LG

LG MULTI F R32 Dual Zone Heat Pump | 36000 BTU Compressor

In stock
SKU: KUMXB361A
36,000BTU/h · 2 heads
−16 °Cheats down to
$1,050LogisVert, indicative
ENERGY STAR®ENERGY STAR Most EfficientWi-Fi includedR-32Up to 4 heads
Talk to a technician · 514 316-2973
Outdoor unit KUMXB361APossible indoor models KNUAK091A, KNUAK121A, NUAK181A, KNMAB071A, KNUAB091A, KNUAB121A, KNMAB151A, KNUAB181A, KNMAB241AAHRI 215402337· ENERGY STAR 3621272
In short

The LG Multi F R32 36 000 multi-zone heat pump heats and cools 2 rooms with a single outdoor unit. it delivers 21,000 BTU/h at −8 °C, heats down to −16 °C and qualifies for a $1,050 LogisVert grant. Installed by AirGreen in Montréal, Laval, Longueuil, the North Shore and the South Shore.

01 · The verdict in 10 seconds

2 rooms, one outdoor unit.

Compared with the 141 multi-zone systems of 36,000 BTU we sell. Every number on this page carries its source.

ENERGY STAR Most EfficientNEEP 389375AHRI 215402337LogisVert · October 1, 2026
+Only 54 dB(A) outdoorsRank 4 (tied) of 141. Class median: 61 dB(A).
+COP 2.24 at −15 °CRank 13 (tied) of 118. Class median: 1.90.
!Good to know: $1,050 LogisVert grantRank 98 of 100; class median: $3,480.
21,000BTU/h certified at −8 °C
−16 °Cstill heating
2 → 4heads, on the same unit
2.78COP at −8 °C
$1,050LogisVert, indicative
02 · The machine

The parts that make a multi-zone system.

Tap a part to learn more.

KUMXB361A

Outdoor unit

One compressor for the whole house. It supplies up to 4 heads and modulates from 10,080 to 28,400 BTU/h depending on what the rooms call for (NEEP).

03 · How it works

Turn rooms on and off. Watch the power being shared.

One outdoor unit supplies every head: when several rooms call at once, they share its capacity. Pick an outdoor temperature.

04 · My plan

Tell us your rooms. We tell you if this size is enough.

Pick the number of rooms and their size. The estimate targets a −15 °C day; it is a guide, the real calculation is done room by room at your home.

05 · The series

The whole series at a glance: find the box that fits you.

Each box is a product: the outdoor unit’s size, and the number of heads.

Outdoor2 zones3 zones4 zones5 zones6 zones7 zones8 zones
18,000BTU
2
24,000BTU
23
30,000BTU
234
36,000BTU
Here34
48,000BTU
2345678

LG Multi F R32 36 000 · 2 zones

21,000 BTU/h
at −8 °C
$1,050
LogisVert

Up to 4 heads on this outdoor unit. Tap another box to see that size.

06 · Deep cold

At −15 °C, it still delivers 53 % of its rated capacity.

Tap a temperature: certified capacity, efficiency and the cost of one hour of heating.

It slows down, it speeds up: the certified modulation range

Light bar: from minimum to maximum capacity. Dark mark: the rated value.

+8.3 °C
10,080 → 41,600 BTU/h
-8 °C
17,040 → 28,400 BTU/h
-15 °C
14,640 → 25,200 BTU/h
Source: NEEP, minimum, rated and maximum ratings at 47, 17 and 5 °F.
07 · The bill

At every temperature, cheaper than baseboards.

Cost of one hour at full output, for the same heat delivered. Hydro-Québec Rate D, second tier: 11.142 ¢/kWh.

08 · Efficiency

The official ratings, on the same scales as before.

SEER2, HSPF2 and EER2 come from the AHRI certification. The mark shows the median of the same-size multi-zone systems we sell.

SEER2 · seasonal cooling21.5
Scale 1 – 30Median: 21
Rank 61 (tied) of 141 in its class.
HSPF2 · seasonal heating9.5
Scale 1 – 15Median: 10
Rank 82 (tied) of 141 in its class.
EER2 · cooling in peak heat12.5
Scale 1 – 20Median: 12
Rank 39 (tied) of 138 in its class.
COP at −15 °C2.24
Scale 0 – 4Median: 1.9
Rank 13 (tied) of 118 in its class.
ENERGY STAR Most EfficientCold climate · ID 3621272 · ENERGY STAR database
09 · LogisVert grant

A grant you can calculate, not guess.

21,000 BTU/h÷ 1,000 ×$50=$1,050

The capacity at −8 °C comes from Hydro-Québec’s list of October 1, 2026. $50 per 1,000 BTU/h is the rate for ENERGY STAR heat pumps (guide v1.10).

Set for this system (AHRI 215402337). Another head combination (ducted, console) can change the AHRI number, and so the amount.
Cap: the grant never exceeds 100 % of the purchase and installation cost before taxes.
9 months after installation to apply; +5 % when two measures are in the same request.
All about LogisVert, with the simulator
10 · Report card

Where it ranks among same-size multi-zone systems.

Compared with the 141 multi-zone systems of 36,000 BTU we sell, using the LogisVert list figures. Weaknesses too, said plainly.

11 · Head-to-head

Against three other brands in its class.

Same rated size, other manufacturers. Pick the opponent.

12 · Multi-zone or wall units

One multi-zone or several wall units? Both sides, honestly.

This multi-zone2 wall units
On the wall1 outdoor unit2 outdoor units
Electrical1 dedicated circuitOne circuit per unit
CapacityShared between roomsReserved for each room
If the outdoor unit stopsEvery zone stopsOnly one room
ModesSame mode everywhereEach room chooses
LogisVert$1,050 for the systemDepends on each model

We compare both options on your floor plan during the estimate.

13 · Installation

What to know before installing a multi-zone system.

Dimensions, wiring and lines, drawn. Then our six steps.

The outdoor unit, dimensioned

32.84 in
KUMXB361ADepth 15.66 in
37.41 in
Dimensions: product sheet (W × D × H).

One circuit for the whole house

Electrical panel
Load calculation before the quote
25 A max. breaker
MCA 19 A · 220 V
Outdoor unit
Head 1
Head 2
Our RBQ licence covers electrical work (subclass 16).
01Room-by-room visit and surveyWe measure each zone and note insulation and windows. The on-site estimate is free.
02Heads and line layoutOne pair of lines per head.
03Outdoor unit baseAbove the snow line, away from the neighbours’ bedroom windows.
04Exposed, finished linesLines under line covers, no work inside the walls.
05Dedicated circuit220 V, MCA 19 A, 25 A protection. The panel load calculation is done before the quote.
06Commissioning, zone by zoneEach head is tested and the controls set up. Then the LogisVert application within 9 months.
14 · Sound

Published sound levels, on one scale.

We use the outdoor figure to choose where the unit goes.

29
38
54
28
61
20 dB(A)3040506070
29 Reference head, lowest speed38 Reference head, highest speed28 Class indoor median54 Outdoor unit61 Class outdoor median
Values in dB(A). Indoor values are those of the sheet’s reference head; each head has its own, confirmed for the chosen model. Municipal noise by-laws vary by borough.
15 · What sets it apart

What is particular about this machine.

Only facts published by ENERGY STAR, NEEP or the manufacturer.

Most EfficientENERGY STARAmong the year’s most efficient according to ENERGY STAR.
28,400BTU/h peak at −8 °CIts maximum capacity certified by NEEP, above its rated value.
10,080BTU/h at low speedMinimum certified capacity (NEEP): it slows down instead of stopping when a single room calls.
−20 °CColdest certified pointNEEP still lists 20,800 BTU/h at a COP of 2.05 at −4 °F.
120 WBase pan heaterHeater in the outdoor unit’s base pan, against ice (NEEP).
675R-32 GWPGlobal warming potential of R-32, versus 2,088 for R-410A (ENERGY STAR).
16 · Specifications

Every number, and where it comes from.

Each line carries its source; a line with no published value is not shown.

Performance
Cooling capacity (size)36,000 BTUSheet
Certified cooling at 35 °C32,800 BTU/hNEEP
SEER2 (seasonal cooling efficiency)21.5AHRI
EER2 (instant cooling efficiency)12.5AHRI
HSPF2 (seasonal heating efficiency, region IV)9.5AHRI
HSPF2, region V (coldest)8.1NEEP
Heating
Capacity at +8.3 °C36,000 BTU/h · COP 3.84NEEP
Capacity at −8 °C21,000 BTU/h · COP 2.78NEEP
Capacity at −15 °C19,400 BTU/h · COP 2.24NEEP
Capacity at −20 °C (max.)20,800 BTU/h · COP 2.05NEEP
Modulation range10,080 – 28,400 BTU/hNEEP
Heats down to−16 °CSheet
Zones and heads
Zones on this product2 Zones (Dual Zone)Sheet
Maximum zones4 Zones (Quad Zone)Sheet
Possible indoor modelsKNUAK091A, KNUAK121A, NUAK181A, KNMAB071A, KNUAB091A, KNUAB121A, KNMAB151A, KNUAB181A, KNMAB241ASheet
Indoor dimensions (W × D × H)32.94 x 7.56 x 12.13 inSheet
Vertical louversAutoSheet
Horizontal louversAutoSheet
Airflow (reference head)459 CFMSheet
Indoor sound (reference head)29 – 38 dB(A)Sheet
Installation
Outdoor unit (W × D × H)37.41 x 15.66 x 32.84 inSheet
Outdoor sound54 dB(A)Sheet
Base pan heater120 WNEEP
Electrical
Voltage220 VSheet
MCA (minimum circuit ampacity)19 ASheet
MOP (maximum overcurrent protection)25 ASheet
RefrigerantR-32Sheet
Wi-FiIncludedSheet
Certifications and warranty
AHRI215402337AHRI
ENERGY STARYes · ID 3621272ENERGY STAR
ENERGY STAR Most EfficientYesENERGY STAR
LogisVert grant (indicative)$1,050LogisVert
Warranty (compressor · parts · labour)10 yrs · 10 yrs · 0 yrsSheet
AirGreen extended warrantyPossibleSheet
17 · Official brochures

The manufacturer’s documentation, as PDF.

18 · Description

Everything we have written about this system.

A high-end, multi-zone solution for two spaces, designed for the Greater Montreal climate.

When a home needs to be heated and cooled consistently in two distinct zones (ground floor + upper floor, front wing + rear wing, main residence + intergenerational living space, etc.), the real challenge isn't simply "having a certain number of BTUs." The challenge lies in achieving stable distribution , precise control by zone , and performance that remains reliable when conditions change: heat waves, high humidity, cool nights, thaws, and the dry cold of January.

The LG MULTI F R32 36,000 BTU DoubleZone heat pump , with its KUMXB361A outdoor unit, aims for exactly this balance: a multi-zone base capable of managing two indoor units (and able to expand to more zones depending on the installation), variable speed operation, and technical parameters that really matter for houses and plexes in Montreal , Laval , Longueuil , as well as for properties on the North Shore and South Shore .

At AirGreen , we very often see the same reality in the field: a house that feels like two separate zones, but is treated as if everything were uniform. The result: the upper floor is uncomfortable in the summer, the ground floor is uneven in the winter, and the homeowner spends all their time fiddling with the settings. A well-designed DualZone aims for the opposite: simple controls, consistent comfort, and a feeling of stability that is noticeable every day.


Key elements of the model (what you need to remember)

  • Cooling capacity: 36,000 BTU

  • 2-zone system (Double Zone) , with the possibility of evolving towards a larger multi-zone architecture depending on the configuration

  • R-32 refrigerant, for a more modern approach in terms of efficiency and environmental impact

  • Wi-Fi included (depending on the control configuration/compatibility of the indoor units)

  • ENERGY STAR®: Yes (according to product information)

  • LogisVert provincial subsidy: $1050 (subject to eligibility and application details, to be validated in the file)

These are useful guidelines, but the key lies in the design: which interior units , where to place them, how to manage line lengths, and how to balance the actual needs of the rooms.


What we aim for with a DualZone: stable comfort, real control, measurable efficiency

A multi-zone heat pump is not a “comfort gadget”. When it is properly sized and installed, it becomes a very logical thermal management tool: each zone receives the capacity and airflow strategy it actually needs.

How does a multi-zone system behave on a daily basis (simple and useful explanation)?

In a typical house in Greater Montreal, the thermal loads are not equal:

  • Floors : more accumulated heat, often more glazing, sometimes closed bedrooms.

  • Ground floor : exterior doors, corridors, kitchen, faster variations.

  • Rooms facing south/west : intense solar gain in the afternoon during summer.

  • Basement : inertia, humidity, different needs.

With an LG MULTI F DualZone system , the outdoor unit acts as a "distribution center." It adapts its operation to the demands of the two indoor units. This allows for better management of:

  • Rapid variations (kitchen, open area, direct sunlight)

  • Stable needs (rooms, offices)

  • The sensation of air currents (more controlled blowing)

  • The consistency between two floors, especially in duplexes and houses with central staircases

The goal is not to have “stronger”, but to have more just .


36,000 BTU: when it's an excellent choice… and when caution is advised

A 36,000 BTU Dual Zone unit becomes relevant in several scenarios common to our customers:

  • Duplex, triplex, renovated house with extension

  • Open plan + glass-roofed upper floor

  • Older dwelling (variable insulation) where robust capacity is desired

  • We need reliable air conditioning in the summer, without losing the logic of heating in the shoulder seasons.

However, we always emphasize one point: nominal power alone is not enough. The success of a multi-zone system depends on the capacity distribution between the two indoor units and the room usage strategy.

The most common mistake: “using two heads because you can”

We still see installations where two indoor units have been chosen “at random” (or simply based on availability), without analysis:

  • The actual volume of the rooms

  • Orientation and the sun

  • The rooms that are closed at night

  • Lifestyle (teleworking, active cooking, presence of pets, etc.)

The result: one area is working too hard, the other not hard enough, and the system becomes frustrating.

At AirGreen , we avoid this trap by starting with the building, not the catalogue.


The true heart of the project: choosing and balancing the indoor units

Your product page lists several possible interior models (depending on size and series). For a DoubleZone project, this list is not a "menu." It's a set of tools, and the correct installation depends on the specific building.

How we select indoor units (field method)

  1. Load analysis (simplified but rigorous)

    • surface areas, ceiling height, insulation, infiltration, orientation

  2. Understanding the usage

    • Closed rooms, remote work, kitchen, schedules, seasonal needs

  3. Choice of air strategy

    • Avoid direct airflow, promote natural air circulation, and limit dead zones.

  4. Installation constraints

    • routing of lines, drainage, access, aesthetics, local regulations

  5. Settings and commissioning

    • ventilation speed, louvers, settings, modes, multi-zone optimization

Real-life example (Montreal): renovated duplex, upper floor too hot

In a renovated duplex, the upstairs overheated in the summer, while the downstairs remained more stable. A "one large unit in the center" approach would have created a permanent compromise. With DoubleZone, the upstairs received a dedicated indoor unit, and the downstairs a second, with a distribution strategy that avoids uncomfortable air jets. The most striking result wasn't a number: it was the disappearance of the reflex to constantly adjust the settings. When people stop adjusting, it's because they're comfortable.

Real-life example (Laval): bungalow extended, new section difficult to balance

In an extended bungalow, the new section (often with more windows) became uncomfortable. With a DoubleZone system, the main section and the extension were treated as two separate zones. This allowed for control of the extension without affecting the entire house, and maintained a simple and stable temperature control system.


Multi-zone installation: the details that make the difference in Montreal, Laval, Longueuil

A multi-zone heat pump can be efficient, but it must be installed with a coherent approach. Here are the key points that make all the difference, especially in buildings in Greater Montreal.

1) The location of the outdoor unit: noise, clearances, durability

Outdoor unit in the courtyard, on a wall bracket, on a slab, on a structure… the choice is never neutral. We analyze:

  • Risk of resonance (corner between two walls, enclosed balcony, alcove)

  • Clearances for air circulation and service access

  • Snow/ice accumulation and drainage management

  • Protection against splashes (salt, ice, packed snow)

Even with a technically well-designed machine, a poorly chosen location can create unnecessary complaints: vibration, structural noise, difficult access for service.

2) Refrigerated circuit: aesthetics and performance

Multi-zone systems involve refrigeration lines and condensate drainage. We pay attention to:

  • Clean and watertight perforations

  • Discreet and durable pipe cover

  • Protection against UV rays and mechanical stress

  • Reliable slope and drainage to prevent backflow or damage

In Montreal's apartment buildings or Longueuil's townhouses, the discreetness of the installation is often just as important as performance. A clean installation protects your investment and your facade.

3) Electrical: compliance, stability, safety

For 220V systems, it's essential to check the panel's capacity and ensure adequate protection, and avoid "quick fixes" that end up being expensive. We confirm:

  • Driver caliber

  • Circuit breaker and protection

  • External disconnection compliant

  • Grounding

A serious HVAC installation is not only seen by the result: it is seen by the respect for electrical logic.

4) Winter management: defrosting, drainage, perceived comfort

Defrosting is normal in heating systems. What makes the difference is:

  • The way in which the air is blown during these phases

  • The stability of the instructions and ventilation

  • Water and ice management outdoors

  • The location avoids creating an “ice rink” in front of a passageway

We explain these realities to our customers from the outset, because a well-informed customer better understands the normal behavior of a heat pump and gets more out of their system.


Real efficiency: what influences your bill (beyond the numbers)

Efficiency indices (SEER2, HSPF2, COP at certain temperatures) provide benchmarks, but in practice, savings mainly come from the following combination:

  • Consistent sizing (neither too small nor too large)

  • Intelligent modulation (better stability, fewer short cycles)

  • Adjusted settings (ventilation, shutters, modes)

  • Minimal but regular maintenance

  • Usage habits (reasonable instructions, stable settings)

What we often observe among owners

When a multi-zone system is well designed:

  • People are keeping to stable guidelines

  • The rooms are more uniform.

  • We experience fewer "peaks" of hot/cold

  • The house is more comfortable in the shoulder seasons, when poorly sized systems become irritating.


Wi-Fi and control: useful when used correctly

Wi-Fi control (depending on configuration) is useful for:

  • Adapt instructions according to the schedule (teleworking, children, absences)

  • Follow habits and avoid extreme settings

  • Adjust one area without disturbing the other

However, we recommend a simple approach: smart controls are useless if the basic design is poor. Wi-Fi should be an enhancement , not a crutch.


Maintenance and service: what we recommend to maintain performance

To maintain consistent performance in Montreal , Laval , Longueuil , and in the windier areas of the North Shore or the more humid areas of the South Shore , we recommend:

Maintenance on the indoor unit side

  • Filter cleaning (frequency depending on usage, dust, animals)

  • Checking the drain and flow

  • Visual inspection of the heat exchangers (dust, obstruction)

  • Checking for abnormal noise (vibration, fan wheel)

Maintenance on the outdoor unit side

  • Snow and debris removal

  • Checking the stability of the support and the anti-vibration devices

  • Visual inspection of the fins and the coil

  • Gentle cleaning when necessary (without damaging the fins)

A concept often overlooked: perceived performance

A system can "work" and yet be less comfortable. The service isn't just about repairs; it's about maintaining a high level of comfort : airflow, stability, and consistency between zones.


Common mistakes we correct (and how to avoid them)

Here's what we see most often during assessments or takeovers:

  • Poorly positioned indoor units : blows directly onto a resting area → discomfort, complaints of drafts.

  • Undersized critical zone : glazed floor or sunny room → discomfort and overuse of the second zone.

  • Improvised line layout : visually cumbersome installation, difficult maintenance, risk of drainage problems.

  • Inadequate external support : vibration, structural noise, instability in winter.

  • Inconsistent settings : speeds too high, extreme instructions, flaps incorrectly oriented.

Our rule of thumb: a successful multi-zone installation is a combination of design , execution , and commissioning . That's where the difference lies between "it works" and "it's comfortable."


Why choose AirGreen for an LG Multi F Dual Zone 36,000 BTU

A DualZone heat pump is an investment that must be protected by a rigorous approach. At AirGreen , our added value is simple and concrete:

  • On-site assessment to validate the actual constraints (building, layout, aesthetics, noise)

  • Clear final offer before work begins (transparent pricing, no surprises)

  • Clean installation designed for durability (fixings, pipe covers, drainage, electrical)

  • Complete commissioning (settings, explanations, zone optimization)

  • Excellent support (service, documentation, usage tips)

This model, LG MULTI F R32 36,000 BTU Dual Zone Heat Pump – KUMXB361A , is a very relevant option for houses and plexes where real comfort is desired in two separate zones, without multiplying outdoor equipment, and while maintaining a simple control logic.


For what type of property is this model often ideal?

  • Duplex / triplex (naturally separated zones)

  • Two-story house (significant temperature difference between levels)

  • Bungalow extended (new section difficult to balance)

  • Two-level condo (mezzanine bedroom, open concept)

  • House with lots of windows (variable charges)

In all these cases, multi-zone becomes a tool for comfort and energy management, provided that the installation is adapted to the reality of the building.


Do you want an accurate estimate and a proposal tailored to your property in Montreal, Laval, Longueuil, on the North Shore or the South Shore?
Contact AirGreen for an assessment and quote: we will propose a coherent DoubleZone configuration (capacity distribution, unit location, line routing, installation details) to achieve stable and lasting comfort.

19 · Questions

What people ask us about multi-zone systems.

Can I heat one room and cool another at the same time?

No. On a multi-zone system like this one, every head works in the same mode, heating or cooling. Each room still keeps its own set temperature.

What happens when every room calls for heat?

They share the outdoor unit’s capacity: 21,000 BTU/h at −8 °C, 19,400 at −15 °C.

How many heads can I connect?

Up to 4 on this outdoor unit. This product is configured for 2 heads.

How much is the LogisVert grant?

$1,050 according to Hydro-Québec’s list of October 1, 2026. The grant never exceeds 100 % of the cost before taxes; apply within 9 months of installation.

Is it ENERGY STAR certified?

Yes, ID 3621272. It also meets the ENERGY STAR Most Efficient criteria, according to the ENERGY STAR database.

Down to what temperature does it heat?

Down to −16 °C.

Is it noisy?

Indoors, the reference head goes down to 29 dB(A). Outdoors, 54 dB(A): we place the unit away from bedroom windows.

Why a multi-zone instead of several wall units?

One outdoor unit on the wall and one circuit. In return, the rooms share the capacity, and if the outdoor unit stops, every zone stops.

What does the warranty cover?

Our sheet lists 10 years on the compressor and 10 years on parts; labour is not included by the manufacturer. AirGreen extended warranty: possible.

AirGreen

A multi-zone system is planned room by room. At your home.

We measure every room, draw the line route and choose the right head for each zone. The on-site estimate is free and the quote arrives within 24 h.

RBQ 5645-9605-01Ventilation 15.8, refrigeration 15.10, electrical 16
We handle the circuitOur licence covers the electrical work
LogisVert : $1,050AHRI 215402337 checked against the list of October 1, 2026
Beware of scamsHydro-Québec does no phone or door-to-door solicitation for LogisVert
Sources checked on October 1, 2026.NEEP, Cold Climate Air Source Heat Pump List, product 389375 (AHRI 215402337): capacities and COP, modulation, SEER2, EER2, HSPF2.ENERGY STAR certified heat pump database, ID 3621272.Hydro-Québec, LogisVert eligible heat pump list (owner, existing home), file of October 1, 2026; participation guide, version 1.10.Costs: Hydro-Québec Rate D, 11.142 ¢/kWh (second tier, since 1 April 2026). Amounts shown are estimates; only the responsible bodies confirm the grant awarded.