On December 23rd, as the biting cold of winter settled over the North Shore of Montréal, we received an urgent call: a family in Blainville had just experienced a complete breakdown of their central heating system. Just hours before the holiday celebrations, with no functional source of heat, this was far more than a simple inconvenience—it was a serious risk to their safety and family comfort, not to mention the emotional toll.
An HVAC emergency in the heart of the Québec winter
When we got the call, our on-call team knew there was no time to waste. At AirGreen, we understand that heating can’t wait, especially during extreme cold spells. We immediately dispatched a specialized emergency heating service team, fully equipped to diagnose and repair on-site or offer a fast replacement solution.
Diagnosis: an irreparable central furnace
Upon arrival, our lead technician carried out a full system inspection. The verdict: the central electric furnace, more than 20 years old, had suffered a major blower motor failure, combined with advanced deterioration of the internal wiring. Unfortunately, replacement parts were obsolete, and no durable repair could be made in time for Christmas.
The AirGreen solution: quick replacement with a central Goodman heat pump
Given the critical situation, we proposed an emergency installation of a central Goodman heat pump—a reliable, efficient choice that could be deployed rapidly. We selected the GOODMAN R-32 36,000 BTU model, capable of covering the entire living space of the single-family home, with excellent performance even in very low temperatures thanks to its inverter technology.
This model is eligible for energy transition grants, including the Hydro-Québec LogisVert program, offering up to $5,000 in support for this type of installation on the North Shore.
Technical details of the installation
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Model installed: Central Heat Pump Goodman R-32, 36,000 BTU
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Location: Blainville, North Shore of Montréal
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Timeline: Response within 24 hours, full installation completed by noon on December 24
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Special details: Fast conversion of existing ductwork to a compatible setup for the new heat pump, installation of a smart thermostat, full system configuration for optimal performance
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Warranty: 10 years on parts, 10 years on compressor, 1 year on labor
On-site challenges
This kind of emergency replacement requires perfect coordination between our technical team, logistics department, and customer service. Heavy snowfall made access to the outdoor unit difficult, requiring full site clearing. Additionally, we had to quickly adapt the electrical circuit to meet the new unit’s energy demands without compromising safety.
Result: Christmas saved, and a warm home for winter
Thanks to our technicians’ responsiveness and expertise, the family was able to celebrate Christmas in warmth and peace of mind. The new heating system provided stable thermal comfort, immediate energy savings, and long-term reliability.
Customer testimonial
“We never thought someone would come help us this fast, especially on December 23rd. The AirGreen team was exceptional. They worked with a smile, in tough conditions, to make sure our family spent Christmas warm and cozy. Thank you so much.”
Why choose AirGreen for your heating emergencies on the North Shore
At AirGreen, we don’t just sell and install HVAC systems. We deliver a human, fast, personalized, and efficient service, based on years of experience in Québec’s most demanding environments. Our emergency interventions show our ability to react quickly and effectively, even in the most critical situations.
Our heating services cover the entire North Shore, including Blainville, Boisbriand, Laval, Saint-Eustache, Terrebonne, and more. Whether you need a scheduled installation, preventive maintenance, or an emergency repair, our team is here for you.
Our recommendations in case of a winter heating failure
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Don’t wait to call: At the first sign of trouble, contact a professional.
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Have your system checked every fall: Preventive maintenance can avoid breakdowns during peak cold.
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Choose models that qualify for grants: They’re not only more efficient, but also more affordable with government support.
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Trust a reliable local company: AirGreen responds fast, with qualified technicians and full-service support.
Other successful interventions on the North Shore
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Installation of a central Bosch BIVA IDS Premium heat pump in Saint-Jérôme
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Replacement of an old oil heating system with a FUJITSU KZAH R-32 heat pump in Terrebonne
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Complete maintenance of a central Goodman system in Laval, extending its life by 5 years
In conclusion: expertise, speed, and a human approach
This real-life story from Blainville proves one thing: the value of an HVAC company lies just as much in its products as in its ability to act fast for its clients. At AirGreen, we combine technical expertise with a human and professional approach, ensuring your comfort in every season.
Are you located on the North Shore or elsewhere in Greater Montréal and facing a heating issue? Don’t wait. Call us. We’re ready to help.