Project

Installation of a GREE FREE MATCH R32 DoubleZone heat pump in Mercier–Hochelaga-Maisonneuve in Montreal: two wall-mounted zones for precise comfort in a room with a suspended ceiling

AirGreen installs a GREE FREE MATCH R32 DoubleZone heat pump in Mercier–Hochelaga-Maisonneuve: two wall units, precise comfort, clean finish, and an HVAC solution adapted to spaces with suspended ceilings.

By AirGreen Climatisation & Chauffage Admin15 min read
Installation of a GREE FREE MATCH R32 DoubleZone heat pump in Mercier–Hochelaga-Maisonneuve in Montreal: two wall-mounted zones for precise comfort in a room with a suspended ceiling
Installation of a GREE FREE MATCH R32 DoubleZone heat pump in Mercier–Hochelaga-Maisonneuve in Montreal: two wall-mounted zones for precise comfort in a room with a suspended ceiling
Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

A discreet and efficient HVAC installation in an indoor space with very real constraints

In the Mercier–Hochelaga-Maisonneuve borough, in Montreal, our AirGreen team installed a GREE FREE MATCH R32 DoubleZone heat pump, a 2-zone, 2-head system designed to offer better distributed comfort in two distinct spaces. The project photo shows one of the wall units installed high up, in a simple room with a suspended ceiling, recessed fluorescent lighting, and a clear interior wall. This type of environment requires a very precise approach: respecting the existing architecture, optimizing air diffusion, avoiding interference with the ceiling, and ensuring a clean finish.

This installation is not just about equipment. In an area like Mercier–Hochelaga-Maisonneuve, where there are as many converted residential buildings as commercial premises, offices, workshops, and housing with atypical layouts, the challenge is often to adapt the HVAC system to the reality of the building. Here, the choice of a GREE FREE MATCH R32 DoubleZone met a clear need: to cool and heat two zones without multiplying outdoor units, while maintaining independent control in each space.

The wall unit visible in the image was installed at the top of the wall to ensure good air distribution in the room. Its positioning respects the available space between the suspended ceiling and the occupied area, while maintaining a height favorable to the operation of a wall-mounted heat pump. This detail may seem simple, but it directly influences the comfort felt by the occupants.

Why choose a DoubleZone heat pump for this type of space?

A DoubleZone heat pump allows two indoor units to be connected to a single outdoor unit. For an owner, a facility manager, or an occupant who wants to control two zones separately, this setup offers several advantages:

  • a single outdoor unit for two wall units;
  • an independent temperature in each zone;
  • better efficiency when the rooms are not used at the same time;
  • a more compact installation than a solution with two separate systems;
  • a cleaner finish, both inside and outside;
  • a more flexible management of heating and air conditioning on a daily basis.

In this project in Mercier–Hochelaga-Maisonneuve, the goal was to create a system capable of meeting different needs depending on the zones. One room may require more air conditioning due to lighting, occupancy, or solar exposure, while another may need more heating during cold periods. The GREE FREE MATCH R32 system precisely allows this flexibility.

Thanks to inverter technology, the heat pump adapts its operation to the actual need instead of operating in abrupt cycles. This type of modulation improves comfort, reduces temperature variations, and limits repeated compressor starts. For occupants, this results in a more stable temperature and a more pleasant use.

A wall head installed high to better diffuse the air

The photo shows a GREE wall head installed at the top of an interior wall, slightly below the suspended ceiling. This positioning was chosen carefully. In a closed or semi-closed room, the location of the head directly influences the system's performance. A unit installed too low can create direct discomfort, while a poorly oriented unit can generate cold spots, hot spots, or poor air circulation.

Here, the device is positioned to project air forward and downward, allowing for gradual diffusion in the room. The height is sufficient to avoid blowing directly on occupants sitting or standing nearby. This is especially important in a space where people may stay for several hours in the same place.

The space above the unit was also considered. A wall-mounted heat pump needs adequate clearance to draw ambient air from the top and expel it through the lower front. A device installed too close to the ceiling can lose efficiency, become noisier, or work harder. Our team therefore ensured to preserve the necessary clearances while integrating the unit into a visually discreet area.

The characteristics of a suspended ceiling

Suspended ceilings are common in commercial premises, finished basements, offices, and some multipurpose spaces in Montreal. They facilitate the passage of wiring, ducts, or mechanical services, but they also impose constraints during a HVAC installation.

In this project, the suspended ceiling required special attention to avoid any vibration, unnecessary contact with the lightweight structure, and any obstruction around the unit. The wall unit had to be firmly fixed to the wall, independently of the ceiling. The refrigerant lines, drain, and communication wiring had to be planned to maintain a clean and durable finish.

A poorly executed installation in a suspended ceiling environment can cause several problems:

  • vibration noise in ceiling tiles;
  • difficult access for maintenance;
  • insufficient drainage slope;
  • poorly protected conduits;
  • device too close to the lights;
  • airflow disturbed by ceiling elements.

In this room, fluorescent lighting covers a large area on the ceiling. It was necessary to avoid the airflow from the wall unit being too directly influenced by the heat emitted by the fixture or by a physical obstruction. The chosen positioning allows the unit to operate stably, without direct conflict with the lighting.

A clean installation in a simple and functional room

The wall visible in the photo is clear, with a light surface and few decorative elements. This kind of configuration may seem simple, but it does not forgive finishing errors. A poorly placed duct, a miscentered device, or an approximate fixing immediately becomes visible.

At AirGreen, we place great importance on interior finishing. A wall unit must be installed straight, solidly, and coherently with the space. In this project, the GREE unit integrates neatly into the wall without creating a bulky effect. The white color of the device naturally blends with the wall surface and ceiling, contributing to a discreet presence.

This approach is particularly appreciated in workplaces, offices, small shops, and multifunctional rooms. Occupants want comfort, but they do not want the HVAC system to visually dominate the room. The GREE wall-mounted heat pump meets this need well thanks to a simple design and well-positioned installation.

GREE FREE MATCH R32: a multizone solution suited for buildings in Montreal

The role of the R32 refrigerant in recent systems

The GREE FREE MATCH R32 model is part of the systems designed with the refrigerant R32, increasingly present in modern HVAC equipment. For owners looking for a sustainable solution, R32 represents a consistent choice with the market's evolution. It allows the design of efficient systems, adapted to current energy efficiency requirements.

In a DoubleZone installation, choosing the right equipment is essential. It’s not enough to select a recognized brand; you also need to ensure that the combination of the outdoor unit and the two indoor units fits the building’s actual needs. Total capacity, line length, room configuration, and usage habits all influence the final performance.

This is precisely where AirGreen’s expertise makes a difference. We analyze the building, the areas to be treated, installation constraints, and client expectations before confirming the solution. A well-chosen DoubleZone heat pump can offer excellent performance, but a poor capacity combination can cause discomfort or unnecessary consumption.

Two zones, two uses, one coherent system

In a dense district like Mercier–Hochelaga-Maisonneuve, buildings don’t always follow standard plans. A room can be used as an office, workshop, break room, commercial space, or residential room. Another area may be occupied at different times. The DoubleZone system addresses this reality by allowing independent control of each head.

The advantage is clear: you don’t heat or cool an unoccupied area unnecessarily at the same level as an active area. Each wall unit can be adjusted as needed. For a user who works in one room during the day and occupies another area in the evening, this flexibility quickly becomes very useful.

The GREE FREE MATCH R32 also allows for a more compact installation. Instead of installing two outdoor units, a single unit can power both heads. This approach reduces outdoor clutter, simplifies integration, and can be especially relevant when available space is limited.

Comfort in spaces with fluorescent lighting

The image shows a large fluorescent light fixture recessed into the ceiling. In some rooms, this type of lighting can contribute to a slight buildup of heat, especially when the space is closed or poorly ventilated. A well-positioned wall-mounted heat pump helps correct these temperature differences, particularly in summer or during milder days when the room heats up quickly.

Comfort does not depend solely on the temperature displayed on the remote control. It also depends on air circulation, humidity, thermal stability, and the system’s ability to avoid uncomfortable zones. In this project, the positioning of the wall unit promotes balanced air distribution without directing airflow toward an immediate obstacle.

Drainage and reliability: an invisible but essential detail

In any wall-mounted air conditioner installation or wall-mounted heat pump, condensate drainage is a critical step. When the device operates in cooling mode, it removes moisture from the indoor air. This water must be properly drained, with an adequate slope or, when necessary, an appropriate mechanical solution.

Even if the drain is not visible in the photo, it is an integral part of the project’s quality. A poorly designed slope can cause backflows, water drops, stains on the wall, or odors. In an indoor space like this, where the wall is light and clear, even the slightest leak would be immediately problematic.

Our technicians carefully check the drainage during commissioning. The goal is simple: to ensure reliable, quiet, and clean operation, both on the first day and after several seasons of use.

Commissioning and technical checks

Once the units are installed, commissioning is not limited to turning on the system. For a GREE FREE MATCH R32 DoubleZone heat pump, several checks are necessary:

  • inspection of refrigerant connections;
  • vacuuming the circuit according to best practices;
  • leak tightness check;
  • validation of communication wiring;
  • power supply control;
  • testing of both wall units;
  • drainage check;
  • confirmation of heating and cooling modes;
  • explanation of operation to the client.

This step ensures that the system operates as intended. In a multi-zone setup, it is important to test each head independently, then check the overall system behavior when both zones request heating or cooling.

Subsidies and eligibility: verify the exact combination

The subsidies available for heat pumps in Quebec can represent a significant advantage for customers. However, eligibility depends on the exact combination of installed models, capacity, certifications, and the criteria of the program in effect at the time of the work.

For a GREE FREE MATCH R32 system, it is therefore necessary to verify the complete configuration: outdoor unit, indoor heads, capacity, and technical documentation. At AirGreen, we support our clients in this step by providing the necessary information on the invoice and installed models. The client can thus submit their request with clear documents.

This rigor is useful for owners in Montréal, Laval, Longueuil, the North Shore, and the South Shore, where assistance programs often influence the final choice of an HVAC system.

Mistakes to avoid in an indoor DoubleZone installation

An installation like this may seem simple at first glance, but several errors can compromise comfort or durability.

Installing the head too close to the ceiling

A wall-mounted head needs sufficient clearance to draw in air. An installation that is too high can reduce efficiency and increase operating noise. In this project, the height was adjusted to respect the suspended ceiling configuration.

Neglecting the direction of airflow

The airflow should not be directed toward a fixed workstation, a desk, a bed, a work table, or an immediate obstacle. Poor orientation can create a draft sensation even if the temperature is correct.

Underestimating the constraints of the suspended ceiling

Ceiling tiles are not designed to support a wall installation. The unit must be securely fixed to the wall, with a clean and stable conduit passage.

Choosing capacity without analyzing both zones

A DoubleZone system must be sized according to combined needs, but also according to the actual use of each zone. Too much capacity can cause short cycles; too little capacity can create discomfort during more demanding periods.

Neglecting HVAC maintenance

The filters of the wall-mounted heads must be cleaned regularly. The outdoor unit must also be inspected and maintained. Good HVAC maintenance helps preserve system performance and avoid premature problems.

The AirGreen approach in Mercier–Hochelaga-Maisonneuve

In this project, our team applied a clear method: understand the areas to be treated, choose a suitable system, install the heads in the right locations, and ensure a clean finish. The head visible in the photo reflects this approach: it is placed high, aligned, discreet, and functional.

We regularly work in Mercier–Hochelaga-Maisonneuve, a borough where HVAC installations often require good adaptability. Buildings can be old, renovated, commercial, residential, or mixed. Walls are not always perfectly standard, ceilings may be suspended, outdoor access can be limited, and aesthetic expectations are often high.

Our experience in Greater Montreal allows us to handle these situations effectively. Whether it’s a wall-mounted heat pump, a wall air conditioner, a DoubleZone system, a multizone installation, or a replacement of existing equipment, we adapt our work to the building rather than imposing a generic solution.

A result designed for everyday life

The client now benefits from a system capable of heating and cooling two zones with a single outdoor unit and two well-positioned wall units. In the room visible in the photo, the GREE unit provides a discreet and effective solution to a space that needed better thermal control.

Everyday comfort is measured in the details: a stable temperature, a well-placed device, a reasonable noise level, simple controls, a clean finish, and a system that responds quickly to needs. This installation in Mercier–Hochelaga-Maisonneuve brings these elements together thanks to rigorous planning and careful execution.

For owners and managers considering an installation similar to Montreal, Laval, Longueuil, on the North Shore or the South Shore, this project highlights the importance of choosing a company capable of combining technical expertise, aesthetic care, and a real understanding of the building. A GREE FREE MATCH R32 DoubleZone heat pump can be an excellent solution, provided it is properly sized, well installed, and correctly commissioned.

At AirGreen, we design each project as a sustainable installation, not just a simple equipment setup. This difference allows us to achieve a reliable, efficient, and pleasant-to-use system, season after season.

The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

And at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    And at your place?

    Which type of equipment for your project?

    Pick what looks like your need.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
    Going further

    Useful pages for what comes next

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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