Un appel de service unique dans un salon chaleureux de Notre-Dame-de-Grâce
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A unique service call in a cozy living room in Notre-Dame-de-Grâce

In the peaceful neighbourhood of Notre-Dame-de-Grâce, in Montréal, our team recently responded to an HVAC service call concerning a Nordik wall-mounted heat pump installed in a carefully decorated home. This intervention took place in a room where thermal comfort is essential: the living room, adorned with a charming display wall of vintage cups and tableware. The context was clear: despite regular maintenance, the unit was no longer operating efficiently in heating mode, which posed a problem for the family who spent most of their winter evenings there.

An intimate setting, an unexpected technical challenge

As soon as we arrived, we were greeted by a homeowner concerned about the performance of her wall-mounted heating system. She explained that the Nordik wall-mounted heat pump had started making a faint clicking noise and that the heating was no longer consistent. This created uncomfortable temperature fluctuations in the main living area. Visually, the unit looked clean and well-integrated into the decor, but internal signs of wear were suspected.

Technical diagnosis: a thorough inspection of the Nordik heat pump

At AirGreen, we know that a precise diagnosis is essential before any intervention. Here are the steps we followed:

  • Inspection of the indoor unit: No clogged filters, no excessive dust accumulation — a good sign.

  • Analysis of indicator lights and error codes: An intermittent code appeared on the panel, indicating a malfunction of the temperature sensor.

  • Listening to the compressor at startup: An irregular noise suggested a difficult compressor start, possibly linked to an issue with the electronic board.

  • Measurement of refrigerant pressure: The circuit pressures indicated a slight loss of gas efficiency, requiring a partial recharge.

Actions taken: a complete system refresh

Once the issues were identified, we carried out a targeted and thorough repair:

  1. Replaced the wall temperature sensor: A key component for the proper operation of heating mode.

  2. Deep cleaning of the internal coils: Despite the clean appearance, a thin greasy film was preventing optimal thermal exchange.

  3. Inspection and tightening of connectors on the electronic board: Several connections appeared weakened, which could disrupt signal transmission to the compressor.

  4. Partial recharge of R410A refrigerant: To ensure stable and energy-efficient performance throughout the winter.

  5. Full functionality test: 30 minutes of active monitoring to confirm that the Nordik wall-mounted heat pump was running smoothly again, without unusual noise.

Result: comfort restored, homeowner reassured

At the end of our intervention, the client immediately noticed a significant improvement in warm airflow, along with restored quiet operation. She told us how relieved she was to get through the winter without needing to replace the unit. For her, the living room is a place of relaxation and connection, and consistent thermal comfort was non-negotiable.

We also recommended an annual preventive maintenance check at the beginning of each fall to extend the lifespan of her Nordik wall-mounted heat pump.

Why trust AirGreen with your heat pump repairs in Montréal?

At AirGreen, we combine technical expertise, a human approach, and in-depth knowledge of brands like Nordik, to deliver exceptional HVAC service. Whether in Montréal, Laval, Longueuil, or on the North Shore and South Shore, we treat every service call as a unique mission. Our technicians are trained to intervene quickly, diagnose accurately, and repair without compromise.


Common signs your wall-mounted heat pump needs repair

Here are some frequent signs we encounter during our HVAC repair interventions:

  • Unusual noises (clicking, humming)

  • Weak airflow or cold air when in heating mode

  • Intermittent error codes

  • Sluggish temperature rise

  • Frost buildup on the outdoor unit

In any case, it's best not to wait for a total breakdown before contacting professionals.

Our commitments during an AirGreen service call

  • Quick availability, often within 48 hours.

  • Full transparency on diagnosis, costs, and available options.

  • Use of original parts and certified refrigerants.

  • Certified technicians specialized by brand.

  • Post-service follow-up to ensure total customer satisfaction.

Proven expertise in Notre-Dame-de-Grâce and across Greater Montréal

This repair service on a Nordik wall-mounted heat pump in Notre-Dame-de-Grâce perfectly illustrates our ability to work in specific residential settings with professionalism and efficiency. Our clients choose us for:

  • Our responsiveness

  • Our knowledge of systems like Nordik, Fujitsu, Gree, Tosot, and more

  • Our approach focused on equipment durability and energy optimization


AirGreen: Your trusted partner for wall-mounted heat pump repairs

We’re on the ground every day ensuring thermal comfort for Montréal homes, winter and summer alike. Thanks to a motivated, trained, and well-equipped team, we bring life back to systems that are often neglected or poorly maintained.

Need a quick, reliable, and honest repair? Contact AirGreen for an HVAC service call in Montréal, and benefit from our expertise at the right time, in the right place.