Ductless Double Zone Heat Pump SHARP TU Montreal

In stock
SKU: AE-X2M20TU-77
20,000BTU/h · 2 heads
−20 °Cheats down to
Optional Wi-FiR-410AUp to 2 heads
Areas
Talk to a technician · 514 316-2973
Outdoor unit AE-X2M20TUPossible indoor models AY-XPM07TU, AY-XPC09TU, AY-XPC12TUAHRI 8950554
In short

The Sharp TU 20 000 multi-zone heat pump heats and cools 2 rooms with a single outdoor unit. it delivers 14,000 BTU/h at −8 °C, heats down to −20 °C. Installed by AirGreen in Montréal, Laval, Longueuil, the North Shore and the South Shore.

01 · The verdict in 10 seconds

2 rooms, one outdoor unit, and the most powerful in its class at −8 °C.

Compared with the 3 multi-zone systems of 20,000 BTU we sell. Figures come from the manufacturer’s data and the AHRI certification.

AHRI 8950554
+14,000 BTU/h at −8 °CRank 1 of 3. Class median: 13,200 BTU/h.
+COP 2.27 at −15 °CRank 1 of 3. Class median: 1.95.
!Good to know: heats down to −20 °CRank 3 of 3; class median: −25 °C.
14,000BTU/h at −8 °C
−20 °Cstill heating
2heads
02 · Videos

Before the numbers, watch it run.

03 · How it works

Turn rooms on and off. Watch the power being shared.

One outdoor unit supplies every head: when several rooms call at once, they share its capacity. Pick an outdoor temperature.

04 · My plan

Tell us your rooms. We tell you if this size is enough.

Pick the number of rooms and their size. The estimate targets a −15 °C day; it is a guide, the real calculation is done room by room at your home.

05 · Deep cold

At −15 °C, it still delivers 60 % of its rated capacity.

Tap a temperature: capacity, efficiency and the cost of one hour of heating.

06 · The bill

At every temperature, cheaper than baseboards.

Cost of one hour at full output, for the same heat delivered. Hydro-Québec Rate D, second tier: 11.142 ¢/kWh.

07 · Efficiency

The official ratings, on the same scales as before.

SEER2, HSPF2 and EER2 come from the AHRI certification. The mark shows the median of the same-size multi-zone systems we sell.

SEER2 · seasonal cooling20.0
Scale 1 – 30Median: 23
Rank 3 of 3 in its class.
HSPF2 · seasonal heating10.0
Scale 1 – 15Median: 10.5
Rank 3 of 3 in its class.
EER2 · cooling in peak heat12.5
Scale 1 – 20Median: 15
Rank 3 of 3 in its class.
COP at −15 °C2.27
Scale 0 – 4Median: 1.95
Rank 1 of 3 in its class.
08 · Report card

Where it ranks among same-size multi-zone systems.

Compared with the 3 multi-zone systems of 20,000 BTU we sell. Weaknesses too, said plainly.

09 · Head-to-head

Against three other brands in its class.

Same rated size, other manufacturers. Pick the opponent.

10 · Multi-zone or wall units

One multi-zone or several wall units? Both sides, honestly.

This multi-zone2 wall units
On the wall1 outdoor unit2 outdoor units
Electrical1 dedicated circuitOne circuit per unit
CapacityShared between roomsReserved for each room
If the outdoor unit stopsEvery zone stopsOnly one room
ModesSame mode everywhereEach room chooses
LogisVertPer the listDepends on each model

We compare both options on your floor plan during the estimate.

11 · Installation

What to know before installing a multi-zone system.

Dimensions, wiring and lines, drawn. Then our six steps.

The outdoor unit, dimensioned

27.94 in
AE-X2M20TUDepth 13 in
33.47 in
Dimensions: product sheet (W × D × H).

One circuit for the whole house

Electrical panel
Load calculation before the quote
20 A max. breaker
MCA 14 A · 220 V
Outdoor unit
Head 1
Head 2
Our RBQ licence covers electrical work (subclass 16).
01Room-by-room visit and surveyWe measure each zone and note insulation and windows. The on-site estimate is free.
02Heads and line layoutOne pair of lines per head.
03Outdoor unit baseAbove the snow line, away from the neighbours’ bedroom windows.
04Exposed, finished linesLines 1/4 - 3/8 in under line covers, no work inside the walls.
05Dedicated circuit220 V, MCA 14 A, 20 A protection. The panel load calculation is done before the quote.
06Commissioning, zone by zoneEach head is tested and the controls set up.
12 · Sound

Published sound levels, on one scale.

We use the outdoor figure to choose where the unit goes.

25
46
53
22
51
20 dB(A)3040506070
25 Reference head, lowest speed46 Reference head, highest speed22 Class indoor median53 Outdoor unit51 Class outdoor median
Values in dB(A). Indoor values are those of the sheet’s reference head; each head has its own, confirmed for the chosen model. Municipal noise by-laws vary by borough.
13 · Specifications

Every number, and where it comes from.

Each line carries its source; a line with no published value is not shown.

Performance
Cooling capacity (size)20,000 BTUSheet
SEER2 (seasonal cooling efficiency)20.0AHRI
EER2 (instant cooling efficiency)12.5AHRI
HSPF2 (seasonal heating efficiency, region IV)10.0AHRI
Dehumidification3.2 pints/hSheet
Heating
Capacity at −8 °C14,000 BTU/hSheet
Capacity at −15 °C12,000 BTU/h · COP 2.27Sheet
Heats down to−20 °CSheet
Zones and heads
Zones on this product2 Zones (Dual Zone)Sheet
Maximum zones2 Zones (Dual Zone)Sheet
Possible indoor modelsAY-XPM07TU, AY-XPC09TU, AY-XPC12TUSheet
Combinations offered6 · 7+7 … 12+12Sheet
Indoor dimensions (W × D × H)36.22 × 9.44 × 11.41 inSheet
Vertical louversAutoSheet
Horizontal louversManualSheet
Airflow (reference head)435 CFMSheet
Indoor sound (reference head)25 – 46 dB(A)Sheet
Installation
Outdoor unit (W × D × H)33.47 x 13 x 27.94 inSheet
Line sizes1/4 - 3/8 inSheet
Outdoor sound53 dB(A)Sheet
Electrical
Voltage220 VSheet
MCA (minimum circuit ampacity)14 ASheet
MOP (maximum overcurrent protection)20 ASheet
RefrigerantR-410ASheet
Wi-FiOptionalSheet
Certifications and warranty
AHRI8950554AHRI
Warranty (compressor · parts · labour)10 yrs · 10 yrs · 0 yrsSheet
AirGreen extended warrantyIncludedSheet
14 · Official brochures

The manufacturer’s documentation, as PDF.

15 · Description

Everything we have written about this system.

Installation and distribution of the Sharp TU Double Zone wall-mounted heat pump, throughout Greater Montreal.

SHARP TU-Series (DoubleZone)

  • Up to 22.5 SEER / 11.4 HSPF
  • Plasmacluster Technology
  • "Multi Space" function
  • Rotating flap swivels up to 180°
  • Quick defrost function
  • ENERGY STAR qualified product*
  • Capacity of Heads 7000, 9000 and/or 12000 BTU
  • 10 year limited warranty on parts
  • 10 year warranty on labor
SHARP's unique Plasmacluster technology neutralizes airborne bacteria and viruses, deactivates and removes airborne molds and other contaminants.


Advantages of Plasmacluster

  • Suppresses suspended virus activity
  • Suppresses the activity of airborne microbes
  • Is effective all year round
  • Deactivates and removes airborne allergens, dead dust mites and their faeces
  • Deactivates and removes lingering odors (like tobacco smoke)
  • Removes static electricity that holds particles in suspension
  • Effectively combats adherent and suspended mold
16 · Questions

What people ask us about multi-zone systems.

Can I heat one room and cool another at the same time?

No. On a multi-zone system like this one, every head works in the same mode, heating or cooling. Each room still keeps its own set temperature.

What happens when every room calls for heat?

They share the outdoor unit’s capacity: 14,000 BTU/h at −8 °C, 12,000 at −15 °C.

How many heads can I connect?

Up to 2 on this outdoor unit. This product is configured for 2 heads.

Can I mix head sizes?

Yes. The “Zones” menu offers 6 combinations, from 7+7 to 12+12 (in thousands of BTU). Each head is sized for its room.

Down to what temperature does it heat?

Down to −20 °C.

Is it noisy?

Indoors, the reference head goes down to 25 dB(A). Outdoors, 53 dB(A): we place the unit away from bedroom windows.

Why a multi-zone instead of several wall units?

One outdoor unit on the wall and one circuit. In return, the rooms share the capacity, and if the outdoor unit stops, every zone stops.

What does the warranty cover?

Our sheet lists 10 years on the compressor and 10 years on parts; labour is not included by the manufacturer. AirGreen extended warranty: included.

AirGreen

A multi-zone system is planned room by room. At your home.

We measure every room, draw the line route and choose the right head for each zone. The on-site estimate is free and the quote arrives within 24 h.

RBQ 5645-9605-01Ventilation 15.8, refrigeration 15.10, electrical 16
We handle the circuitOur licence covers the electrical work
Beware of scamsHydro-Québec does no phone or door-to-door solicitation for LogisVert
Sources checked on October 1, 2026.Costs: Hydro-Québec Rate D, 11.142 ¢/kWh (second tier, since 1 April 2026). Amounts shown are estimates; only the responsible bodies confirm the grant awarded.