Réparation d’une thermopompe murale TAC à Terrebonne
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Repair of a TAC Ductless Heat Pump in Terrebonne

How We Brought New Life to a Trusted Machine

When a customer in Terrebonne reached out to us about their struggling TAC ductless heat pump, we knew we were about to face an interesting challenge. They weren’t optimistic about a solution, convinced that the machine’s best days were behind it. However, as an experienced HVAC service provider with a reputation for saving even the trickiest installations, we were determined to prove otherwise.


A Trusted Heat Pump in Trouble

The TAC mini split is a reliable and efficient system, beloved for its compact design and energy efficiency. But, like all hardworking machines, even the best systems can encounter hiccups after years of operation. In this case, the customer reported that the heat pump wasn’t performing as it used to, leaving their home either too warm or too chilly depending on the day.

Worse, they had been told by another company that a full replacement was likely their only option. Skeptical of this advice, they turned to us for a second opinion. They had heard about AirGreen’s reputation for thorough diagnostics and our commitment to cost-effective solutions.


Our Comprehensive Diagnostic Process

When our technicians arrived, they approached the situation with the diligence and precision we’re known for. Armed with cutting-edge diagnostic tools and years of expertise, they began their investigation. Here’s what we did:

  1. System Inspection: We started by examining the outdoor and indoor units. The exterior showed signs of wear and tear, but nothing that screamed “beyond repair.”
  2. Airflow Analysis: We checked the indoor air circulation and found a significant reduction in efficiency, likely due to blockages or a malfunctioning component.
  3. Electrical Testing: Next, we verified the electrical connections and found a loose wire that had been causing intermittent issues.
  4. Refrigerant Levels: The refrigerant levels were slightly low, likely contributing to the unit’s inability to cool effectively.

The Problem: A Hidden Culprit

It didn’t take long to identify the main culprit: a clogged condenser coil and a misaligned fan blade. These issues had been slowly reducing the system’s performance over time, leading to the homeowner’s frustration. However, these were problems that could be solved without resorting to an expensive replacement.


The Repair: Breathing New Life Into the TAC Heat Pump

Our repair process was meticulous. We pride ourselves on ensuring every detail is addressed, and this service call was no exception.

  • Cleaning the Condenser Coil: Using eco-friendly cleaning agents, we carefully cleared the buildup from the coil, restoring its heat exchange efficiency.
  • Realigning the Fan Blade: We adjusted the fan blade to ensure it spun without obstructions, reducing noise and enhancing airflow.
  • Securing Electrical Connections: The loose wire was reconnected and reinforced to ensure consistent power flow.
  • Recharging the Refrigerant: Finally, we topped up the refrigerant to the manufacturer’s recommended levels, ensuring optimal cooling and heating performance.

Customer Relief and Satisfaction

When we fired up the heat pump after the repair, the transformation was immediate. Cool air flowed effortlessly, and the system hummed quietly, just like it did when it was first installed. The customer couldn’t believe it. They had been bracing for the expense of a new unit, but instead, they got a machine that was ready to serve them reliably for years to come.

Our technicians didn’t just repair the heat pump; they restored the customer’s confidence in their system and saved them a significant amount of money.


Why Choose AirGreen for Heat Pump Repairs?

This service call in Terrebonne is just one example of how we prioritize our customers’ needs and take pride in finding solutions others might overlook. Here’s what sets us apart:

  • Expert Diagnostics: We don’t just guess; we pinpoint the root cause of the problem.
  • Cost-Effective Solutions: We always aim to repair before replacing, saving you money.
  • Reliable Service: From start to finish, our team is professional, friendly, and transparent.
  • Long-Term Benefits: Our repairs aren’t just quick fixes—they’re designed to extend the life of your equipment.

The TAC Ductless Heat Pump: A Reliable Choice

The TAC heat pump is known for its energy efficiency and quiet operation. It’s a great choice for homeowners who want effective heating and cooling without the need for ductwork. By repairing this unit instead of replacing it, we helped our customer retain these benefits while avoiding unnecessary costs.


Our Commitment to Terrebonne and Beyond

At AirGreen, we’re proud to serve Terrebonne and the surrounding areas, including Montreal, Laval, Longueuil, North Shore, and South Shore. Every service call is an opportunity for us to showcase our expertise and commitment to customer satisfaction. Whether it’s a repair, installation, or routine maintenance, we approach each job with the same level of care and attention to detail.


Conclusion: Giving Machines—and Customers—a Second Chance

This Terrebonne repair wasn’t just about fixing a heat pump. It was about demonstrating that no problem is too small or too big for our team to tackle. By saving this TAC ductless heat pump, we not only extended its lifespan but also reinforced our reputation as the go-to HVAC experts in the region.

If you’re facing issues with your heat pump or need advice on your HVAC system, don’t hesitate to reach out. At AirGreen, we’re not just about heating and cooling; we’re about making your home as comfortable and efficient as possible.