KINGHOME Clivia R32 Wall-Mounted Heat Pump | 24000 BTU
SEER2 (Seasonal Air Conditioning Efficiency)
HSPF2 (Seasonal heating efficiency)
EER2 (Instantaneous efficiency in air conditioning)
COP at -8 °C (Heating energy efficiency)
CFM (Airflow)
A wall-mounted heat pump designed for large Quebec spaces, with true winter heating capacity
The KINGHOME Clivia R32 Wall-Mounted Heat Pump | 24,000 BTU is for homeowners looking for a heating and cooling solution capable of serving a space larger than a standard enclosed room. At AirGreen, we often see this type of unit installed in open-plan areas, ground floors, spacious condos, light commercial premises, home extensions, or living areas where a 12,000 or 18,000 BTU model would quickly reach its limits.
This KINGHOME Clivia model stands out with a very interesting combination for the Quebec market: a nominal capacity of 24,000 BTU, heating operation down to -30 °C, R-32 refrigerant gas, WiFi included, ENERGY STAR® Cold Climate certification, and eligibility for the $2,400 LogisVert provincial subsidy as per the information displayed on our website.
For a client in Montreal, Laval, Longueuil, on the North Shore or South Shore, the real question isn't just whether a wall-mounted heat pump performs well on paper. It's especially important to know if it matches the building, insulation, air volume, available space for the outdoor unit, electrical capacity, and how occupants use the space. This is precisely where a well-planned HVAC installation completely changes the final result.
What a 24,000 BTU capacity truly represents
A 24,000 BTU wall-mounted heat pump is not merely a larger version of a classic wall unit. It moves more air, requires more clearance, needs an adapted electrical line, and must be precisely positioned to avoid cold spots, excessively short cycles, or unbalanced air distribution.
In a bungalow on the South Shore, for example, we once evaluated an open-plan area where the kitchen, living room, and dining room communicated directly with a central hallway. The client wanted to replace two old window air conditioners with a single, cleaner, quieter solution that could also be used for heating. In this type of configuration, an 18,000 BTU model could work for cooling but might be less effective on very cold January days. A device like the KINGHOME Clivia 24,000 BTU then becomes relevant, provided that the location of the indoor unit allows for good air projection and that the outdoor unit is installed on a snow-appropriate stand.
The technical sheet for this model indicates a heating capacity of 23,000 BTU at 8.3 °C, 20,000 BTU at -8.3 °C, and 18,000 BTU at -15 °C. These data are particularly useful for understanding the real behavior of the unit in winter. Many customers only look at the nominal power, but low-temperature capacity is often more important in Quebec.
Performance adapted to our climate
The KINGHOME Clivia R32 24,000 BTU is ENERGY STAR® and ENERGY STAR® Cold Climate certified, with AHRI 217933616 and ENERGY STAR ID 4518150. Its stated seasonal efficiency is SEER2 23.5 for cooling and HSPF2 9 for heating. The stated COP is 3.3, which means the unit can produce several units of heat for each unit of electricity consumed, under the specified test conditions.
For an owner currently heating certain areas with electric baseboard heaters, a well-sized wall-mounted heat pump can reduce the use of resistive heating for a large part of the season. This does not mean that the unit always replaces the entire existing heating system. In several homes in Montreal, Laval, and Longueuil, the best approach is to use the heat pump as the primary source of comfort in open areas, while keeping baseboard heaters or another auxiliary system for remote rooms or extreme cold peaks.
R-32: a modern and efficient choice
The KINGHOME Clivia uses R-32 refrigerant gas, increasingly present in new generations of wall-mounted heat pumps. For customers, the advantage is not just environmental. R-32 also allows for good energy efficiency in compact systems, well suited for residential and light commercial installations.
During installation, this type of refrigerant requires rigorous work methods. At AirGreen, we pay particular attention to the quality of refrigerant connections, vacuuming, line protection, condensate drainage, and clearance compliance. A heat pump can have excellent specifications but lose a significant portion of its efficiency if installation is neglected.
A discreet indoor unit for high capacity
The KW24XQ25S1DI indoor unit measures approximately 39.09 x 8.73 x 12.25 inches. For a 24,000 BTU unit, its size remains relatively easy to integrate into many environments, but it still requires a sufficiently wide wall, appropriate height, and clear airflow.
The indoor sound level varies from 29 to 47 dB(A) depending on the fan speed. In sleep mode, the indicated airflow is 235 CFM, with a sound level of 29 dB(A). In Turbo mode, the unit can reach 559 CFM, which helps to quickly circulate air in a large room, but must be well-oriented to avoid a sensation of direct draft.
Control of vertical and horizontal louvers is automatic, an important detail in large spaces. Improper air orientation can create a very comfortable zone near the unit, but leave the other end of the room less well served. During our installations, we always analyze the natural direction of the corridor, the position of stairs, openings to neighboring rooms, and the areas where occupants spend the most time.
Practical features for everyday use
This model includes several useful features:
- WiFi control included, practical for managing temperature remotely.
- I-Feel function, which helps the unit adjust comfort according to the temperature felt near the remote control.
- Self Clean function, useful for limiting moisture accumulation in the indoor unit.
- 8 °C heating function, relevant for maintaining a minimum temperature in certain spaces.
- Soft start, for a smoother start-up.
- Forced defrost, important for managing frost on the outdoor unit.
- Low voltage start-up, useful in certain electrical conditions.
These features do not replace regular HVAC maintenance. Filters must be cleaned, the indoor unit must remain clear, condensate drainage must be checked, and the outdoor unit must be kept free of snow, ice, leaves, and obstructions.
An installation that must be planned from the outset to avoid costly errors
A KINGHOME Clivia 24,000 BTU wall-mounted heat pump requires serious installation. The KW24XQ25S1DO outdoor unit operates on 208-230V / 60Hz / 1Ph power, with a minimum circuit ampacity of 22A and a maximum protection of 30A. This means an electrical inspection is necessary before confirming the project. In several older homes in Montreal or on the South Shore, the electrical panel may require further analysis before installation.
Outdoor clearances: a critical point in Quebec
The technical sheet indicates that the outdoor unit must be placed at least 18 inches above any surface to allow for snow clearance and drainage during defrost cycles. This is a fundamental detail in our climate.
We have often seen installations carried out too low by other contractors, where the outdoor unit ended up partially blocked after two snowstorms. The result: reduced performance, more frequent defrosting, abnormal noise, ice accumulation, and avoidable service calls. At AirGreen, we generally recommend a sturdy wall bracket or a well-raised ground stand depending on the building structure, access, aesthetics, and wind exposure.
The minimum clearances indicated include, but are not limited to:
- 12 inches above the outdoor unit.
- 40 inches in front to allow for good air exhaust.
- 4 inches behind the unit.
- 12 inches on one side and 4 inches on the other, depending on the configuration.
These distances are not just technical figures. They directly influence durability, performance, and ease of maintenance.
Piping, maximum length, and installation constraints
The KINGHOME Clivia 24,000 BTU uses 1/4 inch piping for the liquid line and 5/8 inch for the gas line. The indicated pre-charged length is 24.6 feet, with a minimum length of 10 feet and a maximum length of 131 feet. The indicated maximum total height difference is 82 feet.
These data provide good flexibility for buildings where the indoor and outdoor units cannot be placed back-to-back. For example, in some Montreal plexes, it is sometimes necessary to route lines to a backyard, a side wall, or a more discreet area to respect aesthetics and co-ownership regulations. On the North Shore and South Shore, single-family homes often offer more options, but the lines must still be protected against impacts, weather, and movements caused by freezing and thawing.
Mistakes to avoid with a heat pump of this capacity
For a 24,000 BTU unit, the most frequent errors are often related to sizing and placement:
- Installing too large for an enclosed space
A unit that is too powerful for a small area can quickly reach the desired temperature without properly dehumidifying. - Installing too small for a complex open area
A large open area with high ceilings, large windows, or poor insulation may require a more comprehensive analysis. - Placing the indoor unit facing an obstruction
A wall, a beam, a tall cabinet, or a poorly positioned hallway return can hinder air distribution. - Neglecting condensate drainage
Insufficient slope or a poorly protected drain can cause leaks, especially in cooling mode. - Underestimating the impact of snow
An outdoor unit that is too low quickly becomes problematic in winter. - Forgetting maintenance
Even an excellent heat pump loses efficiency if filters, coils, and drains are not maintained.
A concrete example of use in a large residential space
In a house in Laval with an open-plan ground floor, the client wanted to improve comfort without installing a central system. The space included a living room, kitchen, dining room, and an opening to the staircase. The main difficulty came from air distribution: placing the unit in the wrong place would have sent most of the airflow to the kitchen, leaving the living room less comfortable.
In a similar case, our approach involves studying the actual circulation of occupants, internal heat sources, sun exposure, ceiling heights, and natural air return. A model like the KINGHOME Clivia 24,000 BTU can be very effective, but only if its placement allows air to travel in the right direction. It is this planning that makes the difference between a simply installed appliance and a truly adapted HVAC solution.
Warranty and peace of mind
The product sheet indicates a standard warranty of 7 years on parts and compressor, with the possibility of registration to obtain 12 years on parts and compressor, according to applicable conditions. On our website, the displayed warranty is 12 years on compressor, 12 years on parts, and 0 years on labor, with the possibility of an additional warranty.
At AirGreen, we always clearly explain the difference between manufacturer's warranty, parts warranty, compressor warranty, and labor warranty. This transparency avoids misunderstandings after installation. We also offer additional warranty and HVAC maintenance options, depending on the client's needs.
Why Choose AirGreen for this KINGHOME Clivia Model
The value of a wall-mounted heat pump is not limited to its price or subsidy. It depends on the pre-installation assessment, the quality of the work, adherence to standards, finishing, commissioning, and after-sales service.
With AirGreen, customers benefit from:
- A clear estimate before work begins.
- An analysis tailored to the building, not just the surface area.
- Experienced refrigeration technicians.
- A clean and durable installation.
- Liability insurance of $5,000,000.
- A local team active in Montreal, Laval, Longueuil, on the North Shore and South Shore.
- Support to better understand available subsidies.
- Structured and accessible after-sales service.
For this model, we pay particular attention to the outdoor location, height relative to snow, line protection, electrical supply, condensate management, and indoor unit configuration. These are practical details, but it is precisely these details that ensure a reliable installation for several years.
A particularly interesting appliance with the LogisVert subsidy
The provincial LogisVert subsidy indicated for this model is $2,400. For many homeowners, this aid can change the budget equation and make a Cold Climate heat pump much more accessible. However, it is important to remember that eligibility always depends on program criteria, the exact model, required documentation, and the client's situation.
We recommend keeping all documents related to the purchase and installation: final invoice, model numbers, proof of payment, AHRI and ENERGY STAR information, as well as any documentation requested by the program. A well-documented installation facilitates the process and reduces the risk of delays.
For what type of client is this model most relevant?
The KINGHOME Clivia R32 | 24,000 BTU Wall-Mounted Heat Pump is particularly suitable for clients who want to:
- Heat and cool a large open area.
- Reduce the use of electric baseboards in a main area.
- Obtain a Cold Climate certified appliance.
- Benefit from an R-32 model.
- Have WiFi included without adding a separate module.
- Install a wall-mounted solution without a duct network.
- Improve comfort in a house, a spacious condo, or a small commercial space.
- Benefit from a significant subsidy when criteria are met.
It is less relevant for a small enclosed room, a very compartmentalized space, or an installation where electrical supply and outdoor clearances cannot be met without additional work.
Contact AirGreen for an accurate assessment
To find out if the KINGHOME Clivia R32 | 24,000 BTU Wall-Mounted Heat Pump is the right choice for your building, contact AirGreen. Our team can assess your space, check installation constraints, explain warranty options, confirm important technical elements, and prepare a clear offer for an HVAC installation in Montreal, Laval, Longueuil, on the North Shore or South Shore.
Request your estimate now and get a professional recommendation tailored to your home, business, or building.