Project

Installation of a Gree FreeMatch R32 MultiZone heat pump in Le Sud-Ouest

Two Gree FreeMatch R32 MultiZone heat pumps on a flat roof in southwest Montreal: enhanced installation, centralized lines, and precise comfort. An AirGreen project designed for HVAC efficiency and maintenance.

By AirGreen Climatisation & Chauffage Admin7 min read
Installation of a Gree FreeMatch R32 MultiZone heat pump in Le Sud-Ouest
Installation of a Gree FreeMatch R32 MultiZone heat pump in Le Sud-Ouest
Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

Two condensers on a flat roof for balanced comfort in a typical urban building

At AirGreen , we installed two Gree FreeMatch R32 condensers on a flat roof of a residential building in the southwest of Montreal . The client's objective: to stabilize the comfort of two dwellings while limiting the floor space and nuisances at the facade level. The architecture of the building, the clearances available on the white roof and the accessibility via the interior staircase guided our strategy towards a MultiZone installation raised on supports, with routing of the refrigeration lines to the interior wall heads.


Context and reasons for the technical choice

The building, a renovated plex with a roof covered with a white elastomeric membrane , benefits from large open areas and favorable natural ventilation. We favored the FreeMatch R32 range , compatible with 2 to 3 zones per condenser , to efficiently serve the main living areas of each dwelling (living room and bedrooms). The determining points:

  • R-32 refrigerant with lower GWP than R-410A and better heat exchange.

  • Extreme cold operation down to −25°C , suitable for Greater Montreal winters.

  • High efficiency and inverter modulation, guaranteeing savings in heating and air conditioning.

  • Configuration flexibility (generous line lengths and multiple indoor unit formats).


Roof installation: structure, load and vibrations

To respect the membrane and ensure wind stability, we installed each condenser on an aluminum base placed on a treated wooden frame (4×4 soles) itself resting on distribution pads . This approach:

  • Distributes the load without puncturing the membrane.

  • Facilitates maintenance (360° clearance around the units).

  • Reduces vibrations thanks to silent blocks inserted between the base and the chassis.

  • Preserves the flow of rainwater , essential on flat roofs.

The two condensers are aligned in the direction of the prevailing winds , with optimized spacing to avoid recirculation of hot air in heating mode. The suction and discharge heights comply with the manufacturer's recommendations in order to maintain the efficiency of the exchangers.


Refrigeration and electrical path: cleanliness and durability

From each condenser, the insulated copper tubing and the communication/power cable are sheathed in a black UV sheath and secured at regular intervals. The route follows a common central path to the point of penetration, then splits to serve the dwellings.

  • Waterproof roof penetration via a metal penetration cap and membrane-compatible flashings .

  • Vapor barrier foam and reconstituted air barrier to prevent condensation in the thickness of the roof.

  • Expansion loops near units to absorb thermal movements.

  • Condensate management by gravity flow inside, with controlled slopes towards the wall outlets.

The dedicated electrical circuit for each condenser is connected to waterproof circuit breakers installed nearby, with UV-resistant conduits . The ratings and protections correspond to the nominal currents of the machines and the line lengths.


Interior integration: multi-room comfort without ducts

On the interior side, the MultiZone configuration allows two wall-mounted heads to be supplied per dwelling (living room + master bedroom). The wall penetrations have been drilled at a slope for condensate management, and the interior covers matching the decor ensure a discreet finish. The total lengths per zone remain within the recommended envelope to preserve overheating/subcooling and guarantee performance in accordance with the technical data sheets.


Air quality and seasonal performance

The selected FreeMatch R32 units combine:

  • Multi-layer filtration (washable pre-filter and high surface area media) to limit dust and allergens.

  • Intelligent defrosting in heating mode, limiting cycles and maximizing heat output.

  • Automatic restart after power failure, a plus for urban buildings.

  • Sound levels are kept low thanks to inverter compressors and optimized pitch fans.

Result: appreciable temperature stability during cool spring nights and heat waves, with a high COP in mid-season which significantly reduces operating costs.


Construction site challenges… and AirGreen solutions

Access and schedule. To minimize the impact on occupants, the lifting of equipment and the fixing of the legs were planned for the end of the day , when the roof is clear and surface temperatures drop, limiting the risks to the membrane.

Lighting and safety. The partial nighttime installation required directional work lighting , lifelines , and signage for traffic areas. Each frame anchor was checked to avoid any point stress on the membrane.

Air recirculation. The distance between the two condensers and the orientation of the discharges were calculated to avoid thermodynamic short-circuiting , while maintaining sufficient distances from the roof edges.

Route management. Grouping lines into a central shared sheath reduces wind resistance and simplifies future maintenance . Stainless steel clamps and abrasion-resistant pads prevent insulation wear.


HVAC Maintenance: What We Recommend to Homeowners

To maintain performance throughout the seasons, we offer an HVAC maintenance program :

  1. Spring : gentle cleaning of the condenser fins , checking of the silent blocks and the chassis seat, visual inspection of the flashings and the penetration cap.

  2. Summer : dusting of interior filters , checking of rare defrosting in air conditioning (signs of clogging).

  3. Autumn : inspection of electrical connections , terminal torque, overload and sensor testing.

  4. Winter : watch for snow accumulations ; even if the units are raised, periodic clearing improves air intake during very cold weather.

Annual maintenance by our technicians ensures the longevity of equipment, limits efficiency losses and extends the life of compressors and fans.


Grants and Compliance

High-efficiency MultiZone wall-mounted heat pumps using R-32 and offering sustained performance in cold weather are generally eligible for grant programs available in Quebec, subject to official criteria (minimum efficiencies, installation documentation, certification by a licensed contractor). We assist our clients in preparing files : serial numbers, detailed invoices, proof of testing and commissioning.


Results observed after commissioning

  • Quick rise in comfort in the main rooms of both dwellings.

  • Low exterior noise level , imperceptible from the street.

  • Controlled consumption thanks to modulation and balancing room by room.

  • Preserved aesthetics : no units on the ground or on the front facades, all connections being grouped on the roof and in a discreet duct.


Best practices to remember for installation on a flat roof

  • Always distribute loads with chassis/soles adapted to the membrane.

  • Ensure suction/discharge clearances and non-recirculated airflow .

  • Protect lines from UV and abrasion; avoid tight beams.

  • Ensure the sealing of the crossings (air barrier, vapor barrier, flashings).

  • Plan for maintenance : safe access, circuit breakers within reach, removable covers.


AirGreen in Greater Montreal

Whether on a flat roof in the Southwest , in a house in LaSalle , a bungalow in Laval or a plex in Longueuil , we adapt the HVAC installation to the building, the local climate and the occupancy habits. Our strength: controlled execution details , which make the difference in the middle of winter as well as in heat waves.


Conclusion

This installation of MultiZone Gree FreeMatch R32 heat pumps on a flat roof in the Southwest combines efficiency, sobriety and urban integration . The choice of R-32, the installation on raised bases and the centralized routing of the connections guarantee a reliable, durable and easy-to-maintain system. It is the very illustration of the AirGreen approach: precise comfort, careful aesthetics and real efficiency for the residences of Greater Montreal .

The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

And at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    And at your place?

    Which type of equipment for your project?

    Pick what looks like your need.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
    Going further

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    The on-site estimate is free and the quote follows within 24 hours.

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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