Installation of a Gree Multi GEN2 TripleZone Heat Pump in Pointe-Claire
In the heart of winter, AirGreen turned challenges into triumph with the installation of a Gree Multi GEN2 TripleZone Heat Pump, bringing unmatched comfort to a Pointe-Claire home.
Take a tour of the installation
Each number is a point we check on site. Switch between summer and winter to watch air and heat move.
In summer, the outdoor unit rejects the house's heat outside.
Generic illustration of this type of installation, not a survey of this job site. Tap a number.
Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.
The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.
Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.
A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.
The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.
On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.
The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.
The Art of Climate Control: A Story of Innovation and Satisfaction
The Challenge of a Lifetime
When the residents of a charming home in Pointe-Claire reached out to us at AirGreen for an HVAC solution, they were in for a journey of innovation, meticulous planning, and ultimate comfort. The task at hand was not just any installation; it was the setup of a Gree Multi GEN2 TripleZone Heat Pump, a marvel in the world of climate control, capable of transforming their living space into a haven of comfort. This installation was marked as hard, not just by the complexity of the task but by the elements themselves, as we embarked on this project right after a hefty snowstorm.
Unpacking the Gree Multi GEN2
Before diving into the intricacies of the installation, let's appreciate the beast that is the Gree Multi GEN2 TripleZone Heat Pump. Designed to provide unparalleled efficiency with a 22.0 SEER rating, this system is not only Energy Star® certified but comes equipped with WiFi capability, making it a pinnacle of modern HVAC solutions. The unit boasts a robust 36 000 BTU compressor, cleverly connected to three separate 12 000 BTU indoor units, ensuring a balanced and tailored climate control experience. The package is sweetened with a potential $3696 grant from Hydro-Québec, making it an investment that pays back in comfort, efficiency, and savings.
A Symphony of Coordination and Expertise
The installation in Pointe-Claire was anything but straightforward. The beauty of the TripleZone system lies in its ability to cater to different areas independently, which also means finding the perfect spot for the outdoor compressor and strategically placing the three indoor units. With one unit conveniently close to the compressor and the other two stationed on separate floors, our team faced the Herculean task of weaving the necessary pipes and electrical wires through walls and ceilings with surgical precision.
Overcoming the Elements
Mother Nature decided to add a layer of complexity with a generous snowfall right before the installation. However, armed with resilience and a can-do attitude, our team navigated through the snow, ensuring not a single flake could deter us from our mission. The chill of winter was met with the warmth of our determination, as we meticulously planned every drill and secured every fitting, ensuring the system's optimal performance regardless of the weather outside.
The Finishing Touches
The tale doesn't end with the installation. Our commitment to excellence and customer satisfaction drove us to partner with a professional plasterer, who, following the installation, transformed the work area back into a pristine canvas. Holes were seamlessly covered, pipes and wires meticulously hidden, and walls repainted, leaving no trace of the extensive work done, except for the gentle hum of the heat pump and the comfortable ambiance it created.
Why Choose AirGreen?
Choosing AirGreen for your HVAC needs is not just about getting a system installed; it's about embarking on a journey towards achieving the ultimate indoor comfort. Our installations are stories of challenges embraced, complexities navigated, and satisfaction delivered. The Gree Multi GEN2 TripleZone Heat Pump installation in Pointe-Claire is a testament to our dedication to quality, innovation, and customer satisfaction. Our team's expertise, coupled with our knack for overcoming obstacles, ensures that every project we undertake is a step towards redefining indoor climate control.
Your Comfort, Our Mission
At AirGreen, we believe in more than just installing HVAC systems. We are dedicated to creating comfortable living spaces, ensuring each installation is tailored to the unique needs of our clients. Our work in Pointe-Claire is a prime example of our commitment to excellence, showcasing our ability to deliver top-tier climate control solutions, even in the face of unforeseen challenges. Let us bring our expertise, dedication, and innovative solutions to your home. Your comfort is our mission, and with AirGreen, you're always in good hands.
The big day, step by step
The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.
We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
Model, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
Floors and furniture protected, wall plate position marked level, wall opening located.
A single opening, with the slope the drain needs to flow outside.
Set on a stand raised above the snow, with the clearances the manufacturer requires.
Connected, insulated and protected. The opening is then sealed against water, cold air and insects.
A dedicated circuit and an accessible disconnect near the outdoor unit.
Leak test, vacuum, then start-up and a check of heating and cooling.
Remote, modes, filters: we show you the essentials before we leave.
- The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
- The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
- Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
- The wall openingA single opening, with the slope the drain needs to flow outside.
- The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
- Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
- The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
- Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
- The walkthroughRemote, modes, filters: we show you the essentials before we leave.
What would it look like at your place?
Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.
Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.
Four mistakes we do not make
Flip each card to see what we do instead.
Your own project, step by step
What to do, season by season
Three habits per season for this unit. They take a few minutes and prevent many calls.
- Clean the indoor unit's filters.
- Clear leaves and debris left on the outdoor unit by winter.
- Test cooling before the first hot days.
- Clean the filters more often when the unit runs a lot.
- Keep plants away from the outdoor unit.
- Check that no water drips from the indoor unit.
- Rake the leaves around the outdoor unit.
- Test heating before the first cold days.
- Book periodic maintenance before winter.
- Keep snow away from the stand and the front of the unit.
- Let the unit defrost: it is normal.
- Never hit the ice on the fins; call us if the unit stays iced up.
Is your home ready?
Check what applies at your place. A "no" is not a refusal: it is what we sort out during the estimate.
Four statements: true or false?
It all comes down to details you have just seen.
1. In heating mode, the outdoor unit can produce water.
During defrost cycles. That water must drain away without forming ice.
2. You pick the capacity with a simple square-footage rule.
Windows, insulation, orientation and how the room is used all count. Capacity is chosen on site.
3. A multi-zone connects several indoor heads to a single condenser.
One head per room, all on the same condenser. Each room keeps its own temperature.
4. The disconnect can sit behind the patio furniture.
It must stay accessible: it is what shuts the unit off for service.
0 / 4 right answers
What people ask us about this kind of work
Does a wall-mounted heat pump heat in winter?
Wall-mounted or multi-zone: how do I choose?
Where does the outdoor unit go?
Are there grants?
Do I need a permit?
How cold can it heat?
How much can I save?
How is the LogisVert assistance calculated?
Is it noisy?
The outdoor unit is covered in ice: is that normal?
Does AirGreen hold the required licences?
Is the estimate free?
No question matches. Write to us: we answer.
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Every house has its constraints. We see them before we install.
The on-site estimate is free and the quote follows within 24 hours.
Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).