A 24,000 BTU wall-mounted heat pump designed for large spaces, precise comfort, and optional fresh air
The Gree Clivia FRESH AIR R32 Wall Heat Pump 24,000 BTU is aimed at owners looking for a serious HVAC solution to cool and heat an open space, a large ground floor, a spacious condo, a light commercial space, or a living area that is difficult to balance. At AirGreen, we recommend this type of device when the need goes beyond simple occasional comfort: a machine capable of providing a good capacity reserve, maintaining a stable temperature, and meeting the realities of the Quebec climate, both in Montreal, Laval, Longueuil, on the South Shore than on the North Shore.
This model stands out mainly for three elements: its capacity of 24,000 BTU, its operation at refrigerant R-32, and the option to add a fresh air kitThis last point is particularly interesting for certain projects where occupants want to improve the supply of outdoor air into a room without necessarily changing the entire building’s ventilation strategy. It is not a complete air exchanger, nor a universal solution to all ventilation issues, but in a well-assessed project, it is an option that can add real value.
The Gree Clivia FRESH AIR R32 is therefore not just a high-capacity wall-mounted heat pump. It is a device that deserves serious analysis before installation: room dimensions, ceiling height, insulation, sun exposure, distance between the indoor and outdoor units, electrical panel, clearances, drainage, wall location, air circulation, and the client’s real expectations.
At AirGreen, we have installed enough wall systems in the Greater Montreal area to know that a model that performs well on paper can deliver average results if it is poorly sized or poorly placed. Conversely, a Gree wall-mounted heat pump well selected, well installed, and well configured can transform the comfort of a space that was previously too hot in summer, too cold in winter, or simply unstable from one room to another.
Important technical features to know
For this 24,000 BTU model, the main information is as follows:
- Brand: Gree
- Series: Clivia FRESH AIR R32
- Nominal capacity: 24,000 BTU
-
Indoor unit: GWH24AUDXF-D6DN*/I**
- Outdoor unit: GWH24AGEXF-D6DNA4J/O
- AHRI: 216623541
- Refrigerant: R-32
- ENERGY STAR: yes
- ENERGY STAR Cold Climate: yes
- WiFi: included
- Heating down to -30 °C
- Voltage: 220 V
- MCA: 22 A
- MOP: 30 A
- Piping: 1/4 - 5/8 inch
- Warranty: 12 years compressor, 12 years parts, 0 years labor
- Additional warranty: possible
- Provincial LogisVert subsidy indicated: $2,400
The technical brochure for the Clivia R32 series also indicates an operating range in cooling of -29 °C to 50 °C and heating from -30 °C to 30 °C, with a maximum pipe length of up to 40 m depending on the model configuration. For the 24,000 BTU model, the technical sheet also mentions a maximum overcurrent protection of 30 A, an MCA of 22 A, an outdoor noise level of 68 dB(A), as well as a liquid pipe of 1/4 po and gas of 5/8 po.
These figures are not just technical details. They directly influence installation cost, project feasibility, electrical compatibility, and the actual performance of the device once installed. For example, a 24,000 BTU machine at 220 V with a maximum protection of 30 A is not handled like a small 9,000 or 12,000 BTU unit. Before confirming an installation, we must check if the electrical panel can accommodate the required circuit and if the pipe routing is realistic without compromising aesthetics or durability.
Why R-32 is relevant for new HVAC installations
The R-32 is an increasingly common refrigerant in the new generations of wall-mounted heat pumps. For a customer, the name of the gas often seems secondary, but it can impact efficiency, device design, and installation requirements. The Gree Clivia FRESH AIR R32 is designed around this refrigerant, with an A2L leak detection sensor included according to the manufacturer's documentation.
In our installations, this transition to new refrigerants requires extra attention. Good work practices become even more important: respecting pipe lengths, clean flaring, leak testing, serious vacuuming, clearance verification, electrical compliance, and final configuration. A modern device does not forgive a sloppy installation. This is precisely where the experience of a specialized HVAC team HVAC installation becomes essential.
For homeowners at Montreal, Laval, Longueuil, on the North Shore and the South Shore, this type of device represents an interesting solution when the goal is to combine performance, eligibility for subsidy programs, and reliability over multiple seasons.
The optional fresh air kit: a benefit to fully understand
The mention FRESH AIR often attracts attention. In practice, we always take the time to explain what this option can do and what it should not promise.
The optional fresh air kit allows the integration of fresh air intake under certain conditions. This can be relevant in very closed rooms, spaces where the air seems stagnant, renovated areas that are more airtight than before, or zones where occupants want additional fresh air without immediately installing a centralized ventilation system.
However, precision is necessary: a wall-mounted heat pump with a fresh air option is not automatically a full replacement for a balanced air exchanger throughout the house. Performance will depend on location, path length, wall configuration, actual flow rate, pressures, and how air circulates in the room. At AirGreen, we prefer to provide a clear explanation from the start rather than sell a misunderstood option.
In a recent case on the South Shore, a client wanted to cool a large open area including the living room, kitchen, and dining room. The space was well insulated, but the air became heavy when several people were present. A standard wall-mounted heat pump would have met the temperature need but not necessarily the perception of stagnant air. After analysis, we discussed the limits and advantages of the fresh air option. The client was able to make an informed decision, understanding that the main goal remained thermal comfort, with fresh air intake as an additional benefit.
A 24,000 BTU capacity: for which spaces?
A 24,000 BTU wall-mounted heat pump generally suits well-sized spaces, but the number of BTUs alone is not enough to choose a unit. We always evaluate several factors:
- the actual area to be treated;
- the ceiling height;
- the insulation;
- the orientation of the windows;
- the presence of large bay windows;
- the opening between rooms;
- the solar load in the afternoon;
- the use of the space;
- the desired comfort level in winter;
- the distance between the indoor unit and the outdoor unit.
In a typical bungalow at Laval, a 24,000 BTU unit may be appropriate for a large open area but too powerful for a closed room. In a condo at Montreal, it can be relevant if the air volume is high and the configuration allows for adequate diffusion. In a home from the North Shore With cathedral ceilings, the heat load may justify a larger capacity, but air stratification must also be considered. On the South ShoreIn some recent homes with large windows, the cooling load in summer can be higher than the area suggests.
A common mistake is choosing a heat pump simply because it is “bigger.” An oversized unit can reach the temperature too quickly in cooling, reduce dehumidification time, and create an uneven comfort sensation. Conversely, an undersized unit will run constantly and struggle on very cold or very hot days. Our role is to find the balance between capacity, comfort, efficiency, and budget.
Energy efficiency: read the numbers carefully
The product sheet mentions indicators such as SEER2, the HSPF2, the EER2 and the COP. These data are used to evaluate the energy performance of a heat pump, but they must be interpreted in context.
The SEER2 concerns seasonal cooling efficiency. The HSPF2 gives an indication of heating efficiency over a season. The EER2 rather represents instantaneous efficiency in cooling under specific conditions. The COP indicates the ratio between thermal energy produced and electricity consumed in heating.
For an owner, the goal is not to memorize every indicator but to understand that these figures influence operating costs and eligibility for certain programs. The Gree Clivia FRESH AIR R32 24,000 BTU is listed as ENERGY STAR and ENERGY STAR Cold Climate, which is an important point for Quebec. The LogisVert subsidy indicated on the product page is 2 400 $, subject to program conditions and applicable requirements at the time of application.
At AirGreen, we help our clients verify essential information before purchase: AHRI number, indoor model, outdoor model, eligibility, low-temperature capacity, and installation compliance. This step avoids surprises after the work is done.
Installation: the details that make the difference
A good wall-mounted heat pump installation is not limited to mounting a unit on the wall. For a 24,000 BTU model like the Gree Clivia FRESH AIR R32, several technical decisions influence long-term performance.
Indoor unit location
The indoor unit must be placed to distribute air in the main area without blowing directly on occupants for hours. The 24,000 BTU model has a high airflow; poor positioning can create a draft sensation, even if the temperature is correct.
We pay special attention to stairs, corridors, load-bearing walls, beams, air returns, low ceilings, and tall furniture. In some homes, Montreal, the interior architecture imposes constraints: brick walls, narrow divisions, plaster ceilings, limited access to the outside. Good planning helps avoid unnecessary piping routes and heavier aesthetic work.
Outdoor unit location
The outdoor unit must have the necessary clearances to breathe properly. It must also be installed on a stable base, at a height suitable for winter conditions, and in a place that respects both performance and the neighborhood. The outdoor noise level indicated for this model is 68 dB(A); the location must therefore be chosen carefully, especially in dense areas of Longueuil, Montreal or certain neighborhoods of Laval.
On the North Shore and the South Shore, we often see installations where snow, ice, or roof water have not been sufficiently considered. A poorly positioned outdoor unit can suffer unnecessarily in winter. We therefore recommend an installation that takes natural drainage, snow accumulation, and future maintenance access into account.
1/4 - 5/8 inch piping
The 24,000 BTU model uses piping 1/4 - 5/8 in. This information is crucial when a customer wants to replace an old heat pump by reusing existing lines. One should never assume the old piping is compatible. A poor match can affect performance, reliability, and warranty.
When replacing, we check the diameter, condition of the lines, type of old refrigerant, length, accessibility, and the possibility of cleanly replacing the route. In many projects, replacing the piping is the best decision, even if it requires a bit more work upfront.
220 V electrical supply
With a 220 V voltage, a 22 A MCA and a 30 A MOP, this model requires an appropriate electrical supply. Depending on the existing setup, it may be necessary to add or modify a circuit. We always check the panel, available space, wire gauge, and required protection.
This step is especially important in older homes in Montreal or at Longueuil, where the panels may already be loaded. A realistic installation price must take these constraints into account before starting the work.
Winter comfort: what -30 °C really means
Heating capacity up to -30 °C is an important factor in Quebec, but it must be well understood. A heat pump can operate at very low temperatures, but the available capacity generally decreases as the outside temperature drops. The specification indicates a capacity at -8 °C at 20,000 BTU and at -15 °C at 18,000 BTUThese figures are very useful for evaluating real winter performance.
In a well-insulated home, this capacity level can cover a large part of the heating needs for an area. In an older, very windowed, or windy house, supplemental heating may still be necessary on the coldest days. At AirGreen, we clearly explain this point before installation. A high-performance wall-mounted heat pump often greatly reduces the use of traditional electric heating, but it must be intelligently integrated into the building.
HVAC Maintenance: maintaining performance year after year
A Gree Clivia R32 wall-mounted heat pump a well-installed unit must also be well maintained. Regular maintenance helps preserve performance, noise level, air quality, and component durability.
We especially recommend:
- frequent filter cleaning by the owner;
- periodic inspection of the indoor unit;
- inspecting the condensate drain;
- cleaning the exchanger when necessary;
- checking the outdoor unit before extreme seasons;
- clearing snow, leaves, dust, and debris around the unit;
- a professional inspection if the unit loses performance or produces unusual noise.
The brochure also mentions features like Auto-Clean, dehumidification, self-diagnosis, multiple fan speeds, automatic voltage adaptation, louver control and Built-in WiFiThese features improve daily use but do not replace a clean installation or serious maintenance.
Mistakes to avoid before buying a 24,000 BTU heat pump
In our experience, the most costly mistakes don’t always come from the brand choice. They often come from a poor project assessment.
Here are the most common mistakes we see:
- choosing a 24,000 BTU capacity without a load analysis;
- neglecting the impact of outdoor noise levels;
- forgetting electrical verification;
- assuming the old refrigerant lines are compatible;
- placing the indoor unit to hide the piping rather than to distribute air properly;
- installing the outdoor unit too close to a wall, fence, or neighbor;
- ignoring future access for maintenance;
- misunderstanding the role of the optional fresh air kit;
- buying solely based on the subsidy without validating actual comfort.
At AirGreen, our approach is to clarify these points before installation. This helps avoid unpleasant surprises, unrealistic expectations, and costly adjustments afterward.
Why choose AirGreen to install the Gree Clivia FRESH AIR R32
AirGreen is not just a heat pump supplier. We are a company specialized in HVAC that installs, maintains, and repairs systems in very diverse contexts: single-family homes, condos, plexes, businesses, offices, multi-unit buildings, and replacement projects.
Our team regularly works in Montreal, Laval, Longueuil, on the South Shore, the North Shore and in Montérégie. This local presence gives us concrete knowledge of building types, installation constraints, and the expectations of Quebec customers.
By choosing AirGreen, customers benefit from:
- a clear evaluation before work begins;
- a device selection adapted to the building;
- an installation compliant with technical requirements;
- an honest explanation of available grants;
- a structured after-sales service;
- a team experienced with wall-mounted, central, and multi-zone installations;
- liability insurance coverage of $5,000,000;
- support to understand warranties, models, and options.
We know that a heat pump is a significant investment. Our goal is for the customer to understand what they are buying, why this model is recommended, how it will be installed, and how it should be used to perform at its best.
A robust HVAC solution for demanding residential and commercial projects
The Gree Clivia FRESH AIR R32 Wall Heat Pump 24,000 BTU is a particularly interesting choice for customers looking for a serious air conditioning and heating solution, eligible for energy efficiency programs and suited to Quebec winters. Its capacity, R-32 operation, included WiFi, fresh air option, and Cold Climate certification make it a well-positioned product for many projects in Greater Montreal.
However, it requires a rigorous installation. The electrical circuit, piping 1/4 - 5/8 in, clearances, drainage, air distribution, and the location of the outdoor unit must be verified before confirming the project. These are exactly the kinds of details that distinguish an ordinary installation from a durable, comfortable, and well-thought-out one.
To get a clear quote, check eligibility for the LogisVert grant, compare this model with other Gree options, or schedule an installation at Montreal, Laval, Longueuil, on the South Shore or the North Shore, contact AirGreen now. Our team will help you choose the right HVAC solution based on your building, budget, and comfort goals.