How to properly prepare your application: documents required to prove the installation of an eligible heat pump
At AirGreen , we know that obtaining a LogisVert grant for the installation of an efficient or high-efficiency heat pump can make all the difference for our residential customers in Montreal, Laval, Longueuil , on the North Shore and the South Shore . However, to benefit from the financial assistance offered by Hydro-Québec , it is crucial to provide supporting documents that are complete and comply with the program requirements.
Here we offer you a clear, detailed guide that is 100% compliant with the LogisVert program criteria to help you gather all the necessary documents and avoid common errors that can lead to delays or refusals.
Why are these documents so important?
The LogisVert program requires tangible proof of the installation of an eligible heat pump . These documents allow Hydro-Québec to:
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Check the device's eligibility (model, power, energy efficiency)
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Confirm that the installation was carried out by a qualified company
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Ensure that the home is eligible and that the work has been carried out in accordance with standards
An incomplete or imprecise file may delay processing or even result in a refusal of a grant , regardless of the quality of the work carried out.
What types of heat pumps are eligible?
Two main categories of heat pumps are eligible for financial assistance:
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Efficient heat pump (wall-mounted or central) : eligible according to the list approved by Hydro-Québec
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High-efficiency heat pump combined with caulking work : eligible according to another grid, with a higher amount per BTU
In both cases, the device must:
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To be new
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Have been purchased in Quebec
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Be installed in eligible accommodation
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Be certified according to the required energy performance standards
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Appear on the official list of heat pumps recognized by Hydro-Québec
Mandatory documents to provide for an efficient heat pump
1. Proof of home ownership
This document verifies that the applicant is the owner of the home in which the heat pump was installed. It is possible to provide one of the following documents:
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An electronic copy of the municipal tax bill
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Or the first page of the notarized deed of sale
Note: For members of Indigenous communities, a copy of the electricity bill or a letter from the band council confirming ownership is accepted.
2. Heat pump invoice
The invoice must be clear, complete and detailed , and include the following elements:
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Invoice number and date
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Customer Name (same as on proof of ownership)
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Heat pump installation address
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Name of the company that sold and/or installed the device
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Company's GST/QST numbers
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Installer's RBQ license number
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Full product description , including model , capacity (BTU/h at -8°C) and AHRI number
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Total cost of purchase and installation
3. Photograph of the outdoor unit
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Clear photo of the outdoor unit nameplate
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The photo must clearly show the model number and serial number.
Additional documents for high-efficiency heat pumps with caulking
In this case, separate evidence must be provided for:
A. The high-efficiency heat pump
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The same documents as above apply (proof of ownership, invoice, photo of the nameplate)
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The model must be on the official list of high-efficiency heat pumps
B. Caulking work
A separate invoice is required, including:
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Invoice number and date
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Name of the client and address where the work was carried out
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Company name , RBQ number , and GST/QST numbers
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Detailed list of caulking work carried out: windows, exterior doors, attic access hatches, fans, electrical outlets, etc.
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Total cost of the work
AirGreen Tip: Even if no air leaks have been detected in a given location, the work must cover all listed areas to be eligible.
Deadlines to be respected
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The application must be submitted within 9 months of the heat pump installation date .
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If you combine several measures in the same request (e.g.: heat pump + caulking), the 9-month period begins on the date of the first measure installed.
Processing the request
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Create a profile on logisvert.ca
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Submit the application with all required documents
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Wait for analysis (10 to 12 weeks) – Hydro-Québec will communicate by email if any parts are missing.
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Possibility of a home verification visit
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Receipt of payment by mail
AirGreen Recommended Practices
At AirGreen, we support you from start to finish of your HVAC project . To ensure approval of your grant application, we:
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Let's select eligible and certified heat pump models
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We produce clear, complete and compliant invoices
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We provide quality photos of the installed unit
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We strictly comply with RBQ standards and Hydro-Québec installation rules
Concrete examples of eligible installations carried out by AirGreen
Laval – Gree Extreme 18,000 BTU wall-mounted heat pump
Installation in a fully electric bungalow. AHRI-certified model. Work carried out by our certified team. The client received a $1,704 grant .
Longueuil – Sharp ZU1 24,000 BTU heat pump with caulking
We performed a complete air leak insulation with professional caulking. As a result, we received a $3,360 grant (calculated at $140/1,000 BTU) through the LogisVert program.
What to absolutely avoid
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Provide an incomplete invoice (e.g.: without RBQ or without AHRI)
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Using a heat pump that is not eligible or purchased outside Quebec
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Omit the nameplate photo
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Exceeding the 9-month deadline for filing the application
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Forgetting one of the areas to be sealed if you are applying for the combined grant
Conclusion: Complete support with AirGreen
The quality of the installation is not enough : it is the quality of the administrative file that guarantees the approval of the grant. At AirGreen, we understand the requirements of the LogisVert program and we ensure that each client receives the maximum financial assistance to which they are entitled , without hassle.
Partner with AirGreen for professional, certified, and subsidized HVAC installation . Contact us today to plan your project and begin your grant application with confidence.