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Installation of a GREE FreeMatch R32 two-head heat pump in Saint-Paul-de-l'Île-aux-Noix (Haut-Richelieu RCM)

GREE FreeMatch R32 2-head wall-mounted heat pump, 36,000 BTU/h, SEER2 21, installed in Saint-Paul-de-l'Île-aux-Noix — with the immunity rule affecting basement heating systems, and why the Haut-Richelieu RCM is applying new rules to old maps in 2026.

By AirGreen Climatisation & Chauffage Admin12 min read
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Installation of a GREE FreeMatch R32 two-head heat pump in Saint-Paul-de-l'Île-aux-Noix (Haut-Richelieu RCM)
Installation of a GREE FreeMatch R32 two-head heat pump in Saint-Paul-de-l'Île-aux-Noix (Haut-Richelieu RCM)
The full story

The article, chapter by chapter

An island fortified since 1759, and a rule that does not say where to place the outdoor unit—it says what is no longer allowed in the basement.

About fifteen kilometres from the U.S. border, the Richelieu River widens around a 1.5-kilometre island that Champlain described in 1609 as a land “remply de forests, vignes & noyers.” Île aux Noix was fortified as early as 1759 by Colonel Bourlamaque, captured by the British on August 28, 1760 after a twelve-day siege, occupied by the Americans in 1775–1776, and then equipped between 1819 and 1829 with the stone fort visited today—the Fort Lennox, designated a national historic site on January 30, 1920, and occupied by a garrison until 1870. A shipyard there built warships during the War of 1812 before closing in 1834.

One detail that even local residents confuse: the Rivière-Lacolle Blockhouse, designated a heritage building on November 16, 1960, bears the name of another municipality but is indeed located in Saint-Paul-de-l'Île-aux-Noix.

That sets the stage. What concerns us here is more prosaic and much more useful to the homeowner: in this municipality, the most consequential regulation for a heating system does not concern the outdoor unit. It concerns what may legally be installed in the basement.

This is a nuance that almost nobody publishes, and it changes the comparison between heating technologies across much of the region.

What was installed

Item Data
Outdoor unit GREE FreeMatch R32 GWHD(36)ND6MO
Nominal capacity 10,550 W — 36,000 BTU/h, for both cooling and heating
Heads 24,000 (open area) + 12,000 (primary bedroom) = 36,000 BTU/h, or 100% of nominal capacity
Modulation range (heating) 2,600 to 15,000 W — 8,870 to 51,180 BTU/h
Dimensions SEER2 21 · HSPF2 10 · EER2 12 · COP 3.56
AHRI reference 214931589
Heating range −30 °C to 24 °C
Factory charge 2,700 g of R32
Piping 8 m + 15 m = 23 m developed length, well below the 40 m precharge → no R32 added
Electrical MCA 30 A · MOCP 45 A
Cabinet 1,020 × 826 × 427 mm, 78.5 kg, 3,413 cfm, 63 dB(A)

Values taken directly from the manufacturer's X610068B data sheet. Two remarks on the choice of capacities. The 12,000 head rather than a 9,000 one is due to the margin above the 8,870 BTU/h modulation floor: the complete arithmetic reasoning was published on our Noyan page, and we apply it here without repeating it. And since the 23 metres remain well below the precharge limit, no refrigerant top-up was required—the A2L minimum-area verification therefore used the unchanged factory charge of 2,700 g.

The 36,000 chassis accepts up to four indoor units. Two ports remain free, subject to the reservations we have already published elsewhere regarding the actual value of an available port.

The rule no one cites: what can no longer be installed in a basement

Let's start with the text, because that is what does the work.

The provincial framework applicable to flood zones—the Regulation respecting activities in wetlands, bodies of water and sensitive areas, in section 38.6—sets out, among the flood-proofing measures:

“An important component of a building mechanical system, such as an electrical system, plumbing system, heating system, or ventilation system, may not be installed in a basement unless, by its nature, it must necessarily be located there.”

Read it twice. It says nothing about a heat pump, furnace, or brand. It refers to a heating system and where it is located in the building.

Why this matters more here than elsewhere

Saint-Paul-de-l'Île-aux-Noix is a riverfront municipality, a significant portion of whose territory is subject to floodplain regulations. Its Zoning By-law 231-2006 devotes an entire chapter—Chapter 12, on environmental protection—to this subject, using the classic two-tier framework: 0–20-year flood recurrence zone and 20–100-year flood recurrence zone, each with its own list of permitted work, variance conditions, and acceptability criteria. This chapter even contains an article specific to the municipality concerning the variances it has obtained.

The Building By-law 233-2006 adds the building's own flood-proofing measures. What we were able to read is clear: no opening—window, basement window, access door, or garage—may be reached by the 100-year flood, nor may any ground-floor level; drainage must be equipped with backwater valves; any structure below the flood level requires an engineer's study; and fill slopes must have a slope of at least 33 ⅓%.

One verified finding deserves to be stated as is: this building regulation contains no provision requiring exterior mechanical equipment to be raised above a flood level. The municipal requirement concerns openings, floors, drainage, and fill. It is the provincial text cited above that addresses building mechanical components, and it addresses the basement.

What this changes when choosing a system

Here is the consequence, and we state it cautiously because it falls under the authority of the competent body, not us.

A conventional central heating system — furnace, air handler, and tank — traditionally occupies the basement. On a lot where the flood-proofing regime applies, this traditional location becomes precisely the one targeted by the rule. A ductless system addresses the question differently: the indoor heat exchanger is a wall-mounted unit installed high in the room it serves, often on the occupied floor, with no furnace, cabinet, or plenum below.

This is not a sales argument; it is an observation about the geometry of the problem. It does not exempt anyone from anything: the electrical circuit, disconnect switch, outdoor unit, and penetrations still have to be addressed according to the same rules as everywhere else. And regarding this exterior aspect, we are adding nothing to what we have already published: the flood elevation and the position of the disconnect switch are covered on our Ormstown page, the elevation reference that belongs to the building and not to the municipality on the Sainte-Marthe-sur-le-Lac page, and the water-season protocol on the Sainte-Anne-de-Sorel page. We refer you to those pages rather than rewriting the information here.

Only one line deserves to be repeated, because it is the source of half the misunderstandings: an installation elevation belongs to the building and the lot, never to a municipality as a whole. Two houses on the same street do not necessarily have the same answer.

New rules on old maps: the particular situation of Haut-Richelieu in 2026

The second point is a matter of timing, and it is current as of the time of writing.

Quebec’s flood zone regime has been modernized. The transitional regime has ended, and the new framework has applied since March 2026. At the same time, the government is gradually publishing new mapping.

Except that the Haut-Richelieu RCM does not yet have one. The RCM’s general management stated publicly in September 2025 that new flood-zone mapping was not expected before 2027 in its territory, and that it did not know which data the ministry would use. The applicable principle is clear: in the absence of next-generation mapping, the maps currently in force remain those held by the municipality and the RCM.

For a property owner here, this can be summed up in one sentence: the rules have changed, but the map has not. This is exactly the context in which one does not guess but asks.

Let us also recall that the area was covered by special intervention zones decreed after the 2011 and 2019 floods, the latter concerning the 0–20-year flood zone. We mention these decrees because they explain the current regulatory framework, and we stop there: whether a specific lot is covered is a question to ask the municipality, with the lot details in hand.

The permit: here, the appliance is named

Good news for once, and it has been verified. The Permits and Certificates Regulation 234-2006 lists, among the work requiring an authorization certificate, the explicit wording: “heat pump and other similar appliance”. The applicable category is the certificate for construction or accessory equipment, and a separate provision concerns works on the shore or shoreline.

The Zoning Regulation 231-2006 also has a section dedicated to this equipment in its chapter on residential uses—two provisions, one entitled General Provisions and the other Siting, covering heat pumps, water heaters, pool filters, and similar appliances—as well as a corresponding section for commercial uses.

We were unable to read the text: the document cuts off before those pages. We therefore will publish no setback, no prescribed yard, no screening requirement, and no height. We even point out that a footnote reference accompanies the mention of “heat pump” in the permits regulation, and that we were unable to read that note—this is precisely the kind of detail that changes an answer.

Regarding noise, the Noise Nuisance Regulation 473-2026, adopted on June 3, 2026, sets no decibel threshold and mentions neither heat pumps nor mechanical equipment; it prohibits the use of an appliance causing excessive noise between 11 p.m. and 7 a.m. We cite it for what it is, without drawing any acoustic argument from it—the subject is addressed elsewhere on our pages.

Finally, no PIIA bylaw appears in the planning documentation published by the municipality. We present this as a reading-based observation, not as certainty: it is something to confirm with the inspector.

Our position does not change from one municipality to another: we cite a regulation; we do not interpret it. The complete method—the list of questions to ask before ordering the equipment—was published on our Saint-Mathias-sur-Richelieu and Mont-Saint-Grégoire pages; we apply it here without rewriting it. Remember the mechanics: request the certificate first, then set the installation date. Never the other way around.

The indoor unit, in three lines

We will be brief about the installation itself, because the essentials have already been written and readers deserve better than a repetition. The wall-mounted head was installed according to the criteria we apply everywhere: a clear section of wall and the manual's required clearances maintained above and on the sides, the mounting plate anchored into solid wood, a continuous downward slope for the condensate drain verified before the plate was mounted—the criterion that eliminates the greatest number of “ideal” positions—the airflow axis following the length of the room, and a filter accessible without a stepladder. Our LaSalle, Saint-Polycarpe, and Les Cèdres pages expand on each of these points.

And one thing we systematically check when a head is installed near a fitted ceiling: an airflow sweeping across a smoke detector is not a minor detail. The mechanism, the rule—we move the detector, not the head—and the check at recommissioning are published on our Montréal-Nord page.

The difference from our other Haut-Richelieu pages

We recently documented Mont-Saint-Grégoire, where the question was: what does the regulation say, and where is the unit allowed to be installed? And Noyan, where it was: where does the unit come from, and who is authorized to work on it?

Here, the question is different again: it is not where to install it, but what is no longer allowed downstairs. Floodplain regulations do not address aesthetics or setbacks: they designate a floor.

At AirGreen, we install, maintain, and document HVAC systems in Saint-Paul-de-l'Île-aux-Noix, Noyan, Mont-Saint-Grégoire, Saint-Bernard-de-Lacolle, and throughout Haut-Richelieu, as well as in Montréal, Laval, Longueuil, on the North Shore, and on the South Shore. If your property borders a river, shoreline, or flood zone, tell us at the first visit: that is when it costs the least to address.

Your numbers

The job tools

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    The steps

    How the job unfolds

    The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

    Step 1 of 9The on-site estimate

    We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

    1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
    2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
    3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
    4. The wall openingA single opening, with the slope the drain needs to flow outside.
    5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
    6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
    7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
    8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
    9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
    The tour

    What we check on a job like this one

    Each number is a point we check on site. Switch between summer and winter to watch air and heat move.

    Generic diagram: wall-mounted heat pump, indoor and outdoor units

    In summer, the outdoor unit rejects the house's heat outside.

    Generic illustration of this type of installation, not a survey of this job site. Tap a number.

    1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

    2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

    3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

    4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

    5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

    6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

    7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

    At your place

    Is your home ready?

    Check what applies at your place. A "no" is not a refusal: it is what we sort out during the estimate.

    0 / 6 checked
    Maintenance

    Good habits, once the unit is in place

    Six simple habits that keep the unit going. Your list stays on this device.

    0 / 6 checked
    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    For your project

    The right pages, at the right time

    True or false

    Four statements: true or false?

    It all comes down to details you have just seen.

    1. In heating mode, the outdoor unit can produce water.

    2. You pick the capacity with a simple square-footage rule.

    3. A multi-zone connects several indoor heads to a single condenser.

    4. The disconnect can sit behind the patio furniture.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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