Installation of a Gree SAPPHIRE Wall-Mounted Heat Pump in Montréal-Est
In the snowy heart of Montréal-Est, AirGreen's installation of a Gree SAPPHIRE heat pump turned a winter challenge into a tale of warmth, efficiency, and trust.
In summer, the outdoor unit rejects the house's heat outside.
Generic illustration of this type of installation, not a survey of this job site. Tap a number.
Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.
The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.
Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.
A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.
The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.
On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.
The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.
A Winter Tale: When Heat Meets Cool Efficiency
In the heart of Montréal-Est, amidst the quiet symphony of falling snowflakes, AirGreen, a leading HVAC company known for its commitment to quality, efficiency, and customer satisfaction, embarked on a remarkable journey. This journey was not just about installing another HVAC system; it was about reinforcing trust, showcasing technological advancement, and delivering warmth in the chilling winter.
The Challenge of Height: A Story of Perseverance and Precision
Installing a Gree SAPPHIRE 18,000 BTU wall-mounted heat pump is an adventure in its own right. But when the task calls for mounting the compressor atop its predecessor, amidst the snowflakes of a Montréal winter, it becomes a tale of challenge and triumph. Our team, armed with expertise and a never-say-die attitude, found the perfect spot in the backyard to maximize available space without compromising on aesthetics or functionality.
Why Gree SAPPHIRE? A Closer Look at the Star of the Show
Choosing the Gree SAPPHIRE model was no mere coincidence. This decision was backed by a rich history of customer satisfaction and a keen eye on the future. The Gree SAPPHIRE, with its 24.5 SEER efficiency, WiFi connectivity, and Energy Star® certification, represents the pinnacle of HVAC technology. Its whisper-quiet operation, with sound pressure levels as low as 34 dB(A) indoors, ensures peace and comfort. The inclusion of R-410A gas and a formidable heating capacity that braves temperatures down to -30°C makes it a guardian against the cold.
Savings and Sustainability: The Financial and Environmental Edge
The story of this installation is incomplete without mentioning the $1,704 provincial grant that the SAPPHIRE model is eligible for. It's a testament to our commitment to not only provide the best in comfort and technology but also to ensure it's accessible. Moreover, the model's energy efficiency stands as a beacon of sustainability, promising long-term savings on energy bills and a reduced carbon footprint.
A Legacy of Trust and Excellence
Our journey with the customer did not start with the Gree SAPPHIRE. Three years prior, we had the pleasure of installing a Tosot heat pump, which marked the beginning of a trustful relationship. When the opportunity arose to upgrade to a more efficient model at a better price, our choice of the Gree SAPPHIRE was a nod to our enduring commitment to offer the best value to our clients. This decision was not merely about technical superiority; it was about acknowledging the trust and confidence our customers place in us.
Mastering the Elements: The Installation Day
On the day of the installation, as snow gently carpeted the world outside, our team of seasoned professionals demonstrated what makes AirGreen a leader in the HVAC industry. The installation, though challenged by the need to work at height and the whims of winter weather, was executed with unmatched precision and cleanliness. The sight of our team, undeterred by the snow, meticulously installing the state-of-the-art system, was a testament to our dedication to service excellence.
The Result: Beyond Just Warmth
As the system came to life, whispering warmth into the home, it was a moment of quiet pride for us. The Gree SAPPHIRE, with its sleek design and advanced features, was not just a heat pump; it was a beacon of comfort, efficiency, and reliability. The smile on our customer's face was a clear indicator of a job well done, a reminder of why we do what we do.
Why AirGreen? A Tradition of Excellence
Choosing AirGreen for your HVAC needs is not just about hiring a company; it's about partnering with a team that values quality, customer satisfaction, and technological innovation. Our journey with the Gree SAPPHIRE in Montréal-Est is a prime example of our commitment to these principles. From overcoming installation challenges to ensuring financial and environmental sustainability, we go above and beyond to ensure that our customers receive the best service possible.
Conclusion: A Warm Invitation
As we continue to navigate the seasons, our doors and hearts remain open to those looking for quality, efficiency, and unparalleled service in HVAC solutions. Whether it's the biting cold of winter or the sultry heat of summer, AirGreen is your trusted partner in ensuring comfort and peace of mind. Join us on this journey of warmth and efficiency. Experience the AirGreen difference.
How it goes, from the first call to the end
The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.
We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
Model, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
Floors and furniture protected, wall plate position marked level, wall opening located.
A single opening, with the slope the drain needs to flow outside.
Set on a stand raised above the snow, with the clearances the manufacturer requires.
Connected, insulated and protected. The opening is then sealed against water, cold air and insects.
A dedicated circuit and an accessible disconnect near the outdoor unit.
Leak test, vacuum, then start-up and a check of heating and cooling.
Remote, modes, filters: we show you the essentials before we leave.
- The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
- The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
- Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
- The wall openingA single opening, with the slope the drain needs to flow outside.
- The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
- Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
- The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
- Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
- The walkthroughRemote, modes, filters: we show you the essentials before we leave.
And at your place?
Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.
Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.
What to do, season by season
Three habits per season for this unit. They take a few minutes and prevent many calls.
- Clean the indoor unit's filters.
- Clear leaves and debris left on the outdoor unit by winter.
- Test cooling before the first hot days.
- Clean the filters more often when the unit runs a lot.
- Keep plants away from the outdoor unit.
- Check that no water drips from the indoor unit.
- Rake the leaves around the outdoor unit.
- Test heating before the first cold days.
- Book periodic maintenance before winter.
- Keep snow away from the stand and the front of the unit.
- Let the unit defrost: it is normal.
- Never hit the ice on the fins; call us if the unit stays iced up.
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What people ask us about this kind of work
Does a wall-mounted heat pump heat in winter?
Wall-mounted or multi-zone: how do I choose?
Where does the outdoor unit go?
Are there grants?
Do I need a permit?
How cold can it heat?
How much can I save?
How is the LogisVert assistance calculated?
Is it noisy?
The outdoor unit is covered in ice: is that normal?
Does AirGreen hold the required licences?
Is the estimate free?
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Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).