Nom sur facture ≠ titre: problème pour LogisVert thermopompe? (2026)
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Name on invoice ≠ title: Problem with LogisVert heat pump? (2026)

Yes — for a LogisVert (heat pump) application, a name on the invoice that does not “match” the title/proof of ownership may render the application inadmissible.

Beneficiary and matching of names

  • Owner : the first and last name on the invoice(s) must be among those listed on your proof of ownership .

  • Tenant : the first name , last name and address on the invoice must match those entered on your application for financial assistance.

  • Financial assistance is paid to the person who owns the property (owner) or to the contact details provided on the application (tenant).

Documents to be provided (heat pump)
To avoid a blockage, the invoice must also contain the required information, including:

  • Invoice number and date, installation date, customer name, installation address

  • company name, GST and QST numbers, RBQ license number

  • Product description and eligible work, AHRI or ENERGY STAR® number, cost of work

  • and the information on the invoices must demonstrate that they have been paid

Application submission and deadlines

  • The request must be submitted no later than 9 months after the date of implementation of the measure (if several measures, from the first).

  • Submissions can only be submitted online via logisvert.ca (email/mail: not processed).

  • If the application is incomplete or inadmissible, Hydro-Québec may notify you within approximately ~ 20 business days of receipt.

  • The processing time is 10 to 12 weeks from receipt of a complete application.

  • Hydro-Québec may request access to the dwelling within 6 months of the request to verify compliance.

If an incorrect name appears on the invoice: what to check

  • Check that the first and last name on the invoice are among those on the proof of ownership (owner) or correspond to the application (tenant).

  • If you are unsure about your situation, please verify it before submitting on logisvert.ca or by contacting support at 1 833 396-1888 .