validate the relevant information before giving a final indication.

Our role is not limited to installing the machine. We also help the client understand the required documents, information to keep, and steps to follow for a subsidy application when the system is eligible. This approach is appreciated by owners on the South Shore, where many clients compare the net price after financial aid before making a decision.

The specific challenges of this installation in Sainte-Catherine

Each project has its particularities. Here, the outdoor environment required a precise and clean installation. The unit had to be placed near the house, on an outdoor surface, with a solid support and careful alignment in front of the siding. Access nearby, clearance in front of the fan, and protection of side connections also had to be considered.

Choosing an elevated base was therefore essential. It allowed positioning the unit at an adequate height while maintaining a neat appearance. The beams provide a stable base, and the metal support keeps the unit perfectly straight. This combination is especially useful when the ground or existing surface does not simply allow placing the device at the lowest level.

Our team also took care of the visual aspect. A misaligned or hastily installed outdoor unit can give a sloppy impression, even if the device works. Here, the installation is straight, clear, and logically integrated into the available space.

Mistakes to avoid with a DoubleZone heat pump

For owners shopping for an HVAC installation in Sainte-Catherine or elsewhere on the South Shore, it is helpful to know the most common mistakes before choosing a contractor.

Choosing a capacity without analyzing the rooms

A heat pump is not chosen solely based on total area. Insulation, orientation, number of windows, ceiling height, and room usage must be considered. Two zones of similar size can have very different needs.

Installing the outdoor unit too low

In Quebec, an outdoor unit too close to the ground is more vulnerable to snow and ice. An elevated base, like in this installation, improves durability and accessibility.

Neglecting drainage

Indoor heads produce condensation in air conditioning. Drains must be well planned to avoid backflows, leaks, or insufficient slopes.

Poorly protecting the pipes

Refrigerant lines and cables must be insulated and protected. A neglected finish can lead to efficiency losses, condensation, or premature deterioration.

Forgetting future maintenance

A system must remain accessible. An installation that is too tight can complicate cleaning, diagnostics, and possible repairs.

AirGreen expertise applied throughout the metropolitan area

This installation in Sainte-Catherine is part of our daily work throughout Greater Montreal. We carry out projects for wall-mounted heat pumps, wall air conditioners, multi-zone systems, and HVAC maintenance in Montreal, Laval, Longueuil, on the North Shore and the South Shore. Each area has its own realities: condos with co-ownership requirements, townhouses with little outdoor space, bungalows requiring long pipe runs, or newer properties with stricter aesthetic constraints.

What remains constant is our method. We assess needs, propose a suitable solution, explain technical limits, install cleanly, and validate operation before leaving the site. The client thus receives a complete installation, not just a machine placed against a wall.

A clean, stable result designed to last

The GREE FREE MATCH R32 DoubleZone Heat Pump 2 zones 2 heads installed in Sainte-Catherine offers the client a flexible, modern solution well adapted to the residential reality of the South Shore. The elevated outdoor unit, clean alignment, support stability, and multi-zone configuration demonstrate the importance of well-planned work.

For homeowners who want to improve their comfort without installing multiple outdoor units, this type of system is a very interesting option. It allows heating and cooling of two distinct zones with a single outdoor unit, while maintaining good control of the available space around the house.

At AirGreen, we believe that a good installation is recognized in the details: unit height, clearance, stability, pipe protection, maintenance access, zone configuration, and rigorous commissioning. This project in Sainte-Catherine is a good example: a well-suited HVAC solution, carefully installed, for lasting comfort all year round.

The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

And at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    And at your place?

    Which type of equipment for your project?

    Pick what looks like your need.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
    Going further

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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