Service d’entretien pour une thermopompe murale LG à Dollard-des-Ormeaux
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Service Call for an LG Mini Heat Pump in Dollard-des-Ormeaux

A Story of Skill and Dedication: Restoring an "Unrepairable" LG Mini Split Heat Pump

Bringing Expertise to the Rescue

At AirGreen, we pride ourselves on solving the problems others can’t. This recent service call in Dollard-des-Ormeaux is a testament to our commitment to excellence. The homeowner had been told repeatedly that their LG Mini Split Heat Pump was beyond repair, but we saw an opportunity to prove them wrong. By combining technical expertise with a customer-first approach, we not only fixed the issue but restored their trust in HVAC professionals.


A Customer’s Frustration: "Unrepairable" Wasn’t an Option

The customer had been struggling with their mini split for months. Frequent breakdowns and inconsistent performance made the system unreliable. When it finally stopped working altogether, they assumed replacing the unit was their only option. Disheartened and skeptical, they called AirGreen as a last resort.


The Challenge: Uncovering the Hidden Issue

Our technicians arrived ready to investigate. With years of experience handling LG Mini Splits, they knew these units are highly reliable when properly maintained. After a meticulous inspection, they discovered the root of the problem—a damaged electrical wire inside the outdoor unit that had gone unnoticed by previous technicians. This kind of issue can be hard to spot without a thorough and methodical approach.


Why LG Mini Splits Are a Popular Choice

Before diving into the repair details, it’s worth highlighting why LG Mini Split Heat Pumps are a favorite among homeowners:

  • Energy Efficiency: These systems use inverter technology to adapt energy output, reducing electricity consumption.
  • Quiet Operation: Ideal for residential spaces, they operate with minimal noise.
  • Year-Round Comfort: Capable of both heating and cooling, LG mini splits handle extreme weather conditions effortlessly.
  • Smart Features: Many models offer remote control via Wi-Fi, making them convenient for tech-savvy users.

Despite their sophistication, even the best systems can face issues without proper maintenance.


The Repair: From Diagnosis to Solution

Step 1: A Systematic Inspection

The first step was to identify all possible causes of the malfunction. Our team carefully examined every component, using specialized tools to test electrical connections, mechanical parts, and refrigerant levels.

Step 2: Resolving the Electrical Fault

The culprit? A partially severed wire in the outdoor unit caused by years of wear. This seemingly minor issue had been responsible for the unit's erratic performance. The team replaced the wire, secured all connections, and reinforced the system to prevent similar problems in the future.

Step 3: Testing and Optimization

After completing the repair, we ran extensive tests to ensure the system was functioning perfectly. The heat pump resumed operation, delivering consistent airflow and achieving optimal temperature control.


The AirGreen Difference

Exceptional Expertise

At AirGreen, we don’t just fix problems—we solve them. Our technicians are trained to look deeper, ensuring that even the most elusive issues are addressed.

Customer-Focused Service

We believe in transparency and communication. From the initial assessment to the final test, we kept the homeowner informed every step of the way.

Commitment to Quality

We use only high-quality replacement parts and adhere to the highest industry standards, guaranteeing lasting results.


A Happy Ending: Another Satisfied Customer

The customer’s reaction said it all. After months of frustration and failed repairs, they finally had a fully functional LG Mini Split Heat Pump. “I couldn’t believe it when the system started working again,” they said. “AirGreen didn’t just fix my heat pump—they gave me peace of mind.”


Key Takeaways for Homeowners

  • Don’t Lose Hope: What may seem unrepairable to one technician could be fixable by another with the right expertise.
  • Prioritize Maintenance: Regular check-ups can prevent small issues from becoming major problems.
  • Choose Professionals You Trust: Working with experienced, reliable technicians makes all the difference.

Trust AirGreen for Your HVAC Needs

Whether it’s a challenging repair or a brand-new installation, AirGreen is here to help. We proudly serve Montreal, Laval, Longueuil, North Shore, and South Shore, delivering HVAC solutions that stand the test of time.

Call us today to experience the AirGreen difference.