Project

Installation of a MIDEA MIDEA 28 dual-zone heat pump in Calixa-Lavallée, on Montreal's South Shore

MIDEA 28 dual-zone heat pump installed in Calixa-Lavallée with the compressor on mounts and black line set cover on a brick wall. An AirGreen project focused on performance, finish, and multi-zone comfort.

By AirGreen Climatisation & Chauffage Admin16 min read
Installation of a MIDEA MIDEA 28 dual-zone heat pump in Calixa-Lavallée, on Montreal's South Shore
Installation of a MIDEA MIDEA 28 dual-zone heat pump in Calixa-Lavallée, on Montreal's South Shore
Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

A multizone installation where the outdoor route had to be as clean as it was effective

At Calixa-Lavallée, we completed this installation of a MIDEA MIDEA 28 dual-zone heat pump on a masonry property where the exterior integration represented an important part of the work. The worksite photo clearly summarizes the challenge: a tall brick wall, several windows spread across different levels, an open but highly visible outdoor space, and above all, a refrigerant route that had to rise a considerable height without looking as though it had been added afterward.

The result is based on a simple principle: a single MIDEA outdoor unit supplying two indoor zones, with independent comfort control. This is precisely the role of a multizone system. Midea's documentation indicates that an outdoor unit can be connected to several indoor units, each of which can be controlled separately according to the desired room temperature.

For this project, however, we did not want to limit our thinking to heating and cooling capacity. The piping had to cross several façade levels, the masonry had to remain visually clean, the compressor had to remain easily accessible, and the outdoor lines had to be protected for the long term.

A detail immediately visible: the black line set cover spanning the entire height of the wall

One of the most distinctive features of this installation in Calixa-Lavallée is the large black vertical route installed on the brick façade.

Rather than leaving the refrigerant lines, wires, and other connections visible, we grouped the route into an outdoor line set cover whose dark color matches the window frames and the building's other architectural elements.

In the photo, the route begins near the outdoor unit, runs horizontally along the lower part of the wall, then rises almost vertically between the windows. This choice offers several advantages:

  • the refrigerant lines are better protected from the elements and impacts;
  • the façade maintains a much more organized appearance;
  • the routing remains clear and accessible for future service;
  • direction changes are kept to a minimum;
  • the black cover blends naturally with the existing dark frames;
  • The vertical rise avoids creating multiple visible passes around the windows.

For a dual-zone heat pump, this type of routing may require much more preparation than a single-zone installation on the ground floor. As soon as the indoor units are located higher up or in remote parts of the building, we must plan the total length of the lines, elevation differences, access points, and fastening method.

An installation on a brick wall requires a different approach

A brick wall must not be treated the same way as a wall covered with vinyl siding.

The holes must be positioned precisely. The line-set cover fasteners must be sturdy, but they must also be suitable for the substrate to avoid unnecessary damage to the masonry. The penetrations must be properly protected against water.

On a project like this, an error of a few centimetres at the beginning of the route can become very noticeable after several metres of vertical ascent.

We therefore plan the entire route before beginning any drilling.

It seems obvious in hindsight, but this is precisely one of the most common mistakes we see in existing installations: an indoor unit is positioned based solely on the room's perspective, and then the exterior route is improvised. The route must then go around a window, return toward a corner of the building, or use multiple finishing fittings.

At AirGreen, we also work the other way around: we check how each decision made indoors will affect the exterior result.

The MIDEA compressor is installed on wall brackets

Another important detail in the photo is the installation of the outdoor unit on metal brackets attached to the building.

The compressor is not placed directly on the ground.

This configuration offers several advantages that are particularly relevant in Quebec. It keeps the unit above the immediate ground level, facilitates airflow beneath the unit, and reduces the risk of the compressor base becoming surrounded by water, leaves, or accumulated snow.

For a heat pump used for heating, winter clearance around the outdoor unit is essential. We must maintain enough space for air to circulate and for the unit to operate properly during defrost cycles.

The large fan grille remains completely unobstructed here. The technical side of the unit also remains accessible, which is important for HVAC maintenance, troubleshooting, and future service work.

Why the MIDEA 28 is well suited to a dual-zone installation

The Midea multi-zone family was designed to allow a wide variety of indoor configurations. The manufacturer's documentation presents wall-mounted units, consoles, cassettes, ducted units, and even air handlers that can be paired with certain multi-zone platforms.

For the platform corresponding to the MIDEA 28 Extreme Heat, the technical documentation identifies the outdoor unit MO4HX-H27B-2A. Midea classifies it as a platform that can support up to four zones, depending on the permitted combinations.

In our Calixa-Lavallée installation, it is used as a dual-zone heat pump. This means that two indoor zones were selected to meet the building's needs, not that the platform is physically limited to only two possible connections.

This distinction is important for homeowners comparing several multi-zone systems. The maximum number of ports alone does not determine the right configuration. What really matters is:

  • the heat load of each space;
  • the capacity of the selected indoor units;
  • the combination permitted by the manufacturer;
  • the actual capacity available when multiple zones operate simultaneously;
  • the piping lengths;
  • the heating performance sought in cold weather.

Nominal 27,000 BTU/h and a SEER2 of 23 in the reference Extreme Heat configuration

In the Midea brochure, the reference Extreme Heat configuration using MO4HX-H27B-2A is listed with a capacity of 27,000 BTU/h in cooling and 27,000 BTU/h in heating.

The manufacturer's table also indicates:

  • power supply: 208/230 V, single-phase, 60 Hz;
  • SEER2: 23;
  • EER2: 12.5;
  • indicated seasonal heating rating at 10,5 in the table;
  • reference heating capacity of 27,000 BTU/h at 5 °F, or approximately -15 °C;
  • maximum outdoor airflow: 2,148 CFM;
  • indicated outdoor sound level: 61 dB(A).

For a property in Calixa-Lavallée, this data is much more useful than simply stating “28,000 BTU.”

For Quebec heating, we always look at the system’s performance when the outdoor temperature drops. A heat pump may show excellent rated capacity under moderate conditions, but what actually affects winter comfort is the capacity it can still deliver when the mercury drops.

A multizone heat pump does not automatically share its full output between two rooms

This is an important technical point that is often misunderstood.

If two indoor units are connected to a single outdoor unit, this does not mean that each unit can continuously receive the compressor’s full rated capacity.

Midea specifies in its combination rules that when the total connected capacity of the indoor units exceeds the rated capacity of the outdoor unit, the actual capacity available to each unit may be reduced, particularly in heating mode.

That is why we place so much importance on proper sizing.

Installing two larger indoor units “to be safe” is not necessarily a better solution. A multizone system must be balanced.

A good selection takes into account the floor area, but also many other factors:

  • window orientation;
  • insulation level;
  • ceiling height;
  • sun exposure;
  • room location by floor;
  • air infiltration;
  • presence of large glazed areas;
  • actual use of the different zones.

Independent control of the two zones genuinely changes comfort

The main advantage of a dual-zone heat pump is the ability to treat two areas of the building differently.

Midea explains that each indoor unit can be controlled individually and that users can choose different temperatures for different spaces.

This is particularly useful in a multilevel home.

During the summer, upper floors often accumulate more heat. A ground-floor zone may be comfortable while a higher room still requires air conditioning.

In winter, the situation may be reversed depending on exposure, windows, and heat loss.

With two zones, the homeowner does not depend on a single distribution point for the entire house.

Inverter technology modulates operation rather than running only in on-off mode

Multizone operation also benefits from inverter technology.

According to Midea, the system can adjust its capacity based on temperature variations by controlling the compressor and fan motors. When all zones do not require full capacity, the equipment can operate at partial load with reduced energy consumption.

This modulation is particularly interesting in a dual-zone system.

One room may reach its setpoint before the other. The system then does not need to operate constantly as if both zones required exactly the same amount of heating or cooling.

For comfort, this can also help reduce sudden temperature fluctuations.

What this Calixa-Lavallée installation shows about the quality of an HVAC project

The exterior finish is part of the installation, not just aesthetics

On this property, it would have been possible to create a technically functional route with much more visible lines.

Instead, we focused on integration.

The long black vertical section follows a clear line along the facade. It does not zigzag between the windows. It is not made up of a series of small pieces oriented in different directions. The horizontal connection then leads directly to the outdoor unit.

For us, this type of finish is important because a heat pump installation remains visible for many years.

A good HVAC installation must therefore meet several criteria at the same time:

performance, accessibility, mechanical protection, drainage, safety and exterior appearance.

Long vertical runs require more preparation

The height of the route visible in the photo also means that the project is not limited to work performed at ground level.

A high-level installation requires specific organization, particularly for:

  • work safely;
  • keep the route perfectly aligned;
  • securely fasten each section;
  • make the openings in the right places;
  • protect the lines during handling;
  • avoid damaging the brick or the frames around the openings.

This part of the work is often underestimated when comparing two quotes.

Two contractors can offer exactly the same MIDEA heat pump, but the final result can vary greatly depending on how the lines are routed and protected.

SynchroConnect adds an extra layer of safety during connections

Multi-zone systems include several refrigerant circuits and multiple wiring assemblies. Correctly identifying the connections is therefore particularly important.

Midea integrates a technology called SynchroConnect. The documentation indicates that the system can check the connection status and synchronize the corresponding wiring and refrigerant lines in certain situations.

This obviously does not relieve the installer of carefully identifying each zone.

At AirGreen, we consider self-diagnostic functions to be a complementary tool. They must be added to a methodical installation that includes checking the connections, pulling a vacuum, electrical verification, operating tests, and commissioning each indoor unit.

The AHRI number must always be associated with the exact combination

The Midea brochure provides the number AHRI 215471460 for the Extreme Heat reference configuration of the MO4HX-H27B-2A paired with a specific set of All Easy Pro indoor units.

This point is essential when a homeowner is seeking to determine their eligibility for a Hydro-Québec LogisVert rebate.

In a multi-zone system, it must not be assumed that an AHRI number associated with the outdoor unit automatically applies to all possible combinations of two indoor units.

The proper approach is to verify the combination actually installed.

For this reason, when we prepare an AirGreen installation in Montréal, Laval, Longueuil, on the North Shore or the South Shore, we verify the precise models of the indoor and outdoor units when a rebate application must be prepared.

Eligibility and the applicable amount must always be confirmed according to the exact AHRI combination and the program rules in effect at the time of installation.

Mistakes to avoid with a dual-zone heat pump

This Calixa-Lavallée project allows us to summarize several mistakes that we systematically seek to avoid.

Choosing the compressor solely according to the total indoor BTUs

Adding together two indoor capacities and mechanically choosing the corresponding outdoor unit is insufficient. The manufacturer’s combination rules and the zones’ simultaneous performance must be verified.

Improvising the routing after the indoor units have been installed

On a multi-story brick wall like this one, this can create a visually disorderly result and unnecessarily lengthen the lines.

Leaving the refrigerant lines exposed

An insulated line left unprotected ages more quickly and detracts from the building’s appearance. The line set cover is an important part of the finish here.

Installing the outdoor unit too close to the ground

For a heat pump intended to operate in winter, snow accumulation and drainage from defrost cycles must be taken into account.

Block access to the service panel

The technician must be able to access the connections and components without dismantling half the installation.

What the owner gets every day

After commissioning, the owner has a system capable of heating and cooling two distinct zones with a single outdoor unit.

The benefit is therefore not simply having fewer pieces of equipment outside.

It is primarily about being able to adapt the home's operation according to the actual use of the rooms.

If one zone requires less cooling, it can be set differently. If another zone needs to maintain a higher temperature in winter, its setting can be adjusted independently.

The Midea brochure specifically highlights the ability to heat or cool occupied spaces rather than treating the entire home identically.

An installation that will remain accessible for maintenance

We also think about what will happen several years after installation.

The compressor remains accessible. The fan is unobstructed. The line-hide cover protects the lines while keeping their path easy to identify.

During HVAC maintenance, these elements matter.

A technician can inspect more easily:

  • the electrical connections;
  • the condition of the lines;
  • the outdoor coil;
  • the brackets;
  • potential vibrations;
  • water drainage;
  • the service panels.

A well-planned installation today often simplifies service work tomorrow.

AirGreen in Calixa-Lavallée and throughout Greater Montreal

This MIDEA MIDEA 28 dual-zone heat pump installation in Calixa-Lavallée reflects our approach to a multi-zone project: starting with the building's actual needs, choosing a suitable configuration, and paying as much attention to installation details as to the machine's specifications.

On this project, the long brick wall made the outdoor line path particularly visible. Choosing a black line-hide cover, an aligned vertical rise, mounting the compressor on wall brackets, and maintaining clearance around the outdoor unit resulted in an installation that was much better integrated into the building.

We apply the same approach to our wall-mounted heat pump, dual-zone, multi-zone, and other HVAC projects in Montreal, Laval, Longueuil, the North Shore, and the South Shore.

Every home has its own constraints. The best system is therefore the one whose capacity, indoor units, lines, outdoor placement, and control strategy have been designed as a whole.

The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

And at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    And at your place?

    Which type of equipment for your project?

    Pick what looks like your need.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
    Going further

    Useful pages for what comes next

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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