Service de réparation d’une thermopompe murale Gree à Longueuil
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Heat Pump Repair Service for a Gree Wall-Mounted Unit in Longueuil

A Quick and Precise Intervention to Restore Comfort in Longueuil

At AirGreen, we often receive service calls related to wall-mounted heat pumps, especially during seasonal transitions. Recently, our team responded to a typical, yet revealing case highlighting the importance of proper maintenance and a thorough technical diagnosis.

In this residential home, the client contacted us after noticing that their Gree wall-mounted heat pump was no longer producing cool air, despite the indoor unit seeming to function normally. The temperature display and fan were active, but the cooling was absent. This type of malfunction can have several causes, and our job is to accurately identify the issue while providing a lasting solution.


Inspecting the Gree Wall-Mounted Heat Pump: Understanding the Symptoms

Upon arriving at the scene, our certified technician conducted a comprehensive visual inspection of the Gree wall-mounted unit installed high up on the living room wall. This model, although recent and known for its performance, showed subtle signs of malfunction:

  • The indoor unit was working without any apparent error code.

  • The outdoor compressor was not starting.

  • No cold air was being blown.

  • The remote control and wall-mounted thermostat responded correctly.

These symptoms generally suggest a communication problem between the indoor and outdoor units, or a failure in the compressor startup.


Diagnosis and Thorough System Check

To confirm our hypotheses, we performed the following checks:

  • Voltage control to the outdoor unit.

  • Signal measurement between the two units.

  • Inspection of the wiring connections and the control panel.

  • Examination of the start capacitor and the electronic board.

Our tests revealed that the electronic board of the outdoor unit was not receiving a proper signal, causing the compressor to remain blocked. Upon opening the cover, we found signs of moisture and oxidation damaging part of the components on the board. This issue, often caused by water infiltration or improper drainage, could have been avoided with regular annual maintenance.


Repair and Restart of the Gree Heat Pump

After consulting with the client and obtaining their approval, we proceeded with the following steps:

  1. Replacement of the Gree outdoor control board (genuine part supplied from our regional warehouse).

  2. Cleaning and drying of the electronic compartment.

  3. Full inspection of the condensation drain to prevent future infiltration.

  4. Complete system restart and performance testing of the heat pump.

Once everything was installed, the compressor started immediately, and the unit began blowing cold air within minutes. Temperature tests confirmed optimal performance, and the client was able to experience a full return to normal comfort.


AirGreen Expertise: More Than Just a Repair

This type of service call further demonstrates the importance of calling a specialized team for heat pump repairs in Longueuil and throughout the South Shore. Thanks to our experience with brands like Gree, Fujitsu, Haxxair, and others, we know exactly where to look and how to intervene effectively.

Our technicians are continuously trained to recognize early signs of electronic or mechanical failure, and we maintain a large inventory of parts to ensure quick interventions without delays or compromise on quality.


Why Choose AirGreen for Your Wall-Mounted Heat Pump Repairs in Longueuil?

Here’s what sets AirGreen apart in the market:

  • Quick and flexible interventions, 7 days a week.

  • Expertise with all major heat pump brands.

  • Transparent pricing before any intervention.

  • Detailed service reports provided to the client.

  • Personalized advice on preventive maintenance and energy optimization.

In this particular case in Longueuil, our swift intervention prevented the client from experiencing unbearable indoor heat on an exceptionally warm day, while also extending the life of their system through the preventive replacement of the electronic board.


Tips to Avoid Costly Repairs

For heat pump owners, here are some essential recommendations:

  • Have your system inspected at least once a year.

  • Clean the internal filters every month.

  • Ensure that the outdoor unit is not blocked by leaves, snow, or debris.

  • Pay attention to any performance drops or unusual sounds.

Regular preventive maintenance with AirGreen can reduce the risk of major failures by up to 70%.


Successful Intervention and Satisfied Customer

At the end of the intervention, the client shared with us that they hesitated to call due to concerns about expensive and complicated repairs. Ultimately, they were reassured by our clear diagnosis, simple explanations, and the speed with which their Gree heat pump resumed service. We also took the time to show them the proper steps to prevent moisture buildup in the outdoor unit.


Conclusion: AirGreen, Your Reference for Heat Pump Repairs in Longueuil

Whether it's for wall-mounted air conditioner repairs, heat pump repairs, or preventive maintenance on the South Shore, we are ready to intervene quickly, with precision and professionalism. Each service call is an opportunity to prove that customer satisfaction comes through technical expertise and service quality.