LG

LG MULTI F R32 Dual Zone Heat Pump | 24000 BTU Compressor

In stock
SKU: KUMXB241A
24,000BTU/h · 2 heads
−16 °Cheats down to
$765LogisVert, indicative
ENERGY STAR®ENERGY STAR Most EfficientWi-Fi includedR-32Up to 3 heads
Talk to a technician · 514 316-2973
Outdoor unit KUMXB241APossible indoor models KNUAK091A, KNUAK121A, NUAK181A, KNMAB071A, KNUAB091A, KNUAB121A, KNMAB151A, KNUAB181AAHRI 214848483· ENERGY STAR 3553137
In short

The LG Multi F R32 24 000 multi-zone heat pump heats and cools 2 rooms with a single outdoor unit. it delivers 15,300 BTU/h at −8 °C, heats down to −16 °C and qualifies for a $765 LogisVert grant. Installed by AirGreen in Montréal, Laval, Longueuil, the North Shore and the South Shore.

01 · The verdict in 10 seconds

2 rooms, one outdoor unit.

Compared with the 59 multi-zone systems of 24,000 BTU we sell. Every number on this page carries its source.

ENERGY STAR Most EfficientNEEP 392649AHRI 214848483LogisVert · October 1, 2026
+COP 2.30 at −15 °CRank 3 (tied) of 51. Class median: 2.00.
+SEER2 22.5Rank 14 (tied) of 59. Class median: 21.0.
!Good to know: $765 LogisVert grantRank 42 of 45; class median: $2,088.
15,300BTU/h certified at −8 °C
−16 °Cstill heating
2 → 3heads, on the same unit
2.93COP at −8 °C
$765LogisVert, indicative
02 · The machine

The parts that make a multi-zone system.

Tap a part to learn more.

KUMXB241A

Outdoor unit

One compressor for the whole house. It supplies up to 3 heads and modulates from 10,080 to 21,400 BTU/h depending on what the rooms call for (NEEP).

03 · How it works

Turn rooms on and off. Watch the power being shared.

One outdoor unit supplies every head: when several rooms call at once, they share its capacity. Pick an outdoor temperature.

04 · My plan

Tell us your rooms. We tell you if this size is enough.

Pick the number of rooms and their size. The estimate targets a −15 °C day; it is a guide, the real calculation is done room by room at your home.

05 · The series

The whole series at a glance: find the box that fits you.

Each box is a product: the outdoor unit’s size, and the number of heads.

Outdoor2 zones3 zones4 zones5 zones6 zones7 zones8 zones
18,000BTU
2
24,000BTU
Here3
30,000BTU
234
36,000BTU
234
48,000BTU
2345678

LG Multi F R32 24 000 · 2 zones

15,300 BTU/h
at −8 °C
$765
LogisVert

Up to 3 heads on this outdoor unit. Tap another box to see that size.

06 · Deep cold

At −15 °C, it still delivers 72 % of its rated capacity.

Tap a temperature: certified capacity, efficiency and the cost of one hour of heating.

It slows down, it speeds up: the certified modulation range

Light bar: from minimum to maximum capacity. Dark mark: the rated value.

+8.3 °C
10,080 → 29,000 BTU/h
-8 °C
6,781 → 21,400 BTU/h
-15 °C
5,759 → 18,400 BTU/h
Source: NEEP, minimum, rated and maximum ratings at 47, 17 and 5 °F.
07 · The bill

At every temperature, cheaper than baseboards.

Cost of one hour at full output, for the same heat delivered. Hydro-Québec Rate D, second tier: 11.142 ¢/kWh.

08 · Efficiency

The official ratings, on the same scales as before.

SEER2, HSPF2 and EER2 come from the AHRI certification. The mark shows the median of the same-size multi-zone systems we sell.

SEER2 · seasonal cooling22.5
Scale 1 – 30Median: 21
Rank 14 (tied) of 59 in its class.
HSPF2 · seasonal heating9.8
Scale 1 – 15Median: 10
Rank 40 (tied) of 59 in its class.
EER2 · cooling in peak heat12.5
Scale 1 – 20Median: 12.5
Rank 26 (tied) of 57 in its class.
COP at −15 °C2.3
Scale 0 – 4Median: 2
Rank 3 (tied) of 51 in its class.
ENERGY STAR Most EfficientCold climate · ID 3553137 · ENERGY STAR database
09 · LogisVert grant

A grant you can calculate, not guess.

15,300 BTU/h÷ 1,000 ×$50=$765

The capacity at −8 °C comes from Hydro-Québec’s list of October 1, 2026. $50 per 1,000 BTU/h is the rate for ENERGY STAR heat pumps (guide v1.10).

Set for this system (AHRI 214848483). Another head combination (ducted, console) can change the AHRI number, and so the amount.
Cap: the grant never exceeds 100 % of the purchase and installation cost before taxes.
9 months after installation to apply; +5 % when two measures are in the same request.
All about LogisVert, with the simulator
10 · Report card

Where it ranks among same-size multi-zone systems.

Compared with the 59 multi-zone systems of 24,000 BTU we sell, using the LogisVert list figures. Weaknesses too, said plainly.

11 · Head-to-head

Against three other brands in its class.

Same rated size, other manufacturers. Pick the opponent.

12 · Multi-zone or wall units

One multi-zone or several wall units? Both sides, honestly.

This multi-zone2 wall units
On the wall1 outdoor unit2 outdoor units
Electrical1 dedicated circuitOne circuit per unit
CapacityShared between roomsReserved for each room
If the outdoor unit stopsEvery zone stopsOnly one room
ModesSame mode everywhereEach room chooses
LogisVert$765 for the systemDepends on each model

We compare both options on your floor plan during the estimate.

13 · Installation

What to know before installing a multi-zone system.

Dimensions, wiring and lines, drawn. Then our six steps.

The outdoor unit, dimensioned

25.59 in
KUMXB241ADepth 15.19 in
34.25 in
Dimensions: product sheet (W × D × H).

One circuit for the whole house

Electrical panel
Load calculation before the quote
20 A max. breaker
MCA 17 A · 220 V
Outdoor unit
Head 1
Head 2
Our RBQ licence covers electrical work (subclass 16).
01Room-by-room visit and surveyWe measure each zone and note insulation and windows. The on-site estimate is free.
02Heads and line layoutOne pair of lines per head.
03Outdoor unit baseAbove the snow line, away from the neighbours’ bedroom windows.
04Exposed, finished linesLines under line covers, no work inside the walls.
05Dedicated circuit220 V, MCA 17 A, 20 A protection. The panel load calculation is done before the quote.
06Commissioning, zone by zoneEach head is tested and the controls set up. Then the LogisVert application within 9 months.
14 · Sound

Published sound levels, on one scale.

We use the outdoor figure to choose where the unit goes.

29
38
54
27
58
20 dB(A)3040506070
29 Reference head, lowest speed38 Reference head, highest speed27 Class indoor median54 Outdoor unit58 Class outdoor median
Values in dB(A). Indoor values are those of the sheet’s reference head; each head has its own, confirmed for the chosen model. Municipal noise by-laws vary by borough.
15 · What sets it apart

What is particular about this machine.

Only facts published by ENERGY STAR, NEEP or the manufacturer.

Most EfficientENERGY STARAmong the year’s most efficient according to ENERGY STAR.
21,400BTU/h peak at −8 °CIts maximum capacity certified by NEEP, above its rated value.
10,080BTU/h at low speedMinimum certified capacity (NEEP): it slows down instead of stopping when a single room calls.
−20 °CColdest certified pointNEEP still lists 15,400 BTU/h at a COP of 2.23 at −4 °F.
120 WBase pan heaterHeater in the outdoor unit’s base pan, against ice (NEEP).
675R-32 GWPGlobal warming potential of R-32, versus 2,088 for R-410A (ENERGY STAR).
16 · Specifications

Every number, and where it comes from.

Each line carries its source; a line with no published value is not shown.

Performance
Cooling capacity (size)24,000 BTUSheet
Certified cooling at 35 °C24,000 BTU/hNEEP
SEER2 (seasonal cooling efficiency)22.5AHRI
EER2 (instant cooling efficiency)12.5AHRI
HSPF2 (seasonal heating efficiency, region IV)9.8AHRI
HSPF2, region V (coldest)7.7NEEP
Heating
Capacity at +8.3 °C24,600 BTU/h · COP 4.19NEEP
Capacity at −8 °C15,300 BTU/h · COP 2.93NEEP
Capacity at −15 °C17,300 BTU/h · COP 2.3NEEP
Capacity at −20 °C (max.)15,400 BTU/h · COP 2.23NEEP
Modulation range10,080 – 21,400 BTU/hNEEP
Heats down to−16 °CSheet
Zones and heads
Zones on this product2 Zones (Dual Zone)Sheet
Maximum zones3 Zones (Triple Zone)Sheet
Possible indoor modelsKNUAK091A, KNUAK121A, NUAK181A, KNMAB071A, KNUAB091A, KNUAB121A, KNMAB151A, KNUAB181ASheet
Indoor dimensions (W × D × H)32.94 x 7.56 x 12.13 inSheet
Vertical louversAutoSheet
Horizontal louversAutoSheet
Airflow (reference head)459 CFMSheet
Indoor sound (reference head)29 – 38 dB(A)Sheet
Installation
Outdoor unit (W × D × H)34.25 x 15.19 x 25.59 inSheet
Outdoor sound54 dB(A)Sheet
Base pan heater120 WNEEP
Electrical
Voltage220 VSheet
MCA (minimum circuit ampacity)17 ASheet
MOP (maximum overcurrent protection)20 ASheet
RefrigerantR-32Sheet
Wi-FiIncludedSheet
Certifications and warranty
AHRI214848483AHRI
ENERGY STARYes · ID 3553137ENERGY STAR
ENERGY STAR Most EfficientYesENERGY STAR
LogisVert grant (indicative)$765LogisVert
Warranty (compressor · parts · labour)10 yrs · 10 yrs · 0 yrsSheet
AirGreen extended warrantyPossibleSheet
17 · Official brochures

The manufacturer’s documentation, as PDF.

18 · Description

Everything we have written about this system.

Precise multi-zone comfort for typical buildings in Montreal, Laval, Longueuil, the North Shore and the South Shore

In the greater Montreal area, many residential dwellings don't behave like a uniform "cube": duplexes and triplexes with multiple floors, split-level houses , condos with glass facades , finished basements with higher humidity, less well-insulated rear additions, or closed bedrooms that quickly overheat in the summer. In this type of situation, a single-zone solution often forces compromises: one room is comfortable, another is too hot or too cold, and the thermostat needs constant adjustments.

The LG MULTI F R32 Dual Zone Heat Pump (outdoor unit KUMXB241A) addresses precisely this problem: providing a multi-zone base capable of supplying two zones (and up to three zones depending on the configuration) by modulating power rather than operating in an on/off fashion. The desired result is simple: stability , lasting comfort , and more logical energy management in two living spaces that don't require the same heating or cooling at the same time.

At AirGreen , we install these types of systems in Montreal (plexes, condos, townhouses) as well as in Laval , Longueuil , on the North Shore and the South Shore . The success of a multi-zone system depends not only on the compressor: it depends primarily on the selection of indoor units , the routing of refrigerant lines , condensate management , and rigorous commissioning.

What a dual-zone "Multi F" system actually represents

A multi-zone system is a platform: an outdoor inverter unit that distributes its capacity to two indoor units (wall-mounted, and sometimes other formats depending on compatibility). This allows:

  • Two comfort temperatures adapted to the use (e.g. cooler bedrooms, more stable living space).

  • Better consistency between rooms with different thermal loads (direct sunlight, humidity, air infiltration, kitchen).

  • A gentler modulation, useful in mid-season: less aggressive restarts, more regularity.

In practice, this often results in a level of comfort that "goes unnoticed": no need to constantly adjust, fewer perceived variations, and more pleasant air conditioning when humidity rises.

Key data for the KUMXB241A model (which we systematically check)

Here are the technical points that really matter when moving from the product to the actual installation:

  • Cooling capacity : 24,000 BTU (rated power).

  • Gas (refrigerant) : R-32 .

  • WiFi : included (depending on installed configuration and indoor unit(s) chosen).

  • Zones : 2 zones (Double Zone) , with the possibility of planning an evolution to a maximum of 3 zones depending on the project.

  • Outdoor noise level : approximately 54 dB(A) .

  • Power supply : 220V .

  • MCA : 17A ; MOP : 20A .

  • Warranty (compressor – parts – labor) : 10-10-0 years (additional warranty available under certain conditions).

  • AHRI : 214848483 .

  • ENERGY STAR® : Yes ; Cold Climate : No.

  • Advertised heating capacity : down to -16°C .

  • Power at -8°C : 15,300 BTU ; Power at -15°C : 17,300 BTU .

  • External dimensions (W x D x H) : 34.25 x 15.19 x 25.59 in .

  • Interior dimensions (example shown) : 32.94 x 7.56 x 12.13 in (depending on interior model chosen).

  • Indoor noise level : 29 / 38 dB(A) (depending on the indoor unit chosen and speed).

These figures help to avoid unpleasant surprises: actual capacity in cold weather, electrical requirements, choice of circuit breaker, outdoor location, neighborhood constraints, and acoustic comfort at night.


Choosing indoor units: the element that changes the feeling of comfort

Multi-zone systems are often purchased as "one compressor + two heads". In reality, it's the opposite: the indoor units determine the quality of comfort, air distribution, perceived noise, and long-term satisfaction.

For this model, several compatible indoor units can be used (e.g., KNUAK091A, KNUAK121A, NUAK181A, KNMAB071A, KNUAB091A, KNUAB121A, KNMAB151A, KNUAB181A ). A common mistake is to choose two identical capacities "by symmetry," without taking into account:

  • orientation (morning sun vs. late afternoon sun),

  • of the actual volume (higher ceilings, open area),

  • of use (bedrooms at night, office during the day),

  • of existing ventilation (hoods, fans, air exchanger),

  • humidity (basement, proximity to the kitchen, infiltration).

At AirGreen, we start with a very practical approach: each zone receives an indoor unit that corresponds to its function. An open living space does not have the same needs as a bedroom: air diffusion, ventilation speed, and "silent" settings become key criteria.

Automatic shutters and air distribution: technical details, daily impact

The specifications indicate that vertical and horizontal louvers are controlled in Auto mode (depending on the indoor unit selected). In practice, this translates to:

  • better air distribution in an uneven room,

  • less direct draft on a sofa or bed,

  • a gentler air conditioning sensation, especially at low speeds.

In bedrooms, this precision is often what makes the difference between "an air conditioner that can be heard" and "an air conditioner that you forget about".


AirGreen case study: two-story duplex with overheating bedrooms and a glass-enclosed living room

In a typical duplex (very common in Montreal ), the ground floor features an open-concept living area with large windows and a functional kitchen, while the upper floor contains smaller bedrooms, often more susceptible to temperature fluctuations. The owner wanted:

  • reduce summer discomfort in bedrooms,

  • stabilize the living room at the end of the day (sun + cooking),

  • limit noise and keep the facade clean.

We designed the project with a dual-zone configuration: one indoor unit optimized for the open-plan area, the other for the upper floor. The determining factor was not the raw power, but the placement:

  • The outdoor position was chosen to avoid resonance on the brick and minimize echo in a narrow courtyard.

  • Route of refrigeration lines planned to preserve aesthetics (line covers aligned, clean passages).

  • Drainage designed to prevent runoff onto walkways and reduce the risk of ice.

After commissioning, the most noticeable change was stability : fewer heat spikes upstairs and fewer fluctuations in the living room, even on humid days. In this type of building, that's exactly what a well-designed multi-zone system should deliver.


Heating and real limitations: understanding what "capacity -16°C" means

The product specifications indicate a heating capacity down to -16°C , and available power outputs at -8°C (15,300 BTU) and -15°C (17,300 BTU) . These figures are useful for setting expectations:

  • During the mid-seasons and moderately cold periods, the system can provide very efficient and comfortable heating.

  • When the temperature drops for an extended period, performance will depend on the building envelope, heat loss, and the distribution of zones.

  • A multi-zone system offers excellent comfort, but the sizing must remain logical: the goal is real comfort, not a theoretical promise.

At AirGreen, we approach this subject without ambiguity: we size for the use , we explain the limits, and we propose realistic strategies (distribution of zones, settings, and, if necessary, supplement to existing heating).


Electricity, protection and compliance: MCA/MOP are not details

The model requires a 220V power supply, with a minimum circuit amperage (MCA) of 17A and a maximum protection current (MOP) of 20A . In practice, this means:

  • a dedicated, compliant circuit

  • a circuit breaker of the appropriate rating,

  • a clean connection with an appropriate cable cross-section.

This aspect influences reliability and safety. A well-executed installation protects the equipment, simplifies future servicing, and prevents intermittent problems (outages, errors, instability).


AirGreen installation: on-site method, clean finishes, and measurable daily performance

A multi-zone system can look excellent on paper but be disappointing in practice if certain aspects are overlooked. Our approach is to treat the installation as a complete HVAC project: mechanical, refrigeration, electrical, condensate, acoustic, and commissioning.

Project stages (what we do in practice)

  • Analysis of the two zones : volumes, orientation, insulation, occupancy habits.

  • Selection of indoor units : power, acoustics, air diffusion, aesthetic constraints.

  • Route planning : optimized refrigerated lines, limited drilling, discreet line cover.

  • Condensate management : reliable drainage, protected evacuation, prevention of problematic flows.

  • Electrical verification : dedicated circuit, protections, conformity, communication between units.

  • Complete commissioning : testing, adjustments, validation of operation in cold/heating modes, usage advice.

Location of the outdoor unit: sound comfort and longevity

Perceived noise rarely depends solely on the dB(A) value. It also depends on the environment:

  • brick wall that reflects sound

  • narrow inner courtyard

  • balcony, deck, or corner near a bedroom window,

  • air circulation and free space around the unit.

We favour a location that limits reverberation, facilitates maintenance, and protects the unit from unnecessary accumulations (leaves, snow, dust).

WiFi and everyday use: real value, not a gimmick

When used intelligently, Wi-Fi helps maintain consistent comfort and minimizes manual adjustments. In homes where occupants alternate between being present and absent, simple management (stable settings, reasonable schedules, silent night modes) avoids intrusive reminders and improves the user experience.

We generally recommend:

  • consistent guidelines across zones,

  • a slight reduction at night rather than a large increase.

  • the use of low ventilation mode for bedrooms.

Maintenance and best practices: maintaining efficiency and clean air

A high-performing multi-zone system must remain clean and well-ventilated. Our maintenance recommendations are simple and effective:

  • Indoor unit filters : regular inspection, cleaning when necessary (frequency depends on dust, animals, renovations).

  • Outdoor clearance : keep a clear area around the outdoor unit to preserve airflow.

  • Drain monitoring : ensure that the drainage is not obstructed, especially in summer (high humidity).

  • Prevention after work : after sanding, plastering, renovations, avoid operating the device without precautions (fine dust).

A clean system consumes less energy, makes less noise, and maintains a more stable temperature.


Common mistakes we avoid (and that you would benefit from knowing)

  1. Oversizing for “safety” reasons : increases short cycles and can reduce dehumidification quality.

  2. Poor choice of indoor units : inadequate air distribution, more noise at night.

  3. Improvised route layouts : less clean finishes, risk of condensation, complicated maintenance.

  4. Neglected drainage : troublesome runoff, traces, risk of ice in cold season.

  5. Outdoor location chosen too hastily : sound reverberation, difficult access, more expensive maintenance.


LogisVert subsidy and performance information: secure your application

Your product page displays a Provincial Grant (LogisVert) of $765 (updated: November 26, 2025 ). The value of professional support here is to reduce errors.

  • consistency of numbers and information (e.g. AHRI 214848483 ),

  • photos and evidence at the right time

  • Installation compliant and documented.

A clean and consistent file saves time and limits administrative returns.


Why this model is often a good solution for the Montreal region

This model stands out particularly in the following scenarios:

  • Duplexes/multi-storey houses : two zones with different needs.

  • Buildings with glazed rooms : high air conditioning load in the afternoon.

  • Noise-sensitive rooms : possibility of targeting quieter and well-positioned indoor units.

  • Open area + closed space : more logical management than an overused 1-zone.

With careful sizing and installation, the LG MULTI F R32 dual zone 24,000 BTU becomes a concrete solution: comfort, control, and ease of use.


Conclusion

For a dual-zone heat pump like the LG MULTI F R32 (KUMXB241A) , the final result depends as much on the product as on the installation: choice of indoor units, pipe routing, electrical compliance, drainage, and settings. At AirGreen , we offer a comprehensive, field-oriented approach, with a clear proposal and clean finishes.

Contact AirGreen for an on-site estimate, a multi-zone recommendation tailored to your two zones, and a detailed quote for Montreal , Laval , Longueuil , North Shore and South Shore .

19 · Questions

What people ask us about multi-zone systems.

Can I heat one room and cool another at the same time?

No. On a multi-zone system like this one, every head works in the same mode, heating or cooling. Each room still keeps its own set temperature.

What happens when every room calls for heat?

They share the outdoor unit’s capacity: 15,300 BTU/h at −8 °C, 17,300 at −15 °C.

How many heads can I connect?

Up to 3 on this outdoor unit. This product is configured for 2 heads.

How much is the LogisVert grant?

$765 according to Hydro-Québec’s list of October 1, 2026. The grant never exceeds 100 % of the cost before taxes; apply within 9 months of installation.

Is it ENERGY STAR certified?

Yes, ID 3553137. It also meets the ENERGY STAR Most Efficient criteria, according to the ENERGY STAR database.

Down to what temperature does it heat?

Down to −16 °C.

Is it noisy?

Indoors, the reference head goes down to 29 dB(A). Outdoors, 54 dB(A): we place the unit away from bedroom windows.

Why a multi-zone instead of several wall units?

One outdoor unit on the wall and one circuit. In return, the rooms share the capacity, and if the outdoor unit stops, every zone stops.

What does the warranty cover?

Our sheet lists 10 years on the compressor and 10 years on parts; labour is not included by the manufacturer. AirGreen extended warranty: possible.

AirGreen

A multi-zone system is planned room by room. At your home.

We measure every room, draw the line route and choose the right head for each zone. The on-site estimate is free and the quote arrives within 24 h.

RBQ 5645-9605-01Ventilation 15.8, refrigeration 15.10, electrical 16
We handle the circuitOur licence covers the electrical work
LogisVert : $765AHRI 214848483 checked against the list of October 1, 2026
Beware of scamsHydro-Québec does no phone or door-to-door solicitation for LogisVert
Sources checked on October 1, 2026.NEEP, Cold Climate Air Source Heat Pump List, product 392649 (AHRI 214848483): capacities and COP, modulation, SEER2, EER2, HSPF2.ENERGY STAR certified heat pump database, ID 3553137.Hydro-Québec, LogisVert eligible heat pump list (owner, existing home), file of October 1, 2026; participation guide, version 1.10.Costs: Hydro-Québec Rate D, 11.142 ¢/kWh (second tier, since 1 April 2026). Amounts shown are estimates; only the responsible bodies confirm the grant awarded.