HITACHI | Floor Console - Heat Pump | 18000 BTU

In stock
SKU: RAF-FJ18QHAA
Provincial Subsidy (LogisVert): 1920 $ (Updated: February 8, 2026)
Model Number (Interior): RAF-FJ18QHAA
Model Number (External): RAM-G24N3HAA
AHRI: 216097707
ENERGY STAR®: Yes
ENERGY STAR® (Cold Climate): Yes / Yes
# ENERGY STAR ID: 3799342
Heating Capacity: -20 °C
Cooling Capacity: 18,000 BTU
Gas (Freon): R-32
WiFi: Optional

SEER2 (Seasonal Air Conditioning Efficiency)

1 22.0 30

HSPF2 (Seasonal heating efficiency)

1 9.5 15

EER2 (Instantaneous efficiency in air conditioning)

1 12.5 20

COP at -8 °C (Heating energy efficiency)

1 2.2 3
Nominal Power: 18,000 BTU
Power at -8°C: 16000 BTU
Power at -15°C: 18200 BTU
Interior Dimensions (L x D x H): 23.2 × 8.6 x 29.5 in
Dehumidification: (pt/h)
Sound Pressure Level (Indoor): 23 / 44 dB(A)
External Dimensions (L x W x H): 33.5 x 11.7 x 31.5 in
Piping: 1/4 - 1/2 po
Sound Pressure Level (Exterior): 54.0 dB(A)
Voltage: 220 V
MCA (Minimum Circuit Ampacity): 19 A
MOP (Maximum Overcurrent Protection): 35 A
Warranty (Compressor - Parts - Labor): 10-10-0 years
Additional Warranty: Possible

A floor-standing heat pump designed for spaces where comfort needs to remain discreet, stable, and well-controlled

The HITACHI Floor Console – 18,000 BTU Heat Pump is a particularly attractive solution for homeowners who want a high-performance heating and air conditioning system without installing a traditional wall-mounted unit at height. In many residences in Montreal, Laval, Longueuil, the North Shore, and the South Shore, we often encounter the same challenge: finding a heat pump capable of effectively distributing air in a main room, an extension, a finished basement, a sunroom, or a space with a complex ceiling, all while respecting the interior aesthetic.

This is precisely where this Hitachi floor console becomes relevant. With its RAF-FJ18QHAA indoor unit and RAM-G24N3HAA outdoor unit, this system is part of Hitachi's airHome Multi range, a multi-zone platform with Inverter technology that allows heating and cooling up to several rooms depending on the chosen configuration. The Hitachi brochure specifies that the airHome Multi system can combine different types of indoor units and heat or cool up to 5 rooms individually, with independent control per zone.

A floor console that fits where a wall unit isn't ideal

The floor console is not just an aesthetic alternative. It addresses very specific situations that we regularly encounter during our HVAC installations:

  • rooms with sloped or mansard ceilings;
  • walls too glazed for a classic wall-mounted unit;
  • living rooms with moldings, woodwork, or architectural constraints;
  • basements where lower air distribution improves comfort;
  • replacements for old window units or localized heating;
  • condos or homes where interior appearance is a priority.

The console format allows air distribution from a low position, closer to the living area. For heating, this position can provide a more natural feeling of comfort, especially in rooms where occupants sit for long periods: living rooms, family rooms, home offices, or master bedrooms.

During a recent installation in a bungalow on the South Shore, the client wanted to improve the comfort of a large renovated basement without adding ducts. A wall unit would have been technically possible, but it would have blown air above an already low ceiling. A floor-standing console like this Hitachi allowed for air distribution better suited to the actual height of the room, while maintaining a sleek appearance against the wall.

Key technical data for this Hitachi 18,000 BTU model

This heat pump has a nominal capacity of 18,000 BTU, making it suitable for several medium to large rooms, depending on insulation, sun exposure, ceiling height, and building configuration. At AirGreen, we never choose a unit based solely on surface area. We also evaluate:

  1. the quality of insulation;
  2. the number of windows;
  3. the orientation of the room;
  4. the presence of open spaces;
  5. winter heat losses;
  6. actual cooling needs;
  7. the feasibility of piping and drain passage.

The information provided for this model includes:

  • Cooling capacity: 18,000 BTU
  • Nominal power: 18,000 BTU
  • Power at -8°C: 16,000 BTU
  • Power at -15°C: 18,200 BTU
  • Heating operation down to -20°C
  • Refrigerant R-32
  • AHRI: 216097707
  • ENERGY STAR: Yes
  • ENERGY STAR Cold Climate: Yes
  • ENERGY STAR ID: 3799342
  • Piping: 1/4 – 1/2 in
  • Voltage: 220V
  • MCA: 19A
  • MOP: 35A
  • Indoor sound level: 23 / 44 dB(A)
  • Outdoor sound level: 54 dB(A)
  • Indoor dimensions: 23.2 × 8.6 × 29.5 in
  • Outdoor dimensions: 33.5 × 11.7 × 31.5 in
  • Warranty: 10 years compressor, 10 years parts, 0 year labor
  • Additional warranty possible
  • Indicated provincial LogisVert subsidy: $1,920

These features place this console in a very serious category for homeowners looking for a Cold Climate heat pump eligible for energy incentives and well-suited to the Quebec climate.

Why R-32 is a concrete advantage

The choice of R-32 refrigerant is important. It is a new-generation refrigerant used in several recent HVAC systems. For the homeowner, this means a device designed according to current industry standards, with better consistency with new environmental requirements and modern installation practices.

For our refrigeration technicians, R-32 requires rigorous installation: adherence to line lengths, clean flares, thorough vacuuming, pressure checks, electrical compliance, and particular attention to manufacturer's instructions. A quality heat pump can lose much of its efficiency if installed too quickly or if critical steps are neglected.

At AirGreen, we always insist on the same technical fundamentals:

  • interior positioning that promotes good airflow;
  • an outdoor unit installed stably, accessibly, and protected;
  • clean and durable drainage;
  • well-insulated piping;
  • compliant electrical supply;
  • carefully performed vacuuming;
  • an aesthetic finish that respects the home.

A heat pump suitable for multi-zone projects

Although this page focuses on the 18,000 BTU floor console, it is essential to understand that it is associated with a multi-zone outdoor unit. The RAM-G24N3HAA outdoor model allows, depending on the configuration, to combine several indoor units. This is a major advantage in homes where a single zone is not enough.

For example, in a house in Laval, we can recommend a configuration including:

  • a Hitachi floor console in the living room or basement;
  • a compact wall unit in a bedroom;
  • another wall unit in an office;
  • an independent control strategy per room.

The client is therefore not obliged to heat or cool the entire house in the same way. Each room can have its own target temperature. This flexibility is particularly useful in intergenerational homes, plexes, two-story condos, or residences with extensions.

Improved air quality thanks to Hitachi technologies

The Hitachi brochure also emphasizes indoor air quality. For the airHome Floor console, it notably features a PM2.5 activated carbon filter, FrostWash technology, and very quiet operation depending on capacity. Hitachi indicates that the PM2.5 activated carbon filter helps reduce fine particles and odors, while FrostWash helps clean the exchanger coil by limiting contaminant accumulation.

In practice, these features are particularly relevant in the following contexts:

  • housing located near major roads in Montreal;
  • homes with pets;
  • basements where humidity can accentuate odors;
  • rooms occupied several hours a day;
  • clients sensitive to air quality;
  • home offices where consistent comfort becomes important.

The Mold Guard technology mentioned in the documentation also forces internal drying after air conditioning or dehumidification cycles, to limit odors related to residual humidity. This kind of detail is very important in Quebec, where systems are used for air conditioning in summer, then for heating during a large part of the year.

Installation in a Montreal home: a typical case

In a residential project in Montreal, a homeowner wanted to replace an old auxiliary heating solution in a back room converted into an office and family room. The space had many windows, few available walls, and a configuration that was not well suited to a classic wall-mounted unit.

After evaluation, a floor console was the best option. The indoor unit could be placed under a free wall section without obstructing circulation. The outdoor unit was installed on a stable support, with sufficient clearance for maintenance and particular attention paid to snow evacuation.

This type of installation requires serious planning. The console must be at the correct height, well secured, with a clean piping path. The drain must be planned from the outset, especially in rooms where the unit is low. A common mistake is to choose the location solely for appearance, then realize too late that drainage or line passage becomes complicated. This is why our evaluation visit is essential.

Mistakes to avoid before buying a floor console

The purchase of a console heat pump should not be based solely on price or BTU capacity. Several mistakes can be costly in the long run.

Choosing 18,000 BTU without calculating actual needs

A unit that is too small will run too long and struggle in very cold weather. A unit that is too large can create short cycles, poorer dehumidification, and uneven comfort. Proper sizing depends on the building, not just the area.

Neglecting the drain location

A floor console is installed lower than a wall-mounted unit. Condensate drainage must therefore be planned precisely. In some cases, a condensate pump may be necessary, but where possible, we prefer a simpler and more durable gravity solution.

Forgetting electrical capacity

This model operates on 220V, with a minimum circuit ampacity of 19A and a maximum protection of 35A. Before confirming installation, the electrical panel, wiring path, and code requirements must be checked.

Only comparing the subsidy

The LogisVert subsidy of $1,920 indicated for this product is an important argument, but it should not be the sole criterion. It is also necessary to consider installation quality, noise, heating performance, warranty, parts availability, brand reputation, and the contractor's ability to provide after-sales service.

What our customers appreciate about a floor console

After installation, the most frequent feedback we receive concerns three points: comfort, discretion, and temperature stability.

In a condo in Longueuil, a client told us that the console was better suited to his living room because he didn't want a visible unit high up above the furniture. In a house on the North Shore, a family chose this type of unit for a basement where children often play on the floor. The warm air diffused from a lower level improved the feeling of comfort during winter.

These details are not always found in a technical sheet, but they make a real difference in daily satisfaction.

Why choose AirGreen for the installation of this Hitachi heat pump

A heat pump like the HITACHI 18,000 BTU Floor Console deserves careful installation. At AirGreen, we combine field expertise, knowledge of Quebec buildings, and a transparent approach before starting work.

A clear evaluation before installation

Before starting, we analyze the ideal location, pipe routing, electrical capacity, drainage, outdoor unit access, and specific constraints of your home. We send a final offer before work begins to avoid surprises.

Experienced refrigeration technicians

Our technicians work daily on residential, commercial, and multi-zone systems. This experience is crucial when adapting an installation to an old house in Montreal, a condo in Laval, a bungalow on the South Shore, or a newer property on the North Shore.

Real attention to after-sales service

The product warranty is important, but after-installation service is just as crucial. We are available for HVAC maintenance, service calls, performance checks, and usage advice. A well-maintained heat pump better retains its efficiency, comfort, and lifespan.

An excellent choice for several types of projects

This Hitachi console is particularly suitable for:

  • living rooms with wall constraints;
  • finished basements;
  • extensions;
  • well-insulated verandas;
  • multi-zone spaces;
  • master bedrooms;
  • home offices;
  • replacements of old localized systems.

Its very low indoor sound level, discreet format, heating efficiency, and eligibility for incentives make it a serious option for owners who want a reliable, aesthetic, and well-adapted system for Quebec.

A solution that combines comfort, efficiency, and flexibility

The HITACHI Floor Console – 18,000 BTU Heat Pump is not a generic product. It is a precise solution for projects where location, perceived comfort, interior design, and winter performance must be considered together. It is aimed at owners who want to heat and cool efficiently without compromising the layout of their space.

For installation in Montreal, Laval, Longueuil, on the North Shore or the South Shore, AirGreen can assist you in the selection, installation, optimization, and maintenance of your Hitachi system.

Contact AirGreen today to get a clear estimate, a recommendation tailored to your building, and professional installation of your Hitachi 18,000 BTU floor console heat pump.