Project

Installation of a Gree Crossover Ductless Heat Pump in Sainte-Thérèse

After a simple installation, Sainte-Thérèse homeowner enjoys serene, effective cooling with Gree Crossover. Another satisfied customer of AirGreen!

By AirGreen Climatisation & Chauffage Admin3 min read
Installation of a Gree Crossover Ductless Heat Pump in Sainte-Thérèse
Installation of a Gree Crossover Ductless Heat Pump in Sainte-Thérèse
Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

A Fresh Breath of Air: How a Simple Upgrade Made a Huge Difference

Understanding the Client's Unique Needs

In the picturesque town of Sainte-Thérèse on the North Shore, a homeowner encountered a common yet frustrating issue. Despite having a central air conditioning system installed, the top floor of his residence stubbornly remained a zone of discomfort, particularly during the sweltering summer months. The quest for a cooling solution that was both cost-effective and exceptionally efficient led him to AirGreen, your trusted local HVAC experts.

Choosing the Right Solution: The Gree Crossover

After assessing the situation, our team recommended the Gree Crossover ductless heat pump. Known for its high efficiency and silent operation, this model stood out as the perfect candidate for the job. With a 25.3 SEER rating and a 9,000 BTU cooling capacity, the Crossover ensures a comfortable environment without intruding on your peace or your wallet. This unit is not only Energy Star® certified but also Wi-Fi enabled, offering convenient control via the GREE+ app, right from any smartphone.

Streamlined Installation with Attention to Detail

Our installation process in Sainte-Thérèse was straightforward but meticulous, reflecting our commitment to quality and customer satisfaction. We strategically positioned the indoor unit to maximize airflow while discreetly routing all necessary piping and electrical components. This careful placement meant no post-installation finishing was needed, a detail greatly appreciated by the homeowner.

The Silent Guardian: Unobtrusive Yet Effective

One of the standout features of the Gree Crossover is its whisper-quiet operation. With an interior sound pressure level of just 25 dB(A) on low setting, it's about as loud as a whispered conversation. Even at its maximum setting, the unit does not exceed 40 dB(A), ensuring that it supports a serene home atmosphere.

Sustainable and Smart Technology

In an era where environmental impact is a major consideration, the Gree Crossover excels. It utilizes R-410A, an eco-responsible refrigerant, and features a multi-speed fan, adjustable LED display, and washable dust filters. Its anti-corrosion fin coating extends the unit’s lifespan, while the smart preheating and turbo-mode provide rapid comfort adjustments.

The Results: A Happy Customer and Continued Trust

The installation was a resounding success. The homeowner was not only impressed by the performance of the Gree Crossover but also by the professionalism of AirGreen. His satisfaction was echoed in his actions, promptly referring his brother who installed a similar unit. This word-of-mouth endorsement is a testament to the quality of our work and the trust our customers place in us.

Why Choose AirGreen for Your HVAC Needs?

When it comes to selecting an HVAC service provider in Montréal, Laval, Longueuil, and the surrounding areas, AirGreen stands out for our commitment to quality, efficiency, and customer satisfaction. Our expertise in installing various types of HVAC systems, including the high-performing Gree Crossover ductless heat pumps, ensures that every installation is tailored to meet the unique needs of each customer.

With AirGreen, you're not just getting a contractor; you're partnering with a team that values your comfort and strives to deliver solutions that are both innovative and effective. Whether you need a slight upgrade like our Sainte-Thérèse client or a complete system overhaul, we are here to provide top-tier service and support.

The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

And at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    And at your place?

    Which type of equipment for your project?

    Pick what looks like your need.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
    Going further

    Useful pages for what comes next

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    The on-site estimate is free and the quote follows within 24 hours.

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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