A quick and efficient intervention to restore our client's comfort
At AirGreen, we understand how crucial it is to keep your heating, ventilation, and air conditioning (HVAC) equipment running smoothly, especially during Montreal's cold winter months. Recently, our technicians responded to a service call in Hochelaga, where a client encountered issues with their Fellini wall-mounted heat pump. We quickly diagnosed and repaired the issue, ensuring the comfort of the home and total customer satisfaction.
The issue: a heat pump breakdown in the middle of winter
During this intervention, our team was called to repair a Fellini wall-mounted heat pump that was no longer functioning properly. The main issue reported by the client was a malfunctioning outdoor unit, accompanied by a general loss of performance. This situation is quite common during winter, where extreme cold conditions can affect the proper functioning of equipment.
The importance of a thorough analysis
Our technicians began with a complete inspection of the unit to diagnose the exact problem. We found that the outdoor unit of the heat pump was partially obstructed by snow and ice, which was preventing the system from operating efficiently. While this obstruction seemed minor, it could lead to the overheating of the unit and impact the heat pump's overall performance.
The AirGreen approach: professional and rapid repair
As soon as the obstruction was identified, our technicians proceeded with a meticulous cleaning of the outdoor unit, removing the accumulated snow and ice. We then checked the entire system to ensure the unit was functioning properly. After this intervention, the heat pump regained its optimal heating and cooling capacity.
But our work didn’t stop there. Our technicians also performed a complete preventive maintenance check, including inspecting internal components, the filtration system, and the refrigerant circuit. By carrying out this thorough review, we helped prevent any future breakdowns, extending the unit's lifespan and improving its energy efficiency.
Why choose AirGreen for your HVAC repairs in Montreal?
At AirGreen, we stand out for our customer-focused service and quality. Our qualified technicians have extensive expertise in repairing wall-mounted heat pumps, regardless of the brand or model. We respond quickly and efficiently to all types of breakdowns, ensuring your equipment runs at peak performance.
AirGreen expertise: a service that meets your expectations
Our interventions are distinguished by a personalized and technical approach. For example, in this case in Hochelaga, our technicians not only solved the immediate problem but also took the time to guide the client on best practices to prevent similar issues in the future. Additionally, AirGreen offers quality after-sales service, with maintenance options to ensure your equipment runs well in the long term.
Local and fast interventions
Our team is available for service calls in Montreal, Laval, Longueuil, as well as on the North Shore and South Shore for all your HVAC repair needs. We understand the unique challenges posed by our region's climate and are committed to providing a quick and reliable service, no matter the device or the complexity of the problem.
Conclusion: Comfort comes first
At AirGreen, we know that a malfunctioning heat pump can disrupt your comfort, especially during extreme cold weather. That’s why we are committed to providing high-quality repair services, paying attention to every detail. Our goal is simple: to ensure a comfortable and healthy environment for you and your family.