Project

Installation of a GREE LIVO GEN4 Wall-Mounted Heat Pump in Dollard-des-Ormeaux, Montreal

Need efficient heating and cooling without losing balcony space? See how AirGreen’s GREE LIVO GEN4 installation in Montreal makes it possible!

By AirGreen Climatisation & Chauffage Admin3 min read
Installation of a GREE LIVO GEN4 Wall-Mounted Heat Pump in Dollard-des-Ormeaux, Montreal
Installation of a GREE LIVO GEN4 Wall-Mounted Heat Pump in Dollard-des-Ormeaux, Montreal
Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

Efficient Climate Control Meets Ingenious Space Management

At AirGreen, we specialize in providing top-notch HVAC solutions that not only enhance the comfort of your home but also complement your living space. Our recent installation in Dollard-des-Ormeaux, Montreal, showcases our commitment to innovative and efficient climate control solutions. The GREE LIVO GEN4, a 12,000 BTU wall-mounted heat pump, stands out not just for its superior efficiency and powerful performance but also for its clever installation that maximizes space utility.

The Challenge: Maximizing Limited Balcony Space

Our customer faced a unique challenge: they wanted to enjoy the benefits of a high-efficiency heat pump without sacrificing the precious outdoor space of their small balcony. Recognizing the importance of every square inch, AirGreen devised a solution that would keep the balcony open and accessible while ensuring optimal climate control.

The GREE LIVO GEN4 Solution

This GREE model is not only robust in functionality but also in its space-saving design. Equipped with a high SEER rating of 18.5 for energy efficiency, this heat pump offers exceptional cooling and heating capabilities, suitable for temperatures ranging from -25°C to 50°C. The installation involved mounting the outdoor unit directly to the wall, high enough to preserve the functionality and aesthetic of the balcony space. This strategic placement not only safeguarded the client's outdoor area but also optimized the unit's performance.

Installation of a GREE LIVO GEN4 Wall-Mounted Heat Pump in Dollard-des-Ormeaux, Montreal

Key Features of the GREE LIVO GEN4:

  • High Efficiency: With an 18.5 SEER rating, this unit provides significant energy savings.
  • Comprehensive Warranty: 12 years for both the compressor and parts, ensuring peace of mind.
  • Smart Technology: Features like WiFi connectivity, multiple fan speeds, and intelligent pre-heating enhance user convenience and comfort.
  • Quiet Operation: Maintains a low sound pressure level of 52 dB(A) outdoors and between 27 to 47 dB(A) indoors, ensuring minimal noise disturbance.
  • Eco-Friendly: Utilizes R-410A refrigerant, which is known for its lower environmental impact.

Installation Details and Customer Satisfaction

The installation process was meticulously planned to align with the client’s requirements. The compact design of the GREE LIVO GEN4 allowed for a seamless fit on the exterior wall, eliminating any intrusion into the balcony’s space. This thoughtful installation not only optimized the physical footprint but also maintained the aesthetic integrity of the property.

The client was particularly impressed with the ability to control the unit via WiFi, which allows for convenient adjustments and monitoring of their home climate from anywhere. Furthermore, the eligibility of this model for a $350 LogisVert grant by Hydro-Québec added an extra layer of satisfaction, making this investment even more rewarding.

Why Choose AirGreen for Your HVAC Needs?

AirGreen is dedicated to providing solutions that not only meet the technical demands of climate control but also cater to the personal needs and spaces of our clients. Our approach to each project is tailored, thoughtful, and aimed at delivering the highest customer satisfaction. We believe in building relationships through reliable service, expert installation, and providing products that truly make a difference in the comfort and efficiency of your home.

The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

And at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    And at your place?

    Which type of equipment for your project?

    Pick what looks like your need.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
    Going further

    Useful pages for what comes next

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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