LG

LG MULTI F R32 Dual Zone Heat Pump | 18000 BTU Compressor

In stock
SKU: KUMXB181A
18,000BTU/h · 2 heads
−16 °Cheats down to
$740LogisVert, indicative
ENERGY STAR®ENERGY STAR Most EfficientWi-Fi includedR-32Up to 2 heads
Talk to a technician · 514 316-2973
Outdoor unit KUMXB181APossible indoor models KNUAK091A, KNUAK121A, KNMAB071A, KNUAB091A, KNUAB121AAHRI 214848481· ENERGY STAR 3553133
In short

The LG Multi F R32 18 000 multi-zone heat pump heats and cools 2 rooms with a single outdoor unit. it delivers 14,800 BTU/h at −8 °C, heats down to −16 °C and qualifies for a $740 LogisVert grant. Installed by AirGreen in Montréal, Laval, Longueuil, the North Shore and the South Shore.

01 · The verdict in 10 seconds

2 rooms, one outdoor unit.

Compared with the 48 multi-zone systems of 18,000 BTU we sell. Every number on this page carries its source.

ENERGY STAR Most EfficientNEEP 392651AHRI 214848481LogisVert · October 1, 2026
+COP 2.21 at −15 °CRank 5 (tied) of 41. Class median: 2.00.
+Only 54 dB(A) outdoorsRank 7 (tied) of 48. Class median: 56 dB(A).
+EER2 13.5Rank 9 (tied) of 45. Class median: 12.5.
!Good to know: heats down to −16 °CRank 45 of 48; class median: −25.5 °C.
14,800BTU/h certified at −8 °C
−16 °Cstill heating
2heads
2.83COP at −8 °C
$740LogisVert, indicative
02 · The machine

The parts that make a multi-zone system.

Tap a part to learn more.

KUMXB181A

Outdoor unit

One compressor for the whole house. It supplies up to 2 heads and modulates from 10,080 to 20,200 BTU/h depending on what the rooms call for (NEEP).

03 · How it works

Turn rooms on and off. Watch the power being shared.

One outdoor unit supplies every head: when several rooms call at once, they share its capacity. Pick an outdoor temperature.

04 · My plan

Tell us your rooms. We tell you if this size is enough.

Pick the number of rooms and their size. The estimate targets a −15 °C day; it is a guide, the real calculation is done room by room at your home.

05 · The series

The whole series at a glance: find the box that fits you.

Each box is a product: the outdoor unit’s size, and the number of heads.

Outdoor2 zones3 zones4 zones5 zones6 zones7 zones8 zones
18,000BTU
Here
24,000BTU
23
30,000BTU
234
36,000BTU
234
48,000BTU
2345678

LG Multi F R32 18 000 · 2 zones

14,800 BTU/h
at −8 °C
$740
LogisVert

Up to 2 heads on this outdoor unit. Tap another box to see that size.

06 · Deep cold

At −15 °C, it still delivers 87 % of its rated capacity.

Tap a temperature: certified capacity, efficiency and the cost of one hour of heating.

It slows down, it speeds up: the certified modulation range

Light bar: from minimum to maximum capacity. Dark mark: the rated value.

+8.3 °C
10,080 → 25,000 BTU/h
-8 °C
6,781 → 20,200 BTU/h
-15 °C
5,759 → 17,700 BTU/h
Source: NEEP, minimum, rated and maximum ratings at 47, 17 and 5 °F.
07 · The bill

At every temperature, cheaper than baseboards.

Cost of one hour at full output, for the same heat delivered. Hydro-Québec Rate D, second tier: 11.142 ¢/kWh.

08 · Efficiency

The official ratings, on the same scales as before.

SEER2, HSPF2 and EER2 come from the AHRI certification. The mark shows the median of the same-size multi-zone systems we sell.

SEER2 · seasonal cooling22.5
Scale 1 – 30Median: 22
Rank 16 (tied) of 47 in its class.
HSPF2 · seasonal heating9.8
Scale 1 – 15Median: 10
Rank 31 (tied) of 46 in its class.
EER2 · cooling in peak heat13.5
Scale 1 – 20Median: 12.5
Rank 9 (tied) of 45 in its class.
COP at −15 °C2.21
Scale 0 – 4Median: 2
Rank 5 (tied) of 41 in its class.
ENERGY STAR Most EfficientCold climate · ID 3553133 · ENERGY STAR database
09 · LogisVert grant

A grant you can calculate, not guess.

14,800 BTU/h÷ 1,000 ×$50=$740

The capacity at −8 °C comes from Hydro-Québec’s list of October 1, 2026. $50 per 1,000 BTU/h is the rate for ENERGY STAR heat pumps (guide v1.10).

Set for this system (AHRI 214848481). Another head combination (ducted, console) can change the AHRI number, and so the amount.
Cap: the grant never exceeds 100 % of the purchase and installation cost before taxes.
9 months after installation to apply; +5 % when two measures are in the same request.
All about LogisVert, with the simulator
10 · Report card

Where it ranks among same-size multi-zone systems.

Compared with the 48 multi-zone systems of 18,000 BTU we sell, using the LogisVert list figures. Weaknesses too, said plainly.

11 · Head-to-head

Against three other brands in its class.

Same rated size, other manufacturers. Pick the opponent.

12 · Multi-zone or wall units

One multi-zone or several wall units? Both sides, honestly.

This multi-zone2 wall units
On the wall1 outdoor unit2 outdoor units
Electrical1 dedicated circuitOne circuit per unit
CapacityShared between roomsReserved for each room
If the outdoor unit stopsEvery zone stopsOnly one room
ModesSame mode everywhereEach room chooses
LogisVert$740 for the systemDepends on each model

We compare both options on your floor plan during the estimate.

13 · Installation

What to know before installing a multi-zone system.

Dimensions, wiring and lines, drawn. Then our six steps.

The outdoor unit, dimensioned

25.59 in
KUMXB181ADepth 15.19 in
34.25 in
Dimensions: product sheet (W × D × H).

One circuit for the whole house

Electrical panel
Load calculation before the quote
20 A max. breaker
MCA 17 A · 220 V
Outdoor unit
Head 1
Head 2
Our RBQ licence covers electrical work (subclass 16).
01Room-by-room visit and surveyWe measure each zone and note insulation and windows. The on-site estimate is free.
02Heads and line layoutOne pair of lines per head.
03Outdoor unit baseAbove the snow line, away from the neighbours’ bedroom windows.
04Exposed, finished linesLines under line covers, no work inside the walls.
05Dedicated circuit220 V, MCA 17 A, 20 A protection. The panel load calculation is done before the quote.
06Commissioning, zone by zoneEach head is tested and the controls set up. Then the LogisVert application within 9 months.
14 · Sound

Published sound levels, on one scale.

We use the outdoor figure to choose where the unit goes.

29
38
54
27
56
20 dB(A)3040506070
29 Reference head, lowest speed38 Reference head, highest speed27 Class indoor median54 Outdoor unit56 Class outdoor median
Values in dB(A). Indoor values are those of the sheet’s reference head; each head has its own, confirmed for the chosen model. Municipal noise by-laws vary by borough.
15 · What sets it apart

What is particular about this machine.

Only facts published by ENERGY STAR, NEEP or the manufacturer.

Most EfficientENERGY STARAmong the year’s most efficient according to ENERGY STAR.
20,200BTU/h peak at −8 °CIts maximum capacity certified by NEEP, above its rated value.
10,080BTU/h at low speedMinimum certified capacity (NEEP): it slows down instead of stopping when a single room calls.
−20 °CColdest certified pointNEEP still lists 14,800 BTU/h at a COP of 2.05 at −4 °F.
120 WBase pan heaterHeater in the outdoor unit’s base pan, against ice (NEEP).
675R-32 GWPGlobal warming potential of R-32, versus 2,088 for R-410A (ENERGY STAR).
16 · Specifications

Every number, and where it comes from.

Each line carries its source; a line with no published value is not shown.

Performance
Cooling capacity (size)18,000 BTUSheet
Certified cooling at 35 °C18,000 BTU/hNEEP
SEER2 (seasonal cooling efficiency)22.5AHRI
EER2 (instant cooling efficiency)13.5AHRI
HSPF2 (seasonal heating efficiency, region IV)9.8AHRI
HSPF2, region V (coldest)8.2NEEP
Heating
Capacity at +8.3 °C22,000 BTU/h · COP 3.6NEEP
Capacity at −8 °C14,800 BTU/h · COP 2.83NEEP
Capacity at −15 °C15,800 BTU/h · COP 2.21NEEP
Capacity at −20 °C (max.)14,800 BTU/h · COP 2.05NEEP
Modulation range10,080 – 20,200 BTU/hNEEP
Heats down to−16 °CSheet
Zones and heads
Zones on this product2 Zones (Dual Zone)Sheet
Maximum zones2 Zones (Dual Zone)Sheet
Possible indoor modelsKNUAK091A, KNUAK121A, KNMAB071A, KNUAB091A, KNUAB121ASheet
Indoor dimensions (W × D × H)32.94 x 7.56 x 12.13 inSheet
Vertical louversAutoSheet
Horizontal louversAutoSheet
Airflow (reference head)459 CFMSheet
Indoor sound (reference head)29 – 38 dB(A)Sheet
Installation
Outdoor unit (W × D × H)34.25 x 15.19 x 25.59 inSheet
Outdoor sound54 dB(A)Sheet
Base pan heater120 WNEEP
Electrical
Voltage220 VSheet
MCA (minimum circuit ampacity)17 ASheet
MOP (maximum overcurrent protection)20 ASheet
RefrigerantR-32Sheet
Wi-FiIncludedSheet
Certifications and warranty
AHRI214848481AHRI
ENERGY STARYes · ID 3553133ENERGY STAR
ENERGY STAR Most EfficientYesENERGY STAR
LogisVert grant (indicative)$740LogisVert
Warranty (compressor · parts · labour)10 yrs · 10 yrs · 0 yrsSheet
AirGreen extended warrantyPossibleSheet
17 · Official brochures

The manufacturer’s documentation, as PDF.

18 · Description

Everything we have written about this system.

Two zones, one outdoor unit: a comfort strategy that really works in Greater Montreal

In the reality of an apartment in Montreal , a house in Laval , or a condo in Longueuil , comfort is almost never uniform. A more exposed facade, a warmer floor, a cooler bedroom, an open-plan living area that's harder to regulate… and suddenly, a single “general” unit becomes a constant compromise. This is precisely where the LG MULTI F R32 Dual Zone Heat Pump | 18000 BTU Compressor comes in: an outdoor unit ( KUMXB181A ) that supplies two separate zones , with finer control and improved energy efficiency.

At AirGreen, we favor this type of configuration when the building "lives in two phases." Typically:

  • a ground floor occupied during the day (living room, kitchen, open area),

  • a quieter floor or section in the evening (bedrooms, office),

  • or even two zones with very different thermal loads (glazed room vs interior room).

The goal is not to add complexity. On the contrary: we are replacing the logic of “an average temperature everywhere” with a logic of “each zone receives what it needs”, while limiting the external footprint.

The real benefit of a dual-zone system: correcting imbalances, not just providing air conditioning.

A well-designed dual-zone system solves three very common problems in the region:

  1. Temperature differences between rooms (a difference of 1 to 3 °C is common, sometimes more in split-level houses or duplexes).

  2. Overheating/overcooling one area to compensate for the other.

  3. Comfort varies depending on occupancy (day vs night), which encourages occupants to "play with the remote control" continuously.

With two compatible indoor units (e.g. KNUAK091A , KNUAK121A , KNMAB071A , KNUAB091A , KNUAB121A ), the equipment can be intelligently adjusted to the function of each room: silence and stability for a bedroom, airflow and greater capacity for an open area.


Useful technical data (those that have a concrete impact on selection)

For a homeowner, some figures are "informative." For a reliable result, some figures become "decision-making." Here are the ones that matter in a real project:

Capabilities and behavior in season

  • Cooling: 18,000 BTU (nominal capacity).

  • Heating: advertised capacity down to -16°C (an important reference point for our climate).

  • Power at -8°C: 14,800 BTU and power at -15°C: 15,800 BTU (which helps to understand the heating performance when the temperature drops).

Refrigerant

  • R-32 : modern, efficient, with precise flow management thanks to the regulation electronics.

Electricity

  • 220V , MCA 17A , MOP 20A : these parameters guide the circuit, the protection, and avoid unpleasant surprises during installation.

Noise level

  • Outdoors: 54 dB(A) (a figure to be put in the context of positioning, vibrations and reverberation).

  • Indoor: 29 / 38 dB(A) (depending on the indoor unit chosen and the operating mode).

Comfort and control

  • WiFi included : useful for managing schedules, limiting extreme settings, monitoring comfort and maintaining consistency between zones.

  • Automatic vertical/horizontal shutter control: this is a detail that directly influences the perception of comfort, especially when the unit is installed in an open area.

Efficiency

  • ENERGY STAR®: Yes

  • Displayed indices: SEER2 122.530 , HSPF2 19.815 , EER2 113.520 , COP -8 °C: 12.23
    These values ​​serve to highlight the focus on efficiency, while also reminding us that good performance also depends on design and installation.

Identification

  • AHRI: 214848481

  • # ENERGY STAR ID: 3553133

  • Inventory management unit: KUMXB181A

Guarantee

  • 10-10-0 years (Compressor – Parts – Labor) , with additional warranty possible depending on the options.
    An important point: a "solid" warranty provides protection, but it doesn't replace rigorous commissioning. The two go hand in hand.

Grant

  • Provincial subsidy (LogisVert): $740 (update indicated: November 26, 2025).
    In several projects, this subsidy influences the final decision when the client compares single zone vs double zone.


How we size a dual zone: the method that avoids disappointments

A successful dual-zone system starts before the drill and before the wall brackets. At AirGreen, we follow a simple logic: “The machine should serve the building, not the other way around.”

1) We separate reality into two scenarios: day and night

  • Day : open area, kitchen, living room, frequent entrances, solar gains, doors that open.

  • Night : bedrooms, more stable comfort, stricter acoustic requirements.

This point changes the way we choose the two indoor units: it is not just about “distributing BTUs”, but about distributing usage.

2) Thermal loads are evaluated using concrete benchmarks.

Without going into an engineering report, let's look at:

  • fenestration (size, orientation, glazing),

  • insulation (walls, roof, basement),

  • air volumes, ceiling height,

  • difficult areas (open staircase, mezzanine, long corridor, closed rooms).

This is often where projects “win”: we identify the room that sabotages the balance (often the one that receives the sun or the one above a garage).

3) We are already thinking about service and maintenance

A dual zone must remain accessible. We plan from the outset:

  • access to cleaning,

  • routing of the pipes (clean, protected, logical),

  • Outdoor location to limit exposure and facilitate future diagnosis.


Installation: what we systematically do to ensure a stable result

A heat pump can be excellent… and disappointing if the installation is poorly executed. Here are the points that truly make a difference in the long run.

Positioning of indoor units: comfort, aesthetics and air distribution

We are looking for:

  • a blast that “sweeps” across the useful area,

  • a location that limits direct drafts on a sofa or bed,

  • a height and angle that promote air mixing.

Automatic flap control helps, but it doesn't correct poor placement. Proper positioning reduces the feeling of cold air during air conditioning and improves stability during heating.

Piping: protect, reduce vibrations and avoid fragile sections

In Montreal and on the South Shore , you often encounter:

  • brick facades,

  • narrow rear exits,

  • limited technical sections,

  • condominium constraints (locations, gutters, aesthetics).

We prefer:

  • sturdy and securely fixed cable trays,

  • impeccable insulation,

  • anti-vibration mounts,

  • “Clear” and repairable route (no areas impossible to reach).

Outdoor unit: snow removal, de-icing, drainage

In winter, the outdoor unit faces a harsh reality: snow, defrost cycles, cold air, and frequent restarts. To reduce these problems:

  • The unit is raised (wall mount or solid base),

  • We avoid areas where snow naturally accumulates.

  • We maintain clearances to prevent the recirculation of cold air.

  • We predict the behavior of the water during defrosting (runoff, freezing, safety).


Two AirGreen case studies: when the dual zone solves a long-standing problem

To make this solution tangible, here are two typical scenarios we often encounter.

Case 1 — Duplex in Rosemont: living room too hot, bedrooms too cold

The client described a classic situation:

  • Air conditioning was acceptable in the living room, but the bedrooms were uncomfortable.

  • Uneven heating (the living room heats up quickly, the bedrooms lag behind),

  • constant adjustments, especially during extreme days.

Our approach:

  • Zone 1: Open area (priority flow and stability),

  • Zone 2: bedrooms (priority given to acoustics and consistent comfort),

  • Outdoor installation designed to limit perceived noise and simplify maintenance.

Observed result:

  • fewer differences between areas,

  • less handling,

  • A more “flatter”, more stable comfort, typical of fine-tuning.

Case 2 — House in Fabreville (Laval): upper floor overheated in summer, ground floor adequate

Here, the client had a single-zone heat pump installed in an open area:

  • The ground floor was acceptable,

  • The floor remained warm, especially towards the end of the day.

  • The temporary solution was to increase the power, which over-cooled the lower level.

Our recommendation:

  • switch to a dual-zone system to give each floor its own temperature control.

  • integrate an indoor unit adapted to the air circulation of the floor,

  • adjust instructions and schedules via WiFi to avoid “peaks”.

Observed result:

  • The upper floor has been stabilized without converting the ground floor into a cold storage room.

  • more consistent consumption

  • Perceived comfort has been significantly improved.


Installation and daily use: common mistakes and how to avoid them

Mistake #1: believing that “two zones” means “two complete systems”

A dual-zone system distributes total capacity. Good design involves defining realistic priorities:

  • If one area dominates during the day, the other will dominate at night.

  • Some periods require more heating, others more air conditioning.

  • Balance is built in the design, not at the end.

Mistake #2: Oversizing an indoor unit “for safety”

Too big is not a guarantee of comfort. Excessive sizing can cause:

  • an uncomfortable breath

  • more noticeable variations,

  • a feeling of “brutal” control in a small room.

Mistake #3: Neglecting perceived noise (it's not just a dB number)

The noise level also depends on:

  • support,

  • vibration transmission,

  • from the proximity of a resonating wall,

  • of the “inner courtyard” effect.

In densely populated areas like Montreal , this step is essential. Intelligent implementation can change the user experience as much as the machine itself.

Error #4: Incorrect operating settings (and “mystery” discomfort)

We often see:

  • air conditioning settings that are too low (which creates uncomfortable cycles),

  • too frequent variations in setpoint

  • Automatic modes poorly understood.

Our typical recommendation:

  • maintain consistent instructions,

  • use simple schedules,

  • stabilize usage rather than “correcting” every hour.

Mistake #5: Forgetting basic maintenance

Even a high-performance machine loses quality if:

  • The filters are being neglected.

  • The internal heat exchanger gets clogged.

  • The drains are not checked.

  • The outdoor unit is obstructed.

Simple and regular maintenance protects comfort, consumption and durability.


What homeowners often ask (and our on-the-ground answers)

“Is 18,000 BTU sufficient for two zones?”
The question isn't "18,000 for two zones," but "18,000 for the actual loads of those two zones." A dual-zone system works very well when the zones have similar needs and the indoor units are chosen correctly.

“Does it really heat up when it’s cold?”
The machine is designed for heating down to low temperatures, with useful benchmarks (stated capacity down to -16°C, and power outputs indicated at -8°C and -15°C). Comfort then depends on the building: insulation, air infiltration, volume, and usage.

“What is the practical use of WiFi?”
To stabilize the routine: schedules, consistent instructions, simpler adjustments, and often less “overcompensation” which increases the bill.

“And if one area is closed, does the other remain open?”
Yes, but the balancing must remain logical. That's why the selection and commissioning are crucial: a dual zone is designed to modulate, not to operate in contradiction with the reality of the building.


Why this LG MULTI F R32 is a good candidate in our region

We particularly appreciate it when the customer wants:

  • precise comfort without multiplying the number of outdoor units.

  • a clean, discreet and logical system

  • a serious approach to efficiency and control,

  • a credible solution for a house or dwelling “in two zones”.

In many Greater Montreal neighbourhoods, aesthetic considerations and outdoor space are as important as performance. A single, properly positioned outdoor unit enhances the project's integration.


Why choose AirGreen for your dual zone in Montreal, Laval, Longueuil, North Shore and South Shore

A dual-zone installation requires real precision:

  • good reading of the building (charges per zone),

  • realistic selection of indoor units,

  • clean and durable installation (piping, supports, finishes),

  • complete commissioning (parameters, checks, operation),

  • structured after-sales service .

At AirGreen, we don't just sell a machine: we deliver a result. And that result is consistent comfort, a user-friendly system, and an installation that is easy to maintain over the years.


Next Step!

Want to know if this LG MULTI F R32 Dual Zone Heat Pump | 18000 BTU Compressor is the right choice for your property? Contact AirGreen for an on-site estimate and a clear recommendation based on your zones, building, and lifestyle in Montreal , Laval , Longueuil , North Shore , or South Shore .

19 · Questions

What people ask us about multi-zone systems.

Can I heat one room and cool another at the same time?

No. On a multi-zone system like this one, every head works in the same mode, heating or cooling. Each room still keeps its own set temperature.

What happens when every room calls for heat?

They share the outdoor unit’s capacity: 14,800 BTU/h at −8 °C, 15,800 at −15 °C.

How many heads can I connect?

Up to 2 on this outdoor unit. This product is configured for 2 heads.

How much is the LogisVert grant?

$740 according to Hydro-Québec’s list of October 1, 2026. The grant never exceeds 100 % of the cost before taxes; apply within 9 months of installation.

Is it ENERGY STAR certified?

Yes, ID 3553133. It also meets the ENERGY STAR Most Efficient criteria, according to the ENERGY STAR database.

Down to what temperature does it heat?

Down to −16 °C.

Is it noisy?

Indoors, the reference head goes down to 29 dB(A). Outdoors, 54 dB(A): we place the unit away from bedroom windows.

Why a multi-zone instead of several wall units?

One outdoor unit on the wall and one circuit. In return, the rooms share the capacity, and if the outdoor unit stops, every zone stops.

What does the warranty cover?

Our sheet lists 10 years on the compressor and 10 years on parts; labour is not included by the manufacturer. AirGreen extended warranty: possible.

AirGreen

A multi-zone system is planned room by room. At your home.

We measure every room, draw the line route and choose the right head for each zone. The on-site estimate is free and the quote arrives within 24 h.

RBQ 5645-9605-01Ventilation 15.8, refrigeration 15.10, electrical 16
We handle the circuitOur licence covers the electrical work
LogisVert : $740AHRI 214848481 checked against the list of October 1, 2026
Beware of scamsHydro-Québec does no phone or door-to-door solicitation for LogisVert
Sources checked on October 1, 2026.NEEP, Cold Climate Air Source Heat Pump List, product 392651 (AHRI 214848481): capacities and COP, modulation, SEER2, EER2, HSPF2.ENERGY STAR certified heat pump database, ID 3553133.Hydro-Québec, LogisVert eligible heat pump list (owner, existing home), file of October 1, 2026; participation guide, version 1.10.Costs: Hydro-Québec Rate D, 11.142 ¢/kWh (second tier, since 1 April 2026). Amounts shown are estimates; only the responsible bodies confirm the grant awarded.