Project

Installation of a Gree Crossover 12,000 BTU Wall-Mounted Heat Pump in Deux-Montagnes

Discover how AirGreen transformed a Deux-Montagnes home with the Gree Crossover 12,000 BTU heat pump—ideal for -30°C winters and energy-efficient all year round!

By AirGreen Climatisation & Chauffage Admin5 min read
Installation of a Gree Crossover 12,000 BTU Wall-Mounted Heat Pump in Deux-Montagnes
Installation of a Gree Crossover 12,000 BTU Wall-Mounted Heat Pump in Deux-Montagnes
Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

Bringing Unmatched Comfort to Homes in Deux-Montagnes

When it comes to ensuring year-round comfort for your home, the Gree Crossover 12,000 BTU Wall-Mounted Heat Pump is an exceptional choice. At AirGreen, we’re committed to delivering high-quality HVAC solutions across Montréal, Laval, Longueuil, Rive Nord, and Rive Sud. This recent installation in Deux-Montagnes showcases not only the superior performance of the Gree Crossover but also our dedication to excellent customer service and attention to detail.


Project Overview: Meeting Unique Customer Needs

In Deux-Montagnes, our client was looking for a heating and cooling solution capable of handling Québec’s notoriously cold winters and warm summers. They wanted a system that combined energy efficiency, durability, and seamless integration into their home. The Gree Crossover 12,000 BTU heat pump stood out as the perfect match for their needs.

  • Type of Machine: Wall-Mounted Ductless Mini Split
  • Brand: Gree
  • Model: Crossover 12,000 BTU
  • Heating Capacity: Effective down to -30°C
  • Cooling Capacity: Reliable up to -29°C
  • Efficiency: 25.0 SEER rating
  • Noise Level: Whisper-quiet operation at just 27-43 dB(A) indoors
  • Refrigerant: Eco-friendly R-410A
  • WiFi Control: Included for convenience
  • Grant Eligibility: $385 LogisVert Grant by Hydro-Québec

Why the Gree Crossover? A Closer Look

The Gree Crossover series is designed to meet the demands of Canadian homes, offering energy-efficient operation and advanced technology. Here’s why it was the ideal choice for this installation:

1. Extreme Weather Performance

This heat pump is built to operate in temperatures as low as -30°C, ensuring the home stays cozy even during the harshest winters. In summer, its efficient cooling capabilities provide relief from the heat.

2. Advanced Inverter Technology

Gree’s proprietary G10 Inverter technology allows for precise temperature control, ensuring consistent comfort while reducing energy consumption.

3. Smart Features for Modern Living

With built-in WiFi and compatibility with the GREE+ app, the homeowner can easily control the unit’s settings from their smartphone, optimizing comfort with just a few taps.

4. Quiet Operation

Operating at a mere 27 dB(A) indoors, the unit provides a peaceful environment, making it perfect for bedrooms or living spaces.

5. Compact and Stylish Design

The sleek, minimalist design of the Crossover seamlessly blends into any interior, proving that high performance doesn’t have to compromise aesthetics.


Installation Details: Precision and Expertise

Our expert technicians began by carefully assessing the home’s layout to determine the best placement for the indoor and outdoor units. For this project, we mounted the indoor unit in a central location, ensuring optimal airflow and even temperature distribution throughout the home.

Key Installation Steps:

  1. Wall Mounting: The indoor unit was securely installed with precision to maintain its sleek appearance and functionality.
  2. Piping and Connections: High-quality copper pipes were used to ensure efficient refrigerant flow and long-lasting performance.
  3. Electrical Integration: The heat pump was seamlessly integrated into the home’s electrical system, ensuring safe and reliable operation.
  4. Outdoor Unit Setup: Positioned for maximum efficiency and minimal visual impact, the outdoor unit was installed with anti-vibration pads to reduce noise and wear.
  5. System Testing: Once installed, the system underwent rigorous testing to confirm its performance and efficiency.

Customer Benefits: Comfort Meets Efficiency

After the installation, the homeowner immediately noticed the difference in comfort and energy efficiency. Here’s what they gained:

  • Year-Round Comfort: The Gree Crossover delivers consistent heating and cooling regardless of the season.
  • Energy Savings: With its Energy Star certification and 25.0 SEER rating, this unit significantly reduces electricity bills.
  • Quiet Environment: Whisper-quiet operation ensures undisturbed relaxation.
  • Ease of Use: The WiFi-enabled controls make managing the system a breeze.

Why Choose AirGreen for Your HVAC Needs?

At AirGreen, we pride ourselves on providing exceptional HVAC services tailored to the unique needs of each client. Here’s why homeowners in Deux-Montagnes and beyond trust us:

  • Expertise: Our team has extensive experience installing, maintaining, and repairing HVAC systems across Montréal, Laval, Longueuil, Rive Nord, and Rive Sud.
  • Quality Products: We work with leading brands like Gree to offer reliable and energy-efficient solutions.
  • Customer-Centric Approach: From consultation to installation, we prioritize your comfort and satisfaction.
  • Grant Assistance: We guide you through the process of accessing grants like the $385 LogisVert Grant to make your investment even more affordable.

The Gree Crossover: A Sustainable Choice

Investing in the Gree Crossover isn’t just about comfort—it’s a step toward sustainability. With its use of eco-friendly refrigerants and energy-efficient technology, this unit helps reduce your home’s carbon footprint while saving on energy costs.


Final Thoughts: Transform Your Home Today

Whether you’re in Deux-Montagnes or elsewhere in the Greater Montréal area, upgrading to a high-performance heat pump like the Gree Crossover can revolutionize your home’s comfort and efficiency. At AirGreen, we’re here to help you make the best choice for your HVAC needs, delivering professional installations and outstanding service.

Ready to experience the AirGreen difference? Contact us today to learn more about our services and schedule your installation.

The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

And at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    And at your place?

    Which type of equipment for your project?

    Pick what looks like your need.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
    Going further

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    The on-site estimate is free and the quote follows within 24 hours.

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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