Project

Installation of a FUJITSU Aquila R32 Dual-Zone 36,000 BTU Heat Pump in Saint-Eustache

Discover a real-life installation of a FUJITSU Aquila R32 DoubleZone 36,000 BTU heat pump in Saint-Eustache. A high-performance HVAC solution adapted to the climate of Montreal, Laval, and the North Shore.

By AirGreen Climatisation & Chauffage Admin5 min read
Installation of a FUJITSU Aquila R32 Dual-Zone 36,000 BTU Heat Pump in Saint-Eustache
Installation of a FUJITSU Aquila R32 Dual-Zone 36,000 BTU Heat Pump in Saint-Eustache
Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

An HVAC Installation Designed to Withstand Quebec Winters in a Confined Space

In Saint-Eustache, we recently completed a particularly interesting HVAC installation featuring a FUJITSU Aquila R32 DoubleZone 36,000 BTU heat pump (model AOUH36KWAS4). This project stood out due to a challenging outdoor environment, a strategic multi-zone configuration, and meticulous attention to durability in winter conditions.

Upon arrival at the site, we observed a common challenge in homes on the North Shore: limited outdoor space, with significant proximity between walls, railings, and technical access points. In this context, every installation decision has a direct impact on equipment performance and longevity.


A Dual-Zone Configuration Perfectly Suited to the Building

Intelligent Distribution of Thermal Comfort

The chosen configuration for this residence in Saint-Eustache relies on a dual-zone heat pump, allowing for efficient air conditioning and heating of two distinct spaces. This approach offers several advantages:

  • Independent temperature control in each zone
  • Reduced energy consumption
  • Optimized comfort based on room occupancy

In this specific case, we installed:

  • An indoor unit for the main living area
  • A second unit for a floor or secondary zone requiring distinct control

This strategy is particularly relevant for family homes in Laval, Longueuil, or the South Shore, where needs vary depending on levels and room usage.


Technical Analysis of the FUJITSU Aquila R32 36,000 BTU

Energy Performance and Reliability

The installed model, AOUH36KWAS4, stands out for:

  • Cooling capacity: 36,000 BTU
  • Heating operation down to -15°C
  • R-32 refrigerant (more eco-friendly and efficient)
  • SEER2: 22.0 | HSPF2: 10.0 | EER2: 12.0
  • Outdoor sound level: 56 dB(A)

These characteristics make it a solid choice for residences in Montreal and the North Shore, where climatic variations demand reliable equipment year-round.

INVERTER Technology: Stability and Savings

Thanks to INVERTER technology, the heat pump continuously adjusts its power. The result:

  • Fewer on/off cycles
  • Reduced electricity consumption
  • Constant temperature without fluctuations

Challenges Encountered During Installation in Saint-Eustache

1. Winter Installation

As seen on the construction site, the installation was carried out with snow and ice on the ground. This implies:

  • Ground preparation to ensure a stable base
  • Drainage verification to prevent accumulation of frozen water
  • Strategic positioning to avoid being buried by snow

2. Elevated Support for Outdoor Unit

We installed the outdoor unit on an elevated metal support. This choice is crucial for:

  • Avoiding direct contact with snow
  • Protecting the equipment from freezing
  • Ensuring optimal air circulation

This is a practice we systematically recommend in cities like Terrebonne, Blainville, or Saint-Eustache, where snow accumulation is significant.

3. Management of Electrical and Refrigerant Connections

On this installation, the connections were visible on the right side of the building, which required:

  • Clean and secure cable organization
  • Protection against bad weather
  • Aesthetic integration with the existing wall

We used professional finishing techniques to ensure a result that is both functional and discreet.


Best Practices Applied by AirGreen

Vacuuming and Micron Test

As with all our installations, we performed:

  • A complete vacuum pull
  • A stable micron test

This eliminates all moisture from the system, thus preventing:

  • Microcracks
  • Loss of performance
  • Premature failures

Protection of Refrigerant Lines

The pipes were:

  • Properly insulated
  • Securely fastened
  • Protected against climatic variations

Precise Alignment and Leveling

A poorly leveled outdoor unit can lead to:

  • Excessive vibrations
  • Premature wear
  • Reduced efficiency

We therefore took the time to ensure a perfectly straight and stable installation.


Common Mistakes to Avoid During an HVAC Installation

Through our interventions in Montreal, Laval, and the South Shore, we often observe the same mistakes:

  • Installing the outdoor unit directly on the ground
  • Neglecting the vacuum pull
  • Underestimating the importance of location
  • Using supports not adapted to the Quebec climate

In this project in Saint-Eustache, every detail was considered to avoid these errors and guarantee optimal long-term performance.


Subsidies and Profitability

This FUJITSU Aquila R32 DoubleZone 36,000 BTU heat pump is eligible for a LogisVert subsidy of approximately $1,180 (according to current updates).

This allows for:

  • Reducing the initial cost
  • Improving return on investment
  • Encouraging a transition to cleaner energy

Field Feedback: A Silent and Efficient System

After commissioning, the results were immediate:

  • Silent operation despite the proximity of walls
  • Even temperature distribution
  • Quick system responsiveness

The client now enjoys stable comfort, even on typical cold days on the North Shore.


Why Choose AirGreen for Your HVAC Installation in Saint-Eustache

At AirGreen, we don't just install equipment. We analyze each situation to offer a sustainable and adapted solution.

Our commitments:

  • No payment until satisfied
  • Professional installation by certified refrigeration technicians
  • Total price transparency
  • Recognized expertise in Montreal, Laval, Longueuil, North Shore, and South Shore

Each project is handled with rigor, like the one presented here in Saint-Eustache.


Conclusion: A Durable Installation, Designed for the Quebec Climate

This installation of a FUJITSU Aquila R32 DoubleZone 36,000 BTU heat pump perfectly illustrates our approach: a combination of performance, technical precision, and adaptation to the terrain.

In a challenging environment and under winter conditions, we delivered a reliable, efficient, and durable solution.

For any HVAC installation in Montreal, Laval, Longueuil, North Shore, or South Shore, our team is ready to intervene with the same level of demanding standards.


The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

And at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    And at your place?

    Which type of equipment for your project?

    Pick what looks like your need.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
    Going further

    Useful pages for what comes next

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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