5 critères pour choisir le bon installateur de thermopompe centrale (évitez les mauvaises surprises)
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5 criteria for choosing the right central heat pump installer (avoid unpleasant surprises)

Choosing a central heat pump installer in Montréal, Laval, Longueuil, the North Shore, or the South Shore is not something to take lightly. A poorly executed installation can result in loss of efficiency, comfort issues, or even premature breakdowns. At AirGreen, we often receive calls from clients who reach out after a bad experience with an unqualified or careless installer. To avoid such situations, we’ve compiled the 5 essential criteria for selecting the right HVAC partner.

A certified, experienced installer with a strong local reputation

Experience isn’t something you can buy. It’s built through years of hands-on work and a variety of completed projects. A qualified central heat pump installer should be able to demonstrate:

  • A valid certification in refrigeration, heating, and ventilation (often a refrigeration trade qualification certificate).

  • A valid RBQ license, ensuring compliance with Québec's standards.

  • Confirmed local experience in Montréal, Laval, Longueuil, the North Shore, and the South Shore.

  • Real, verifiable customer references, ideally in your area.

At AirGreen, our team of experts has over 20 years of experience installing central systems in all types of residential and commercial buildings. We’ve installed hundreds of central heat pumps in single-family homes, multiplexes, condos, and businesses throughout Greater Montréal.

A thorough technical assessment of your property

A good installer doesn’t just show up and install the machine. They begin with a complete analysis of your home: insulation, square footage, sun exposure, air distribution, the configuration of existing ductwork, and more. This step is essential to:

  • Properly size the heat pump (neither oversized nor undersized).

  • Identify specific needs for each floor or area of the home.

  • Maximize energy efficiency and overall comfort.

  • Plan any needed ductwork improvements.

We recently completed the installation of a Bosch BOVA 60 5-ton central heat pump in a large residence in Laval. During the assessment, we discovered that the existing ductwork was too narrow for the required capacity. We proposed a targeted modification of the plenum and adjusted the return air grilles to ensure optimal performance without increasing energy costs.

In-depth knowledge of available grants and government programs

Did you know that several provincial and municipal grant programs can significantly reduce the cost of installing a central heat pump?

A good installer should not only install your system but also:

  • Inform you about the available grants for your situation.

  • Assist with the administrative paperwork (LogisVert, Chauffez Vert, ÉcoPerformance, etc.).

  • Provide an invoice that meets all requirements for rebates or refunds.

AirGreen is recognized as an official partner of Hydro-Québec’s LogisVert program. As such, we’ve helped hundreds of clients save between $1,700 and $5,000 on their central heat pump projects. Our team handles all forms, photos, proofs, and required certifications.

Attention to detail during installation

This is what separates a functional installation… from a high-performance, durable, quiet, and seamless one in your home.

Good installers stand out by:

  • Impeccable system installation (outdoor unit on anti-vibration pad, insulated refrigerant lines, sealed connections).

  • Aesthetic integration with your home’s layout.

  • Thorough testing at the end of the installation: nitrogen pressure test, leak detection, airflow calibration.

  • Clear explanations of how the system works and what maintenance is needed.

During a recent job in Longueuil, we replaced an old Arcoaire heat pump with an ultra-efficient Lennox SL25XPV. Our technicians made sure the attic ductwork was perfectly aligned, installed a Lennox S40 smart thermostat, and configured the defrost cycles for Québec’s climate. The result: a quieter, more economical system that perfectly adapts to temperature variations.

A structured and available after-sales service

Installing a central heat pump also means building a long-term relationship with the installer. That’s why it’s crucial to choose a company that offers reliable after-sales service, including:

  • An annual or seasonal preventive maintenance plan.

  • A clear and written labor warranty.

  • A technical team that is available in case of breakdowns (ideally 7 days a week).

  • A complete service history record to protect your manufacturer’s warranty.

At AirGreen, our annual HVAC maintenance plan includes full system inspection, coil cleaning, refrigerant pressure checks, and performance optimization. If an issue arises, we respond quickly—often within 24 to 48 hours depending on the area.


More tips to avoid unpleasant surprises

  • Avoid prices that are too low: a bargain central heat pump installation usually means corners are being cut on service or materials.

  • Request a detailed quote: each line item should be listed (equipment, labor, materials, options, travel fees).

  • Double-check the brand and model proposed: make sure it’s efficient (high SEER2, HSPF2), suitable for Québec’s climate, and recognized by grant programs.


What sets AirGreen apart in Montréal and surrounding areas

  • An in-house technical team continuously trained to the latest standards.

  • Installations performed to the highest quality standards.

  • Personalized, transparent, and rigorous support.

  • A wide range of brands offered: Fujitsu, Gree, Bosch, Lennox, Trane, Comfortmaker, ACD, Haxxair, and more.

  • A strong presence across the entire region: Montréal, Laval, Longueuil, North Shore and South Shore.


In conclusion: make an informed decision

Choosing the right central heat pump installer means ensuring a high-performance, durable installation that meets standards. It also guarantees optimal indoor comfort and real long-term savings.

At AirGreen, we believe that a well-executed project begins with a relationship based on trust. Don’t hesitate to contact us for a free and no-obligation evaluation. Our team will guide you with clarity, transparency, and expertise.