Technician’s report
AirGreenAir conditioning & heatingRBQ 5645-9605-01
Job report

Repair of a Gree wall-mounted heat pump in La Prairie

ServiceRepairUnitWall-mounted heat pump
BrandGreeAreaLa Prairie
PublishedDecember 3, 2025Reading3 min

Attachment 1 · job photo

Réparation d’une thermopompe murale Gree à La Prairie

Warm airflow in the heat: a precise diagnosis by AirGreen

On a hot summer day in La Prairie , a customer contacted us after noticing that their Gree wall-mounted heat pump was no longer cooling as well as it used to. The unit was blowing lukewarm air despite a temperature set at 18°C, and the outdoor compressor seemed to be running. To avoid excessive energy consumption and prolonged discomfort, our AirGreen team visited the site to diagnose the problem.

Initial inspection: a functional but ineffective device

Upon arrival, we carried out a series of quick checks:

  • The indoor unit was working, but the outgoing air was not cold enough.

  • The temperature measured at the exchanger outlet indicated 12.1°C , which is too high for optimal air conditioning mode.

  • The Gree outdoor compressor started, but the refrigerant circuit pressure was slightly below the nominal values.

These observations pointed to an imbalance in the refrigeration cycle .

Diagnosis: Dust accumulation and insufficient refrigerant level

Opening the hood of the wall-mounted unit revealed significant fouling of the evaporator , a direct consequence of missing annual maintenance. This layer of dust prevented proper heat exchange between the indoor air and the refrigerant.

Additionally, a slight loss of refrigerant was detected at the service valve, likely due to a seal weakened by age.

Intervention: complete cleaning and precision recharging

Our technicians have carried out a complete upgrade procedure :

  1. Complete cleaning of the evaporator, crankcase and filters with a biodegradable degreaser.

  2. Tangential fan dust removal , ensuring uniform airflow.

  3. Checking the refrigeration circuit with nitrogen to ensure it is leak-proof.

  4. Replacement of the defective seal at the service valve.

  5. Recharge with R410A refrigerant , calibrated to the nearest gram according to the Gree manufacturer's specifications.

Performance Check: Return to Full Capacity

After restarting the system, the difference was immediate:

  • Blowing temperature: 7.8°C (compared to 12.1°C before intervention).

  • Power consumption: stabilized at a nominal level.

  • Operating noise: standardized.

Our infrared thermometer confirmed a constant cold air output , indicating that the system was returning to full efficiency.

Advice given to the client

We took advantage of this intervention to remind the customer of good maintenance practices for a wall-mounted heat pump :

  • Clean filters every 6 to 8 weeks.

  • Schedule an annual professional maintenance including coil cleaning and gas check.

  • Monitor any variation in performance or noise , which may indicate a microleak or progressive fouling.

Why choose AirGreen in La Prairie and Greater Montreal?

At AirGreen , we specialize in the diagnosis and repair of wall-mounted heat pumps from Gree , Fujitsu, Midea, Sharp, Zephyr, Trane and several other brands.
Our interventions are distinguished by:

  • Certified technicians familiar with the specific features of each brand.

  • Original parts and refrigerants that meet environmental standards.

  • Fast and transparent service , available in Montreal, Laval, Longueuil, on the North Shore and the South Shore.

Final result: restored comfort and regained efficiency

The customer immediately noticed a pleasant temperature and a constant airflow in his living room. His Gree wall-mounted heat pump finally regained its initial performance, ensuring optimal comfort while maintaining reduced energy consumption .

Simple maintenance negligence can sometimes reduce the efficiency of an HVAC system by 30%. This intervention in La Prairie proves that accurate diagnosis and careful maintenance can restore a heat pump's power, reliability, and longevity.

Report published by AirGreen Climatisation & Chauffage · RBQ licence 5645-9605-01 (15.8, 15.10, 16)airgreen.ca · 514 316-2973
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