GREE Crossover R32 Ducted | 12000 BTU | Montréal, Laval, South Shore

Replace Electric Baseboard Heaters Without Renovating the House

The 12,000 BTU GREE Crossover R32 is the capacity we install most often when a homeowner wants to move away from baseboard heating without undertaking major work. An electric baseboard converts one kilowatt-hour into one kilowatt-hour of heat. At -8 °C, this unit produces nearly three times as much heat for the same consumption. That is the whole difference, and it shows up on the Hydro-Québec bill from the very first winter.

The difference compared with a wall-mounted heat pump lies in the distribution. A wall-mounted unit heats the room where it is installed and leaves the others to follow as best they can. A ducted unit distributes conditioned air through a network of ducts to several grilles, solving the classic imbalance between an overheated living room and a back bedroom that remains cold.

Certified figures

AHRI Certificate 216618211, ENERGY STAR listing 4586842. These are the values used by rebate programs.

• SEER2 of 21.0 and EER2 of 13.0 in cooling
• HSPF2 of 9.0 in heating
• At -8 °C: 10,000 BTU/h, COP of 1.99
• At -15 °C: 10,500 BTU/h, COP of 1.9
• Down to -30 °C: 6,500 BTU/h at maximum capacity

A COP of 1.9 at -15 °C means the unit delivers nearly twice the electrical energy it consumes as heat, at a temperature when most Quebec homes are operating at full load. The existing backup heating remains in place and only takes over during peak demand, which is exactly the role we want it to play.

What you can expect from the rebate

This model appears on the list of heat pumps eligible for Hydro-Québec's LogisVert program, with financial assistance of $1,200 for an owner of an existing home. The amount depends on the installation date and the program component; we verify it using Hydro-Québec's official tool when preparing your application and give you the exact figure rather than a range.

Why 12,000 BTU instead of 9,000

For an area of 400 to 550 square feet, or two to three rooms served by the same duct network, 12,000 BTU is generally the right size. We also recommend it when the area includes west-facing exposure, extensive glazing or a cathedral ceiling, because the cooling load rises late on summer afternoons well beyond what the square footage alone would suggest.

Note: this model's maximum airflow is 353 cu. ft./min., slightly lower than that of the 9,000 BTU model in the same range. This is not a specification error; it is a consequence of matching the indoor heat exchanger with the outdoor compressor. In practical terms, this means the duct network must be designed carefully: few tight bends, generous sections and an accessible filter. We take this into account when laying it out.

Summer comfort is about more than temperature

The unit removes 2.96 pints of water per hour. That is almost twice as much as the 9,000 BTU model, and it addresses much of the discomfort experienced during July and August in central neighbourhoods, where relative humidity often exceeds 70%. A unit that runs for a long time at low speed dries the air continuously; an oversized unit shuts off before it has started.

Noise, expressed in numbers rather than adjectives

Indoor unit: 26 to 39 dB(A); outdoor unit: 52 dB(A). In a Montreal duplex where the outdoor unit is located just a few feet from the downstairs neighbour's window, the latter figure often determines whether the project proceeds harmoniously. We choose the location accordingly and systematically use anti-vibration mounts.

Physical constraints to check before committing

Indoor

32.67 x 29.69 x 11.81 inches. Allow clearance for connecting the ducts in addition to the unit's height, and provide permanent access to the filter. A ducted unit whose filter is inaccessible becomes a ducted unit that never gets cleaned.

Outdoor

31.58 x 13.78 x 21.84 inches, with 1/4 - 3/8 inch connections. 220 V power supply, MCA of 10 A, MOP of 15 A - values that generally make it possible to add the circuit without replacing the electrical panel.

R-32 refrigerant and warranty

R-32 replaces R-410A, with a significantly lower global warming potential and better heat transfer. The manufacturer's warranty covers the compressor and parts for ten years; labour is covered by a separate warranty, which we can extend.

Our service area

We install in Montreal, Laval, Longueuil, the North Shore and the South Shore. For a baseboard replacement project, we systematically keep the existing circuit as backup rather than removing it: it costs less, is safer during January peaks and avoids having to redo everything if the actual load proves higher than expected.

Request Your Quote

Tell us the area to heat, the number of rooms to serve and an idea of the available ceiling space. We will come back with a load calculation, the verified rebate amount and an installed price.