Project

Installation of a GREE LIVO R32 Wall-Mounted Heat Pump in Montréal

Successful installation of the GREE LIVO R32 wall-mounted heat pump in Montréal. This efficient and quiet model ensures optimal thermal comfort year-round, with energy-saving and eco-friendly benefits.

By AirGreen Climatisation & Chauffage Admin5 min read
Installation of a GREE LIVO R32 Wall-Mounted Heat Pump in Montréal
Installation of a GREE LIVO R32 Wall-Mounted Heat Pump in Montréal
–chapters in this story
5 minreading time
–type of installation
2025year published
The tour

Take a tour of the installation

Each number is a point we check on site. Switch between summer and winter to watch air and heat move.

Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

The job

At AirGreen, we recently had the privilege of installing a GREE LIVO R32 wall-mounted heat pump in a residence located in Montréal. This model, known for its impressive energy efficiency and exceptional performance, offers an ideal thermal comfort solution for residents of the city and surrounding areas. This article provides a detailed look at the installation, the features of the unit, and the benefits it offers its users.

A Comfort Solution with the GREE LIVO R32

The GREE LIVO R32 wall-mounted heat pump is an optimal choice for homeowners and businesses looking for a reliable and cost-effective heating and cooling solution. This model stands out not only for its impressive energy performance but also for its modern and discreet design, which fits perfectly into any interior.

Technical Features of the GREE LIVO R32

The LIVO R32 model is equipped with advanced technologies that make it a preferred choice for residents in Montréal, Laval, Longueuil, and the North and South Shores. Here’s an overview of its key technical features:

  • Cooling Capacity: The LIVO R32 model offers a cooling range from 8,428 to 14,522 BTU/h, with a maximum capacity of 12,000 BTU/h at 95°F, ideal for cooling rooms even on the hottest summer days.

  • Heating Capacity: In winter, this heat pump is equally effective, with a heating capacity ranging from 6,916 to 13,300 BTU/h, ensuring optimal comfort even when outdoor temperatures drop to -13°F.

  • Energy Efficiency: The unit is rated with a SEER of 20.5, an EER of 12.5, and an HSPF of 8.8, making it an extremely energy-efficient device that reduces consumption costs.

  • R32 Refrigerant: The R32 refrigerant used in this unit is more environmentally friendly and allows for better energy efficiency, while having a reduced impact on the greenhouse effect.

  • Additional Features: This model also comes with advanced features such as auto-clean, dehumidification, and I-Feel functionality, which automatically adjusts the temperature based on the user’s location for a personalized comfort experience.

The Installation Process: AirGreen Expertise

Installing the GREE LIVO R32 requires careful preparation and specific expertise to ensure optimal performance. Here’s how AirGreen’s expert team carried out this installation in Montréal.

Site Preparation and Assessment

Before installation, our technicians evaluated the site to determine the best position for both the indoor and outdoor units. The goal was to ensure optimal airflow while minimizing the visual impact. In this particular case, the indoor unit was discreetly installed on a wall near a window, a location that allows for even air distribution.

Installing the Outdoor Unit

The outdoor unit was strategically placed to avoid obstructions and maximize heat transfer efficiency. It was connected to the indoor unit via refrigerant lines and electrical cables, adhering to safety distances and local codes. The installation of the conduits and outdoor unit was done with particular care to minimize noise disturbances and ensure silent operation.

Testing and Calibration

Once the installation was complete, our technicians tested all functions of the GREE LIVO R32 heat pump to ensure it was operating flawlessly. The system was calibrated to optimize energy performance and guarantee consistent comfort in the space.

The Benefits for Montréal Residents

Opting for a GREE LIVO R32 heat pump in a climate like Montréal’s offers numerous advantages:

  1. Energy Savings: Thanks to its high energy efficiency, this heat pump significantly reduces heating and cooling costs while being environmentally friendly.

  2. Year-Round Comfort: Whether for cooling in summer or heating in winter, the GREE LIVO R32 provides pleasant temperatures throughout the year.

  3. Quiet Operation and Performance: With a minimum sound level of 24 dB(A) for the indoor unit, this heat pump delivers top performance without generating noise disturbances.

  4. Quick and Easy Installation: The AirGreen team specializes in fast and hassle-free GREE system installations, ensuring excellent service from day one.

Available Grants

In addition to its numerous features, the GREE LIVO R32 heat pump may be eligible for grants such as the LogisVert program from Hydro-Québec, offering financial incentives to encourage citizens to adopt more energy-efficient and eco-friendly solutions.

Customer Testimonial

Mrs. Dubois, a resident of Montréal, recently had a GREE LIVO R32 heat pump installed in her apartment. She shares: “The installation was quick and hassle-free. Since the installation, I’ve noticed a significant difference in the comfort of my home, and my electricity bills have dropped considerably. I’m very satisfied with the performance of my heat pump and the professional service from AirGreen.”

Why Choose AirGreen for Your Heat Pump Installation?

At AirGreen, we are committed to providing our clients with tailor-made CVAC solutions that meet their specific needs. Our certified technicians are trained to install high-quality systems like the GREE LIVO R32 in the Montréal, Laval, Longueuil, and North and South Shore areas. From model selection to installation, we guide you every step of the way to ensure your complete satisfaction.

The unit

The unit on this job, in figures

The range as published on airgreen.ca: pick a size to see its capacity in deep cold.

The range, size by size
SizeHeating at −8 °CHeating at −15 °CColdest certified pointCOP at −15 °CSEERHSPFIndicative LogisVert aid
Gree Livo R32 9 000 (115 V)10,0007,600−25 °C: 5,7001.8620.58.8–
Gree Livo R32 9 0009,6007,600−25 °C: 5,5001.9420.58.8–
Gree Livo R32 12 000 (115 V)9,7008,500−25 °C: 6,5001.7519.08.5–
Gree Livo R32 12 0009,7009,100−25 °C: 6,5001.819.08.5$1,164
Gree Livo R32 18 00015,30012,100−25 °C: 10,2001.8520.08.5$1,836
Gree Livo R32 24 00019,20015,700−25 °C: 10,5001.7519.08.5$2,304
Gree Livo R32 30 00024,00023,000−25 °C: 16,9001.822.09.0$2,880
Gree Livo R32 36 00027,40024,600−25 °C: 21,0001.821.08.5$3,288
600600 BTU/h more than the 115 V version at −15 °C

According to NEEP, it delivers 9,100 BTU/h at −15 °C, against 8,500 for the Gree Livo R32 12 000 (115 V).

1,800It modulates down to 1,800 BTU/h

At −25 °C, its certified minimum capacity is 1,800 BTU/h (3,070 at 8 °C). It slows down instead of cycling on and off.

9,1009,100 BTU/h certified at −15 °C

According to NEEP, its certified heating capacity at −15 °C (5 °F) is 9,100 BTU/h, 76% of its nominal 12,000 BTU size. Its COP there is 1.80.

Data read live from the airgreen.ca page of each size (NEEP / AHRI certified performance). When the title names the installed size, it is highlighted; otherwise the whole range is shown. The aid shown is today’s, using Hydro-Québec’s rule ($120 per 1,000 BTU/h at −8 °C); amounts quoted in the article date from its publication. Only Hydro-Québec confirms the assistance granted.A dash in the aid column: amount to be confirmed for this model.

The steps

The big day, step by step

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

What would it look like at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Before / afterThe cost of the same heat

Baseboards and electric furnaces turn 1 kWh of electricity into 1 kWh of heat. A heat pump delivers more: that is its COP. At Hydro-Québec’s rate D (11.142¢/kWh above 40 kWh a day, since 1 April 2026):

Before · baseboards11.142¢/kWh
After · heat pump–

Hydro-Québec: a heat pump can be up to three times more efficient than baseboards for heating in the colder months.

Estimate per kWh of heat, at the chosen temperature, using the certified COP from the product page. Taxes, access charge and backup heat not included.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Going further

    Your own project, step by step

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    At your place

    Is your home ready?

    Check what applies at your place. A "no" is not a refusal: it is what we sort out during the estimate.

    0 / 6 checked
    True or false

    Four statements: true or false?

    It all comes down to details you have just seen.

    1. In heating mode, the outdoor unit can produce water.

    2. You pick the capacity with a simple square-footage rule.

    3. A multi-zone connects several indoor heads to a single condenser.

    4. The disconnect can sit behind the patio furniture.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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