Ducted Heat Pump (Vertical) DIRECT AIR HEAT XTREME PRO | 18000 BTU

In stock
SKU: DIRM-18HP-DUV
Provincial Subsidy (LogisVert): 1800 $ (Updated: November 26, 2025)
Model Number (Interior): DIRM-18HP-DUV
Model Number (External): DIRM-18HXPRO28-1Z
AHRI: 207743758
ENERGY STAR®: Yes
ENERGY STAR® (Cold Climate): Yes / Yes
# ENERGY STAR ID: 2473875
Heating Capacity: -35 °C
Cooling Capacity: 18,000 BTU
Gas (Freon): R-410A
WiFi: Optional

SEER2 (Seasonal Air Conditioning Efficiency)

1 18.0 30

HSPF2 (Seasonal heating efficiency)

1 9.5 15

EER2 (Instantaneous efficiency in air conditioning)

1 11.7 20

COP at -8 °C (Heating energy efficiency)

1 1.85 3
Nominal Power: 18,000 BTU
Power at -8°C: 15000 BTU
Power at -15°C: 17700 BTU
Interior Dimensions (L x D x H): 34.65 × 28.53 × 8.27 in
Dehumidification: (pt/h)
Sound Pressure Level (Indoor): 35/40 dB(A)

CFM (Airflow)

1 529 700
External Dimensions (L x W x H): 35.04 × 13.46 × 26.50 in
Piping: 1/4 - 1/2 po
Sound Pressure Level (Exterior): 59.0 dB(A)
Voltage: 220 V
MCA (Minimum Circuit Ampacity): A
MOP (Maximum Overcurrent Protection): 25 A
Warranty (Compressor - Parts - Labor): 10-10-0 years
Additional Warranty: Possible

A High-Performance Vertical Ducted Solution Designed for Quebec's Climate

In the field of HVAC in Montreal, Laval, Longueuil, and on the North and South Shores, vertical ducted systems represent a particularly effective solution for residential and multi-dwelling properties. At AirGreen, we regularly install DIRECT AIR HEAT XTREME PRO 18000 BTU systems, especially in homes requiring discrete, uniform, and high-performance air distribution, even in extreme winter conditions.

This model stands out for its ability to operate down to -35°C, an essential requirement for Quebec's climate, while offering remarkable energy efficiency and optimal aesthetic integration thanks to its vertical ducted format.


Why Choose a Vertical Ducted Heat Pump in Montreal and Surrounding Areas

Uniform and Discreet Air Distribution

Unlike traditional wall-mounted units, the ducted heat pump allows for centralized air diffusion via a network of ducts. This offers several advantages:

  • Homogeneous temperature in all rooms
  • No visible units on walls
  • Perfect integration into ceilings or technical spaces
  • Ideal for high-end renovations or new constructions

In several recent projects in Boucherville and Laval, we installed this type of system in homes where clients wanted to completely eliminate visible wall-mounted units.


Exceptional Winter Heating Performance

The Heat Xtreme Pro series is designed to withstand Quebec's harsh winters. According to manufacturer data, these units operate efficiently down to -35°C.

Concretely, this means:

  • Stable heating even during extreme cold waves
  • Significant reduction in reliance on backup systems
  • Constant comfort throughout the house

During a recent installation in Longueuil, a client who previously used an electric furnace noticed a significant reduction in their energy consumption from the first winter.


Detailed Technical Specifications of the 18000 BTU Model

Here are the essential characteristics of this vertical ducted heat pump:

Performance and Efficiency

  • Cooling Capacity: 18,000 BTU
  • Heating Capacity down to -35°C
  • SEER2: 18.030
  • HSPF2: 19.515
  • COP at -8°C: 11.853
  • ENERGY STAR® (Cold Climate) Certified

These values indicate excellent HVAC heating performance, particularly suited to Quebec's energy realities.


Dimensions and Installation

  • Indoor Unit (Vertical): 34.65 × 28.53 × 8.27 in
  • Outdoor Unit: 35.04 × 13.46 × 26.50 in
  • Piping: 1/4 – 1/2 in
  • Voltage: 220V

The vertical format allows for flexible installation in:

  • Technical closets
  • Basements
  • Restricted mechanical spaces

Noise Level and Comfort

  • Indoor: 35 to 40 dB(A)
  • Outdoor: 59 dB(A)

This ensures discrete operation, particularly appreciated in dense residential environments like Montreal and Laval.


Smart and Advanced Features

According to the official brochure, Heat Xtreme Pro units include several modern features:

  • Automatic restart
  • Intelligent defrost
  • 24-hour timer
  • Low-temperature air conditioning
  • Optional WiFi (smart home compatible)

In a project in Saint-Bruno on the South Shore, we integrated WiFi control with an existing home automation system, allowing the client to manage their heating remotely.


Available Subsidies and Savings

This model is eligible for a LogisVert grant of up to $1800 (updated November 2025).

At AirGreen, we systematically assist our clients with:

  • Eligibility validation
  • Document preparation
  • Application follow-up

This optimizes the return on investment from the first year.


Actual Installation Performed by AirGreen: Case Study

Laval Project – Renovated Single-Family Home

Initial Situation:
A 1990s house with an inefficient electrical system and uneven air distribution.

Proposed Solution:
Installation of a DIRECT AIR 18000 BTU vertical ducted heat pump with adaptation of existing ducts.

Challenges Encountered:

  • Limited mechanical space
  • Partially obstructed ducts
  • Need for silence in bedrooms

Final Result:

  • Stable temperature throughout the house
  • Reduced energy bill
  • Improved overall comfort

Common Mistakes to Avoid with Ducted Systems

1. Undersizing the Capacity

An 18,000 BTU system must be adapted to the building's area and insulation. Poor estimation can lead to:

  • Short cycles
  • Premature wear
  • Thermal discomfort

2. Neglecting Duct Quality

Even the best heat pump will not compensate for:

  • Poorly insulated ducts
  • Inadequate static pressure
  • Poor air distribution

At AirGreen, we always analyze the existing network before any installation.


3. Installing Without Specialized Expertise

Ducted systems require:

  • Precise technical design
  • Airflow calibration
  • Installation compliant with RBQ standards

Our certified refrigeration technicians ensure compliant and optimized installation.


Why Choose AirGreen for Your HVAC Project

Recognized Field Expertise

We have completed hundreds of installations in:

  • Montreal
  • Laval
  • Longueuil
  • North and South Shores

Transparency and Professionalism

  • Detailed quotes
  • No surprises at the end of the work
  • Tailored technical advice

Complete Service

  • On-site evaluation
  • Turnkey installation
  • Prompt after-sales service

Conclusion: A Heat Pump Perfectly Suited for Quebec

The DIRECT AIR HEAT XTREME PRO 18000 BTU Vertical Ducted Heat Pump represents an ideal solution for:

  • Properties requiring uniform air distribution
  • High-end projects without visible units
  • Clients seeking winter performance and efficiency

Thanks to its ability to operate down to -35°C, its energy efficiency, and its installation flexibility, it stands out as a strategic choice for the Quebec market.


Contact AirGreen for a Personalized Quote

Are you considering installing a ducted heat pump in Montreal, Laval, Longueuil, or on the North / South Shore?

At AirGreen, we offer you:

  • A complete analysis of your property
  • A solution adapted to your real needs
  • Guaranteed professional installation

Contact us today for a clear and prompt quote.