Installation of a GREE LIVO GEN4 Ductless Heat Pump in Sainte-Marthe-sur-le-Lac
See how AirGreen transformed comfort in Sainte-Marthe-sur-le-Lac with a sleek, energy-efficient 12,000 BTU GREE LIVO GEN4 heat pump. Reliable performance meets modern design!
In summer, the outdoor unit rejects the house's heat outside.
Generic illustration of this type of installation, not a survey of this job site. Tap a number.
Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.
The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.
Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.
A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.
The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.
On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.
The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.
Enhancing Comfort in Sainte-Marthe-sur-le-Lac: The GREE LIVO GEN4 Story
In the tranquil town of Sainte-Marthe-sur-le-Lac, a family sought to upgrade their home's comfort while staying energy-efficient and environmentally conscious. They turned to AirGreen, a trusted name in HVAC services across Montreal, Laval, Longueuil, and the Rive Nord and Rive Sud. Our team delivered the perfect solution: a GREE LIVO GEN4 12,000 BTU ductless heat pump. This compact yet high-performing unit is now ensuring year-round comfort for the family while keeping energy costs in check.
Why the GREE LIVO GEN4?
The GREE LIVO GEN4 isn't just another heat pump—it’s an optimal combination of efficiency, quiet operation, and cutting-edge features. Here’s what makes this system stand out:
- Powerful Heating and Cooling Performance: With a 12,000 BTU capacity, the LIVO GEN4 can efficiently cool or heat spaces even when outdoor temperatures drop to a bone-chilling -25°C.
- Energy Efficiency: Rated at an impressive 18.5 SEER, this model guarantees significant energy savings while providing consistent comfort.
- Quiet Operation: With indoor sound levels ranging between 27 and 47 dB(A) and an outdoor level of 52 dB(A), this unit operates almost silently, making it ideal for homes.
- Advanced Features: The built-in WiFi connectivity allows for remote operation, ensuring precise climate control with just a few taps on your smartphone.
Details of the Installation
This project involved installing the indoor unit of the LIVO GEN4 heat pump in the family’s living room, while the outdoor unit was strategically placed to ensure optimal airflow and minimal visual impact. Here’s how we made it happen:
- Interior Unit Placement: The sleek and modern design of the 32.88 x 7.88 x 10.88-inch indoor unit was mounted seamlessly on a neutral-toned wall, complementing the room's decor. Its minimalist aesthetic and discreet dimensions allow it to blend effortlessly into the living space.
- Exterior Unit Installation: The outdoor unit (28.81 x 13 x 21.88 inches) was installed in a sheltered area, offering protection from harsh weather while maintaining efficient operation.
- Precise Piping and Connections: Utilizing high-quality 1/4 - 3/8 piping, our team ensured seamless connectivity between the indoor and outdoor units.
- Flawless Calibration: Once installed, the system was meticulously calibrated to optimize airflow and performance, ensuring consistent comfort throughout the home.
How This Installation Benefits the Homeowner
- Year-Round Comfort: Whether battling summer heatwaves or braving winter chills, the LIVO GEN4 ensures an ideal indoor temperature.
- Cost Savings: With its energy-efficient operation and eligibility for the $340 LogisVert Grant by Hydro-Québec, this heat pump is a budget-friendly choice.
- Enhanced Air Quality: The unit’s advanced filters help maintain clean and healthy indoor air.
- Remote Access: Thanks to integrated WiFi, the family can adjust the temperature anytime, anywhere.
The Technical Details
For those who love diving into specifications, here are some additional highlights of the GREE LIVO GEN4:
- Gas Type: R-410A, ensuring eco-friendly operation.
- Voltage: 220 V, suitable for most residential setups.
- Warranty: Backed by a robust 12-year compressor and parts warranty, giving homeowners peace of mind.
- Cooling and Heating Capacities: A versatile system that excels in extreme climates, delivering consistent performance no matter the season.
Why Choose AirGreen for Your HVAC Needs?
At AirGreen, we pride ourselves on delivering exceptional customer service and professional installations tailored to your unique needs. Here’s what sets us apart:
- Expertise You Can Trust: Our team has years of experience installing heat pumps and other HVAC systems across Montreal, Laval, Longueuil, the Rive Nord, and the Rive Sud.
- High-Quality Products: We work exclusively with top-tier brands like GREE, ensuring you get the best value for your investment.
- Comprehensive Support: From the initial consultation to post-installation maintenance, we’re with you every step of the way.
- Commitment to Sustainability: By offering energy-efficient solutions like the LIVO GEN4, we help you reduce your carbon footprint while enjoying unparalleled comfort.
Customer Satisfaction: A Key Element of Every Installation
The homeowners were thrilled with the results of this project. They shared that the heat pump has already made a noticeable difference in their indoor comfort, especially during chilly evenings. The quiet operation and modern design of the unit have also received glowing feedback.
Your Turn to Experience the AirGreen Difference
If you’re considering upgrading your home’s HVAC system, let AirGreen guide you through the process. Our team is dedicated to finding the right solution for your specific needs, ensuring a smooth and hassle-free installation experience.
How it goes, from the first call to the end
The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.
We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
Model, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
Floors and furniture protected, wall plate position marked level, wall opening located.
A single opening, with the slope the drain needs to flow outside.
Set on a stand raised above the snow, with the clearances the manufacturer requires.
Connected, insulated and protected. The opening is then sealed against water, cold air and insects.
A dedicated circuit and an accessible disconnect near the outdoor unit.
Leak test, vacuum, then start-up and a check of heating and cooling.
Remote, modes, filters: we show you the essentials before we leave.
- The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
- The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
- Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
- The wall openingA single opening, with the slope the drain needs to flow outside.
- The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
- Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
- The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
- Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
- The walkthroughRemote, modes, filters: we show you the essentials before we leave.
And at your place?
Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.
Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.
What to do, season by season
Three habits per season for this unit. They take a few minutes and prevent many calls.
- Clean the indoor unit's filters.
- Clear leaves and debris left on the outdoor unit by winter.
- Test cooling before the first hot days.
- Clean the filters more often when the unit runs a lot.
- Keep plants away from the outdoor unit.
- Check that no water drips from the indoor unit.
- Rake the leaves around the outdoor unit.
- Test heating before the first cold days.
- Book periodic maintenance before winter.
- Keep snow away from the stand and the front of the unit.
- Let the unit defrost: it is normal.
- Never hit the ice on the fins; call us if the unit stays iced up.
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What people ask us about this kind of work
Does a wall-mounted heat pump heat in winter?
Wall-mounted or multi-zone: how do I choose?
Where does the outdoor unit go?
Are there grants?
Do I need a permit?
How cold can it heat?
How much can I save?
How is the LogisVert assistance calculated?
Is it noisy?
The outdoor unit is covered in ice: is that normal?
Does AirGreen hold the required licences?
Is the estimate free?
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Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).