Réparation d'une thermopompe murale Carrier à Terrebonne
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Repair of a Carrier Wall-Mounted Heat Pump in Terrebonne

Restoring Comfort: A Journey to Rejuvenate a Trusted Machine

When we received a service call from one of our valued customers in Terrebonne, we knew we were dealing with a challenge worth tackling. Their Carrier wall-mounted heat pump, a dependable model known for its efficiency, had been showing signs of wear and tear. It wasn’t heating as expected, leaving the family battling the unpredictable Quebec weather without the warmth they needed. The team at AirGreen, always ready to provide exceptional service, was determined to give this unit a second lease on life.


The Problem: A Failing System in Need of Attention

Our customer reported that the Carrier mini-split system was no longer functioning properly. The heating mode, essential during the crisp mornings of Terrebonne, was unresponsive. While the unit powered on, it wasn’t distributing warm air as it once did. Over time, wear and debris can take a toll on even the best machines, and this heat pump was no exception.

Not wanting to prematurely replace a system that had served them well, the customer turned to us for a solution. The goal was clear: repair the unit and restore its efficiency, ensuring it could continue to provide comfort for years to come.


Inspection and Diagnosis: Pinpointing the Issue

Upon arrival, our technicians conducted a comprehensive assessment. Using our expertise, we uncovered a few underlying issues:

  • Clogged air filters: Years of use had led to a buildup of dust and debris, restricting airflow.
  • Faulty sensor: The temperature sensor was not accurately detecting room conditions, causing the unit to misfire.
  • Worn-out capacitor: Essential for powering the motor, this part had reached the end of its life cycle, contributing to the system’s inefficiency.

Our team believes that no detail is too small to examine, as even minor issues can cascade into larger problems. With a clear understanding of the repairs needed, we discussed the plan with the homeowner, ensuring they were informed and comfortable with every step.


The Repair Process: Bringing the Heat Pump Back to Life

With the diagnosis complete, we got to work. Here’s what our repair process looked like:

Step 1: Deep Cleaning

First, we addressed the clogged filters and internal components. A thorough cleaning removed the dust and debris that had accumulated over time, improving airflow and ensuring the system could operate at peak performance.

Step 2: Replacing the Faulty Components

Next, we installed a new temperature sensor and replaced the capacitor. Both parts were chosen to match the manufacturer’s specifications, ensuring compatibility and reliability.

Step 3: System Testing

After the repairs were completed, we tested the unit in both heating and cooling modes. The results? A perfectly functioning heat pump that delivered consistent and efficient performance.


Why Repair Over Replacement?

In many cases, homeowners wonder whether it’s worth repairing an older system or if they should replace it entirely. In this instance, the Carrier mini-split system still had plenty of life left. By opting for a professional repair, the customer was able to:

  • Save money by avoiding the cost of a full replacement.
  • Reduce waste by extending the life of their existing machine.
  • Maintain the comfort they were accustomed to with minimal disruption.

We take pride in helping our customers make informed decisions that align with their budget and needs.


A Happy Customer and a Job Well Done

At the end of the day, nothing is more rewarding than a satisfied customer. After the repair, the homeowner expressed their gratitude for our swift and professional service. Their Carrier heat pump was once again providing reliable heating, just in time for the colder months ahead.

The customer was especially thrilled that we were able to add years of functionality to their system. They now have peace of mind knowing that their heat pump is in top condition, ready to handle the demands of Quebec’s fluctuating temperatures.


Why Choose AirGreen for Your HVAC Needs?

At AirGreen, we’re more than just HVAC experts—we’re problem solvers. Whether it’s a repair, installation, or maintenance, we approach every project with the same dedication and attention to detail. Here’s what sets us apart:

  • Expert Technicians: Our team is trained to handle a wide range of HVAC systems, ensuring the best possible results.
  • Transparent Communication: We keep our customers informed every step of the way, so there are no surprises.
  • Commitment to Quality: From the tools we use to the parts we install, quality is at the heart of everything we do.

If your heat pump or air conditioner isn’t performing as it should, don’t hesitate to reach out. We’re here to restore comfort to your home, one repair at a time.


Extend the Life of Your HVAC System with Regular Maintenance

One of the key takeaways from this project is the importance of regular maintenance. Simple tasks like cleaning filters, checking components, and scheduling routine inspections can prevent issues before they arise. By investing in maintenance, you can:

  • Improve energy efficiency.
  • Extend the lifespan of your equipment.
  • Avoid costly repairs down the line.

Contact AirGreen today to learn more about our maintenance packages and how they can benefit your home.