Project

Installation of a FORESTAIR E24 wall-mounted heat pump in Coteau-du-Lac

AirGreen installs a FORESTAIR E24 wall-mounted heat pump in Coteau-du-Lac with a professional HVAC approach: optimized positioning, energy efficiency, and year-round comfort.

By AirGreen Climatisation & Chauffage Admin8 min read
Installation of a FORESTAIR E24 wall-mounted heat pump in Coteau-du-Lac
Installation of a FORESTAIR E24 wall-mounted heat pump in Coteau-du-Lac
–chapters in this story
8 minreading time
–type of installation
2026year published
The tour

Take a tour of the installation

Each number is a point we check on site. Switch between summer and winter to watch air and heat move.

Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

The job

A compact, high-performance heat pump installation adapted to the constraints of a building in Coteau-du-Lac

At AirGreen, we regularly install wall-mounted heat pumps in environments where available space, the location of the outdoor unit, and architectural constraints require careful planning. This installation in Coteau-du-Lac perfectly illustrates our approach: providing an efficient heating and cooling solution while respecting the building’s specific characteristics.

For this project, our team installed a FORESTAIR E24 wall-mounted heat pump, a model designed to meet the needs of homeowners looking for a reliable, economical unit suited to Quebec’s climate conditions.

The outdoor unit was positioned on a technical surface with an elevated support that provides adequate clearance around the unit. As can be seen in the installation, the heat pump rests on a metal structure that facilitates air circulation, limits ice buildup, and improves access during HVAC maintenance.

This configuration is particularly well suited to areas such as Coteau-du-Lac, Montreal, Laval, Longueuil, the North Shore, and the South Shore, where many homes have exterior layout constraints, balconies, technical roofs, or limited space.


FORESTAIR E24: a wall-mounted heat pump designed for Quebec’s climate

The FORESTAIR E24 belongs to a new generation of wall-mounted heat pumps designed to provide a balance between energy efficiency, residential comfort, and reasonable installation costs.

This model uses R-454B refrigerant, a newer technology that is gradually replacing certain traditional refrigerants due to its reduced environmental impact. The FORESTAIR E24 is therefore an interesting option for homeowners who want to modernize their heating and cooling system.

Main technical specifications of the FORESTAIR E24

  • Type of unit: wall-mounted mini-split heat pump
  • Brand: FORESTAIR
  • Model: E24
  • Nominal capacity: approximately 12,000 BTU/h
  • Refrigerant: R-454B
  • Cooling performance: up to approximately 24 SEER, depending on the certified configuration
  • Winter operation: designed to maintain effective heating capacity during cold periods
  • Application: residential heating and cooling

Thanks to its design adapted to Quebec’s varying temperatures, this heat pump reduces the use of other heating sources for much of the year.

For many homeowners, a high-efficiency ductless heat pump is a practical way to improve indoor comfort while reducing energy costs associated with electric heating.


A Precisely Executed HVAC Installation Despite Location Constraints

Strategic Positioning of the Outdoor Unit

When installing a heat pump, the location of the outdoor unit plays an essential role in the system’s long-term performance.

In this project in Coteau-du-Lac, our team had to take several factors into account:

  • ensure sufficient clearance in front of the outdoor coil;
  • avoid areas prone to accumulating snow or ice;
  • limit vibration transmission;
  • maintain easy access for future maintenance;
  • protect the unit from outdoor conditions.

The FORESTAIR E24 outdoor unit was therefore installed on an elevated structure. This method leaves open space beneath the unit to facilitate drainage of water from defrost cycles.

During Quebec winters, a heat pump naturally produces water when it runs a defrost cycle. Improper installation can cause ice to accumulate beneath the unit, which may interfere with operation and shorten the lifespan of the components.

At AirGreen, we pay particular attention to these details, which are not always visible after installation but directly influence the system’s reliability.


Vibration and noise management: an essential consideration in residential settings

A modern heat pump is designed to operate quietly, but improper installation can transmit vibrations to the building structure.

In this installation, choosing a suitable support makes it possible to:

  • further isolate the unit from the structure;
  • reduce mechanical vibrations;
  • improve occupants’ acoustic comfort;
  • to facilitate technical work.

This attention is particularly important for installations on balconies, terraces, exterior walls, or structures close to living spaces.

A professional wall-mounted heat pump installation involves more than simply mounting a unit on the wall and connecting lines. Positioning, supports, condensate drainage, and airflow are integral to a durable installation.


The steps carried out by AirGreen during this installation in Coteau-du-Lac

Site assessment and installation preparation

Before each project, our team analyzes the building’s characteristics to determine the best possible configuration.

We assess in particular:

  • the ideal location of the indoor unit;
  • the route of the refrigerant lines;
  • the distance between the indoor and outdoor units;
  • condensate drainage options;
  • the available electrical supply;
  • architectural constraints.

This step helps avoid unnecessary modifications and ensures a clean installation.


Installation of the FORESTAIR outdoor unit

The outdoor installation includes several technical operations:

  1. Installing the appropriate support.
  2. Precise positioning of the outdoor unit.
  3. Leveling the unit.
  4. Installation of the refrigerant lines.
  5. Electrical connection according to applicable standards.
  6. Checking the circuit for leaks.
  7. Commissioning and performance testing.

Each connection must be made precisely to ensure the energy performance advertised by the manufacturer.


Commissioning and final checks

Once the installation is complete, our technicians perform the necessary checks:

  • system pressure check;
  • verification of operation in heating mode;
  • verification of operation in cooling mode;
  • supply air temperature check;
  • general inspection of the installation.

This final step confirms that the FORESTAIR E24 heat pump is operating properly from the first use.


Why choose a FORESTAIR wall-mounted heat pump for a home in Quebec?

A solution tailored to homeowners’ needs

Homeowners replacing an old air conditioner or looking for an additional heating solution often choose a wall-mounted heat pump for several reasons:

  • effective heating during the colder seasons;
  • comfortable air conditioning during the summer;
  • reduced electricity consumption;
  • less invasive installation than a central system;
  • precise temperature control.

In many homes in Coteau-du-Lac and the surrounding areas, a wall-mounted heat pump is a practical solution when ventilation ducts are not present.


An interesting alternative to traditional air conditioners

A conventional wall-mounted air conditioner only provides cooling. A wall-mounted heat pump, on the other hand, can also provide heating.

This difference is important in Quebec because the unit can operate during the transition periods:

  • spring;
  • fall;
  • milder winter days.

This often helps reduce demand on the home’s primary heating system.


Common mistakes to avoid when installing a wall-mounted heat pump

A successful installation depends as much on choosing the right unit as it does on the quality of the installation.

Here are some common mistakes we observe in the HVAC field:

Choosing an unsuitable capacity

A heat pump that is too small may run constantly without achieving the desired comfort level. An oversized unit may cause short cycling and reduce efficiency.

Sizing must take into account:

  • floor area;
  • insulation;
  • sun exposure;
  • the interior layout;
  • the occupants’ habits.

Neglecting the outdoor unit’s location

Installing an outdoor unit in an overly enclosed space or without sufficient clearance can reduce its performance.

A proper installation must allow air to circulate freely.


Forgetting the annual maintenance

Even a high-performance heat pump requires regular maintenance.

Professional HVAC maintenance helps:

  • clean the heat exchangers;
  • check the drains;
  • monitor performance;
  • extend the system’s lifespan.

At AirGreen, we recommend periodic maintenance to maintain your equipment’s efficiency.


AirGreen: your heat pump installation specialist in Montreal and throughout the surrounding area

This installation of a FORESTAIR E24 wall-mounted heat pump in Coteau-du-Lac demonstrates the importance of a professional approach from start to finish.

Every building has its own characteristics. Our role is to propose a suitable HVAC solution, carry out a clean installation, and ensure that the equipment operates according to the owner’s expectations.

Whether you are located in Coteau-du-Lac, Montreal, Laval, Longueuil, the North Shore, or the South Shore, our team can assist you with choosing, installing, and maintaining your wall-mounted heat pump.

A properly completed installation today means a more reliable, quieter, and more cost-effective system for years to come.

The steps

The big day, step by step

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

What would it look like at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Going further

    Your own project, step by step

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    At your place

    Is your home ready?

    Check what applies at your place. A "no" is not a refusal: it is what we sort out during the estimate.

    0 / 6 checked
    True or false

    Four statements: true or false?

    It all comes down to details you have just seen.

    1. In heating mode, the outdoor unit can produce water.

    2. You pick the capacity with a simple square-footage rule.

    3. A multi-zone connects several indoor heads to a single condenser.

    4. The disconnect can sit behind the patio furniture.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.

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    • RBQ licence5645-9605-01 · 15.8, 15.10, 16
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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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