Retour d’expérience : un gestionnaire immobilier de Laval partage ses leçons après l’installation de 5 thermopompes centrales
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Experience Feedback: A Property Manager in Laval Shares Lessons After Installing 5 Central Heat Pumps

A real-life testimony on the energy transition of a rental building in Laval

As energy-efficient renovations become increasingly important in the residential real estate sector, central heat pump installations have emerged as a strategic way to improve both energy consumption and indoor comfort. At AirGreen, we recently supported a Laval-based property manager in an ambitious project to upgrade five rental units. The goal? Replace outdated electric heating systems with high-performance central heat pumps, while maximizing government grants and minimizing disruptions for tenants.

Project Overview: A 5-Unit Building in a Residential Area of Laval

The building, built in the 1980s, included five rental units, all heated by electric baseboards. While insulation was decent, winter energy costs were skyrocketing year after year. Faced with Hydro-Québec's rising rates and the pressure to green their real estate portfolio, the manager contacted our team for a comprehensive, sustainable, and grant-eligible HVAC solution.

AirGreen’s Recommended Solution: 5 Independent Central Heat Pump Systems

After conducting a thorough thermal analysis of the building, we recommended installing five independent central systems—one per unit. Our suggestion focused on the high-efficiency Arcoaire model, featuring an inverter compressor and environmentally friendly R-32 refrigerant.

Technical Details of the Installed Systems:

  • Brand: Arcoaire (Carrier Group)

  • Type: Central air-source heat pump, multizone

  • Capacity: 24,000 to 36,000 BTU depending on unit size

  • SEER: 18 to 20 (depending on model)

  • HSPF: Over 10

  • Refrigerant: R-32 (low environmental impact)

  • LogisVert Grant Eligible: Yes, up to $5,000 per unit

These units were chosen for their quiet operation, proven reliability in Quebec’s climate, and compatibility with Hydro-Québec’s LogisVert grant program.

Technical Challenges Faced During Installation

Installing in an occupied multi-unit building presents several logistical challenges:

  1. Limited access to mechanical rooms: Some units were only accessible at certain hours. We coordinated directly with each tenant to schedule work.

  2. Tight mechanical space: For two units, installing the indoor coil required adjustments to drywall and ductwork.

  3. Preserving exterior aesthetics: The manager insisted on a discreet integration of outdoor condensers. We used wall-mounted vibration-dampening brackets, painted to match the brick.

  4. Optimized electrical connections: Our certified electrician grouped all HVAC connections into a dedicated distribution panel, enhancing safety and management.

A Carefully Planned Installation

The project was completed over 10 business days, or about 2 days per unit, strictly adhering to deadlines with no major disruptions to essential services. Thanks to our experience in multi-unit urban projects, our team successfully minimized the impact on tenants' daily lives.

Results: Improved Comfort, Lower Energy Bills, and Increased Tenant Loyalty

After the first winter following the installation, the property manager shared tangible results with us:

  • Average 35% reduction in energy bills for tenants (compared to the previous winter)

  • Zero service calls in 5 months of operation

  • More stable indoor temperatures, year-round

  • Improved tenant retention rate—some even renewed their lease due to increased comfort

  • Enhanced green reputation—the project was featured on the manager’s rental platform, attracting a new profile of eco-conscious renters

A Concrete Example of Energy Optimization on the North Shore

This example perfectly illustrates how a well-planned central HVAC conversion project in Laval can quickly generate a return on investment while boosting a building’s property value. Thanks to our personalized guidance, technical expertise, and attention to detail, AirGreen has established itself as the trusted HVAC partner for property managers across the North Shore.

Key Takeaways for Your Future Central Heat Pump Projects

Key Elements to Consider:

  • Choose certified models eligible for grants like LogisVert

  • Work with an HVAC team that understands property management realities

  • Plan work based on building occupancy

  • Optimize unit placement to reduce visual and noise impact

Mistakes to Avoid:

  • Installing an oversized heat pump (leads to premature wear)

  • Neglecting filter and duct maintenance from year one

  • Forgetting to inform tenants on how to use the system to maximize savings

Why Choose AirGreen for Your HVAC Installations in Laval and Beyond

At AirGreen, we do more than just install equipment. We design tailor-made solutions for each building, with full support from energy analysis to grant applications. Our installers are RBQ certified and fully licensed for HVAC systems, and our projects are consistently monitored to ensure performance and customer satisfaction.

Whether you’re a property manager in Laval, a multiplex owner in Longueuil, or a real estate investor on the South Shore or North Shore, we have the expertise to make your energy transition a success.