Project

Installation of a Tosot Lomo 23 Wall-Mounted Heat Pump in Sainte-Julie

Upgrade to silent, efficient heating and cooling with the Tosot Lomo 23. See why our customers trust AirGreen for their HVAC needs!

By AirGreen Climatisation & Chauffage Admin4 min read
Installation of a Tosot Lomo 23 Wall-Mounted Heat Pump in Sainte-Julie
Installation of a Tosot Lomo 23 Wall-Mounted Heat Pump in Sainte-Julie
–chapters in this story
4 minreading time
–type of installation
2024year published
The tour

Take a tour of the installation

Each number is a point we check on site. Switch between summer and winter to watch air and heat move.

Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

The job

A Seamless Transition to Efficient Heating and Cooling

The Challenge of the Old and The Triumph of the New

In the tranquil suburb of Sainte-Julie on Montreal’s South Shore, the need for a reliable and efficient heating and cooling solution is as variable as the Canadian seasons. This narrative begins with a local homeowner plagued by an aging heat pump that had become a source of constant noise and frequent repairs. Every year brought a new challenge, disrupting the comfort of his home and straining his patience and wallet. The old unit, noisy and unreliable, made it clear that a change was overdue.

Choosing the Tosot Lomo 23: A Decision Made Easy

The decision to upgrade wasn’t just about replacing old with new; it was about transforming how our client experienced home comfort. Enter the Tosot Lomo 23, a sleek, wall-mounted heat pump known for its quiet operation and impressive efficiency. This model wasn't chosen on a whim. The homeowner had witnessed firsthand the performance of a Tosot heat pump installed at a friend’s home. Impressed by its silent operation and durability, the choice became obvious. With a cooling and heating capacity of 9,000 BTU and an efficiency rating of 23.0 SEER, the Lomo 23 stood out as the perfect balance of quality, price, and performance.

The Installation: Simplicity and Savings Hand in Hand

What made this installation particularly smooth was the compatibility of the new unit with the existing infrastructure. The 1/4 - 3/8 pipes and electrical wiring from the old system were a perfect match for the new Tosot model. This not only simplified the installation process but also brought about significant cost savings, which we passed directly to our client through our referral discount and a special discount for reusing the existing fittings.

Our team of certified technicians, known for their meticulous attention to detail, ensured that the installation was executed flawlessly. They leveraged their expertise to integrate the new system seamlessly, enhancing the overall efficiency and reducing potential future maintenance needs.

Advanced Features for Modern Living

The Tosot Lomo 23 is not just about heating and cooling. It embodies a suite of modern features designed to enhance user experience and operational efficiency:

  • Energy Star® Certification: Guarantees energy savings and helps reduce utility bills.
  • Optional WiFi Control: Offers convenience by allowing temperature adjustments from a smartphone or tablet.
  • Smart Defrost: Ensures the heat pump operates efficiently through intelligent defrost cycles based on real-time weather conditions.
  • Self-Diagnosis: Simplifies troubleshooting by automatically indicating maintenance checks and error notifications.

Silent Operation, Guaranteed Comfort

One of the standout features of the Lomo 23 is its incredibly low sound pressure levels. At just 29 dB(A) indoors, it is quieter than a whispered conversation, ensuring that home comfort comes with peace and quiet. This low noise level is pivotal for families seeking a serene home environment.

Ready for the Canadian Weather

The Lomo 23’s capability to operate effectively even in extreme temperatures is critical for our Canadian climate. With a heating capacity maintained up to -25°C and equipped with GREE’s two-stage Inverter technology, it ensures continuous comfort, be it during a heatwave or a freezing cold snap.

Long-Term Reliability and Support

Understanding the importance of long-term commitments, the Tosot Lomo 23 comes with a comprehensive warranty package: 10 years for the compressor, 10 years for parts, and an optional extended warranty for labor. This warranty underscores our confidence in the reliability and performance of the products we install.

Why Choose AirGreen?

At AirGreen, your comfort is our priority. Our team is dedicated to providing not only the highest quality installations but also impeccable customer service. Our success is measured by the satisfaction of our clients and their trust in us to enhance their living spaces.

Your Comfort, Our Commitment – Experience the difference with AirGreen.

The steps

The big day, step by step

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

What would it look like at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Going further

    Your own project, step by step

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    At your place

    Is your home ready?

    Check what applies at your place. A "no" is not a refusal: it is what we sort out during the estimate.

    0 / 6 checked
    True or false

    Four statements: true or false?

    It all comes down to details you have just seen.

    1. In heating mode, the outdoor unit can produce water.

    2. You pick the capacity with a simple square-footage rule.

    3. A multi-zone connects several indoor heads to a single condenser.

    4. The disconnect can sit behind the patio furniture.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.

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    Every house has its constraints. We see them before we install.

    The on-site estimate is free and the quote follows within 24 hours.

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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