Are there any regions or electrical networks where the installation of a heat pump is not eligible?

Do certain regions or electrical networks make the installation of a heat pump ineligible for LogisVert subsidies?

A crucial question for any heat pump installation project in Quebec

At AirGreen , we know that the subsidies offered by Hydro-Québec's LogisVert program represent an essential lever for many homeowners who wish to improve the comfort of their homes while reducing their energy bills. However, one question often comes up during our discussions with customers: are all regions of Quebec eligible for this financial assistance?

The answer is nuanced. While the LogisVert program is generous and widely accessible, some electricity networks—particularly stand-alone networks—limit or exclude eligibility for certain measures, including the installation of heat pumps. Here's everything you need to know to avoid unpleasant surprises.

Understanding the eligible electrical networks according to LogisVert

According to the Residential Participation Guide published by Hydro-Québec, for a residence to be eligible for subsidies offered for the installation of an efficient or high-efficiency heat pump , it must meet several criteria. One of the fundamental criteria concerns the electrical network to which it is connected .

Three types of networks are considered eligible:

• The Hydro-Québec network , via a regular service contract.

• An autonomous network (off-grid) , in certain specific cases.

• A municipal or cooperative network , subject to conditions.

However, one important exception applies.

In autonomous networks , the replacement of an oil or gas heating system with a heat pump is not eligible for financial assistance .

In other words, if you live in an isolated area, not connected to the main Hydro-Québec network (e.g. certain remote areas or northern communities), you will not be able to obtain a LogisVert subsidy for this type of replacement, even if you meet all the other criteria.

Why are some regions excluded from financing for heat pumps?

Off-grid systems represent areas where electricity is produced locally, often by thermal means using fossil fuels. These systems are designed to maintain a delicate balance between production and consumption . Installing a heat pump—although more energy efficient—can increase the electrical load on these already fragile grids. Hydro-Québec, as a precaution, has therefore chosen not to encourage this type of installation in these areas .

Concrete example: what happens if you live in a region like Schefferville or the Lower North Shore?

Consider the example of a customer located in Tête-à-la-Baleine , on the Lower North Shore. This village is part of an autonomous network not connected to Hydro-Québec's main system. Even if this customer wants to replace an old oil heating system with a Fujitsu KZAH R-32 wall-mounted heat pump—an excellent choice from an energy perspective— the installation would not be eligible for LogisVert reimbursement. This could result in a higher installation cost, without the possibility of recovering part of the expense through a grant.

Other factors that may affect eligibility

Even in areas well served by Hydro-Québec, other conditions may influence eligibility for a subsidy:

1. Type of building

• The grant is available for single-family homes, semi-detached homes, row houses, mobile homes, four-season cottages, condos, multiplexes (≤ 19 units) , and certain units in buildings with 20 or more dwellings (if they are individually serviced ).

2. Type of installation

• Replacement of a single component (e.g. the outdoor unit only) or a broken unit is not eligible .

• Units installed in unheated areas such as an attic are not eligible .

3. Purchase and installation must be made in Quebec

• Any acquisition outside the province invalidates the application .

4. Installation must be carried out by a registered company

• The installer must be registered with the Registraire des entreprises du Québec , have an RBQ license , and be part of a recognized professional order .

AirGreen's role in your eligibility for the LogisVert program

At AirGreen , we don't just install heat pumps. We guide you through every step of the grant eligibility process:

• Electricity Grid Check : During the initial analysis, we check your address and confirm if your property is connected to the eligible grid.

• Selecting the right appliance : We only offer appliances that appear on the official list of eligible heat pumps (including models from Fujitsu, Gree, Bosch, Sharp, etc.).

• Compliant documentation : We provide you with detailed invoices including RBQ numbers, GST/QST numbers, AHRI numbers, precise descriptions of the work, and photos of the installed units .

• Follow-up with Hydro-Québec : We help our customers submit their application online within 9 months of installation , as required by the program.

Practical tip: how to avoid being excluded from a grant?

Here are our professional tips to maximize your chances of receiving LogisVert assistance:

1. Have your address verified before scheduling installation.

2. Choose an eligible heat pump , ideally one with high energy efficiency.

3. Keep all proof of purchase and installation, and take clear photos of the device.

4. Use a qualified company like AirGreen, with experience in grant applications.

5. Submit your application promptly — within 9 months of installation.

In summary: some regions are excluded, but the majority of households in Quebec are eligible

The installation of a wall-mounted or central heat pump is eligible for LogisVert assistance in the vast majority of cases in Montreal, Laval, Longueuil, on the North Shore and the South Shore . The exceptions mainly concern regions served by autonomous networks , where technical limitations prevent the application of financing measures.

At AirGreen, we always make sure to check these elements BEFORE planning your work.