LG

LG DUALCOOL R32 Heat Pump | 24000 BTU | Laval

In stock
SKU: KUSAP241A
Provincial Subsidy (LogisVert): 1896 $ (Updated: November 26, 2025)
Model Number (Interior): KNSAP241A
Model Number (External): KUSAP241A
AHRI: 215828272
ENERGY STAR®: Yes
ENERGY STAR® (Cold Climate): Yes / Yes
# ENERGY STAR ID: 3721915
Heating Capacity: -16 °C
Cooling Capacity: 24,000 BTU
Gas (Freon): R-32
WiFi: Included

SEER2 (Seasonal Air Conditioning Efficiency)

1 22.0 30

HSPF2 (Seasonal heating efficiency)

1 9.7 15

EER2 (Instantaneous efficiency in air conditioning)

1 13.0 20

COP at -8 °C (Heating energy efficiency)

1 1.8 3
Nominal Power: 24,000 BTU
Power at -8°C: 15800 BTU
Power at -15°C: 20000 BTU
Interior Dimensions (L x D x H): 41.72 x 10.44 x 14.72 in
Vertical flap control (Air direction): Auto
Horizontal flap control (Air direction): Auto
Sound Pressure Level (Indoor): 30 / 49 dB(A)

CFM (Airflow)

1 919
External Dimensions (L x W x H): 37.41 x 14.19 x 32.75 in
Piping: 3/8 - 5/8 po
Sound Pressure Level (Exterior): 56.0 dB(A)
Voltage: 220 V
MCA (Minimum Circuit Ampacity): 19 A
MOP (Maximum Overcurrent Protection): 30 A
Warranty (Compressor - Parts - Labor): 10-10-0 years
Additional Warranty: Possible

A 24,000 BTU unit designed for the real-life needs of Laval: stable comfort, quiet operation, and connectivity.

In Laval , the requests we receive are often similar, even though each house has its own unique characteristics: an open-concept living area that overheats by late morning, an upper floor that becomes difficult to cool during a heat wave, a basement that's more humid than expected, or a condo where the noise from a poorly placed outdoor unit becomes a daily source of stress. In reality, a 24,000 BTU wall-mounted heat pump isn't simply "an air conditioner": it's an HVAC system that must simultaneously manage temperature , humidity , quiet operation , stability , and operating costs .

The LG DUALCOOL R32 | 24,000 BTU heat pump is one of the solutions we recommend when a project demands a clear balance: a unit robust enough for typical residential spaces in Laval , yet capable of fine-tuning its operation to avoid the "on/off" effect and maintain consistent comfort. Its inverter compressor (variable speed) and comfort-oriented design (sunshade control, smart modes) deliver precisely the feeling most homeowners are looking for: a comfortable home without the feeling of constantly battling the system.

What homeowners really want… and how a good 24,000 BTU meets those expectations

When a client calls us for a heat pump in Laval , the goal is almost never simply "cooling." Their expectations are more specific:

  • Efficiently cool an open area and control peak periods (direct sunlight, cooking, guests).

  • Dehumidify without cooling too much, especially on hot days when the air seems to “stick”.

  • Heat early and late in the season with a feeling of gentleness (no overheating followed by a rapid drop).

  • Obtaining a quiet system is especially important in condos, semi-detached houses, or when a room is close to the installation wall.

  • Having a simple and modern control, often via Wi-Fi , to adapt comfort to the rhythm of life (teleworking, children, variable hours).

These are reasonable expectations, but they come with one condition: the heat pump must be properly sized and installed . A 24,000 BTU unit can be excellent… or become a problem if it's oversized, poorly positioned, or installed "as quickly as possible." Our role at AirGreen is to transform a high-performing product into tangible results: real comfort, consistent energy consumption, and long-term reliability.

Key data that directly influence comfort and installation

In a residential project, certain characteristics are crucial. Without getting into the technical details, here's what has a direct impact on success:

  • Cooling capacity: 24,000 BTU (useful for open areas, large ground floors, or configurations where a real air conditioning presence is desired).

  • R-32 refrigerant : an increasingly common choice for modern systems, associated with a logic of efficiency and performance.

  • Wi-Fi included : handy if you want to stabilize the house before returning, adjust the setting for the night, or avoid extreme changes.

  • Carefully crafted sound levels (an often underestimated point when buying, but major in the daily experience).

  • 3/8 – 5/8 piping : a detail that seems trivial, but which influences the routing, the type of connection, and the quality of the finish.

  • 220V power supply with electrical parameters to be respected (protection, wiring, circuit breaker): essential for safety and stability.

And there's one aspect we particularly like about this type of platform: the ability to accommodate installation configurations where the distance between the indoor and outdoor units can be greater. In Laval , this is common: people want to conceal the outdoor unit, respect a facade, avoid a balcony, work around a room, or manage a condominium association that mandates a specific location.

A typical AirGreen scenario in Laval: when the “ideal” location is not the “easy” location

We often see this case: a house in Laval (Sainte-Rose, Duvernay, Vimont, Fabreville… no matter the sector) where the owner wants the indoor unit in the main area — where the family lives — but where the outdoor unit cannot be placed directly behind the wall, for reasons of noise, neighbors, regulations, aesthetics or simply traffic logic.

In these projects, two mistakes often occur when the installation is done without careful planning:

  1. The indoor unit is installed "where the piping exits quickly", therefore in the wrong place for air diffusion.

  2. The outdoor unit is placed "where it's easy", so too close to a window, too exposed, or too audible.

Our approach is different: we first look for the position that provides stable comfort (consistent air diffusion, better dehumidification, less stratification), then we build a clean, protected, maintainable and discreet piping system.

The observed results were very concrete:

  • The temperature becomes more uniform: fewer “too cold” and “too hot” areas.

  • The unit works more calmly: fewer abrupt cycles, a better sense of consistency.

  • Noise is better controlled: especially in the evening, when the house is quiet.

  • The installation is more durable: better protection of the lines, clear access for maintenance, fewer surprises.

Why does R-32 also change the way the project is installed and run?

R-32 is part of a new generation of systems, and it requires meticulous installation. It's not complicated, but it does demand discipline: thorough vacuuming, airtightness, impeccable connections, and adherence to best practices at every stage.

In real life, it's not the "brand name on the box" that determines performance: it's the complete installation. A high-quality heat pump installed with shortcuts immediately loses its advantage.

At AirGreen , this is precisely what we avoid: an installation “that works today” but causes constant adjustments, noise complaints, temperamental drains, or inconsistent performance.

Installation and performance: our AirGreen method (and the most common mistakes we correct)

There's a difference between installing a heat pump and installing a coherent HVAC system. A coherent installation is one that:

  • respects the volumes

  • distributes the air intelligently,

  • manages condensation

  • limits noise

  • protects the piping

  • and makes maintenance easier.

Here are the points we systematically address.

1) Sizing: the 24,000 BTU unit must be “just right”, not “randomly chosen”

Many people believe that a larger capacity is always better. In reality, an oversized heat pump can create:

  • short cycles (the house cools down quickly, then the machine stops, then restarts),

  • less efficient dehumidification

  • a feeling of variation

  • sometimes even consumption that does not meet expectations.

Conversely, too low a capacity forces the machine to work continuously, especially during extreme periods.

Our method: analysis of surface areas, orientation, windows, insulation, volumes, and occupancy habits. In many configurations in Laval , 24,000 BTU is an excellent compromise — but only if the unit is placed where it can truly "serve" the house.

2) Placement of the indoor unit: comfort, air circulation, and daily life

The location of the indoor unit is one of the most important factors. A good location:

  • diffuses the air along the axis of natural circulation,

  • avoid blowing directly onto a resting area.

  • limits stratification (warm air at the top, cool air at the bottom),

  • improves the perception of comfort (less "buzzing", more stability).

In the open areas of Laval , we often favour a position that “captures” the heat zones (windows, kitchen, stairs), while maintaining a pleasant airflow.

3) Noise management: a comfort that is especially noticeable at night

Silence is a major criterion, particularly:

  • in a condo

  • in houses with rooms close to the facade,

  • or in areas where proximity between neighbors necessitates intelligent installation.

At AirGreen , we address noise in two ways:

  • Interior : positioning, support, mounting stability, air diffusion, and adjustments.

  • Exterior : location, clearances, anti-vibration support, orientation, and distance from windows.

Noise is not just a matter of decibels: it is also a matter of tone, transmitted vibrations, and relative position to the structure.

4) Condensation drainage: the #1 cause of avoidable “minor problems”

A heat pump in an air conditioning system produces water. The drainage system must be reliable.

  • constant slope,

  • logical output,

  • frost protection depending on exposure,

  • clean finish to prevent leaks and stains.

In several cases in Laval , we see drains installed "correctly" at the time, but poorly designed for winter or rainy periods. We prioritize a durable and clean solution, because water-related service calls are among the most frustrating for a homeowner... and yet the easiest to avoid.

5) Piping and finishing: the installation must be attractive, protected, and maintainable

A good installation is also one that can be maintained. We pay attention to:

  • mechanical protection of the lines

  • stability (vibrations, expansions),

  • proper insulation,

  • the discreet path,

  • watertight and clean wall penetrations,

  • and future access to valves and fittings.

This is a point that makes a big difference to the perceived value of the work. On the web, we see “functional” installations. In the field, we aim for an installation that remains clean and solid after several seasons, in the Quebec climate.

6) Electricity: safety, compliance, reliability

A 24,000 BTU heat pump requires a compliant electrical supply. This isn't just about "running a wire": you have to respect the requirements, the protection, the amperage, and the installation method.

In residential projects, electrical problems rarely appear on day one. They often arise later: during a peak demand, due to a poor connection, or an unsuitable circuit breaker. Our approach is rigorous: compliance, cleanliness, and reliability.

7) Winter performance: ice management, clearing, and common sense on the ground

Even though many customers initially purchase a heat pump for air conditioning, winter in Quebec imposes realities: defrosting, snow, ice, and drainage.

A properly installed outdoor unit:

  • has the right clearance,

  • is protected from direct accumulation,

  • and is positioned to facilitate flow during defrost cycles.

This is often what prevents unpleasant surprises during major storms or periods of thaw followed by frost.

8) Smart usage: Wi-Fi and usage habits

Wi-Fi isn't just "cool". When used properly, it can:

  • stabilize the temperature instead of making extreme changes,

  • adjust schedules (night, absence, return),

  • avoid overconsumption linked to the “rollercoaster” of deposits.

We almost always recommend a simple approach: a stable temperature setting, gradual adjustments, and attention to humidity in summer. Many homeowners notice a difference within the first week, simply because they adopt a consistent usage strategy.

AirGreen's experience: the 8 mistakes we avoid (and correct most often)

  1. Choosing 24,000 BTU “for safety” without analyzing the envelope and volumes.

  2. Installing the indoor unit in a corner or too close to an obstacle (curtains, beams, wall return).

  3. Blow directly towards a resting area (sofa, bed, desk).

  4. Neglecting drainage (slope, insulation, outlet, protection).

  5. Minimize the finishing of the lines (protection, insulation, anchoring).

  6. Placing the outdoor unit too close to a window or noise-sensitive area.

  7. Underestimating the importance of anti-vibration mounts and clearances.

  8. Treating electricity as a detail, instead of a central element of reliability.

Why choose AirGreen for your LG heat pump in Laval (and throughout Greater Montreal)

At AirGreen , we don't just sell a device: we deliver results. In Montreal , Laval , Longueuil , the North Shore and the South Shore , our clients choose our team for very concrete reasons:

  • A structured and honest estimate: capacity, location, real constraints, finishing options.

  • A clean installation: protected piping, well-managed drains, solid supports, durable work.

  • An approach focused on comfort: air diffusion, noise, stability, and usage habits.

  • A consistent service: advice, follow-up, and a solution designed for real life.

Who is this LG DUALCOOL 24,000 BTU particularly suitable for?

Without promising a “universal solution”, here are some profiles where this configuration is often very relevant:

  • Owners in Laval with an open-concept living area that overheats in the summer.

  • Homes where air conditioning needs to be powerful but modulated to remain pleasant.

  • Condos or residences where silence is a priority.

  • Projects where the outdoor unit must be placed in a specific location (aesthetics, access constraints, neighborhood).

  • Customers who want a modern, simple system with remote control.

Practical tips: how to maximize your comfort and performance from the very first month

We like to give practical advice, because comfort doesn't depend solely on the installation:

  • Avoid extreme differences : going from 26°C to 19°C all at once often creates more discomfort than well-being.

  • Consider dehumidification : in summer, a well-dehumidified 23–24°C is often more pleasant than a humid 21°C.

  • Let the inverter do its work : an inverter heat pump performs better by maintaining a stable setpoint.

  • Keep airflow clear : curtains and furniture can reduce diffusion and create poorly served areas.

  • Schedule maintenance : filters, cleanliness of heat exchangers, general check — a clean machine is a more stable machine.

Conclusion: A modern 24,000 BTU unit that rewards proper installation

The LG DUALCOOL R32 | 24,000 BTU Heat Pump is an excellent choice for those seeking efficient air conditioning , stable comfort management, a quieter experience, and modern connectivity thanks to Wi-Fi . In Laval , where residential layouts and site constraints often demand a smart approach, this type of system becomes particularly appealing… provided the installation is entrusted to a team that works methodically.

Next Step!
For a precise recommendation, an on-site estimate, and meticulous installation of your LG DUALCOOL R32 24,000 BTU heat pump in Laval , Montreal , Longueuil , the North Shore , or the South Shore , contact AirGreen today. We will offer you a clear solution tailored to your property, with clean and lasting workmanship.