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SEER2 (Efficacité de climatisation en saison)
HSPF2 (Efficacité de chauffage en saison)
EER2 (Efficacité instantanée en climatisation)
COP (Rendement énergétique du chauffage)
CFM (Débit d'air)
The Gree Clivia FRESH AIR R32 12,000 BTU wall-mounted heat pump is aimed at owners who want a compact, efficient solution well adapted to Quebec’s temperature variations. At AirGreen, we install it in very different contexts: condos at Montreal, single-family homes at Laval, plexes on the South Shore, residences at Longueuil, bungalows on the North Shore, light commercial spaces and rental housing where comfort must remain easy to manage.
This model stands out first by its balance: a nominal capacity of 12,000 BTU, heating operation down to -30 °C, a technology at R-32 refrigerant, a compatibility ENERGY STAR® Cold Climate, the WiFi included, and an optional fresh air kit that gives full meaning to the name FRESH AIR. The nuance is important: the fresh air intake function relies on an optional kit, which allows adapting the installation to the building rather than imposing a single configuration.
In Greater Montreal, this flexibility matters a lot. A recent condo in Griffintown, a 1960 house in Laval-des-Rapides, and a duplex in Longueuil do not have the same walls, piping routes, or ventilation needs. A good HVAC installation does not just mean mounting a unit on the wall: it means choosing the right location, validating the electrical supply, checking the drain path, respecting the piping length, protecting the outdoor unit against snow accumulation, and configuring the unit to operate properly in both heating and cooling.
A 12,000 BTU often suits a main open area, a living room, a moderately sized floor, a large office, a master bedroom with a higher ceiling, or a living area where you want to reduce the use of electric baseboards. The real selection, however, depends on several factors:
In a house from the South Shore, for example, we often see open areas where a 12,000 BTU unit can serve the living room, kitchen, and part of the dining room very well, provided the airflow is well directed. In a more compartmentalized home at Montreal, the same unit can be excellent in the main room, but it will not necessarily replace a multi-zone system if the bedrooms are separated by long corridors.
The Gree Clivia 12,000 BTU offers a nominal cooling capacity of 12,000 BTU and a nominal heating capacity also displayed at 12,000 BTU. The data already indicated on our product sheet also specify a capacity of 12,000 BTU at -8 °C and 11,000 BTU at -15 °C, making it an interesting device to reduce heating bills during much of the Quebec winter. Even if a wall-mounted heat pump does not always replace all the heating of a property on its own, it can significantly reduce the use of existing electric systems when the installation is properly sized.
The Gree Clivia R32 12,000 BTU shows a SEER2 of 24.5, an HSPF2 of 9.5, an EER2 of 13 and an COP of 3.81 according to the technical data of the range. These figures help better understand its positioning: it is a device designed to offer excellent cooling performance while maintaining relevant heating capacity for the local climate.
The SEER2 measures seasonal cooling efficiency. The higher the index, the more the device can provide cooling with reduced consumption over a full season. The HSPF2provides an indication of seasonal heating efficiency. TheEER2 represents more instantaneous efficiency in cooling, useful for comparing performance under specific conditions. The COP indicates the ratio between energy consumed and heat produced: a COP of 3.81 means the device can produce several units of heat for each unit of electricity consumed under given test conditions.
In practice, these indicators translate into more stable comfort, better-controlled cycles, and generally more reasonable consumption than direct electric heating, especially during fall, spring, and milder winter periods. At Laval, in a home with electric heating, we often recommend programming the heat pump as the main source in the living area and keeping baseboards as support in distant rooms. This approach avoids overloading the heat pump while maximizing its efficiency.
The Clivia uses R-32 gas, a next-generation refrigerant increasingly common in residential HVAC equipment. For homeowners, this mainly means that the installation must be carried out by qualified refrigeration technicians who are familiar with best practices related to modern devices, fittings, vacuuming, leak testing, and pipe lengths.
The 12,000 BTU model uses piping 1/4 - 1/2 inchThis is a very important detail when replacing an old heat pump. In many homes, Longueuil, Brossard, Boucherville or Montreal, clients want to reuse existing lines to reduce work. This is sometimes possible but never automatic. The diameter, condition of the pipes, type of old refrigerant, route, accessibility, presence of kinks, internal cleanliness, and manufacturer recommendations must be checked.
A common mistake is choosing a model solely based on the BTU rating without checking the piping. This can create unexpected costs, reduce reliability, or force modifications on installation day. At AirGreen, we verify these details before confirming the final offer to avoid surprises on site.
The Gree Clivia 12,000 BTU operates on 220 V. Its label indicates a minimal circuit ampacity of 10 A and a maximal overcurrent protection of 15 A. Simply put, this means the electrician or HVAC technician must verify that the circuit meets the manufacturer’s requirements and the applicable code.
In many wall-mounted heat pump replacements, especially when the old unit was already 220 V, installation can be relatively straightforward. When the old device was 115 V, an electrical modification may be required. We then look at wire gauge, electrical panel, circuit breaker, distance, available load, and overall compliance.
This issue is particularly common in condos and apartments Montreal, where old wall air conditioners or basic heat pumps have sometimes been installed on limited circuits. A clear electrical check prevents ordering a device incompatible with the building’s reality.
The name FRESH AIR naturally draws attention, especially in homes where the air seems stagnant or in spaces lacking renewal. The brochure for the Clivia range presents a optional fresh air kit, designed to allow outdoor air intake in certain configurations. This option can be relevant in environments where controlled fresh air intake is desired, but it should not be confused with a complete air exchanger.
A wall-mounted heat pump with a fresh air option does not necessarily replace a centralized ventilation system, an HRV, or an ERV. However, it can add an interesting feature when the building, exterior wall, location, and client expectations are suitable. At AirGreen, we evaluate this option cautiously because a poor understanding of the outdoor air intake can lead to unrealistic expectations.
In a very airtight house North Shore, for example, a client may want to improve the fresh air feeling in a main room. We then analyze whether the optional kit is relevant or if an air exchanger would be more appropriate. In an old plex in Montreal, the issue may be different: infiltration, air pressure, kitchen, bathroom, humidity, and building envelope quality must be considered together.
The Gree Clivia is not limited to heating and cooling. It includes useful daily functions, notably dehumidification, theself-cleaning, theself-diagnosis, multiple fan speeds, automatic voltage adaptation, automatic flap control, and Built-in WiFi.
Dehumidification is especially appreciated during humid summers in Montreal, Laval and the Montérégie. A properly sized device can remove some moisture from the air while maintaining a comfortable temperature. This improves comfort without constantly lowering the setpoint to excessively low temperatures.
Self-cleaning helps reduce residual moisture inside the unit, which can limit odors when the device is properly maintained. This does not replace a HVAC maintenance regularly, but this contributes to better internal hygiene. Filters must be cleaned periodically, the evaporator inspected, and deep cleaning may be necessary depending on use, dust, pets, renovations, or the indoor environment.
The WiFi included allows controlling the heat pump from a smartphone, including changing the temperature, adjusting modes, programming certain settings, and improving daily use. This feature is very useful for owners who want to reduce consumption during absence hours while returning to a comfortable temperature upon their return.
We often see three usage errors after installation:
An inverter heat pump generally works better when maintaining a stable temperature. In a recent installation on the South Shore, an owner was using their heat pump like a traditional on-off device. After a brief explanation, they adopted a stable setpoint and an appropriate fan speed. The result was more consistent comfort and a perception of quieter operation.
The indoor noise level of the 12,000 BTU model is indicated at 48 / 44 / 40 dB(A) depending on speeds. In practice, the unit’s location greatly influences noise perception. A unit installed in an open living room will generally be less disturbing than a unit placed too close to a bed, a reading nook, or a telework space.
At AirGreen, we pay special attention to installation height, airflow direction, and proximity to side walls. A unit that is too low can create a draft sensation. A unit too close to the ceiling can be harder to maintain. A unit aimed directly at a sofa can become uncomfortable, even if the device is technically excellent.
The automatic control of vertical and horizontal louvers helps better distribute the air, but it does not correct a poor location. That is why a serious evaluation before installation remains essential.
The outdoor unit of the Gree Clivia 12,000 BTU has an outdoor noise level of 62 dB(A). The outdoor location must be chosen considering the neighborhood, windows, balconies, property boundaries, snow accumulation, and service access.
In the region of Montreal, winter imposes concrete constraints. A unit installed too close to the ground can become blocked by snow. A unit placed under a balcony without adequate clearance can accumulate ice. An installation without proper support can transmit vibrations to the wall or structure.
Depending on the configuration, we can install the outdoor unit on a wall mount, a ground base, an aluminum table, or a suitable structure. The right choice depends on the building, the cladding, the height, access, terrain slope, and client preferences. In many houses in North Shore, a table on a solid base may be preferable to keep the unit above the snow. In some plexes of Montreal, a well-anchored wall mount can be more practical when floor space is limited.
The performance of a heat pump depends as much on the installation as on the machine itself. A quality device can disappoint if it is poorly positioned, improperly sized, poorly drained, or connected to inadequate piping. At AirGreen, we approach each project as a whole: comfort, efficiency, aesthetics, noise, compliance, future maintenance, and after-sales service.
We install wall-mounted heat pumps throughout the region: Montreal, Laval, Longueuil, South Shore, North Shore, Boucherville, Brossard, Saint-Lambert, Repentigny, Terrebonne, Blainville, Saint-Bruno, Sainte-Julie and several municipalities of Montérégie. This local presence helps us quickly recognize typical building constraints: old bricks, party walls, narrow balconies, overloaded electrical panels, condominiums with strict rules, split-level houses, drains difficult to route cleanly.
The product sheet indicates a LogisVert provincial subsidy of $1,440, with an update displayed on November 26, 2025. This amount can make the Gree Clivia 12,000 BTU very attractive financially, especially when the client compares the net cost with less efficient or non-eligible models.
Since subsidy programs can change, we always recommend verifying eligibility at the time of the quote. At AirGreen, we help our clients understand the required information: AHRI number, energy efficiency, indoor model, outdoor model, proof of installation, invoice, and relevant documentation.
For this product, the number AHRI 216032436 is an important element to keep. The device is also listed as ENERGY STAR® and ENERGY STAR® Cold Climate, which increases its appeal for owners who want to invest in a solution better suited to Quebec winters.
The AirGreen product sheet indicates a warranty 12-12-0 years, that is 12 years on the compressor, 12 years on parts and 0 years of labor included in the standard warranty. Additional warranty may be possible, depending on the applicable offer and conditions at the time of purchase.
This distinction is important. Many customers think that any 10 or 12-year warranty automatically includes labor, travel, and diagnostics. This is not always the case. At AirGreen, we clearly explain what is included and what is not. This transparency prevents misunderstandings several years after installation.
Before buying a wall-mounted heat pump, several decisions can have a lasting impact. Here are the most common mistakes we encounter:
These mistakes can turn a good product into a disappointing experience. Our role is to prevent them from the start.
This model is particularly interesting for clients who want an efficient, modern wall-mounted heat pump eligible for a subsidy, without necessarily switching to a central or multi-zone system. It is well suited for:
At AirGreen, we know that a heat pump project is not just about choosing a brand. Customers want to know what will be installed, how the work will proceed, what the final result will look like, what warranties apply, which subsidies are available, and who will respond in case of a problem.
We send a clear offer before starting work. We explain the options, potential fees, technical requirements, and project limitations. Our refrigeration technicians install the equipment carefully, protect the premises, verify operation, and take the time to explain basic usage. This rigor is essential for a device like the Gree Clivia FRESH AIR R32, whose performance depends on a well-executed installation.
The Gree Clivia FRESH AIR R32 12,000 BTU wall-mounted heat pump combines efficiency, low-temperature heating, built-in WiFi, R-32 refrigerant, compatibility with subsidies, and optional fresh air intake. For many owners of Montreal, Laval, Longueuil, of the South Shore and the North Shore, it represents a well-suited solution for current residential needs.
To get an accurate recommendation, it is necessary to verify the actual configuration of your building. At AirGreen, we can provide you with a clear quote, confirm eligibility for subsidies, check installation constraints, and guide you to the most suitable model for your space.
Contact AirGreen today to get a quote for the Gree Clivia FRESH AIR R32 12,000 BTU, plan a professional HVAC installation or compare this heat pump with other models available for your property in Montreal, Laval, Longueuil, in South Shore or the North Shore.
Les thermopompes Gree ont toutes la fonction WiFi incluse ou en option. Il est possible de régler les différentes fonctions de ce mini split directement par votre téléphone intelligent. Cela prend 2 minutes et vous aidera à utiliser votre Gree à ses pleines capacités!
