Project

Installation of a Gree Charmo wall-mounted heat pump in the Plateau-Mont-Royal (Montreal)

In Plateau-Mont-Royal, AirGreen installed a Gree Charmo wall-mounted heat pump with wall bracket and anti-vibration mounts, for quiet comfort and an impeccable exterior finish, suitable for the typical brick buildings of the area.

By AirGreen Climatisation & Chauffage Admin6 min read
Installation of a Gree Charmo wall-mounted heat pump in the Plateau-Mont-Royal (Montreal)
Installation of a Gree Charmo wall-mounted heat pump in the Plateau-Mont-Royal (Montreal)
–chapters in this story
6 minreading time
–type of installation
2026year published
The tour

Take a tour of the installation

Each number is a point we check on site. Switch between summer and winter to watch air and heat move.

Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

The job

In the Plateau-Mont-Royal neighbourhood, work often takes place in brick buildings with already busy exterior walls: downspouts, wires, cornices, close neighbors, and sometimes significant aesthetic constraints. This is exactly the kind of context where a Gree Charmo wall-mounted heat pump makes perfect sense: compact, efficient, and capable of providing consistent comfort year-round—provided the installation is carefully planned.

In this AirGreen project, the objective was clear: to improve the comfort of a typical dwelling in the area (brick, restricted access, exposed facade), reduce noise and vibrations , and guarantee a clean, durable and easy-to-maintain installation.


Why a Gree Charmo wall-mounted heat pump is a good choice on the Plateau

The Plateau is often:

  • closed or semi-open rooms (living room, bedroom, office) where a wall light performs very well;

  • a real need for air conditioning in summer (heat islands, sun on the facade);

  • a need for efficient heating in the off-season (and often for longer than we think).

The Gree Charmo fits perfectly into this logic: a residential solution that offers precise regulation , controlled consumption and constant comfort, without turning the home into a major construction site.


Type of system installed

This is a wall-mounted heat pump (mini-split/wall unit) , with:

  • an outdoor unit (condenser) installed on a wall bracket;

  • an indoor unit (wall head, not visible in the photo) supplied by insulated refrigerant lines.

This is the most common and logical format in several buildings on the Plateau: minimally intrusive , quick to install, efficient, and adaptable to the constraints of the building.


What the photo reveals about the installation (key details)

Even without seeing the interior, the image provides several very concrete clues about the quality and logic of the editing:

1) Outdoor unit on sturdy wall brackets

The unit is mounted on metal brackets anchored to the brick wall. This is a smart choice when:

  • we want to avoid taking up floor space (narrow courtyard, passageway, layouts);

  • we want to reduce exposure to snow, standing water and debris;

  • We want to make cleaning and access easier.

2) Anti-vibration pads/isolators

Blue spacers are visible between the unit and the supports: this is typically a component used to limit vibrations. On the Plateau, this is particularly important because:

  • Brick walls can transmit vibrations;

  • the neighborhood is close;

  • Acoustic comfort is part of the “true luxury” of everyday life.

3) Refrigeration connections well insulated and protected

The pipes are visible beneath the unit, wrapped in continuous insulation and finishing tape. Specifically, they serve to:

  • limit heat loss;

  • protect the insulation against moisture and UV rays;

  • maintain a clean finish (important when the installation is visible).

4) Presence of an R-32 refrigerant rating

The “A2L R32” label is visible on the unit. Without going into unnecessary details, this is a relevant point because R-32 is associated with modern systems, with good energy performance — and this also requires rigorous installation (fittings, best practices, etc.).

5) Layout designed for unit ventilation

The unit is installed with reasonable clearance, allowing air to circulate properly around the fan. A simple but crucial detail: a "stifled" unit loses efficiency, works harder, and wears out faster.


Our AirGreen approach: a clean, quiet and sustainable installation

A wall-mounted heat pump isn't just about "installing a machine." For a system like the Gree Charmo to reach its full potential, the focus is on the factors that make a difference over 5 to 10 years:

Sizing and usage logic

Even when the client primarily wants "air conditioning", we always verify the reality of the accommodation:

  • orientation and sunlight;

  • volume to be treated and air circulation;

  • occupancy habits (teleworking, bedrooms closed at night, etc.).

Because a wall light that is too strong can create discomfort (cycles, noise, air that is too dry), and a wall light that is too weak will work continuously without achieving the expected result.

Noise and vibration reduction

On a brick wall, the preferred option is:

  • solid supports;

  • anti-vibration isolators;

  • impeccable fixing and leveling;

  • The pipes are routed to avoid resonance points.

The goal: a system that you forget about, even when it's running.

Discreet exterior finish

In a neighborhood like the Plateau, the finishing touches matter. The aim is always:

  • a clean transition of connections;

  • a well-sealed, weatherproof insulation;

  • a clean visual result (no “spaghetti” of pipes).

Simplified future maintenance

We install it so that it's easy to maintain:

  • realistic access for cleaning;

  • sufficient space for ventilation;

  • stable assembly (less movement = less wear).


Performance: what the customer experiences on a daily basis

A well-installed Gree Charmo is:

  • a stable temperature (fewer variations);

  • comfortable air conditioning even during Montreal's heat waves;

  • efficient heating in the off-season and during colder periods, depending on the configuration and sizing;

  • a noticeable improvement in comfort in the main rooms.

And above all: a solution that integrates well into an existing dwelling, without major work.


Common mistakes we avoid (and that you want to avoid)

In Greater Montreal, we often see facilities that "work" but age poorly. Here's what we systematically avoid:

  • Incorrectly sized support → vibrations, noise, risk of misalignment.

  • Insufficient clearance around the unit → decreased performance, overheating, accelerated wear.

  • Poorly installed pipe insulation → loss of efficiency, condensation, rapid degradation.

  • Poorly planned connecting routes → ugly finish, friction points, risk of damage.

  • Too “rigid” a fixing to the building without absorption → resonance in the wall.

These are small details… that become big problems after one or two winters.


Conclusion: a typical Plateau installation, done properly

This project perfectly illustrates what we love to deliver at AirGreen: a clean , solid , quiet Gree Charmo wall-mounted heat pump installation, designed for the realities of a dense neighborhood like Plateau-Mont-Royal .

When the outdoor unit is properly positioned, well supported, and the connections are correctly protected, the customer benefits:

  • in immediate comfort,

  • in peace and quiet (less noise, less vibration),

  • and in long-term reliability.

The steps

The big day, step by step

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

What would it look like at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Going further

    Your own project, step by step

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    At your place

    Is your home ready?

    Check what applies at your place. A "no" is not a refusal: it is what we sort out during the estimate.

    0 / 6 checked
    True or false

    Four statements: true or false?

    It all comes down to details you have just seen.

    1. In heating mode, the outdoor unit can produce water.

    2. You pick the capacity with a simple square-footage rule.

    3. A multi-zone connects several indoor heads to a single condenser.

    4. The disconnect can sit behind the patio furniture.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.

    Could this job help a neighbour?

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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