HITACHI airHome Multi 3-Zone Wall-Mounted Heat Pump | 36,000 BTU Compressor

In stock
36,000BTU/h · 3 heads
−20 °Cheats down to
$1,250LogisVert, indicative
ENERGY STAR®Optional Wi-FiR-32Up to 4 heads
Areas:
Talk to a technician · 514 316-2973
Outdoor unit RAM-G36N4HAAPossible indoor models RAK-DJ07QHAA, RAK-DJ09RHAA, RAK-DJ12RHAA, RAK-DJ18RHAA, RAK-DJ24RHAA, RAK-GJ07QHAA, RAK-GJ09QHAA, RAK-GJ12QHAA, RAK-GJ18QHAA, RAK-GJ24QHAAAHRI 216097708· ENERGY STAR 3799341
In short

The Hitachi airHome Multi 36 000 multi-zone heat pump heats and cools 3 rooms with a single outdoor unit. it delivers 25,000 BTU/h at −8 °C, heats down to −20 °C and qualifies for a $1,250 LogisVert grant. Installed by AirGreen in Montréal, Laval, Longueuil, the North Shore and the South Shore.

01 · The verdict in 10 seconds

3 rooms, one outdoor unit.

Compared with the 141 multi-zone systems of 36,000 BTU we sell. Every number on this page carries its source.

NEEP 425197AHRI 216097708LogisVert · October 1, 2026
+SEER2 23.0Rank 18 (tied) of 141. Class median: 21.0.
+Only 56 dB(A) outdoorsRank 28 (tied) of 141. Class median: 61 dB(A).
!Good to know: $1,250 LogisVert grantRank 92 of 100; class median: $3,480.
25,000BTU/h certified at −8 °C
−20 °Cstill heating
3 → 4heads, on the same unit
2.5COP at −8 °C
$1,250LogisVert, indicative
02 · Videos

Before the numbers, watch it run.

03 · How it works

Turn rooms on and off. Watch the power being shared.

One outdoor unit supplies every head: when several rooms call at once, they share its capacity. Pick an outdoor temperature.

04 · My plan

Tell us your rooms. We tell you if this size is enough.

Pick the number of rooms and their size. The estimate targets a −15 °C day; it is a guide, the real calculation is done room by room at your home.

05 · The series

The whole series at a glance: find the box that fits you.

Each box is a product: the outdoor unit’s size, and the number of heads.

Outdoor2 zones3 zones4 zones5 zones
18,000BTU
2
24,000BTU
23
36,000BTU
2Here4
42,000BTU
2345

Hitachi airHome Multi 36 000 · 3 zones

25,000 BTU/h
at −8 °C
$1,250
LogisVert

Up to 4 heads on this outdoor unit. Tap another box to see that size.

06 · Deep cold

At −15 °C, it still delivers 60 % of its rated capacity.

Tap a temperature: certified capacity, efficiency and the cost of one hour of heating.

It slows down, it speeds up: the certified modulation range

Light bar: from minimum to maximum capacity. Dark mark: the rated value.

+8.3 °C
9,000 → 42,000 BTU/h
-8 °C
2,000 → 27,500 BTU/h
-15 °C
1,800 → 22,000 BTU/h
Source: NEEP, minimum, rated and maximum ratings at 47, 17 and 5 °F.
07 · The bill

At every temperature, cheaper than baseboards.

Cost of one hour at full output, for the same heat delivered. Hydro-Québec Rate D, second tier: 11.142 ¢/kWh.

08 · Efficiency

The official ratings, on the same scales as before.

SEER2, HSPF2 and EER2 come from the AHRI certification. The mark shows the median of the same-size multi-zone systems we sell.

SEER2 · seasonal cooling23.0
Scale 1 – 30Median: 21
Rank 18 (tied) of 141 in its class.
HSPF2 · seasonal heating9.3
Scale 1 – 15Median: 10
Rank 94 (tied) of 141 in its class.
EER2 · cooling in peak heat12.0
Scale 1 – 20Median: 12
Rank 59 (tied) of 138 in its class.
COP at −15 °C2.0
Scale 0 – 4Median: 1.9
Rank 28 (tied) of 118 in its class.
09 · LogisVert grant

A grant you can calculate, not guess.

25,000 BTU/h÷ 1,000 ×$50=$1,250

The capacity at −8 °C comes from Hydro-Québec’s list of October 1, 2026. $50 per 1,000 BTU/h is the rate for ENERGY STAR heat pumps (guide v1.10).

Set for this system (AHRI 216097708). Another head combination (ducted, console) can change the AHRI number, and so the amount.
Cap: the grant never exceeds 100 % of the purchase and installation cost before taxes.
9 months after installation to apply; +5 % when two measures are in the same request.
All about LogisVert, with the simulator
10 · Report card

Where it ranks among same-size multi-zone systems.

Compared with the 141 multi-zone systems of 36,000 BTU we sell, using the LogisVert list figures. Weaknesses too, said plainly.

11 · Head-to-head

Against three other brands in its class.

Same rated size, other manufacturers. Pick the opponent.

12 · Multi-zone or wall units

One multi-zone or several wall units? Both sides, honestly.

This multi-zone3 wall units
On the wall1 outdoor unit3 outdoor units
Electrical1 dedicated circuitOne circuit per unit
CapacityShared between roomsReserved for each room
If the outdoor unit stopsEvery zone stopsOnly one room
ModesSame mode everywhereEach room chooses
LogisVert$1,250 for the systemDepends on each model

We compare both options on your floor plan during the estimate.

13 · Installation

What to know before installing a multi-zone system.

Dimensions, wiring and lines, drawn. Then our six steps.

The outdoor unit, dimensioned

31.5 in
RAM-G36N4HAADepth 11.7 in
33.5 in
Dimensions: product sheet (W × D × H).

One circuit for the whole house

Electrical panel
Load calculation before the quote
40 A max. breaker
MCA 24 A · 220 V
Outdoor unit
Head 1
Head 2
Head 3
Our RBQ licence covers electrical work (subclass 16).
01Room-by-room visit and surveyWe measure each zone and note insulation and windows. The on-site estimate is free.
02Heads and line layoutOne pair of lines per head.
03Outdoor unit baseAbove the snow line, away from the neighbours’ bedroom windows.
04Exposed, finished linesLines 1/4 - 3/8 in under line covers, no work inside the walls.
05Dedicated circuit220 V, MCA 24 A, 40 A protection. The panel load calculation is done before the quote.
06Commissioning, zone by zoneEach head is tested and the controls set up. Then the LogisVert application within 9 months.
14 · Sound

Published sound levels, on one scale.

We use the outdoor figure to choose where the unit goes.

30
42
56
28
61
20 dB(A)3040506070
30 Reference head, lowest speed42 Reference head, highest speed28 Class indoor median56 Outdoor unit61 Class outdoor median
Values in dB(A). Indoor values are those of the sheet’s reference head; each head has its own, confirmed for the chosen model. Municipal noise by-laws vary by borough.
15 · What sets it apart

What is particular about this machine.

Only facts published by ENERGY STAR, NEEP or the manufacturer.

27,500BTU/h peak at −8 °CIts maximum capacity certified by NEEP, above its rated value.
9,000BTU/h at low speedMinimum certified capacity (NEEP): it slows down instead of stopping when a single room calls.
−20 °CColdest certified pointNEEP still lists 18,300 BTU/h at a COP of 1.65 at −4 °F.
675R-32 GWPGlobal warming potential of R-32, versus 2,088 for R-410A (ENERGY STAR).
16 · Specifications

Every number, and where it comes from.

Each line carries its source; a line with no published value is not shown.

Performance
Cooling capacity (size)36,000 BTU · 3 tonsSheet
Certified cooling at 35 °C36,000 BTU/hNEEP
SEER2 (seasonal cooling efficiency)23.0AHRI
EER2 (instant cooling efficiency)12.0AHRI
HSPF2 (seasonal heating efficiency, region IV)9.3AHRI
Heating
Capacity at +8.3 °C36,000 BTU/h · COP 3.51NEEP
Capacity at −8 °C25,000 BTU/h · COP 2.5NEEP
Capacity at −15 °C21,800 BTU/h · COP 2.0NEEP
Capacity at −20 °C (max.)18,300 BTU/h · COP 1.65NEEP
Modulation range9,000 – 27,500 BTU/hNEEP
Heats down to−20 °CSheet
Zones and heads
Zones on this product3 Zones (Triple Zone)Sheet
Maximum zones4 Zones (Quad Zone)Sheet
Possible indoor modelsRAK-DJ07QHAA, RAK-DJ09RHAA, RAK-DJ12RHAA, RAK-DJ18RHAA, RAK-DJ24RHAA, RAK-GJ07QHAA, RAK-GJ09QHAA, RAK-GJ12QHAA, RAK-GJ18QHAA, RAK-GJ24QHAASheet
Combinations offered17 · 7 + 7 + 7 … 12 + 12 + 18Sheet
Indoor dimensions (W × D × H)11.0 x 8.7 x 30.7 inSheet
Vertical louversManualSheet
Horizontal louversAutoSheet
Airflow (reference head)290 CFMSheet
Indoor sound (reference head)30 – 42 dB(A)Sheet
Installation
Outdoor unit (W × D × H)33.5 x 11.7 x 31.5 inSheet
Line sizes1/4 - 3/8 inSheet
Outdoor sound56 dB(A)Sheet
Electrical
Voltage220 VSheet
MCA (minimum circuit ampacity)24 ASheet
MOP (maximum overcurrent protection)40 ASheet
RefrigerantR-32Sheet
Wi-FiOptionalSheet
Certifications and warranty
AHRI216097708AHRI
ENERGY STARYes · ID 3799341ENERGY STAR
LogisVert grant (indicative)$1,250LogisVert
Warranty (compressor · parts · labour)10 yrs · 10 yrs · 0 yrsSheet
AirGreen extended warrantyPossibleSheet
17 · Official brochures

The manufacturer’s documentation, as PDF.

18 · Description

Everything we have written about this system.

A Hitachi multi-zone solution designed for Quebec homes where each room has its own needs

Installing a 3-zone wall-mounted heat pump is not just a way to replace multiple air conditioners or better distribute heating. In many homes in Montreal, Laval, Longueuil, the North Shore, and the South Shore, it is primarily a concrete answer to a very common problem: a room that's too hot in the summer, a cold bedroom in the winter, a floor that's difficult to balance, or an extension that never receives the same comfort as the rest of the house.

The HITACHI airHome Multi 3-Zone Wall-Mounted Heat Pump | 36,000 BTU Compressor precisely addresses this type of reality. With its RAM-G36N4HAA outdoor unit, this system allows for the connection of multiple indoor units to separately manage comfort in different areas of the home. Even if the presented configuration is a 3-zone installation, the compressor can accommodate up to 4 indoor connections, which provides an interesting margin for certain residential projects where a fourth zone could be considered depending on the final configuration.

At AirGreen, we often recommend this type of system when the client wishes to avoid installing three separate outdoor compressors. A single well-positioned outdoor compressor, combined with three indoor wall units, can offer a cleaner, more discreet, and easier-to-integrate solution for the property's architecture. This is particularly useful in areas where outdoor space is limited, such as duplexes and triplexes in Montreal, row houses in Longueuil, or more compact properties in certain neighborhoods of Laval.

The strength of this model is not limited to the number of zones. The HITACHI airHome Multi system uses Inverter technology, operates with R-32 refrigerant, offers heating capacity down to -20 °C, and provides several possible indoor unit combinations, including wall-mounted models RAK-DJ07QHAA, RAK-DJ09RHAA, RAK-DJ12RHAA, RAK-DJ18RHAA, RAK-DJ24RHAA, as well as models from the RAK-GJ series, depending on the required power for each room.

A 3-zone configuration adapted to real homes, not just spec sheets

In a typical house, comfort needs are almost never identical from one room to another. A south-facing bedroom does not have the same thermal load as a basement. An open living room connected to a kitchen receives more internal heat than a closed office. A room above a garage may require more heating in winter, while an upstairs bedroom may need more air conditioning in summer.

This is precisely why a Hitachi multi-zone system becomes relevant. Each indoor unit can be controlled individually with its own setpoint, fan speed, and settings. This means a customer can maintain a bedroom at a lower temperature overnight, turn off an office when not in use, and keep the living room comfortable during occupied hours.

In a recent installation carried out by our team on the South Shore, the client wanted to air condition three distinct spaces: the main living room, the master bedroom, and an office located above the garage. The challenge was clear: limit visible ducts, respect exterior aesthetics, and avoid oversizing a single zone to the detriment of others. A 7,000 + 9,000 + 12,000 BTU configuration allowed for better balancing of real needs, while maintaining a clean and accessible installation for future maintenance.

Key technical features of the RAM-G36N4HAA model

The RAM-G36N4HAA outdoor compressor is the heart of this solution. It is a device designed for multi-zone projects where installation flexibility is essential.

Among the most important data to remember:

  • Outdoor model: RAM-G36N4HAA
  • System type: multi-zone heat pump with Inverter technology
  • Configuration sold: 3 zones
  • Maximum number of possible zones: up to 4 zones
  • Refrigerant: R-32
  • Voltage: 220 V
  • MCA: 24 A
  • MOP: 40 A
  • Outdoor sound level: approximately 56 dB(A)
  • Outdoor dimensions: 33.5 x 11.7 x 31.5 in
  • Heating functional down to: -20 °C
  • Displayed warranty: 10 years compressor, 10 years parts, 0 year labor
  • Additional warranty: possible
  • Displayed provincial LogisVert subsidy: $1,250

This information is important, but it never replaces an on-site evaluation. For a multi-zone HVAC installation, the quality of the result depends as much on the choice of indoor capacities as on the routing of refrigerant lines, the compressor location, drain management, mechanical protection, and zone balancing.

Why capacity should not be chosen solely based on area

A common mistake is to choose a heat pump based solely on square footage. In a multi-zone project, this method can lead to a poor result. Two rooms of the same size can have completely different needs depending on:

  • solar orientation;
  • the number of windows;
  • the quality of insulation;
  • ceiling height;
  • the floor where the room is located;
  • the presence of electrical appliances or people;
  • the level of wind exposure;
  • the distance between the indoor unit and the outdoor compressor.

In many homes in Montreal, we often see upper floors accumulating a lot of heat in summer. Conversely, in some bungalows on the North Shore, the basement may require a more constant heat input, but much less air conditioning. A multi-zone configuration precisely avoids the overly general approach of a single central unit for the entire house.

For the HITACHI airHome Multi 3-Zone Wall-Mounted Heat Pump, available combinations like 7 + 7 + 7, 7 + 9 + 12, 9 + 9 + 12, 12 + 12 + 12, or even 12 + 12 + 18 allow the system to be adapted to the actual load of each room. This choice must be made with precision, as an oversized unit can cycle too quickly, reduce comfort, and impair humidity control. An undersized unit, on the other hand, may run too long without reaching the desired temperature.

What the installation truly changes in daily comfort

A good multi-zone heat pump installation is often noticed in the details. The client doesn't just think about the temperature displayed on the remote control; they notice that the bedroom becomes more stable at night, that the living room is no longer oppressive in July, that the office remains usable during cold periods, and that the unit operates without disturbing noise.

The wall-mounted units compatible with the HITACHI airHome Multi series can achieve very discreet indoor sound levels depending on the chosen model, with values that can drop to around 27 to 29 dB(A) in certain modes. For a bedroom, this detail matters enormously. A difference of a few decibels can transform the user experience, especially at night.

Air quality: an often underestimated aspect

The Hitachi brochure highlights several air quality-related technologies, including the PM2.5 active carbon filter, the ViroSense S filter on some units, the Mold Guard function, and FrostWash technology. These elements are particularly relevant for customers who use their system daily, both for air conditioning and heating.

The Mold Guard function helps limit odor and mold formation by drying internal components after air conditioning or dehumidification cycles. In the Montreal area, where summers can be humid, this function can help keep the unit cleaner between regular maintenance.

The FrostWash technology, meanwhile, aims to clean the heat exchanger coil through a freezing and melting process. In practice, this does not replace professional HVAC maintenance, but it helps maintain better airflow and internal cleanliness over time.

At AirGreen, we always explain to customers that a high-performing system must also be maintained. Even with self-cleaning functions, filters must be cleaned, drains checked, coils inspected, and general operation monitored. Regular maintenance helps preserve performance, reduce the risk of water leaks, and extend the system's lifespan.

A clean installation requires real planning

A multi-zone system involves more refrigerant lines, more communication cables, more drains, and more installation decisions than a single-zone system. This is why planning is essential.

During a typical installation of this type, our refrigeration technicians evaluate:

  1. The optimal location of the outdoor compressor
    The compressor must be accessible, stable, well-ventilated, and protected against excessive snow accumulation.
  2. The routing of refrigerant lines
    The path must be clean, efficient, and comply with the manufacturer's length and elevation limits.
  3. Condensate management
    Each indoor unit must be able to drain water correctly, ideally by gravity when possible.
  4. The location of wall-mounted units
    A unit installed too close to a ceiling, side wall, or obstacle can reduce air distribution quality.
  5. Electrical supply
    The RAM-G36N4HAA model requires an appropriate 220 V supply, with compliant electrical protections.
  6. Final aesthetics
    In many residential areas of Longueuil, Laval, or Montreal, the appearance of exterior ducts and the positioning of the compressor is an important criterion for the client.

Poor installation can create problems that have nothing to do with the brand of the appliance: noise, vibration, poor drainage, reduced performance, difficult access for maintenance, or an untidy exterior finish. This is why we attach as much importance to execution as to model selection.

Examples of scenarios where this model becomes particularly interesting

The HITACHI airHome Multi 3-Zone Wall-Mounted Heat Pump is particularly well suited for properties where three zones need to be treated separately without multiplying outdoor units.

It can be relevant for:

  • a two-story house with a living room, master bedroom, and office;
  • a duplex with a main dwelling having several closed rooms;
  • an intergenerational house where occupants have different schedules;
  • a South Shore property with a rear extension;
  • a Laval home where the upper floor gets too hot in summer;
  • an open-plan ground floor combined with two bedrooms;
  • a condo or townhouse where outdoor space is limited.

In a project in Montreal, we encountered a situation where the client wanted to avoid bedrooms being dependent on the living room temperature. Before the installation, they had to over-cool the open area to make the bedrooms acceptable. After adding a properly sized multi-zone system, each room could be adjusted independently, which made daily use much more logical.

Mistakes to avoid before buying a 3-zone heat pump

Before requesting a quote for a 3-zone wall-mounted heat pump, many customers only compare BTUs, price, and grants. These elements are important, but incomplete.

The most common mistakes are:

  • choosing three indoor units that are too powerful for the rooms;
  • forgetting that the total pipe length has limitations;
  • placing the compressor in a hard-to-reach location;
  • neglecting condensate drains;
  • choosing unit locations based solely on appearance;
  • ignoring noise levels in bedrooms;
  • comparing prices without comparing installation quality;
  • assuming Wi-Fi is always included when it might be optional;
  • forgetting to check warranty and registration conditions.

For this Hitachi model, Wi-Fi is optional, which must be confirmed at the time of quotation. The airCloud Go interface can allow remote control, programming, and monitoring of certain usage data. For some customers, this option is very useful; for others, a classic remote control is sufficient. Our role is to clearly present the choices to avoid unpleasant surprises.

LogisVert Grant and Eligibility

The product sheet indicates a provincial LogisVert grant of $1,250, updated on November 26, 2025. For a customer, this grant can significantly influence the net cost of the project. However, it must be remembered that programs can evolve, and final eligibility depends on the criteria in effect at the time of application, the model installed, the paid invoice, and the required documents.

At AirGreen, we help our customers better understand the information needed to submit their application. A clear invoice, a well-identified model, and compliant installation greatly facilitate the process. For customers in Montreal, Laval, Longueuil, the North Shore, and the South Shore, this support is often one of the reasons for choosing a local company familiar with Quebec's realities.

Why choose AirGreen for a Hitachi multi-zone installation

A multi-zone heat pump requires experience. It's not enough to install three wall-mounted units and connect a compressor. You need to understand the distribution logic, building constraints, customer habits, manufacturer's technical limits, and the requirements for a durable finish.

With AirGreen, every project is approached with a structured method:

  • evaluation of actual needs room by room;
  • selection of indoor capacities according to building configuration;
  • clear proposal before work begins;
  • installation by qualified refrigeration technicians;
  • attention to interior and exterior finishing;
  • technical checks after installation;
  • explanation of operation to the customer;
  • after-sales service available for maintenance and service calls.

Our approach is particularly important for multi-zone HVAC systems, because an initial decision can have an impact over several years of use. A poorly placed indoor unit, insufficient drain slope, or a poorly thought-out piping layout can become a long-term nuisance. We prefer to take the time to plan carefully rather than correct after the fact.

A balanced choice for comfort, efficiency, and flexibility

The HITACHI airHome Multi 3-Zone Wall-Mounted Heat Pump | 36,000 BTU Compressor is an interesting solution for homeowners who want a flexible, efficient system better adapted to the different rooms of their home. Its multi-zone operation, R-32 refrigerant, heating capacity down to -20 °C, filtration options, smart functions, and the ability to combine multiple indoor power levels make it a serious option for residential projects in Quebec.

It is not intended for all buildings, and that is precisely why a professional assessment is essential. When properly sized and installed, it can offer very stable comfort, better room management, and cleaner integration than an accumulation of individual systems.

To obtain a clear quote, validate available zone combinations, check eligibility for the grant, and plan a professional HVAC installation in Montreal, Laval, Longueuil, on the North Shore, or the South Shore, contact AirGreen. Our team will guide you towards the Hitachi configuration best suited for your property, with careful installation and serious support from start to finish.

19 · Questions

What people ask us about multi-zone systems.

Can I heat one room and cool another at the same time?

No. On a multi-zone system like this one, every head works in the same mode, heating or cooling. Each room still keeps its own set temperature.

What happens when every room calls for heat?

They share the outdoor unit’s capacity: 25,000 BTU/h at −8 °C, 21,800 at −15 °C.

How many heads can I connect?

Up to 4 on this outdoor unit. This product is configured for 3 heads.

Can I mix head sizes?

Yes. The “Zones” menu offers 17 combinations, from 7 + 7 + 7 to 12 + 12 + 18 (in thousands of BTU). Each head is sized for its room.

How much is the LogisVert grant?

$1,250 according to Hydro-Québec’s list of October 1, 2026. The grant never exceeds 100 % of the cost before taxes; apply within 9 months of installation.

Is it ENERGY STAR certified?

Yes, ID 3799341.

Down to what temperature does it heat?

Down to −20 °C.

Is it noisy?

Indoors, the reference head goes down to 30 dB(A). Outdoors, 56 dB(A): we place the unit away from bedroom windows.

Why a multi-zone instead of several wall units?

One outdoor unit on the wall and one circuit. In return, the rooms share the capacity, and if the outdoor unit stops, every zone stops.

What does the warranty cover?

Our sheet lists 10 years on the compressor and 10 years on parts; labour is not included by the manufacturer. AirGreen extended warranty: possible.

AirGreen

A multi-zone system is planned room by room. At your home.

We measure every room, draw the line route and choose the right head for each zone. The on-site estimate is free and the quote arrives within 24 h.

RBQ 5645-9605-01Ventilation 15.8, refrigeration 15.10, electrical 16
We handle the circuitOur licence covers the electrical work
LogisVert : $1,250AHRI 216097708 checked against the list of October 1, 2026
Beware of scamsHydro-Québec does no phone or door-to-door solicitation for LogisVert
Sources checked on October 1, 2026.NEEP, Cold Climate Air Source Heat Pump List, product 425197 (AHRI 216097708): capacities and COP, modulation, SEER2, EER2, HSPF2.ENERGY STAR certified heat pump database, ID 3799341.Hydro-Québec, LogisVert eligible heat pump list (owner, existing home), file of October 1, 2026; participation guide, version 1.10.Costs: Hydro-Québec Rate D, 11.142 ¢/kWh (second tier, since 1 April 2026). Amounts shown are estimates; only the responsible bodies confirm the grant awarded.