Home » Some of Our Service Calls in Greater Montreal » Repair of a Midea VRF system in Côte-des-Neiges–Notre-Dame-de-Grâce
Réparation d’un système VRF Midea à Côte-des-Neiges–Notre-Dame-de-Grâce
Reading time: 4'

Repair of a Midea VRF system in Côte-des-Neiges–Notre-Dame-de-Grâce

AirGreen technical intervention in a commercial underground parking lot

Recently, our AirGreen team was called for a service call at a commercial building in Côte-des-Neiges–Notre-Dame-de-Grâce , Montreal. The client, an office building manager, reported a complete shutdown of their Midea VRF air conditioning system located in the underground parking lot . This type of configuration is typical of mixed-use buildings: outdoor units are installed inside technical areas, often suspended below concrete ceilings to save space and limit noise pollution.

Initial diagnosis: total electrical failure on a VRF system

Upon arrival, we performed a complete visual inspection of the Midea VRF condenser , suspended using a reinforced metal bracket. The unit, although new, showed no electrical activity : no indicator lights on the control board, no compressor tripping, and no voltage detected at the main terminal block. This type of symptom generally suggests a power supply problem, a faulty main board, or an internal short circuit .

To ensure the safety of the intervention, our technician began by checking the electrical continuity from the main circuit breaker to the metal junction box attached to the wall. A partial break was detected in the power cable—likely caused by prolonged overheating in the flexible metal conduit due to poor contact.

Step 1: Securing and Testing Power

Before any handling, the unit was electrically isolated and tested using a calibrated multimeter.
Our checks have confirmed:

  • unstable voltage at 208 V (instead of the 230 V required for this three-phase VRF model);

  • premature wear of the power connector due to insufficient tightening;

  • heating of the visible metal sheaths around the cables.

So we replaced the main connector with a reinforced industrial model that complies with CSA standards and tightened all the connections.

Step 2: Check the control board and compressor

Once power was restored, we observed an automatic system reset . However, an E5 error code appeared on the VRF display module, indicating a communication problem between the outdoor and indoor unit boards .

Our technician then proceeded to:

  • a check of the communication wiring (data bus);

  • a continuity test on terminals “S1-S2-S3” ;

  • replacing the fuse integrated into the main control board .

After this intervention, the system was able to restart normally. We then checked the R-410A refrigerant pressures: all in accordance with the nominal values ​​​​of the manufacturer Midea.

Step 3: Recommissioning and Performance Testing

Once communication was re-established between the modules, we carried out a complete test cycle in heating and cooling mode .
The results confirmed:

  • a normal response time of the inverter compressor ;

  • a blowing temperature in accordance with the setpoint in the areas served;

  • and stable power consumption after 30 minutes of continuous operation.

We also optimized the defrost curve to avoid unexpected shutdowns in cold weather—an often overlooked but crucial adjustment for systems installed in confined spaces.

Step 4: Preventive maintenance and AirGreen recommendations

This type of failure perfectly illustrates the risks associated with voltage variations and undersized connections in industrial or commercial environments.
To prevent recurrence, our team recommended:

  1. Installation of a differential circuit breaker with surge detection ;

  2. Quarterly preventive maintenance , including checking electrical tightening and supply voltages;

  3. Periodic cleaning of the condenser (even in the basement, dust accumulates);

  4. Monitoring the behavior of electronic cards via the Midea VRF intelligent control panel.

These measures ensure system stability and longevity, while reducing service interruptions.

Another example of AirGreen reliability

Thanks to our intervention, the VRF system was back to optimal operation in less than three hours. The building manager particularly appreciated our thorough diagnostics and the comprehensive technical documentation provided at the end of the service—a standardized AirGreen report detailing each measurement and each part replaced.

Our teams regularly work in commercial and residential buildings in Montreal, Laval, Longueuil, the North Shore and the South Shore , for the repair, maintenance and calibration of Midea, Gree, Fujitsu, and Trane VRF systems .
These variable refrigerant volume systems require advanced expertise—and at AirGreen, we pride ourselves on mastering every step, from electronic diagnostics to performance tuning.

In conclusion

This repair of a Midea VRF system in Côte-des-Neiges–Notre-Dame-de-Grâce demonstrates our ability to intervene in complex conditions, particularly in confined technical areas such as parking lots or commercial basements.
Thanks to our expertise, our rigor and our field experience, AirGreen ensures reliable, safe and sustainable interventions, adapted to the realities of the HVAC sector in Greater Montreal .