Service et entretien d’une thermopompe murale Hitachi à Pierrefonds-Roxboro (Montréal)
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Service and maintenance of a Hitachi wall-mounted heat pump in Pierrefonds-Roxboro (Montreal)

In several residential areas of Pierrefonds-Roxboro , there are installations where the outdoor unit has to contend with wet winters, freeze/thaw cycles, falling leaves, and sometimes more confined spaces near a fence or patio. The photo shows a Hitachi outdoor unit mounted on wall brackets with anti-vibration pads , against a brick wall, near a wooden fence. This is exactly the kind of location that works very well… provided that maintenance and seasonal checks are carried out diligently.

At AirGreen , we regularly work on this type of configuration: the goal is zero surprises, stable performance, controlled consumption and maximized lifespan.

System type: Hitachi wall-mounted heat pump (mini-split)

The equipment observed is a wall-mounted heat pump : a compact outdoor unit (condenser) connected to one or more indoor units. This format is very popular in Montreal for its year-round comfort and its ability to maintain good energy efficiency even when temperatures drop.

Model / range (consistent with the visual)

The visible markings indicate Hitachi with the HeatForce designation and the airHome identification on the cabinet. Since the plate is not 100% legible in the photo, we describe the unit as a Hitachi airHome – HeatForce range (residential wall-mounted heat pump), which corresponds to the chassis design and the visible name.

What the installation tells us (useful clues for the service)

Even before plugging in our instruments, certain visual details provide valuable information:

  • Unit installed on wall brackets : excellent for clearing snow, reducing the risk of corrosion at the base and limiting contact with stagnant water.

  • Presence of anti-vibration pads (blue): good point for acoustic comfort, but to be checked (wear, compression, stability).

  • Semi-confined location (brick wall + fence): requires special attention to air circulation and debris accumulation.

  • Insulated pipes and pathways to the building: priority checkpoint for sealing, insulation and mechanical protection.

These are precisely the contexts where a methodical service makes the difference between a machine "that works" and a machine that performs .

Our AirGreen service: what we actually do on a Hitachi wall-mounted heat pump

Proper maintenance is not just about "blowing away dust." For a Hitachi heat pump in Pierrefonds-Roxboro, we apply a comprehensive approach: performance, reliability, prevention.

1) Visual and safety inspection (before starting up)

We begin by validating everything that could affect safety and longevity:

  • Condition of the cabinet, fixings, grilles, screws (vibrations = possible loosening).

  • Clearance around the unit: nothing should block the air intake/exhaust.

  • Traces of water, abnormal ice, corrosion, oil marks (leak indicator).

  • Status of the disconnect / power supply nearby (cover, seal, cable, cable gland).

2) Professional cleaning of the outdoor unit

In an environment like the one in the photo (leaves, dust, humidity), the outdoor heat exchanger quickly becomes charged:

  • Controlled cleaning of the battery (coil): remove dirt that reduces heat exchange.

  • Clearing of risk areas (debris stuck at the bottom of the condenser).

  • Checking the fan propeller and motor (play, noise, stability).

A clogged heat exchanger often leads to: decreased efficiency , longer cycles, increased noise and increased consumption.

3) Electrical and control checks (accuracy, not "by eye")

We measure and validate:

  • Current (amperage) during operation.

  • Supply voltage, stability and connections.

  • Control of the device's logic (reactions, sequences, protections).

  • Inspection of communication cables (depending on configuration) and mechanical protection of wires.

On a wall-mounted heat pump, a simple loose connection can create intermittent symptoms: shutdowns, error codes, irregular defrosting.

4) Refrigeration control: pressures, temperatures, operational consistency

Even when it's "heating up," there could be an underlying problem: inadequate refrigerant charge, restriction, partially obstructed heat exchanger, inaccurate sensor. We check:

  • Temperature consistency (inlet/outlet) and overall performance.

  • Behavior in heating and, if relevant, in air conditioning.

  • Signs consistent with a micro-leak (not always visible): gradually decreasing performance, abnormal cycles, unusual frosting.

Our approach: pragmatic diagnosis, based on measurements, not assumptions.

5) De-icing and winter operation (the crux of the matter in Montreal)

The photo shows a cold environment (snow on the ground). In winter, a high-performance wall-mounted heat pump must defrost properly. We pay particular attention to:

  • Regularity of defrosting cycles.

  • Draining defrost water: prevent it from refreezing in the wrong place.

  • Risks associated with confined areas (re-circulation of cold air, accumulation of ice).

We also recommend simple good practices: keep the area in front of the unit clear, prevent snow and ice from accumulating around the bottom, and ensure that nothing redirects the exhaust air towards the unit.

Specific points related to this type of location (brick wall + fence)

In a place like this, here are the problems we most often encounter — and what our service prevents:

  • Air recirculation : if the expelled air bounces off a nearby surface, the unit “breathes” less well, and loses efficiency.

  • Debris : leaves, dust, small twigs that stick to the coil.

  • Vibrations : a wall mount is excellent, but it must remain perfectly stable (otherwise noise will be transmitted to the structure).

  • Humidity : freeze/thaw cycles = risks of ice and misdirected runoff.

With regular maintenance, these risks become manageable and the equipment remains efficient for a long time.

Expected results after an AirGreen interview

After our visit, the objective is clear:

  • Better efficiency (fewer long cycles, better heat exchange).

  • Less noise (controlled vibration, clean fan, checked fixings).

  • More stable heating in cold weather (consistent defrosting).

  • Reduced risk of breakdowns (electrical problems, fouling, anomalies detected early).

Why have your Hitachi heat pump serviced before the peak season?

In Montreal, calls skyrocket during the first cold snaps and heat waves. A scheduled interview allows you to:

  • correct small discrepancies before they become breakages;

  • maintain performance and durability ;

  • protect your investment, especially when the unit is working hard in winter.

At AirGreen , we service Hitachi wall-mounted heat pumps throughout Montreal, including Pierrefonds-Roxboro , with a structured and results-oriented method.

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