LG MULTI F R32 Dual Zone Heat Pump | 18000 BTU Compressor
SEER2 (Seasonal Air Conditioning Efficiency)
HSPF2 (Seasonal heating efficiency)
EER2 (Instantaneous efficiency in air conditioning)
COP at -8 °C (Heating energy efficiency)
CFM (Airflow) (12,000 BTU***)
Two zones, one outdoor unit: a comfort strategy that really works in Greater Montreal
In the reality of an apartment in Montreal , a house in Laval , or a condo in Longueuil , comfort is almost never uniform. A more exposed facade, a warmer floor, a cooler bedroom, an open-plan living area that's harder to regulate… and suddenly, a single “general” unit becomes a constant compromise. This is precisely where the LG MULTI F R32 Dual Zone Heat Pump | 18000 BTU Compressor comes in: an outdoor unit ( KUMXB181A ) that supplies two separate zones , with finer control and improved energy efficiency.
At AirGreen, we favor this type of configuration when the building "lives in two phases." Typically:
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a ground floor occupied during the day (living room, kitchen, open area),
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a quieter floor or section in the evening (bedrooms, office),
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or even two zones with very different thermal loads (glazed room vs interior room).
The goal is not to add complexity. On the contrary: we are replacing the logic of “an average temperature everywhere” with a logic of “each zone receives what it needs”, while limiting the external footprint.
The real benefit of a dual-zone system: correcting imbalances, not just providing air conditioning.
A well-designed dual-zone system solves three very common problems in the region:
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Temperature differences between rooms (a difference of 1 to 3 °C is common, sometimes more in split-level houses or duplexes).
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Overheating/overcooling one area to compensate for the other.
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Comfort varies depending on occupancy (day vs night), which encourages occupants to "play with the remote control" continuously.
With two compatible indoor units (e.g. KNUAK091A , KNUAK121A , KNMAB071A , KNUAB091A , KNUAB121A ), the equipment can be intelligently adjusted to the function of each room: silence and stability for a bedroom, airflow and greater capacity for an open area.
Useful technical data (those that have a concrete impact on selection)
For a homeowner, some figures are "informative." For a reliable result, some figures become "decision-making." Here are the ones that matter in a real project:
Capabilities and behavior in season
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Cooling: 18,000 BTU (nominal capacity).
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Heating: advertised capacity down to -16°C (an important reference point for our climate).
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Power at -8°C: 14,800 BTU and power at -15°C: 15,800 BTU (which helps to understand the heating performance when the temperature drops).
Refrigerant
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R-32 : modern, efficient, with precise flow management thanks to the regulation electronics.
Electricity
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220V , MCA 17A , MOP 20A : these parameters guide the circuit, the protection, and avoid unpleasant surprises during installation.
Noise level
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Outdoors: 54 dB(A) (a figure to be put in the context of positioning, vibrations and reverberation).
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Indoor: 29 / 38 dB(A) (depending on the indoor unit chosen and the operating mode).
Comfort and control
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WiFi included : useful for managing schedules, limiting extreme settings, monitoring comfort and maintaining consistency between zones.
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Automatic vertical/horizontal shutter control: this is a detail that directly influences the perception of comfort, especially when the unit is installed in an open area.
Efficiency
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ENERGY STAR®: Yes
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Displayed indices: SEER2 122.530 , HSPF2 19.815 , EER2 113.520 , COP -8 °C: 12.23
These values serve to highlight the focus on efficiency, while also reminding us that good performance also depends on design and installation.
Identification
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AHRI: 214848481
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# ENERGY STAR ID: 3553133
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Inventory management unit: KUMXB181A
Guarantee
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10-10-0 years (Compressor – Parts – Labor) , with additional warranty possible depending on the options.
An important point: a "solid" warranty provides protection, but it doesn't replace rigorous commissioning. The two go hand in hand.
Grant
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Provincial subsidy (LogisVert): $740 (update indicated: November 26, 2025).
In several projects, this subsidy influences the final decision when the client compares single zone vs double zone.
How we size a dual zone: the method that avoids disappointments
A successful dual-zone system starts before the drill and before the wall brackets. At AirGreen, we follow a simple logic: “The machine should serve the building, not the other way around.”
1) We separate reality into two scenarios: day and night
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Day : open area, kitchen, living room, frequent entrances, solar gains, doors that open.
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Night : bedrooms, more stable comfort, stricter acoustic requirements.
This point changes the way we choose the two indoor units: it is not just about “distributing BTUs”, but about distributing usage.
2) Thermal loads are evaluated using concrete benchmarks.
Without going into an engineering report, let's look at:
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fenestration (size, orientation, glazing),
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insulation (walls, roof, basement),
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air volumes, ceiling height,
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difficult areas (open staircase, mezzanine, long corridor, closed rooms).
This is often where projects “win”: we identify the room that sabotages the balance (often the one that receives the sun or the one above a garage).
3) We are already thinking about service and maintenance
A dual zone must remain accessible. We plan from the outset:
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access to cleaning,
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routing of the pipes (clean, protected, logical),
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Outdoor location to limit exposure and facilitate future diagnosis.
Installation: what we systematically do to ensure a stable result
A heat pump can be excellent… and disappointing if the installation is poorly executed. Here are the points that truly make a difference in the long run.
Positioning of indoor units: comfort, aesthetics and air distribution
We are looking for:
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a blast that “sweeps” across the useful area,
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a location that limits direct drafts on a sofa or bed,
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a height and angle that promote air mixing.
Automatic flap control helps, but it doesn't correct poor placement. Proper positioning reduces the feeling of cold air during air conditioning and improves stability during heating.
Piping: protect, reduce vibrations and avoid fragile sections
In Montreal and on the South Shore , you often encounter:
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brick facades,
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narrow rear exits,
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limited technical sections,
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condominium constraints (locations, gutters, aesthetics).
We prefer:
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sturdy and securely fixed cable trays,
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impeccable insulation,
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anti-vibration mounts,
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“Clear” and repairable route (no areas impossible to reach).
Outdoor unit: snow removal, de-icing, drainage
In winter, the outdoor unit faces a harsh reality: snow, defrost cycles, cold air, and frequent restarts. To reduce these problems:
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The unit is raised (wall mount or solid base),
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We avoid areas where snow naturally accumulates.
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We maintain clearances to prevent the recirculation of cold air.
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We predict the behavior of the water during defrosting (runoff, freezing, safety).
Two AirGreen case studies: when the dual zone solves a long-standing problem
To make this solution tangible, here are two typical scenarios we often encounter.
Case 1 — Duplex in Rosemont: living room too hot, bedrooms too cold
The client described a classic situation:
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Air conditioning was acceptable in the living room, but the bedrooms were uncomfortable.
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Uneven heating (the living room heats up quickly, the bedrooms lag behind),
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constant adjustments, especially during extreme days.
Our approach:
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Zone 1: Open area (priority flow and stability),
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Zone 2: bedrooms (priority given to acoustics and consistent comfort),
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Outdoor installation designed to limit perceived noise and simplify maintenance.
Observed result:
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fewer differences between areas,
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less handling,
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A more “flatter”, more stable comfort, typical of fine-tuning.
Case 2 — House in Fabreville (Laval): upper floor overheated in summer, ground floor adequate
Here, the client had a single-zone heat pump installed in an open area:
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The ground floor was acceptable,
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The floor remained warm, especially towards the end of the day.
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The temporary solution was to increase the power, which over-cooled the lower level.
Our recommendation:
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switch to a dual-zone system to give each floor its own temperature control.
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integrate an indoor unit adapted to the air circulation of the floor,
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adjust instructions and schedules via WiFi to avoid “peaks”.
Observed result:
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The upper floor has been stabilized without converting the ground floor into a cold storage room.
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more consistent consumption
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Perceived comfort has been significantly improved.
Installation and daily use: common mistakes and how to avoid them
Mistake #1: believing that “two zones” means “two complete systems”
A dual-zone system distributes total capacity. Good design involves defining realistic priorities:
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If one area dominates during the day, the other will dominate at night.
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Some periods require more heating, others more air conditioning.
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Balance is built in the design, not at the end.
Mistake #2: Oversizing an indoor unit “for safety”
Too big is not a guarantee of comfort. Excessive sizing can cause:
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an uncomfortable breath
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more noticeable variations,
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a feeling of “brutal” control in a small room.
Mistake #3: Neglecting perceived noise (it's not just a dB number)
The noise level also depends on:
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support,
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vibration transmission,
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from the proximity of a resonating wall,
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of the “inner courtyard” effect.
In densely populated areas like Montreal , this step is essential. Intelligent implementation can change the user experience as much as the machine itself.
Error #4: Incorrect operating settings (and “mystery” discomfort)
We often see:
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air conditioning settings that are too low (which creates uncomfortable cycles),
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too frequent variations in setpoint
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Automatic modes poorly understood.
Our typical recommendation:
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maintain consistent instructions,
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use simple schedules,
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stabilize usage rather than “correcting” every hour.
Mistake #5: Forgetting basic maintenance
Even a high-performance machine loses quality if:
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The filters are being neglected.
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The internal heat exchanger gets clogged.
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The drains are not checked.
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The outdoor unit is obstructed.
Simple and regular maintenance protects comfort, consumption and durability.
What homeowners often ask (and our on-the-ground answers)
“Is 18,000 BTU sufficient for two zones?”
The question isn't "18,000 for two zones," but "18,000 for the actual loads of those two zones." A dual-zone system works very well when the zones have similar needs and the indoor units are chosen correctly.
“Does it really heat up when it’s cold?”
The machine is designed for heating down to low temperatures, with useful benchmarks (stated capacity down to -16°C, and power outputs indicated at -8°C and -15°C). Comfort then depends on the building: insulation, air infiltration, volume, and usage.
“What is the practical use of WiFi?”
To stabilize the routine: schedules, consistent instructions, simpler adjustments, and often less “overcompensation” which increases the bill.
“And if one area is closed, does the other remain open?”
Yes, but the balancing must remain logical. That's why the selection and commissioning are crucial: a dual zone is designed to modulate, not to operate in contradiction with the reality of the building.
Why this LG MULTI F R32 is a good candidate in our region
We particularly appreciate it when the customer wants:
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precise comfort without multiplying the number of outdoor units.
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a clean, discreet and logical system
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a serious approach to efficiency and control,
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a credible solution for a house or dwelling “in two zones”.
In many Greater Montreal neighbourhoods, aesthetic considerations and outdoor space are as important as performance. A single, properly positioned outdoor unit enhances the project's integration.
Why choose AirGreen for your dual zone in Montreal, Laval, Longueuil, North Shore and South Shore
A dual-zone installation requires real precision:
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good reading of the building (charges per zone),
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realistic selection of indoor units,
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clean and durable installation (piping, supports, finishes),
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complete commissioning (parameters, checks, operation),
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structured after-sales service .
At AirGreen, we don't just sell a machine: we deliver a result. And that result is consistent comfort, a user-friendly system, and an installation that is easy to maintain over the years.
Next Step!
Want to know if this LG MULTI F R32 Dual Zone Heat Pump | 18000 BTU Compressor is the right choice for your property? Contact AirGreen for an on-site estimate and a clear recommendation based on your zones, building, and lifestyle in Montreal , Laval , Longueuil , North Shore , or South Shore .
