Project

Installation of a built-in wall-mounted FORESTAIR PTAC with A2L refrigerant in Delson, on Montreal’s South Shore

In Delson, we installed a FORESTAIR wall-mounted A2L refrigerant PTAC, checking the fan, coil, sleeve, sealing, and condensate drainage to ensure durable HVAC integration.

By AirGreen Climatisation & Chauffage Admin14 min read
Installation of a built-in wall-mounted FORESTAIR PTAC with A2L refrigerant in Delson, on Montreal’s South Shore
Installation of a built-in wall-mounted FORESTAIR PTAC with A2L refrigerant in Delson, on Montreal’s South Shore
Generic diagram: PTAC installed under a window, through the wall

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. All-in-one: it heats and cools from inside the room, with no separate outdoor unit.

  2. A box that goes through the wall and holds the unit. It is installed following the manufacturer's instructions so water drains to the outside.

  3. This is where the unit exchanges heat with the outdoor air. It must stay clear.

  4. A dedicated connection matched to the unit's voltage and amperage.

  5. On the unit or through a wall thermostat, depending on the model.

  6. Under a window, the unit must leave curtains, sill and opening free, and let air move through the room.

A job where quality is determined behind the front panel

This FORESTAIR PTAC installation in Delson illustrates a step that is rarely visible once the work is complete: the mechanical integration of the chassis into its wall opening, before the decorative panel is reinstalled. In the job-site photo, the PTAC’s front panel has been removed, revealing the coil, tangential fan, weather seals, mounting brackets, and the electrical compartment on the right side.

This interior view illustrates why installing a packaged terminal air conditioner should not be reduced to simply inserting a machine into a wall. Performance, noise level, condensate management, and the unit’s service life depend directly on the quality of the opening, the wall sleeve, the perimeter sealing, and the chassis positioning.

In this property in Delson, on the South Shore, the unit had to fit into an opening near a corner of the room, above a hardwood floor. This configuration required careful handling to avoid damaging the interior surfaces while preserving enough space to access the control compartment and properly reinstall the front panel.

A FORESTAIR PTAC designed as a self-contained HVAC unit

A PTAC, or packaged terminal air conditioner, houses the main components required to cool a room in a single cabinet. Unlike a ductless wall-mounted heat pump, it does not rely on a separate outdoor unit connected by refrigerant lines running through the building.

The chassis is generally installed in a sleeve that passes directly through the exterior wall. The section facing the room handles the return and distribution of indoor air, while the rear section exchanges heat with the outdoors.

Depending on the exact model, a FORESTAIR PTAC may include:

  • an air conditioning mode;
  • a ventilation function;
  • electric heating;
  • a heat pump function on certain series;
  • integrated controls;
  • compatibility with a wall-mounted thermostat;
  • different fan speeds;
  • automatic operation cycle management.

The complete model number and BTU capacity are not legible enough in the photo to publish a reliable value. We deliberately avoid assigning an estimated capacity based on the cabinet size, because several models with different capacities may share similar exterior dimensions.

To confirm a PTAC’s technical specifications, we must always consult its nameplate and verify, in particular:

  • the model number;
  • the serial number;
  • the nominal cooling capacity;
  • the heating capacity;
  • the supply voltage;
  • the minimum circuit amperage;
  • the maximum permitted protection;
  • the refrigerant type;
  • the applicable efficiency ratings.

An interior design clearly visible during installation

The photo shows several essential components of the FORESTAIR PTAC.

The upper tangential fan

In the upper part of the chassis is a long cylindrical fan protected by a metal grille. This ventilation wheel distributes the treated air across a wide area, helping to limit drafts concentrated in a single direction.

Its positioning must be perfectly stable. A slightly misaligned wheel, a poorly secured support, or debris caught in the grille can cause:

  • vibrations;
  • mechanical rubbing;
  • a cyclic noise;
  • reduced airflow;
  • premature motor wear.

Before replacing the front panel, we ensure that nothing touches the fan and that the cables remain clear of moving parts.

The indoor coil

The large coil visible in the lower section is responsible for exchanging heat with the room air. In cooling mode, warm air passes through its fins and gives up its heat there. Moisture removed from the air can then condense on the coil’s surface.

These fins are thin and easily bent. During installation, we must avoid any contact with tools, supports, or panels placed on the floor. A section of crushed fins can locally reduce airflow and complicate future cleaning.

The side electrical compartment

On the right side of the chassis, a metal enclosure protects the electrical and electronic components. Depending on the model, this area may contain the control board, power connections, relays, sensors, and connections for the associated control options.

Clear access to this compartment is essential during HVAC installation. The electrical supply must exactly match the data on the nameplate. We never determine the circuit breaker rating solely based on the presumed capacity of the unit.

The voltage, plug type, electric heating amperage, and maximum protection may vary between two PTACs that appear almost identical.

The presence of an A2L-classified refrigerant

The stickers visible on the chassis indicate the use of a refrigerant belonging to the safety class A2L. This classification designates a fluid with low toxicity and limited flammability.

This designation changes certain intervention practices. During installation, diagnosis, or repair, technicians must use methods and tools suited to the refrigerant actually contained in the unit.

In particular, avoid:

  • uncontrolled ignition sources;
  • inappropriate electrical tools in a relevant work area;
  • improvised repairs to the refrigeration circuit;
  • the use of a refrigerant other than the one indicated;
  • brazing procedures without adequate preparation;
  • leak tests performed using an incompatible method.

Because a PTAC is generally delivered with its refrigeration circuit assembled at the factory, a standard installation does not require opening this circuit. The presence of the A2L label nevertheless remains important for any future technical intervention.

The wall opening and the sleeve: two elements to inspect before inserting the chassis

The PTAC chassis must slide into a wall sleeve securely attached to the structure. At this Delson job site, removing the front panel gave us access to the fastening points and allowed us to check how the unit was resting in the opening.

An adequate sleeve must be:

  • compatible with the chassis dimensions;
  • stable and free of deformation;
  • protected against corrosion;
  • properly level according to the manufacturer’s requirements;
  • airtight around its perimeter;
  • protected against water infiltration;
  • sufficiently clear on the exterior side.

An existing opening never guarantees that the new PTAC can be installed there without verification. A difference of a few millimeters, a bent edge, or an old layer of sealant can prevent the chassis from seating properly.

Why the foam seal is important

Around the cabinet, we can distinguish foam strips that help limit air exchange between the indoor and outdoor sections. These seals also help reduce vibrations transmitted to the wall.

A missing seal, one compressed unevenly, or one displaced during insertion can cause:

  • an infiltration of outdoor air;
  • a whistling sound during ventilation;
  • a loss of efficiency;
  • unwanted condensation;
  • increased noise;
  • an entry point for odors or dust.

We therefore check the continuity of the seal before the final closure of the unit.

An installation near a wall corner

The location visible in the photo has a specific constraint: the PTAC is positioned near the adjacent wall. This proximity limits the working angle on the right side, exactly where the electrical compartment is located.

We must take this access into account from the initial positioning. A unit can operate correctly while being very difficult to service if its service panel is too close to a partition, a fixed piece of furniture, or a frame.

In this project, completely removing the front panel made it possible to work directly on the important points without forcing the panels or resting the tools against the finished wall.

A wood floor also requires certain precautions. The screws, metal panels, and tools must be placed in a controlled manner to prevent:

  • scratches;
  • marks caused by the weight of the chassis;
  • grease stains;
  • damage caused by a condensate leak;
  • the loss of small parts in the floor joints.

The photo shows the panels removed from the front of the unit and the tools grouped around the work area. This arrangement facilitates assembly while making it possible to verify that all the screws are returned to their proper locations.

The checks that turn an installed unit into a durable system

Check the condensate drainage

In cooling mode, the indoor coil produces condensation. The PTAC must therefore be installed to allow this water to be managed properly.

Depending on the model’s design, condensate may be directed to a pan, partially used on the outdoor coil, or discharged through a device specified by the manufacturer. An incorrectly positioned chassis can cause water to drain into the room.

Before commissioning, we check:

  1. the position of the chassis in the sleeve;
  2. the condition of the condensate pan;
  3. the absence of debris in the drainage passages;
  4. the continuity of the seals;
  5. the slope required by the manufacturer;
  6. the absence of water beneath the unit;
  7. the operation of the fan at all speeds.

On a wood floor, this check is particularly important. A slow leak may go unnoticed for several days and damage the finish or cause the boards to swell.

Check the airflow before reinstalling the front panel

The front panel of a PTAC does more than simply conceal the components. It directs air toward the designated intake and discharge areas.

A front panel that is not properly latched can create internal recirculation: some of the cooled air returns directly to the unit’s intake without mixing properly with the room air. The sensor may then detect an artificially low temperature and prematurely stop the cycle.

Therefore, we check:

  • the alignment of the panel;
  • the fastening of all the clips;
  • the clearance around the air intakes;
  • the position of the filters;
  • the freedom of movement of the louvers;
  • the absence of pinched cables;
  • the absence of vibration after closing.

Do not block the PTAC with furniture or curtains

After installation, the space in front of and above the unit must remain clear. A bed, sofa, piece of furniture, or curtain placed too close can reduce airflow and force the system to run longer.

To maintain consistent operation, we recommend not placing objects on top of the unit and not covering its grilles.

Insufficient airflow can cause:

  • reduced cooling capacity;
  • increased noise;
  • irregular dehumidification;
  • short cycling;
  • ice formation;
  • overheating in heating mode.

Maintaining a FORESTAIR PTAC

Regular HVAC maintenance is essential because a PTAC draws room air in at a low height, where dust, pet hair, and textile fibers accumulate easily.

Filters should be inspected frequently and cleaned according to the manufacturer’s instructions. The frequency depends on room occupancy, the presence of pets, work performed in the building, and the number of operating hours.

A complete maintenance service may include:

  • cleaning the filters;
  • inspecting the indoor coil;
  • cleaning the blower wheel;
  • checking the condensate passages;
  • inspecting the wall sleeve;
  • checking the foam seals;
  • checking the electrical compartment;
  • inspecting the outdoor grille;
  • testing the cooling and heating modes;
  • listening for abnormal mechanical noises.

A coil must be cleaned with suitable products. A product that is too aggressive can attack the metals, leave a persistent odor, or damage nearby components.

The main mistakes to avoid

Choosing a capacity based solely on floor area

Floor area is a starting point, but it is not enough. Solar exposure, window quality, insulation, ceiling height, and room use strongly influence the heat load.

Ordering a PTAC without measuring the sleeve

Two similar-looking units may have different depths, supports, and clearance requirements.

Automatically reusing the old electrical supply

The existing circuit must be compared with the new model’s requirements. A PTAC with electric heat may require a different power supply from a unit designed primarily for cooling.

Neglecting the finish around the opening

The visible line around the wall opening is a reminder that the interior finish must be coordinated with the sleeve’s final position. Paint or drywall touch-ups should be completed after mechanical approval, without blocking access to the chassis.

Failure to inspect the outdoor section

The outdoor grille must remain clear. An obstruction caused by leaves, snow, a balcony structure, or a stored object reduces heat exchange.

Energy efficiency and subsidy eligibility

A PTAC’s efficiency is determined by the data specific to its model. Depending on the type of unit, the technical documents may provide values such as EER, CEER, or the heating coefficient of performance.

The criteria generally associated with a wall-mounted heat pump or a central system should not be applied automatically to a PTAC. The evaluation method and test conditions may be different.

Eligibility for a subsidy also cannot be confirmed based on the brand or photo alone. It depends in particular on:

  • the complete model number;
  • the equipment category recognized by the program;
  • the certified capacity;
  • the AHRI reference, when required;
  • the type of building;
  • the purchase and installation date;
  • the rules in effect at the time of the application.

A FORESTAIR PTAC is not automatically considered a low-temperature wall-mounted heat pump eligible for financial assistance. Any subsidy promise must be validated before signing the project using the exact equipment documentation.

Expertise applicable throughout Greater Montréal

This installation in Delson is a good example of the type of project where invisible details make all the difference. Once the façade is put back in place, the client mainly sees a compact, well-integrated unit. Behind this simple appearance, however, are several mechanical, electrical, and structural checks.

At AirGreen, we install and service HVAC equipment in Montréal, Laval, Longueuil, on the North Shore, and on the South Shore. Our PTAC work includes analyzing the existing opening, positioning the chassis, sealing, condensate management, and commissioning.

The project shown features an open FORESTAIR PTAC at the precise point when we can still inspect every accessible component. This step allows us to correct a displaced seal, an inadequate fastener, or an improperly positioned cable before the front panel conceals everything.

For the building owner or manager, this attention to detail results in equipment that is more stable, easier to maintain, and better protected against air and water infiltration.

The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 7The on-site estimate

We look at the outside wall, the window, the space in the room and the power supply.

  1. The on-site estimateWe look at the outside wall, the window, the space in the room and the power supply.
  2. The quoteThe unit, the sleeve and the price, in writing.
  3. The wall sleeveInstalled following the manufacturer's instructions, so water drains to the outside.
  4. The electrical workA dedicated connection matched to the unit's voltage and amperage.
  5. Unit and grilleThe unit slides into the sleeve; the outdoor grille stays clear.
  6. TestsStart-up and a check of heating and cooling.
  7. The walkthroughControls, filter, what to keep clear.
Through the seasons

What to do, season by season

Three habits per season for this unit. They take a few minutes and prevent many calls.

  • Clean the filter.
  • Clear the outdoor grille.
  • Test cooling.
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Mistakes avoided

Four mistakes we do not make

Flip each card to see what we do instead.

Frequently asked questions

What people ask us about this kind of work

7 questions
What is a PTAC?
An all-in-one unit installed under the window, through the wall. It heats and cools the room with no separate outdoor unit.
Where does it go?
On an outside wall that can take the sleeve, with the grille clear outside and free air in front of the unit.
What does it need electrically?
A dedicated connection matched to the unit's voltage and amperage. AirGreen holds subclass 16 Electricity.
Can the existing sleeve be reused?
Sometimes, if the sleeve fits the new unit and is in good shape. We check on site.
Does a PTAC cool the whole house?
No, it is designed for one room. For several rooms, a multi-zone or a central system is often a better fit.
Does AirGreen hold the required licences?
Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
Is the estimate free?
Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
Going further

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Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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